Control Recruitment Solutions Ltd
Trafford Park, Manchester
Customer Service Executive Food Packaging Location Trafford Park Salary Negotiable + commission + pension + holidays Hours Monday to Friday An exciting opportunity has arisen to join a very stable & profitable packaging machinery company established over 30 years. An opportunity to make a difference this is a key role in a small business with a friendly and relaxed culture. The Job: The company have sold and installed hundreds of machines into a wide range of manufacturers over the last 30 years. Contact manufacturing customers old and new to build relationships and sell additional products and services. Make enquiries about new machinery sales or upgrades, repairs and servicing of existing machinery, spare parts or extras. A target driven and commission based role. Work through the customer database as well as adding to, updating and improving. Create and generate quotes. Visit and get to know customers. Take part in monthly sales and management meetings. The Person: Proactive, target driven with good communication skills verbal and written. Understanding packaging machinery or / and manufacturing machinery and equipment would be a real advantage. An integral role in a small company and a real opportunity to be an instrumental part of the company and to make a difference. Competent with IT and CRM systems eg Sage, order processing, MS Office, Excel etc To apply please send CV to Tim Fawcett or call the Control Recruitment Solutions office. Technical sales, Sales engineer, sales technician, machinery sales, Field service engineer; field service technician; regional field service technician, flow wrappers, stretch wrappers, palletisers, proseal, sealpac, Multivac, thermoformers, tray sealers, tray sealing, Ishida, ulma, pfm, fuji, paramount, regional service technician field service technician; field service engineer; mechanical engineering; electrical engineering; food; servo drives, schematics, impellers, pumps, conveyors, Micro processor, temperature control; dehumidifier; dryer, hmi; hydraulics, pneumatics, servo drives, motors, recycling, refrigeration, multiskilled, tray sealing, materials handling; Mechanical; Maintenance; Manufacturing , automation,
Feb 06, 2026
Full time
Customer Service Executive Food Packaging Location Trafford Park Salary Negotiable + commission + pension + holidays Hours Monday to Friday An exciting opportunity has arisen to join a very stable & profitable packaging machinery company established over 30 years. An opportunity to make a difference this is a key role in a small business with a friendly and relaxed culture. The Job: The company have sold and installed hundreds of machines into a wide range of manufacturers over the last 30 years. Contact manufacturing customers old and new to build relationships and sell additional products and services. Make enquiries about new machinery sales or upgrades, repairs and servicing of existing machinery, spare parts or extras. A target driven and commission based role. Work through the customer database as well as adding to, updating and improving. Create and generate quotes. Visit and get to know customers. Take part in monthly sales and management meetings. The Person: Proactive, target driven with good communication skills verbal and written. Understanding packaging machinery or / and manufacturing machinery and equipment would be a real advantage. An integral role in a small company and a real opportunity to be an instrumental part of the company and to make a difference. Competent with IT and CRM systems eg Sage, order processing, MS Office, Excel etc To apply please send CV to Tim Fawcett or call the Control Recruitment Solutions office. Technical sales, Sales engineer, sales technician, machinery sales, Field service engineer; field service technician; regional field service technician, flow wrappers, stretch wrappers, palletisers, proseal, sealpac, Multivac, thermoformers, tray sealers, tray sealing, Ishida, ulma, pfm, fuji, paramount, regional service technician field service technician; field service engineer; mechanical engineering; electrical engineering; food; servo drives, schematics, impellers, pumps, conveyors, Micro processor, temperature control; dehumidifier; dryer, hmi; hydraulics, pneumatics, servo drives, motors, recycling, refrigeration, multiskilled, tray sealing, materials handling; Mechanical; Maintenance; Manufacturing , automation,
International Information Systems Security Certification Consortium
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Feb 05, 2026
Full time
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Company description: A rewarding place to work. At Rathbones, We invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business. Job description: Role Title: Senior Regional Marketing Executive Division: Client Office Location: Londo click apply for full job details
Feb 05, 2026
Full time
Company description: A rewarding place to work. At Rathbones, We invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business. Job description: Role Title: Senior Regional Marketing Executive Division: Client Office Location: Londo click apply for full job details
We are now seeking a Regional Canvass Marketing Manager to lead and continue to build our existing Door to Door Canvass Teams in the North of the UK. At Safestyle we are seeking an experienced Leader with direct sales/marketing/canvassing experience who is now looking to move into a senior position. With your drive and enthusiasm, you will be part of the senior team, supporting the Regional Sales M click apply for full job details
Feb 05, 2026
Full time
We are now seeking a Regional Canvass Marketing Manager to lead and continue to build our existing Door to Door Canvass Teams in the North of the UK. At Safestyle we are seeking an experienced Leader with direct sales/marketing/canvassing experience who is now looking to move into a senior position. With your drive and enthusiasm, you will be part of the senior team, supporting the Regional Sales M click apply for full job details
Customer Success Manager Application Deadline: 30 May 2026 Department: Customer Success Employment Type: Permanent - Full Time Location: United Kingdom Reporting To: Ingrid Description We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our dynamic team. This role plays a key part in building long-term customer relationships, ensuring ongoing satisfaction, and driving product adoption. The ideal candidate brings strong communication skills, a customer-centric mindset, and a genuine passion for helping customers achieve their goals. This role is designed to evolve over time, offering opportunities to expand scope, take on additional responsibilities, and gain exposure to more strategic initiatives based on performance and business needs. Key Responsibilities: Development and management of forecasting, customer engagement plans that will deliver business outcomes. Conducts customers business and opportunity diagnostics to analyze business case drivers, to identify program risks and to establish action plans that deliver near term results and continue to improve business processes that ensure value realization. Work with the Sales Head of the region to develop and execute quarterly plans that improve adoption, customer satisfaction and renewals across the region. Develop and maintain customer program reporting to communicate progress and to help govern the relationship with customers and Fluent Leadership - with specific expertise around implementation and best practices Develop deep relationships with key decision makers and executive sponsors. Responsible for knowledge management, best practices and leading business enablement strategies specific to