What You'll Lead
Months 1-6: Design Through Active Validation
- Conduct stakeholder alignment across Finance, Supply, HR, Technology functions spanning 6 countries
- Design operating model, service catalogue, and governance frameworks based on stakeholder input
- Launch POCs testing Version 1.0 methodologies with willing participants
- Refine approaches based on real project evidence, not theoretical discussions
- Build champion network through demonstrated results and peer advocacy
Months 7-12: Scale and Transfer
- Roll out proven methodologies across organization with comprehensive training
- Transition accountability to Senior PMO Director who shadowed the design work
- Ensure knowledge transfer through coaching and progressive responsibility handover
- Establish sustainable operations with quarterly advisory support model
- Launch enablement with technology
Your Key Challenges
Complex Stakeholder Dynamics:Building consensus across multiple functional areas that historically operated in siloes to enable 500+ PMs with varying skills, entrenched practices, and competing priorities. You'll need diplomatic skills to create coalitions through demonstrated value, not executive mandate.
Technology Strategy Decisions:Guiding enterprise PMO platform optimization while preparing for future platform migration. Our technical specialists handle implementation; you ensure business logic transfers across platforms seamlessly.
AI and Automation Opportunity Identification:The client has comprehensive AI governance and existing enterprise AI investment. You'll identify where AI adds genuine value and work with our Data & AI team to implement.
Enable Vendor Strategy:Supporting the client's goal to internalize some of contractor spend through strategy and execution.
What We Need
Transformation Track Record:
- 15+ years building PMO capabilities in global matrix organizations
- Proven success moving organizations from informal practices to professional service delivery
- Experience in pharmaceutical, FMCG, consumer goods, or other highly regulated industries preferred
- Track record of sustainable capability building, not consultant dependency
Leadership and Navigation Skills:
- Exceptional at building relationships and managing political complexity
- Comfortable working with C-suite while maintaining hands-on delivery accountability
- Ability to convert resistance through results and diplomatic influence
- Experience leading pilots and "test and learn" approaches before scaling
Business and Opportunity Judgment:
- Understanding of shared services/GBS models with service catalogues and pricing
- Ability to identify where AI/automation creates genuine value vs. hype
- Experience connecting PMO capabilities to quantified business outcomes
- Comfort working alongside technical specialists while focusing on business strategy
What You Don't Need to Be
Technical Implementation Expert:We have ServiceNow specialists, Data & AI engineers, and integration architects. You guide strategy and identify opportunities; they handle technical execution.
AI/ML Specialist:You need business judgment about where AI adds value, insights and ensure governance compliance. Our technical team builds the actual capabilities.