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Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.

Job Posting Title: Administrative Assistant (Academic Operations) Grade and Salary: Grade 4 £24,215 - £26,707 FTE and working pattern: Full time, Open ended Based in Riccarton Campus, Edinburgh Consideration will be given to flexible working requests Holiday Entitlement: 28 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday) Organisation Name: Registry and Academic Support - Academic Operations Division About our School/Directorate and Team The Global Registry and Academic Support Directorate supports our students and staff colleagues across the full student life cycle from enrolment to graduation. The Directorate has responsibility as the definitive record-keeper of all student information and programme and course details, and leading services that help students settle and stay at the University with professional help and advice, through a range of wellbeing services. It supports academic and professional services staff across the University in a number of areas, including academic, institutional and student related Regulations and Policies and global, national and institutional quality matters. It delivers these services through four Divisions, each managed by a Global Head, and two Head of Campus Registry. Student Life Online Students Academic Operations Academic Quality Head of Registry - Dubai Campus Head of Registry - Malaysia Campus The Academic Operations Division consists of five teams: Academic Operations Liaison, Academic Operations Support, Timetabling, Examinations, and Postgraduate Research Student Support. The work of the Administrative Assistant will be primarily related to the Academic Operations Support but will collaborate across all teams. The Academic Operations Support Team is responsible for supporting all aspects of academic operations. These are activities where the primary service users are academics; or else the primary service users are students; but with significant academic input into the process. The team also helps to support the work of other divisions providing a pool of staff who can be assigned where administrative support is needed. Purpose of Role The role-holder will be responsible for general administration and supporting academic operations processes, such as: processing marks and grades; processing the outcomes of mitigating circumstances, appeals, and discipline cases; minute-taking at boards of examiners and studies committees; answering academic staff enquiries; and answering student enquiries related to their studies. The role-holder may also be required to support other key functions of the Academic Operations Team, such as examinations or timetabling; as well as other Divisions of RAS, for example, supporting student first line support, graduations, or helping to gather data for quality and PSRB purposes. Summary of Key Duties and Responsibilities Assist with administrative processes related to meetings, academic boards and committees - including Boards of Examiners and School Studies Committees - from scheduling, to organising, minuting and post-board/committee processing. Assist with preparations across a range of activities within the Academic Operations Support Team. For example, examinations, Progression and Award Boards, or student assessment. Assist with all aspects of processes which can impact students' marks, grades and awards - including updating student records according to the outcome decisions for mitigating circumstances, appeals and discipline cases. Assist with record keeping - work closely with the Senior Admin Assistants and academics to ensure student records are maintained and archived as per University regulations. Archive coursework, examination scripts and dissertations as outlined in the University's data management policies and archive samples for accreditation purposes. Respond to queries from staff, students and external partners regarding academic operations processes, referring more complex queries to Senior Admin Assistants or Academic Operations Team Managers, as appropriate. Provide secretarial and administrative support to RAS management. Undertake other tasks related to academic operations as required by their assigned Team Manager, Team Leader, the Academic Operations Manager, or the Head of Academic Operations. Education, Qualifications & Experience These are the criteria on which the short-listing and recruitment selection will be based. Essential Effective team working skills. Educated to SCQF Level 5 or similar (see link for details) or equivalent experience. Experience of working within a similar environment as outlined above. Competent in the use of relevant IT packages, including a sound knowledge of Microsoft Office applications. Excellent verbal and written English communication and interpersonal skills. Demonstrable professional and proactive approach. Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment. Demonstrable provision of excellent customer service. Desirable Educated to SCQF Level 6 or equivalent qualification. Experience of working in an administrative role in higher education. Knowledge of Banner Student Records system. Experience working with multi-location teams. Competencies, Tasks and Responsibilities The tasks and responsibilities listed under the following Competency Headings form part of all administrative roles in the University at this level and it is expected that the role-holder will perform them to at least an effective standard at all times. Teamwork Participate in and contribute to the general support across the team Cover for other colleagues within the immediate team. To liaise with other professional service colleagues in support for, and assistance with, specific aspects of the role. Cover for other colleagues within the immediate team. Service Excellence Create a positive image of the University by being responsive, prompt and courteous when responding to requests or enquiries from customers. Produce standard and ad hoc reports as requested. Enter and maintain records and data into the appropriate university system (e.g. Banner Student, Student Information Desk, or Banner Workflow). Liaise with internal and external teams, committees, bodies etc. to ensure an effective service. Carry out general office duties, e.g. reception/meeting and greeting; sort and organise mail; order stationery; maintain office equipment such as printer, photocopier etc. Keep working area clean and tidy in line with appropriate H&S requirements. Clear and Consistent Communications Maintain confidentiality at all times by following university policies and guidance in managing confidential information and personal data. Write standard communications using templates, understanding what parts of the template to use as appropriate. Record and produce accurate minutes when required. Reply to simple requests for information, routing enquiries where information is not standard/routine. Explaining standard procedures, regulations, operating instructions or course information. Disseminate news and information to relevant customers and colleagues. Planning and Organising Arrange meetings/workshops for internal or external customers, including room and equipment, hospitality and invites to attendees as appropriate. Carry out routine instructions from standard procedures. File, archive and destroy data in line with the University Data Protection & Retention Policy. Provide appropriate admin support for meetings and events. Support Directorate and team processes and procedures by meeting schedules and timetables. Initiative and Problem Solving Act as first point of contact for queries from customers by phone, email, system-generated and in person. React to problems using judgement and past experience to solve routine issues. Use experience and initiative to identify when to pass non-standard issues to line manager. Use experience to suggest solution to new problems to line manager. Decision Making Make day to day decisions in prioritising own workload. Provide advice and guidance, respond to queries and refer more complex queries to more senior members of the team as appropriate. Understand the appropriate tools to use when undertaking day to day tasks. Management Responsibilities There are no management responsibilities within this position but you may be asked to take on management or supervisory duties on occasion as part of your personal development. Citizenship Demonstrate the University Values at all times through performance and behaviour. Participate in ad-hoc duties to support the team/University and for personal development. Support newer or inexperienced colleagues within and outside the University by offering support, help and advice. Positively promote the University internally and externally through positive behaviour and supporting University-wide activities. This job description is intended as a flexible framework which outlines the key general areas of activity in your position. Other activities may be required which are not outlined above but which are appropriate to the position and grade . click apply for full job details

Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details

Please note that this role is based in the United Kingdom. To enable us to meet the statutory and regulatory obligations of the United Kingdom immigration system, you must have the appropriate immigration permission needed to work and reside in the United Kingdom for the duration of the employment. This role provides production consultancy across SPT's international unscripted formats, with a primary focus on studio-based gameshow formats. The role ensures creative quality, brand consistency, and strong delivery across global licensees, advising local producers on creative, technical, and budgetary matters while protecting core format elements and enabling local adaptation. A key focus of the role is supporting the global rollout and ongoing international production of the Wheel of Fortune franchise, working closely with US based stakeholders and international partners to ensure consistent execution and long term brand strength. Alongside this, the role supports other Sony owned and third party gameshow formats as required. Working in close partnership with the VP, the role supports international rollouts, complex production challenges, and format development. The role works alongside International Producers and Production Consultants within the International Production Consultancy team to ensure aligned and effective production delivery. What you'll do: Build and maintain deep knowledge of Sony's studio-based gameshow formats, including both in-house and third-party acquired titles. Oversee and support the global rollout and ongoing international production of the Wheel of Fortune franchise, alongside other Sony-owned and third-party studio gameshow formats. Work closely with US-based stakeholders and internal teams across Sales, Finance, Legal, Interactive, and Licensing to ensure production consultancy is aligned with creative, commercial, legal, and brand objectives. Support international rollouts of other SPT unscripted formats, travelling globally as a key production consultant to resolve complex creative, technical, operational, and budgetary challenges. Contribute to the development, refinement, and ongoing evolution of production bibles, studio specifications, and supporting