Fluent value proposition. Assist customers with transformational change by facilitating and coordinating cross functional involvement. Develop and implement account strategies and implementation plans that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure deep adoption of both products and features Increase the customer's usage of their contracted cloud applications up to and beyond the entitlements that they have. Track SLA performance and overall customer satisfaction and health Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Develop and maintain close working relationships with Partners engaged with assigned accounts to insure effective account relationships and deliverables. Work with partner and customer during deployment to ensure the best outcome for all parties. Drive successful renewals (including accurate forecasting of renewals) and using in depth knowledge of customers, drive growth opportunities in partnership with assigned Account Executives. Facilitate regular business reviews with customer, Account team, and broader executive team members to confirm ongoing customer account goals, assess progress, align to value realization and strengthen relationships. Skills, Knowledge & Expertise: 5+ years of experience in Customer Success or equivalent retention focused role. Strong understanding of the retail industry. Degree in Business Administration, Information Technology, or a related field preferred. Demonstrated ability to manage in a dynamic, fast paced environment. Exceptional ability to engage and communicate with customers, actively listen for feedback, and lead challenging conversations with customers toward positive outcomes. Ability to interact with customers at a C level and quickly restore confidence in "escalation" situations. Business oriented mindset. Strong analytical capability, able to identifying high-impact solutions to identified customer problems, as well as proactively solving potential issues before they become problems for the customer. Ability to collaborate cross-functionally and engage resources both within and outside of your direct control to move efforts forward in support of a common goal for the business. Be part of managing change experience in developing scalable workflows that can be implemented globally. Deep interest in understanding technical and functional capabilities and connecting them to the value they provide to customers, along with a strong ability and desire to comprehend technical issues. Job Benefits: Flexibility: Work on your terms, when and where it suits you, while embodying our company culture. Flexible and supportive leave policies: Including generous paid parental leave and paid leave for your birthday so you can celebrate you. Culture is key: We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment. Advance your career: We invest in your future by providing an allowance to help accelerate your learning and professional development. Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life's work (or be your best self).
Feb 05, 2026
Full time
Customer Success Manager Application Deadline: 30 May 2026 Department: Customer Success Employment Type: Permanent - Full Time Location: United Kingdom Reporting To: Ingrid Description We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our dynamic team. This role plays a key part in building long-term customer relationships, ensuring ongoing satisfaction, and driving product adoption. The ideal candidate brings strong communication skills, a customer-centric mindset, and a genuine passion for helping customers achieve their goals. This role is designed to evolve over time, offering opportunities to expand scope, take on additional responsibilities, and gain exposure to more strategic initiatives based on performance and business needs. Key Responsibilities: Development and management of forecasting, customer engagement plans that will deliver business outcomes. Conducts customers business and opportunity diagnostics to analyze business case drivers, to identify program risks and to establish action plans that deliver near term results and continue to improve business processes that ensure value realization. Work with the Sales Head of the region to develop and execute quarterly plans that improve adoption, customer satisfaction and renewals across the region. Develop and maintain customer program reporting to communicate progress and to help govern the relationship with customers and Fluent Leadership - with specific expertise around implementation and best practices Develop deep relationships with key decision makers and executive sponsors. Responsible for knowledge management, best practices and leading business enablement strategies specific to Fluent value proposition. Assist customers with transformational change by facilitating and coordinating cross functional involvement. Develop and implement account strategies and implementation plans that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure deep adoption of both products and features Increase the customer's usage of their contracted cloud applications up to and beyond the entitlements that they have. Track SLA performance and overall customer satisfaction and health Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Develop and maintain close working relationships with Partners engaged with assigned accounts to insure effective account relationships and deliverables. Work with partner and customer during deployment to ensure the best outcome for all parties. Drive successful renewals (including accurate forecasting of renewals) and using in depth knowledge of customers, drive growth opportunities in partnership with assigned Account Executives. Facilitate regular business reviews with customer, Account team, and broader executive team members to confirm ongoing customer account goals, assess progress, align to value realization and strengthen relationships. Skills, Knowledge & Expertise: 5+ years of experience in Customer Success or equivalent retention focused role. Strong understanding of the retail industry. Degree in Business Administration, Information Technology, or a related field preferred. Demonstrated ability to manage in a dynamic, fast paced environment. Exceptional ability to engage and communicate with customers, actively listen for feedback, and lead challenging conversations with customers toward positive outcomes. Ability to interact with customers at a C level and quickly restore confidence in "escalation" situations. Business oriented mindset. Strong analytical capability, able to identifying high-impact solutions to identified customer problems, as well as proactively solving potential issues before they become problems for the customer. Ability to collaborate cross-functionally and engage resources both within and outside of your direct control to move efforts forward in support of a common goal for the business. Be part of managing change experience in developing scalable workflows that can be implemented globally. Deep interest in understanding technical and functional capabilities and connecting them to the value they provide to customers, along with a strong ability and desire to comprehend technical issues. Job Benefits: Flexibility: Work on your terms, when and where it suits you, while embodying our company culture. Flexible and supportive leave policies: Including generous paid parental leave and paid leave for your birthday so you can celebrate you. Culture is key: We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment. Advance your career: We invest in your future by providing an allowance to help accelerate your learning and professional development. Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life's work (or be your best self).
