Head of Customer Care

  • Gleeson Homes
  • Leeds, Yorkshire
  • Feb 10, 2026
Full time Call Centre / CustomerService

Job Description

The Regional Head of Customer Care is responsible for leading the Customer Care function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey.

This role exists as part of the regional senior leadership team, and the incumbent ensures that the voice of the customer is heard across the regional operations to influen click apply for full job details