materials, ensuring consistency, quality, and brand protection across markets. Evaluate localised productions against SPT production requirements and brand guidelines, advising on editorial, creative, and technical standards. Work on site with local production teams during international rollouts, providing hands on support to ensure smooth delivery in line with SPT production standards and brand expectations. Partner with Sales and other commercial teams, providing production expertise to support pitches, negotiations, and client relationships. Work collaboratively alongside International Producers and Production Consultants within the International Production Consultancy team, supporting delivery across priority titles and territories. Line manage and develop the Producer, International Formats role, ensuring clear objectives, performance management, and professional development. Attend key tapings and filming of Sony-owned and third party acquired productions to capture knowledge, identify best practices, and prepare formats for international rollout. Represent SPE alongside Sales at client meetings and major international trade shows (e.g. London Screenings, MIPCOM), strengthening new and existing licensee relationships. Maintain close, regular liaison with international broadcasters, production companies, and licensees, ensuring contractual obligations are met and opportunities for growth are maximised. What you have: Typically 12-15+ years' experience as an international production consultant, executive producer, senior producer, or director, with deep expertise in studio based gameshow and entertainment formats. Live studio or live transmission experience is desirable. International experience should extend beyond English speaking territories. Extensive background in multicamera studio environments, shiny floor formats, and large scale live or recorded productions, with proven experience managing production teams through to final delivery. Proven track record delivering high profile international gameshow and entertainment productions, balancing creative quality, technical complexity, budget control, and brand integrity. Demonstrated experience in the development of new entertainment formats and the reboot or refresh of existing formats, with an understanding of the end to end development process, including testing and piloting. Strong editorial judgement, with a solid understanding of compliance, duty of care, and international broadcast regulations. Well regarded within the international television industry, with strong networks across broadcasters, producers, studios, and markets worldwide. Ability to act as a key escalation point for complex creative, production, technical, and budgetary issues. Experienced in working effectively with on screen talent, production teams, creatives, and large studio crews. Strong negotiation and relationship management skills, with the ability to build immediate credibility with senior stakeholders. Experienced in representing formats and production expertise at major international markets, trade shows, and client facing events. Proven people manager with experience supporting and developing high performing, internationally focused production teams. Commercially astute, with a strong understanding of international studio production standards, cost models, and budgeting. Extensive industry experience required; a relevant degree is advantageous but not essential. Proficiency in one or more foreign languages is desirable. Strong proficiency in Microsoft Office suite and standard production tools. Extensive knowledge of international studio production budgeting, reporting, and technical workflows, including multicamera direction, lighting, sound, graphics, and studio or OB infrastructure. How we take care of you: Competitive salary, with annual bonus eligibility. A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance. Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave. Participate in extensive learning & development opportunities at all levels, including curated instructor led classes and high impact online resources. Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy. Access to an employee online store filled with a variety of discounted Sony products. Watch the newest movies and TV shows at our exclusive employee screenings at work. Entitlement to apply for an interest free season ticket loan. Automatic enrolment in the Company's Pension Plan. Free counselling and advisory service. You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements. The opportunity to attend various social events in our state of the art offices in Paddington. In addition to the above, we have a range of other optional discounted benefits that are reviewed regularly (e.g., gym memberships, travel insurance, activity passes, car leasing, experience days and many more!) If you require any reasonable adjustments with any part of the recruitment process, including the application or interview process, please contact us at . Please put Reasonable Adjustment Request in the subject line of the email. Sony Pictures does not allow audio recording, video recording or use of AI note taking tools during interviews. Candidates requiring these tools as an accommodation during an interview should submit a reasonable adjustment request at the point they are invited to interview. Sony Pictures Entertainment is committed to equal opportunity in all its employment practices, policies and procedures. No worker or potential worker will therefore receive less favourable treatment due to their race, age, creed, sexual orientation, colour, nationality, ethnic origin, disability, religion, gender, marital status or Trade Union membership (if applicable).