Overview Overview Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! What you will do Responsibilities Develop and drive the global consultant relations strategy, establishing common objectives and a unified, coordinated approach across the organisation. Deliver this strategy through dedicated consultant relations teams in London and Denver, alongside institutional sales teams worldwide. Collaborate closely with regional institutional business heads to ensure alignment and coordination of global consultant strategy, objectives, and activities with local market needs. Act as the internal advocate for the global consultant agenda, promoting awareness and understanding of consultant relationships throughout the company and securing support from all relevant areas. Engage with senior leadership at key consultant firms, fostering high-level relationships between JHI and consultants to facilitate commercial success. Expand JHI's consultant network by leveraging both existing contacts and new relationships. Coordinate global communications with consultants to ensure a consistent and unified message. Build strong partnerships with Investment teams, particularly with asset class heads and key institutional franchises. Contribute to investment strategy prioritisation across JHI and help shape the overall direction of the institutional business. Support and empower the dedicated consultant relations teams in their day-to-day activities as required. Partner with Marketing to ensure that content, campaigns, and events are aligned with the overarching consultant strategy and priority products. Adhere to corporate policies and budgets, maintaining appropriate activity levels to achieve targets. Ensure you are compliant with all relevant regulatory and corporate policies. What to expect when you join our firm What to expect Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Must have skills Extensive consultant relations experience and a very strong network within the asset management industry, ideally gained in a similar role Comprehensive knowledge of major asset classes, including fixed income, equities, multi-asset, and alternatives Excellent understanding of the investment needs and objectives of institutional investors Ability to analyse and understand different consultant business models and key market trends Ability to operate across global markets A strong knowledge and understanding of the global consulatnts Demonstrated ability to develop and maintain deep relationships with key decision-makers and senior management, both internally and externally Effective prioritisation and time management skills to proactively build a network of senior-level industry relationships Proven ability to work collaboratively and foster strong partnerships within the Client Group and across the wider organisation Strong leadership capabilities with a track record of managing and inspiring high-performing global teams Exceptional written, verbal, and presentation skills, with the ability to communicate clearly and persuasively Demonstrates strong emotional intelligence and the ability to influence and inspire trust Excellent attention to detail, analytical, and problem-solving skills Strategic thinker with the ability to set direction and drive outcomes Client-centric mindset, with a strong sense of teamwork and commitment to putting clients first Nice to have skills Nice to have skills Educated to degree level, with IMC or equivalent professional qualification preferred Experience managing relationships across multiple regions and cultures In-depth understanding of emerging asset classes and innovative investment solutions Experience leading organisational change or integration initiatives Exposure to regulatory and governance frameworks within asset management Ability to identify and capitalise on new business opportunities within the consultant channel Track record of enhancing a firm's reputation within the consultant and institutional marketplace Experience with digital engagement strategies and tools to strengthen consultant relationships Supervisory responsibilities Supervisory responsibilities Yes Potential for growth Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets Understanding of issues relating to market abuse and anti-money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here. Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
Feb 05, 2026
Full time
Overview Overview Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! What you will do Responsibilities Develop and drive the global consultant relations strategy, establishing common objectives and a unified, coordinated approach across the organisation. Deliver this strategy through dedicated consultant relations teams in London and Denver, alongside institutional sales teams worldwide. Collaborate closely with regional institutional business heads to ensure alignment and coordination of global consultant strategy, objectives, and activities with local market needs. Act as the internal advocate for the global consultant agenda, promoting awareness and understanding of consultant relationships throughout the company and securing support from all relevant areas. Engage with senior leadership at key consultant firms, fostering high-level relationships between JHI and consultants to facilitate commercial success. Expand JHI's consultant network by leveraging both existing contacts and new relationships. Coordinate global communications with consultants to ensure a consistent and unified message. Build strong partnerships with Investment teams, particularly with asset class heads and key institutional franchises. Contribute to investment strategy prioritisation across JHI and help shape the overall direction of the institutional business. Support and empower the dedicated consultant relations teams in their day-to-day activities as required. Partner with Marketing to ensure that content, campaigns, and events are aligned with the overarching consultant strategy and priority products. Adhere to corporate policies and budgets, maintaining appropriate activity levels to achieve targets. Ensure you are compliant with all relevant regulatory and corporate policies. What to expect when you join our firm What to expect Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Must have skills Extensive consultant relations experience and a very strong network within the asset management industry, ideally gained in a similar role Comprehensive knowledge of major asset classes, including fixed income, equities, multi-asset, and alternatives Excellent understanding of the investment needs and objectives of institutional investors Ability to analyse and understand different consultant business models and key market trends Ability to operate across global markets A strong knowledge and understanding of the global consulatnts Demonstrated ability to develop and maintain deep relationships with key decision-makers and senior management, both internally and externally Effective prioritisation and time management skills to proactively build a network of senior-level industry relationships