Job Description
A global EdTech firm seeks a Customer Success Manager to enhance customer engagement and retention. This remote position requires the candidate to develop strong relationships, manage client expectations, and advocate for customer needs across teams. The individual should possess over 5 years of relevant experience, excellent communication skills, and a proactive approach to customer service. Fluency in English, French, and Italian is also essential. The role contributes significantly to achieving customers' success in their interaction with Anthology solutions.