Public Health Wales is seeking an exceptional, visionary public health leader to become our next Director of Health Improvement. This is a rare opportunity to shape national strategy, drive system-wide transformation, and lead large-scale change that improves health and reduces inequalities across Wales. You will lead our innovative, systems-based approach to health improvement-working across government, NHS Wales, local authorities, industry, academia, and the voluntary sector to create the conditions for long-term, sustainable population health gains. As a senior leader within the Health and Wellbeing Directorate, you will set national direction, influence policy, and ensure that evidence, evaluation, and innovation drive our work. You will also lead and develop a high-performing division, ensuring strong governance, accountability, and a culture that reflects our values: Working Together, with Trust and Respect, to Make a Difference. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Main duties of the job As Director of Health Improvement, you will: Provide national leadership for Public Health Wales' systems/settings-based approach to health improvement. Shape long-term strategy to reduce health inequalities and improve population health outcomes. Act as a senior system leader, influencing the Welsh Government, NHS Wales, local authorities, and cross-sector partners. Deputise for the National Director of Health and Wellbeing when required. Lead the development, implementation, and evaluation of multi-agency health improvement programmes. Drive transformational change and quality improvement across the health improvement workforce. Act as Senior Responsible Officer for major national programmes. Lead the Health Improvement Division, including senior consultants and multidisciplinary teams. Oversee budgets, workforce planning, recruitment, performance, and professional development. Support training for Specialty Registrars, practitioners, and primary care professionals. Build capacity across sectors to deliver integrated health improvement strategies. Promote systems thinking and foster strong, effective partnerships. Provide expert advice to national stakeholders including the Chief Medical Officer and Welsh Government. About us We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations. Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important. We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing. To find out more about working for us and the benefits we offer please visit For guidance on the application process, please visit Job responsibilities Applications are welcomed from experienced public health specialists who are passionate about improving population health and driving system-wide change. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac. Person Specification Qualifications Inclusion on the UK Public Health(UKPHR)/GMC/GDC Specialist Register. Strong understanding of epidemiology, statistics, health economics, health promotion, and evaluation. Postgraduate qualification or equivalent experience in business or management. Experience Senior national-level public health leadership. Experience as SRO or equivalent for major programmes. Influencing without authority across diverse sectors. Skills Outstanding leadership, strategic thinking, and political acumen. Strong analytical capability using qualitative and quantitative data. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

MyDefence is looking for a Commercial Director to join the team in the United Kingdom. As part of the company's rapid international growth, you will become a key driver of revenue growth and market expansion in the UK and the Republic of Ireland. In this role, you will lead the identification and capture of new business opportunities across the defence, government and commercial sectors while building strong relationships with customers and partners across the UK and Ireland. You will play a central role in shaping commercial campaigns, leading proposals and strengthening MyDefence's presence in the market through demonstrations, exhibitions and partner engagement. The role reports directly to the UK Director. Key Responsibilities Opportunity generation and capture: Identify, qualify and pursue new B2B and B2G opportunities, managing the full lifecycle from lead generation to contract award while maintaining strong market awareness. Customer and partner engagement: Build trusted relationships with MoD, government, integrators and industry partners, expanding partner networks and aligning customer requirements with MyDefence solutions. Bid management and contract negotiation: Lead the development of bids, proposals, and framework applications, coordinating cross-functional inputs and supporting commercial negotiations. Pipeline management and forecasting: Maintain accurate CRM reporting, manage the opportunity pipeline and track performance against revenue targets and KPIs. Customer demonstrations and market representation: Deliver product demonstrations and presentations while representing MyDefence at industry events, conferences and exhibitions. Qualifications Degree in Business, Management, Engineering or a related discipline. Significant experience in senior commercial, sales or business development roles within the defence and security sector. Proven track record of leading complex B2B and B2G sales cycles, including strategic account development, proposal management and contract negotiations. Demonstrated success operating in regulated markets with experience engaging UK MoD, government or equivalent public sector customers strongly preferred. Well-established network within defence, security or defence technology ecosystems. Holds, or is eligible to obtain, UK Security Check (SC) clearance. Fluent in English (additional languages are a bonus). As a person, you are highly motivated, organised and able to operate independently while contributing effectively to a small, high-performing team. You are a strong communicator who can influence stakeholders at all levels, including senior public and private