Proven ability to work collaboratively and foster strong partnerships within the Client Group and across the wider organisation Strong leadership capabilities with a track record of managing and inspiring high-performing global teams Exceptional written, verbal, and presentation skills, with the ability to communicate clearly and persuasively Demonstrates strong emotional intelligence and the ability to influence and inspire trust Excellent attention to detail, analytical, and problem-solving skills Strategic thinker with the ability to set direction and drive outcomes Client-centric mindset, with a strong sense of teamwork and commitment to putting clients first Nice to have skills Nice to have skills Educated to degree level, with IMC or equivalent professional qualification preferred Experience managing relationships across multiple regions and cultures In-depth understanding of emerging asset classes and innovative investment solutions Experience leading organisational change or integration initiatives Exposure to regulatory and governance frameworks within asset management Ability to identify and capitalise on new business opportunities within the consultant channel Track record of enhancing a firm's reputation within the consultant and institutional marketplace Experience with digital engagement strategies and tools to strengthen consultant relationships Supervisory responsibilities Supervisory responsibilities Yes Potential for growth Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets Understanding of issues relating to market abuse and anti-money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here. Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
Overview Position Overview The Europe Partnership Development - Contract will be responsible for developing and managing a portfolio of current and potential partners in the multilateral and bilateral sector active in the global energy transition, as well as key programmatic initiatives within RMI and their fundraising strategies. This includes working with RMI Global and Program leadership and RMI fundraising teams to build an overall public sector partnership strategy for RMI with international and European public sector donors, leveraging key relationships and contacts within and outside of the organization's network. This individual will be a key contributor to RMI's Development team and will be essential to the achievement of the organization's fundraising goals. Application Instructions: Please ensure you have read the entire job description before applying. This role requires submission of a resume and cover letter, addressing the following: 1. Why do you want to work at RMI? 2. In what ways are you qualified to contribute to RMI's mission? Candidates who do not provide compelling answers to the questions may not be considered. Additionally, incomplete application materials (i.e. a missing cover letter) may not be considered. Responsibilities Developing a public sector funding and influence strategy for Europe, in alignment with RMI's program teams, by engaging public sector actors to support the mission of the RMI, both in Europe and with key multilateral funders such as the GEF and GCF. Identify and develop cultivation strategies for qualified public sector funders to support RMI, including policy-level interventions and influence. Meet annual fundraising/revenue and influence targets of RMI's public sector vertical. Partner with internal RMI legal and operational teams to navigate the legal, philanthropic and evolving geopolitical landscape within the EU and its implications globally and ensure partnership alignment to government policy & regulations. Represent RMI with an executive presence, and support organizational leaders in executing cultivation and solicitation, and stewardship strategies. Lead, in partnership with RMI US, the organizing of underfunded convenings and associated follow up to build networks and cultivate funder relationships. Work with RMI program teams to create compelling funder-facing proposals and presentations. Develop a high level of familiarity with the Salesforce database to document moves management processes and provide accurate relationship status and financial projections for portfolio. Work collaboratively with RMI program teams to gain a comprehensive understanding of global RMI work and build strong working relationships with program leaders. Support the implementation of the Development Team's short- and long-term objectives; engage with the development team by attending staff meetings, serving on special task forces, participating in Development-Program meetings, and understanding and contributing to RMI Development strategy and overall mission. Perform other duties as required or assigned. Qualifications Minimum Education and Experience Bachelor's Degree A minimum of seven years' work experience building international partnerships and achieving revenue objectives with major public sector funders such as the IKI, the EU, the GEF, and/or international bilateral donors. 5+ years working on topics of energy transition such as industrial decarbonization, energy efficiency, grid modernization, and others. Demonstrated experience developing, implementing and/or participating in a successful strategy and a track record for securing new agreements at the six-figure, seven-figure, and eight-figure level (may include EU-based core support). Experience working successfully with top-level Executives in a fast-paced environment. Experience working with global organizations in philanthropy and the public-private philanthropy nexus. Excellent initiative, follow-through, and project management skills. Ability to travel up to 30% of the time. General Knowledge of RMI's mission and objectives as well as the principles and practices of global non-profit organizations. Knowledge of the funding and decision-making dynamics of major international public agencies in Europe, including their Boards. Experience translating the technical objectives of major international energy policy and programming into programmatic funding packages. Strong communication skills, both verbal and written. Ability to establish and maintain effective working relationships with RMI staff, Board members, community groups and other associated agencies. Able to navigate and understand a complicated funding environment with the flexibility to change course quickly with a positive attitude. Location We are a remote-ready company with team members around the globe. Our offices are available for meetings or focused work. This position requires you to be located within the United Kingdom. RMI partners with an Employer of Record (EOR) to hire talent in key countries outside of the U.S., China, and India. The EOR provides in-country employment infrastructure for our international RMI employees. We provide essential IT equipment plus a one-time home technology payment and a monthly work from home/commuter allowance. Travel for in-person meetings may be required, and travel costs are covered. Some roles may require more travel, which will be discussed