Housing Officer & Support Worker

We are recruiting: Housing Officer & Support Worker.

Location: Telford & Wrekin onsite only

Hours: 36, 32 & 18 hr posts available (Please indicate preference when applying)

Salary: £13.60 p/h (reviewed in April)

Contract: Permanent

The role

Stay is a Telford based charity that supports people experiencing homelessness by providing a range of supported accommodation and tailored support services. Its aim is to help individuals reach their potential and progress toward longer term housing solutions that promote positive wellbeing and healthy lifestyles.

As a Housing Officer & Support Worker, you will play a vital role in delivering intensive housing management and personalised support to people from diverse backgrounds. Using strength based and Trauma Informed Practice, you will ensure each person receives the guidance they need. You will offer a warm welcome to new tenants as they begin their journey with Stay, ensuring they feel informed, safe, and comfortable in their new environment. Through choice led planning, you will support tenants to work toward their housing aspirations and achieve their personal goals.

What you need

A full, valid UK driving licence

A vehicle insured for business use

An enhanced DBS check (cost covered by Stay)

What we offer you

We offer a friendly, supportive, and flexible working environment where your contribution is valued. You ll benefit from:

25 days annual leave plus 8 bank holidays (enhancements for length of service)

Birthday off following completion successful probationary period

Regular supervision and guidance

Access to our Employee Assistance Programme providing GP access and wellbeing support

Pension scheme

Eligible for a Blue Light Card discount scheme

Fully funded training and continuous development