sector leadership. You bring a solid commercial mindset and are driven by results and continuous improvement. You thrive in fast-paced environments with changing priorities while maintaining a strategic focus. You are comfortable working in international settings across cultures and time zones. What MyDefence Offers Innovative work atmosphere: A company with an expansive growth vision, providing opportunities for personal and professional development. Influence and impact: An opportunity to significantly influence and impact the full stack and design of MyDefence's C-UAS solutions. Autonomy and balance: A healthy work-life balance offering a high degree of autonomy, flexible work arrangements and a welcoming and supportive work environment. Location: Home-based in the United Kingdom (UK office location TBC soon) Start date: As soon as possible Compensation: Competitive compensation and benefits package Travel: Frequent, primarily national and occasional international travel How to Apply If you are interested in this position, please submit your resume and application by pressing the "Apply" button. Contact If you would like to know more about the position, please contact external recruiting consultant, Lotte Christensen, at . SlaterConsult is MyDefence's recruiting partner for this position. About MyDefence At MyDefence, we specialise in next-generation solutions for detecting and neutralising drone threats. Combining advanced radio frequency technology with rapid response capabilities, we develop tools designed to meet the challenges of modern warfare and security. By working closely with frontline forces, we gain real time insights into evolving drone tactics, allowing us to design systems with precision and reliability. Our solutions are built for military operations, law enforcement and homeland security, as well as the protection of critical infrastructure, including airports, corporate facilities, and high security sites. At MyDefence, we believe that innovation is the key to staying ahead of evolving security threats and that our work has the potential to make a real difference in people's lives. We have a team of world class experts, and we are constantly pushing the boundaries of what is possible in the field of defence technology. With a dynamic and diverse work environment, MyDefence is an exciting and rewarding place to work for those who are passionate about using technology to make the world a safer place. Our mission is simple: to save lives and protect what matters most.

ProTalent are working with a well established, forward thinking accountancy firm where Outsourcing has continued to grow and the services they provide to clients widen in scope. Advances in technology continue to provide an exciting opportunity to grow further and provide an enhanced service offering and this role will support the Partners to help drive the team forward to the next level. The role would ideally suit someone with first class operational skills who also has an eye for detail and who can roll their sleeves up in ensuring we deliver a first-class service to clients. A commercial outlook is just as important as the ability to bring new ideas and efficiencies to our processes to ensure we are delivering our services as efficiently as possible. There is flexibility in the location, the candidate can be based in one of their offices in the South East of England. Main function of job Support the Partners and Directors with the service provided to clients, helping to ensure an excellent service is provided efficiently and assisting with development and growth of the services offered. Main duties Day to day responsibility and ownership for the operational delivery of our Outsourcing reporting and compliance services. Line management responsibilities for wider team Help embed, and establish where necessary, standard policies and procedures for providing our services, ensuring a consistently high service is provided to clients. Ensure VAT returns are prepared and reviewed in accordance with firm procedures. Work with central VAT team where necessary on any complex returns or questions. Ensure a quality and efficient payroll service is provided to clients. Ensure high quality and insightful monthly bookkeeping and management accounts are produced for clients. Ensure our reporting and analysis is relevant, always looking for ways to improve insight and add value to clients. Become a technology champion for the team ensuring we are keeping up to date with the latest software and developments. Lead the implementation of new software as necessary. Help train the wider team ensuring technical and systems knowledge is kept up to date. Support partners to win new work and develop services we provide to clients. Help monitor financial performance of the Outsourcing service and pricing model to ensure pricing is consistent and both competitive and sustainable. Develop relationships with clients and partners including client visits and review meetings. Qualifications / Experience ACA/ACCA/CIMA qualified. 5+ years post qualification practice experience of providing similar services to clients, ideally having spent time in an Outsourcing management and delivery role. Systems Working knowledge of QuickBooks, Xero and Sage essential. Knowledge of and experience of using QuickBooks and Xero app marketplaces with good awareness of the apps available to enhance both data entry and reporting. Strong aptitude and desire for learning new systems and applications. Experience required Previous experience in a similar role/environment for example in a partnership/service sector. Particular aptitude / Skills required Must be keen to take on responsibility and ownership Hands on and self-motivating, showing lots of initiative and enthusiasm Capable of contributing to the strategic agenda along with having strong operational skills Ability to problem solve and seek resolutions Have a demonstrable collaborative, participative approach, and the ability to engage inspire and influence people at all levels in the organisation Excellent organisational skills with the ability to multi-task and meet deadlines Demonstrable organisational and project management skills Flexibility to accommodate client demands/ others' workloads Strong client service ethic, as well as being commercially minded Strong Microsoft skills, particularly in Excel