during the hiring process. Compensation Salary is determined based on experience, market benchmarks, and internal equity across similar roles. New hires typically start toward the lower end of the range, depending on experience and alignment with the role's scope. This position includes an annual bonus target of 10% and eligibility for merit-based increases, tied to both individual and organizational performance. Benefits We offer an array of benefits including: Monthly healthcare allowance (paid in local currency) in addition to statutory requirements Pension plan Fertility and hormonal health support Mental health and wellness support Comprehensive leaves of absence (including generous parental leave) Generous paid time off and sick leave Paid sabbatical leave Generous regional holidays with at least one extended break in each geography Work from home and home technology allowances Learning & development opportunities (LinkedIn Learning and an annual individual professional development budget) Potential for bonuses and merit increases Remote and hybrid work options Team retreats and geographic meetups Rewards and recognition programs Diversity RMI is an equal opportunity employer. We prohibit discrimination against applicants, interns, and employees on the basis of any legally recognized basis, including but not limited to age, race, color, sex, pregnancy, religion, national origin, disability, genetic information, sexual orientation, gender identity, uniformed service member status, veteran status, citizenship status, or any other applicable status protected by applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Feb 05, 2026
Full time
Overview Position Overview The Europe Partnership Development - Contract will be responsible for developing and managing a portfolio of current and potential partners in the multilateral and bilateral sector active in the global energy transition, as well as key programmatic initiatives within RMI and their fundraising strategies. This includes working with RMI Global and Program leadership and RMI fundraising teams to build an overall public sector partnership strategy for RMI with international and European public sector donors, leveraging key relationships and contacts within and outside of the organization's network. This individual will be a key contributor to RMI's Development team and will be essential to the achievement of the organization's fundraising goals. Application Instructions: Please ensure you have read the entire job description before applying. This role requires submission of a resume and cover letter, addressing the following: 1. Why do you want to work at RMI? 2. In what ways are you qualified to contribute to RMI's mission? Candidates who do not provide compelling answers to the questions may not be considered. Additionally, incomplete application materials (i.e. a missing cover letter) may not be considered. Responsibilities Developing a public sector funding and influence strategy for Europe, in alignment with RMI's program teams, by engaging public sector actors to support the mission of the RMI, both in Europe and with key multilateral funders such as the GEF and GCF. Identify and develop cultivation strategies for qualified public sector funders to support RMI, including policy-level interventions and influence. Meet annual fundraising/revenue and influence targets of RMI's public sector vertical. Partner with internal RMI legal and operational teams to navigate the legal, philanthropic and evolving geopolitical landscape within the EU and its implications globally and ensure partnership alignment to government policy & regulations. Represent RMI with an executive presence, and support organizational leaders in executing cultivation and solicitation, and stewardship strategies. Lead, in partnership with RMI US, the organizing of underfunded convenings and associated follow up to build networks and cultivate funder relationships. Work with RMI program teams to create compelling funder-facing proposals and presentations. Develop a high level of familiarity with the Salesforce database to document moves management processes and provide accurate relationship status and financial projections for portfolio. Work collaboratively with RMI program teams to gain a comprehensive understanding of global RMI work and build strong working relationships with program leaders. Support the implementation of the Development Team's short- and long-term objectives; engage with the development team by attending staff meetings, serving on special task forces, participating in Development-Program meetings, and understanding and contributing to RMI Development strategy and overall mission. Perform other duties as required or assigned. Qualifications Minimum Education and Experience Bachelor's Degree A minimum of seven years' work experience building international partnerships and achieving revenue objectives with major public sector funders such as the IKI, the EU, the GEF, and/or international bilateral donors. 5+ years working on topics of energy transition such as industrial decarbonization, energy efficiency, grid modernization, and others. Demonstrated experience developing, implementing and/or participating in a successful strategy and a track record for securing new agreements at the six-figure, seven-figure, and eight-figure level (may include EU-based core support). Experience working successfully with top-level Executives in a fast-paced environment. Experience working with global organizations in philanthropy and the public-private philanthropy nexus. Excellent initiative, follow-through, and project management skills. Ability to travel up to 30% of the time. General Knowledge of RMI's mission and objectives as well as the principles and practices of global non-profit organizations. Knowledge of the funding and decision-making dynamics of major international public agencies in Europe, including their Boards. Experience translating the technical objectives of major international energy policy and programming into programmatic funding packages. Strong communication skills, both verbal and written. Ability to establish and maintain effective working relationships with RMI staff, Board members, community groups and other associated agencies. Able to navigate and understand a complicated funding environment with the flexibility to change course quickly with a positive attitude. Location We are a remote-ready company with team members around the globe. Our offices are available for meetings or focused work. This position requires you to be located within the United Kingdom. RMI partners with an Employer of Record (EOR) to hire talent in key countries outside of the U.S., China, and India. The EOR provides in-country employment infrastructure for our international RMI employees. We provide essential IT equipment plus a one-time home technology payment and a monthly work from home/commuter allowance. Travel for in-person meetings may be required, and travel costs are covered. Some roles may require more travel, which will be discussed during the hiring