Talent-UK are recruiting o behalf of their client based in the Mytholmroyd area o Hebden Bridge in Halifax for a Telesales Consultant, this is a full time permanent position - due to the location of the client a driving license will be needed.
Overview To manage historic customer accounts and generate new business through
proactive prospecting. The role includes understanding customer needs, promoting additional products and services, and ensuring all customer interactions meet company standards and regulatory requirements.
Duties
- Manage existing accounts and maintain regular communication with customers
- Prospect potential customers to generate new business opportunities
- Assess customer needs using appropriate techniques and provide suitable product or service options.
- Manage incoming customer requests, provide quotations, process orders, and ensure customer satisfaction.
- Maintain accurate customer information, notes, and updates within the required systems.
- Track sales activity and maintain records as required.
- Manage own pipeline, call-backs, and leads to maximise opportunities.
- Ensure adherence to all relevant industry rules, regulations, and company procedures.
- Contribute to process improvements by sharing ideas and reporting product issues
- Build strong working relationships with suppliers, customers, and internal departments.
- Support team members and take part in training when required.
- Maintain high standards of personal conduct and professionalism.
- Work effectively both independently and as part of a team.
- Apply negotiation skills and margin management to support business growth.
- Monitor performance and work towards achieving monthly and company KPIs.
If you are looking for a role that celebrates success with a great commission structure, you are hungry, driven and have proven telesales and business development experience the please apply
This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so.
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