Generative Biology Institute GBI is tackling the key challenges in making biology engineerable, and thereby unlocking the unrivalled power of biology for the benefit of humanity. GBI is part of the Ellison Institute of Technology, Oxford (EIT) and is led by founding Director Jason Chin. The vision of the Generative Biology Institute is to lay the foundations for engineering biology, and unlock its potential for good. To achieve this, we must overcome two key challenges. First, we need the ability to write in the natural language of biology, enabling the rapid and scalable synthesis of entire genomes with precision. Second, we must understand what to write - determining which DNA sequences will generate biological systems that perform the desired functions. Addressing these challenges will allow us to harness the full power of biology to create transformative solutions across health, agriculture, clean energy and more. GBI will have sustained and substantial funding to support the unique scale and ambition of its ground-breaking vision for engineering biology. GBI researchers will also be supported by cutting edge technology hubs including mass spectrometry, flow cytometry, sequencing, automation, imaging, and bioprocessing. GBI will also have access to substantial compute resources that can be leveraged to further accelerate progress, including scientific compute, bioinformatics, and machine learning. The environment at GBI will allow researchers to undertake ambitious, long term, collaborative research, and we will actively support the translation of research to commercial applications, where appropriate. The Generative Biology Institute will commence operations in a newly renovated bespoke space in the Oxford Science Park. The team will later move to a purpose made facility in the Oxford Science Park, currently under construction. Once complete, this state of the art facility will include more than 40,000 m of research laboratory and office space. It will house over 30 groups and up to 600 employees at scale, focused on solving the two critical challenges in making biology engineerable and applying the solutions to addressing the global challenges encapsulated in EIT's Humane Endeavors. Job Summary We are seeking ambitious, creative, and highly skilled Postdoctoral Researchers to join the Generative Biology Institute (GBI). This is your opportunity to be part of cutting edge research within an institute dedicated to engineering biology at an unprecedented scale. In this role you will support an internationally competitive research programme, leveraging GBI's exceptional facilities, sustained funding, and collaborative environment. You will design and execute experiments, contribute to high impact publications, and play a key role in the training and mentorship of junior researchers and students. Working at the interface of biology, technology, and engineering, you will help shape GBI's vision to reimagine what's possible in biology. Applications to Research Groups Applications will be reviewed on a rolling basis by the specific research groups you select. On the application page, you will be asked to select up to three (3) research groups you wish to apply to. In your cover letter, please clearly identify the group(s) you are applying to and explain your fit, interest, and relevant experience for each one. Please note that applicants who select more than three groups, or who do not specify their groups of interest, will not be considered. All applications must be submitted exclusively through the EIT job portal. Please do not contact Principal Investigators directly, as direct outreach will not be considered as part of the application process. Due to the volume of applications, the review and decision process may take 3-6 months. Principal Investigators currently recruiting for Postdoctoral Fellows Leopold Parts - The Parts group works to engineer and model mammalian chromosomes. In particular, the group has long term aims to delete, randomize, evolve, and model chromosome scale DNA, all with the aim of informing models of synthetic DNA function; other ideas fitting this broad remit are very welcome. Rongzhen Tian - The Tian group aims to leverage an orthogonal replication system for the accelerated evolution of complex biological functions to i) advance fundamental scientific understanding of molecular and cellular evolution, ii) develop biomolecules to tackle challenges in human health and industry, and iii) generate large scale enzyme datasets for training next generation protein design models. Jérôme Zürcher - The Zürcher group aims to develop methodology to rapidly and scalably write entire genomes of microbes and phages and to leverage these methods to i) genetically isolate organisms, ii) investigate host pathogen interactions, iii) provide a platform for large vector assembly towards Gb scale genome synthesis. Linda van Bijsterveldt - The van Bijsterveldt group aims to develop methods for building and stably transmitting synthetic chromosomes through mitosis and meiosis in mammals and plants. Projects focus on i) creating scalable platforms for constructing entire genomes, ii) transferring chromosomes between different species, and iii) controlling trait inheritance patterns. Kiarash Jamali - The Jamali group focuses on integrating novel, large databases and inductive biases in generative models of biomolecules, seeking to create next generation tools that would enable protein design of new to nature enzymatic reactions, therapeutics, and molecular motors. A particular focus will be on the integration of learned machine learning force fields with generative protein modelling. Fabian Rehm - The Rehm group works to develop and apply new approaches for the continuous evolution of target genes, and the synthesis of