process. Compensation Salary is determined based on experience, market benchmarks, and internal equity across similar roles. New hires typically start toward the lower end of the range, depending on experience and alignment with the role's scope. This position includes an annual bonus target of 10% and eligibility for merit-based increases, tied to both individual and organizational performance. Benefits We offer an array of benefits including: Monthly healthcare allowance (paid in local currency) in addition to statutory requirements Pension plan Fertility and hormonal health support Mental health and wellness support Comprehensive leaves of absence (including generous parental leave) Generous paid time off and sick leave Paid sabbatical leave Generous regional holidays with at least one extended break in each geography Work from home and home technology allowances Learning & development opportunities (LinkedIn Learning and an annual individual professional development budget) Potential for bonuses and merit increases Remote and hybrid work options Team retreats and geographic meetups Rewards and recognition programs Diversity RMI is an equal opportunity employer. We prohibit discrimination against applicants, interns, and employees on the basis of any legally recognized basis, including but not limited to age, race, color, sex, pregnancy, religion, national origin, disability, genetic information, sexual orientation, gender identity, uniformed service member status, veteran status, citizenship status, or any other applicable status protected by applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The Sales Support Executive plays a key role in ensuring a smooth and efficient onboarding experience for new clients. Working closely with Regional Sales Directors, the position is primarily office-based, with occasional visits to prospects or introducers as required. This role centres on managing post-sale activities and supporting administrative tasks essential to client onboarding click apply for full job details
Feb 05, 2026
Full time
The Sales Support Executive plays a key role in ensuring a smooth and efficient onboarding experience for new clients. Working closely with Regional Sales Directors, the position is primarily office-based, with occasional visits to prospects or introducers as required. This role centres on managing post-sale activities and supporting administrative tasks essential to client onboarding click apply for full job details
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer-centric perspective. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior-level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a Saas based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholders groups - from C Suite executives to functional leaders and administrators Ability to run C Suit level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organisational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognise you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognised by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Feb 04, 2026
Full time
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer-centric perspective. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior-level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a Saas based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholders groups - from C Suite executives to functional leaders and administrators Ability to run C Suit level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organisational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognise you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognised by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships. Learn more about our culture and values via our Career page. Job description The Customer Success Manager is a key role within the Customer Experience organisation, helping our most valued customers achieve their goals by optimising the use of our products and services. As a Customer Success Manager at Akeneo, you will manage a portfolio of strategic accounts, providing a direct impact on retention as a strong contribution to Akeneo's customer-first objective. You will guide customers on their post-implementation journey. You will ensure they have a positive experience, maintain engagement with Akeneo over time, and show them how to attain more value and a clear ROI. Responsibilities: Build strong relationships with key contacts at customer accounts, including C-level executives across both the business and IT. Drive adoption of our software and identify opportunities for expansion. Create prescriptive and customised success plans to help customers define, measure, and achieve success using Akeneo's solutions. Engage with customers in insightful ways, including delivering personalised, action-focused business reviews. Understand the signs of risk and proactively identify it. Capable of devising strategies to mitigate risk and executing defined action plans. Achieve retention and growth targets by closing client renewals and discovering and managing upsell and cross-sell opportunities with the sales team. Contribute to Akeneo's customer success framework for customer lifecycle management, developing strong client relationships, monitoring customer health, and creating tangible benefits and value for customers. Collaborate with the Akeneo Professional Services team and Solution Integrators to ensure a successful deployment of Akeneo. Qualifications You speak Italian and English fluently. You have a solid background in customer success, account management, or project management within the SaaS or tech industry. You are an expert in developing and executing customer success plans, including onboarding, risk management, health monitoring, adoption and digital transformation. You have experience creating lasting, trusted relationships with customer contacts in different roles up to the C-level. You have a strong track record in managing high-value customer accounts, driving retention, and achieving growth targets. Interview process 1. 30-minute screening call with a member of our Talent Acquisition team. 2. 60-minute interview with the hiring manager, where you'll learn more about the role and discuss your experience in more detail. 3. 30-minute interview with the Regional Sales VP. 4. 60-minute interview that will include the presentation of a risk mitigation plan in front of the hiring manager and another member of the Customer Success organisation. Life at Akeneo Work Environment - Work-Life Balance: Flexible working hours. Enjoy 25 days of annual leave. Option to Work from Anywhere for up to 30 days per year. Inclusivity - Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company. Growth and Development - Professional Development: Access a €1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme." - Comprehensive Onboarding: Start on the right foot with an 8-week onboarding program. Wellbeing - Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice. For more information about benefits, don't hesitate to contact our Talent Acquisition team.
