Customer Service Advisor

Customer Service Advisor Hybrid Working
Location: Warwick, Warwickshire (Free parking + near Warwick Parkway station)
Salary: £24,576 + Benefits
Job Type: Full-time, Permanent

Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent or Customer Support Administrator looking for a Monday Friday role with hybrid working and no weekends? We re recruiting for an established company in Warwick, offering an opportunity for someone with customer service, retail, hospitality, administration or office-based experience, who wants stability, progression and work-life balance.

Key Benefits for the successful Customer Service Advisor

• Hybrid working available 2 days WFH after completion of training
• Modern office environment
• BUPA healthcare and Medicash plan
• Death in Service & Critical Illness Cover
• Employee discounts & social events

Customer Service Advisor duties

• Handle inbound and outbound calls
• Respond to customer enquiries via phone, email, live chat and web
• Provide high-quality customer support and customer experience
• Update systems and complete administration/data entry tasks
• Work as part of a busy customer service team/contact centre

Skills and experience required to be successful as a Customer Service Advisor

• Previous customer service experience (contact centre, retail, hospitality, office admin, healthcare or similar)
• Strong communication and listening skills
• Good IT skills (Microsoft Office, CRM systems, data entry)
• Positive attitude and team player
• Ability to work in a fast-paced environment

Job titles this role could suit

Customer Service Advisor Customer Support Advisor Call Centre Advisor Contact Centre Agent Client Services Advisor Customer Experience Advisor Office Administrator Helpdesk Advisor

If you re searching for a hybrid customer service job in Warwick with great benefits and long-term progression, apply today.