large microbial genome stretches. Research will focus on i) evolving complex, multi gene traits within a single experiment, ii) building selective pressures that reward desired behaviours while minimising escape routes, iii) how to borrow principles from natural evolution, such as modularity, gene amplification, or cooperation, to help engineered organisms explore richer evolutionary pathways. Martin Spinck - The Spinck group explores biological evolution in artificial environments to uncover new to nature functions, focusing on evolvable self assembling biomaterials and their applications in sustainable chemistry and biotechnology. Jason Chin - The Chin group's work pioneers: i) the development and application of genome design and synthesis methods and ii) combines these approaches with cellular engineering for the encoded cellular synthesis of new polymers and materials. Key Responsibilities for all Postdoctoral Researchers Design, execute, and troubleshoot experiments, including the development of novel methodologies and adaptation of existing techniques to new applications. Analyse complex datasets using computational and statistical tools, interpreting results in the context of broader research goals. Contribute intellectually to the research direction by identifying opportunities for innovation and refining research questions. Prepare and publish high quality scientific papers, reports, presentations, and protocols. Present research at national and international conferences, seminars, and internal meetings. Collaborate with multidisciplinary teams within GBI, EIT, and external partners to advance complementary workstreams. Build and maintain research infrastructure, laboratory capabilities, and cutting edge technologies. Mentor and support junior researchers, including PhD students and research assistants. Translate research findings into commercial or translational opportunities in alignment with EIT's mission. Identify and pursue opportunities for intellectual property generation and protection. Ensure research activities comply with EIT's policies, legal requirements, and best scientific practice. This list is not exhaustive and the role holder may be required to undertake additional tasks and duties commensurate with the role. Essential and Desirable Knowledge, Skills and Experience Completed a PhD within the last 4 years in a relevant field (e.g., synthetic biology, computational biology and AI, microbial, plant and human cell biology, genomics, robotics and automation, and nucleic acids chemistry). Track record of delivering ambitious research projects to a high standard. Strong track record in research, ideally in molecular biology, synthetic biology, or related fields. Skilled in data analysis and interpretation; experience with genomic analysis, automation, or computational tools desirable. Proven ability to work independently, think creatively, and solve complex experimental problems. Experience publishing in high impact journals and presenting at international conferences. Excellent organisational skills with the ability to manage multiple concurrent projects. Strong written and verbal communication skills, with experience collaborating in multidisciplinary teams. Capacity to build and sustain productive collaborations internally and externally. Resilience, adaptability, and enthusiasm for working in a fast paced, high growth research environment. We offer the following benefits Enhanced holiday pay Pension Life Assurance Income Protection Private Medical Insurance Hospital Cash Plan Therapy Services Perk Box . click apply for full job details

Enabling People, Empowering Communities, Enhancing Places Sandwell's story is one of potential and striving to realise the ambitions of our borough, our residents and communities. We have been through a period of significant challenge including government intervention, but through determination and our drive for excellence, we look to the future with pride and a sense of purpose. While we have come so far, there is more to do; breaking down silos, embedding our values across the organisation, and ensuring that we continue to transform to deliver the best services for residents. Created 50 years ago from six proud towns, each unique but united by a shared identity and rich culture, Sandwell is a place built on making things happen, and where children, young people and families have the best opportunity to thrive. Following a restructure across the organisation, including within children's and education services, we have created three new posts within the directorate, including this role, Service Director - Commissioning and Partnerships, leading a major portfolio including our relationship with Sandwell Children's Trust, strategic commissioning of adoption and fostering services, and strengthening partnerships across the borough. You will lead universal preventative services including family hubs, youth and play services, supporting those children and families who need our help. We are developing a child friendly borough, where young people are at the heart of decision making, service design and delivery. Children's services in Sandwell are 'Good' (Ofsted inspection 2025), and you will play a key role within the authority, working in partnership, to ensure that we continue to improve. You will also lead core functions including client services, participation and engagement, governance, data and intelligence, shape commissioning strategies and develop joint investment plans that champion the voice of children and families. We are looking for a visionary and credible senior leader with substantial experience in commissioning within a children's services context, a strong track record in service transformation, excellent partnership development skills and a deep commitment to making a difference for the children, young people and families of Sandwell. If you are driven by improvement and ready to make a real impact, we would love to hear from you. GatenbySanderson: Rachel Salvia (). Closing date: 10 April 2026 To apply please click the Apply Now link below.