Feb 04, 2026
Full time
Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships. Learn more about our culture and values via our Career page. Job description The Customer Success Manager is a key role within the Customer Experience organisation, helping our most valued customers achieve their goals by optimising the use of our products and services. As a Customer Success Manager at Akeneo, you will manage a portfolio of strategic accounts, providing a direct impact on retention as a strong contribution to Akeneo's customer-first objective. You will guide customers on their post-implementation journey. You will ensure they have a positive experience, maintain engagement with Akeneo over time, and show them how to attain more value and a clear ROI. Responsibilities: Build strong relationships with key contacts at customer accounts, including C-level executives across both the business and IT. Drive adoption of our software and identify opportunities for expansion. Create prescriptive and customised success plans to help customers define, measure, and achieve success using Akeneo's solutions. Engage with customers in insightful ways, including delivering personalised, action-focused business reviews. Understand the signs of risk and proactively identify it. Capable of devising strategies to mitigate risk and executing defined action plans. Achieve retention and growth targets by closing client renewals and discovering and managing upsell and cross-sell opportunities with the sales team. Contribute to Akeneo's customer success framework for customer lifecycle management, developing strong client relationships, monitoring customer health, and creating tangible benefits and value for customers. Collaborate with the Akeneo Professional Services team and Solution Integrators to ensure a successful deployment of Akeneo. Qualifications You speak Italian and English fluently. You have a solid background in customer success, account management, or project management within the SaaS or tech industry. You are an expert in developing and executing customer success plans, including onboarding, risk management, health monitoring, adoption and digital transformation. You have experience creating lasting, trusted relationships with customer contacts in different roles up to the C-level. You have a strong track record in managing high-value customer accounts, driving retention, and achieving growth targets. Interview process 1. 30-minute screening call with a member of our Talent Acquisition team. 2. 60-minute interview with the hiring manager, where you'll learn more about the role and discuss your experience in more detail. 3. 30-minute interview with the Regional Sales VP. 4. 60-minute interview that will include the presentation of a risk mitigation plan in front of the hiring manager and another member of the Customer Success organisation. Life at Akeneo Work Environment - Work-Life Balance: Flexible working hours. Enjoy 25 days of annual leave. Option to Work from Anywhere for up to 30 days per year. Inclusivity - Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company. Growth and Development - Professional Development: Access a €1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme." - Comprehensive Onboarding: Start on the right foot with an 8-week onboarding program. Wellbeing - Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice. For more information about benefits, don't hesitate to contact our Talent Acquisition team.
Overview Are you looking to be part of something new and exciting in the Southwest? We have partnered with a genuinely independent mid-corporate insurance broker with a strong national footprint that is expanding into the South West with the launch of a new Bristol office. They are seeking an experienced Client Director to develop and manage a portfolio of commercial insurance clients in the region. This role is suited to a senior account executive level professional who enjoys building long-term client relationships and growing a book of business, without responsibility for people management or office leadership. Working closely with a Sales Director, the Client Director will focus on new business development and client retention, supported by a well-resourced national broking, claims, and operational infrastructure. The broker takes a long-term view on new business income, offering genuine support and patience to allow relationships and portfolios to develop sustainably over time. Responsibilities Develop and manage mid-corporate commercial insurance clients in the South West. Deliver high-quality advice across a range of complex risks. Build and maintain strong relationships with insurers and key market stakeholders. Focus on new business development and client retention in collaboration with a Sales Director. Operate within a collaborative structure that provides strategic support and long-term stability. Qualifications and Experience Proven background as a Client Director or Account Executive in commercial insurance. Strong connections in the South West market. Enjoy building long-term client relationships and growing a portfolio. Comfort with autonomy and flexibility, with no requirement for people management or office leadership. Ability to work with a Sales Director and a national broking, claims, and operational infrastructure. About the Opportunity This opportunity will appeal to someone with a proven background as a Client Director or Account Executive in commercial insurance, ideally with strong connections in the South West market. The business offers the chance to play a key role in establishing a new regional presence, with the freedom to grow a portfolio while being backed by patient capital, a recognised brand, and an experienced leadership team. Diversity, Equity and Inclusion Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.
