Office Administrator & Property Assistant

My client is seeking an organised, proactive Administrator & Property Portfolio Assistant to join their South West London regional Sales Centre in Richmond; working Monday to Friday, 9am-6pm.

This varied role supports the flagship Sales Centre, manages a small private portfolio of commercial and residential properties, and provides Executive Assistant support to the Directors.

It s a busy, hands-on position ideal for someone with experience in property administration, sales, lettings or property management who enjoys juggling priorities and keeping everything running smoothly and learning on the job.

Key Responsibilities:

Sales Office Administration

Provide full administrative support, delivering excellent customer service

Handle calls, emails, applicant registrations and website updates

Prepare market appraisals, sales contracts and property-related correspondence

Produce window cards, property particulars and assist with advertising

Manage AML checks on clients and purchasers (Smart Search and manual)

Ensure the office stays compliant for GDPR & AML

Coordinate the company photographer s diary

Occasionally help to compile weekly and monthly sales statistics

Maintain electronic and paper files for Office

Property Portfolio Management

Manage tenants and maintenance for a small commercial and residential portfolio

Support serviced offices and commercial tenants

Liaise with contractors for repairs, renovations and emergencies

Assist with new and change of tenancies, leases and agreements

Work with accountants on quarterly service charges

Liaise with insurance brokers for renewals and claims

Maintain property files, warranties and key management

Executive Assistant Support

General office and company administration

Manage utilities, invoices and service provider contracts (e.g. Reapit, SmartSearch, FCS Compliance)

Oversee office supplies and service contracts (security, fire alarms, IT)

Manage office inbox (GDPR, AML, unsubscribes)

Reception duties as required

Provide diary reminders and organisational support to the Directors

About You

Experience in property sales, lettings or property management (ideal but not essential)

Excellent time management and organisational skills

Confident using MS Word, Excel and Outlook

High attention to detail with strong written English and numeracy

Calm problem-solver, comfortable dealing with contractors, tenants and senior stakeholders

Proactive, practical and dependable with a can-do attitude

Reapit CRM experience is an advantage

This role description is a guide and not exhaustive; flexibility and teamwork are key, training & support will be given.