UK Regional Operations Directors - 5 roles - International Business Services Provider The Opportunity: As a European leader in specialist business services, our client has an enviable track record of growth and success in the public and private sectors. With a well-established network of locations across the UK and a headcount of several thousand employees, they are now seeking to expand their service offerings and client base as they embark on the next ambitious stages of their strategic growth. This is an ideal opportunity to lead and transform the operational team in one of their five operating regions as one of five newly appointed Regional Directors reporting to the UK Director of Operations The Role: Provide leadership across all client accounts within the region, making sure jobs are delivered safely to contractual requirements, on time, within budget, and to the standard expected. Build, lead and motivate a new team to deliver performance, growth, and profits. Lead and direct day to day operations, ensuring the smooth running of all operations across the region. Build relationships with new and existing clients to understand their needs and identify opportunities for profitable organic growth and new business. Work closely with the Commercial Team in the preparation of tenders and identifying competitive advantage utilising regional market intelligence and local knowledge. Facilitate a culture that puts safety and wellbeing at the heart, creating and ensuring a safe and efficient working environment that improves business performance and optimises productivity. Implement and ensure compliance with all operating policies and procedures Build operational excellence in the team, identifying bottlenecks, fostering a culture of improvement, and promoting innovation and efficiency. Provide input to help shape development and timely implementation of appropriate technology solutions to automate processes, streamline workflows and enhance operational effectiveness sharing best practice with other regions Control the regional P&L through effective cost management, focusing on EBITDA as well as revenue, and regular accurate forecasting. Be a champion and role model of the organisational culture, vision and values and a trusted and active member of the operational and regional leadership teams, building strong internal relationships, collaborating with cross-functional teams to drive operational success. The Operating Regions: Scotland and Northern Ireland, The North, London and Southeast or South and Southwest, The Midlands For more information on Scotland and Northern Ireland and Northern England regions, contact Tim Kaner - For more information on the London and Southeast or South and Southwest regions, contact Peter Ewen - For more information on the Midlands region, contact Charles Cornwell - The Candidate: Commercial and financial acumen with a solid understanding of contracting businesses. Excellent customer service skills, able to build effective business relationships and trust. Highly organised, great at multi-tasking with excellent problem-solving skills. Strong working knowledge of UK Health and Safety legislation and best practice. Superior collaborative, interpersonal and communication skills, with the ability to relate to people at all levels within the business. Strong influencing skills with the ability to sell ideas, products, and services. Detail-oriented with high standards. IT literate. Experience: Experience in a leadership role in a contracting environment with a track record of successfully managing multiple clients Confident and experienced in managing and motivating a team of manual workers, building capability, and dealing with all aspects of people management. Experience of working in or with the public sector and ideally with trade unions. Demonstrable expertise in process optimisation, and operational efficiency. P&L contract management and budget management experience. Rewards: A highly attractive salary, bonus, car allowance and a package including Healthcare and a flexible approach to ensure that we attract the correct calibre of candidate. To apply - see below, please email your CV and covering letter to quoting your preferred operating regionand giving full salary details.