Workshop Administrator Location: Reading
Salary: £26,440 per annum
Hours: Full time, 40 hours per week (Monday to Friday, 9:00am - 5:30pm)
Sector: Automotive
Overview ISQ Recruitment is working with a well-established service provider to recruit a
Managed Workshop / VMU Administrator for a busy fleet maintenance operation based in Reading.
This position plays a crucial role in the day-to-day coordination of workshop administration, acting as a key point of contact between technicians, suppliers, and customers. The successful candidate will support operational efficiency through accurate job processing, invoicing, and administrative control within a fast-moving service environment.
This is an excellent opportunity for an organised administrator who enjoys problem-solving, managing workflows, and supporting technical teams. Full training will be provided, including development into contract and warranty administration.
Key Duties - Set up and manage workshop job cards from initial defects through to completion
- Record technician labour, parts usage, and job progression accurately
- Raise invoices for retail and fleet customers in line with agreed processes
- Support cost consolidation and billing for managed fleet accounts
- Assist with service contract and warranty claim processing as training progresses
- Handle general administrative tasks to support workshop and service teams
- Liaise with suppliers to resolve invoice discrepancies and confirm correct pricing
- Monitor and follow up outstanding purchase orders to ensure timely approval
- Respond to customer enquiries and provide administrative support from the office
Candidate Requirements - Previous experience in administration, service support, or invoicing roles
- Confident user of computer systems with strong attention to detail
- Experience with dealership or workshop management systems (e.g. Keyloop, Kerridge, or similar) is advantageous but not essential
- Ability to communicate effectively with a range of stakeholders, including technicians, suppliers, and customers
- Well organised with the ability to manage competing priorities
- Proactive approach with strong follow-through on tasks
- Positive attitude and willingness to learn new processes and systems
- Customer-focused mindset with a professional approach at all times
What's in It for You - Permanent, full-time role with stable weekday hours
- Competitive salary of £26,440 per annum
- Structured training and ongoing support
- Opportunity to develop skills in contract and warranty administration
- Supportive working environment within a growing service operation
Apply Now To apply, please submit your CV via ISQ Recruitment. Suitable candidates will be contacted to discuss the role in more detail.