Feb 04, 2026
Full time
Overview Are you looking to be part of something new and exciting in the Southwest? We have partnered with a genuinely independent mid-corporate insurance broker with a strong national footprint that is expanding into the South West with the launch of a new Bristol office. They are seeking an experienced Client Director to develop and manage a portfolio of commercial insurance clients in the region. This role is suited to a senior account executive level professional who enjoys building long-term client relationships and growing a book of business, without responsibility for people management or office leadership. Working closely with a Sales Director, the Client Director will focus on new business development and client retention, supported by a well-resourced national broking, claims, and operational infrastructure. The broker takes a long-term view on new business income, offering genuine support and patience to allow relationships and portfolios to develop sustainably over time. Responsibilities Develop and manage mid-corporate commercial insurance clients in the South West. Deliver high-quality advice across a range of complex risks. Build and maintain strong relationships with insurers and key market stakeholders. Focus on new business development and client retention in collaboration with a Sales Director. Operate within a collaborative structure that provides strategic support and long-term stability. Qualifications and Experience Proven background as a Client Director or Account Executive in commercial insurance. Strong connections in the South West market. Enjoy building long-term client relationships and growing a portfolio. Comfort with autonomy and flexibility, with no requirement for people management or office leadership. Ability to work with a Sales Director and a national broking, claims, and operational infrastructure. About the Opportunity This opportunity will appeal to someone with a proven background as a Client Director or Account Executive in commercial insurance, ideally with strong connections in the South West market. The business offers the chance to play a key role in establishing a new regional presence, with the freedom to grow a portfolio while being backed by patient capital, a recognised brand, and an experienced leadership team. Diversity, Equity and Inclusion Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.
Everest are now seeking a Regional Canvass Marketing Manager to lead and continue to build our existing Door to Door Canvass Teams in the South of the UK. We are seeking an experienced Leader with direct sales/marketing/canvassing experience who is now looking to move into a senior position. With your drive and enthusiasm, you will be part of the senior team, supporting the Regional Sales Manager t click apply for full job details
Feb 04, 2026
Full time
Everest are now seeking a Regional Canvass Marketing Manager to lead and continue to build our existing Door to Door Canvass Teams in the South of the UK. We are seeking an experienced Leader with direct sales/marketing/canvassing experience who is now looking to move into a senior position. With your drive and enthusiasm, you will be part of the senior team, supporting the Regional Sales Manager t click apply for full job details
Calnex Solutions is a growing and successful global technology company based in Scotland with additional offices in Belfast and Stevenage. We design, produce and market test instrumentation and solutions for network synchronization and network emulation, enabling our customers to validate the performance of the critical infrastructure associated with the telecoms networks. We have a supportive and collaborative culture working closely with colleagues across the UK and around the world, including Italy, Finland, the Americas, Canada, India, China, Japan and Taiwan. To further strengthen our partner ecosystem, we are creating a new leadership role to ensure our global sales team and partners receive world-class operational support from Calnex Solutions. This role can be based at our HQ in Linlithgow, Scotland, or at one of our UK offices in Stevenage or Belfast for candidates within commuting distance. We're also open to applicants based elsewhere in the UK who can work remotely and travel to the office when required. Role Overview Reporting to the VP of Sales, the Sales Operations Manager/Director will establish and lead a new global sales and partner operations function at Calnex. This team will be responsible for providing the systems, processes and procedures required to achieve operational excellence across Calnex's commercial team and network of sales partners worldwide. The Sales Operations Manager/Director is responsible for the management and evolution of Calnex's sales operations and global partner programs, supporting the VP of Sales to create scalable systems and processes for onboarding, contracting, enablement, communication, support, management, and reporting across our partner network in support of the regional field sales teams and Calnex business. The role requires a balance of strategic vision and hands-on execution, building a high-performing support function, aligning internal resources, and ensuring our sales teams and partners are successful with the tools, knowledge, and support needed to deliver growth efficiently and effectively. Sales Capabilities and Partner Enablement Defining, building, scaling the tools, processes, programs, and capabilities that enable our global sales organisation and global sales partners to operate with excellence. Segmentation, classification and organisation of Calnex's global partner base, developing partner programs that can be accessed via the Calnex PRM System (under development). Management of demo and loan pools, deal registration processes, sales sharepoint site, and all direct sales and customer service procedures. Support product launches, ensuring partners can access relevant content, effective notifications, and training on new product/feature releases, marketing campaigns and sales initiatives via PRM. New partner onboarding and enablement, creating the programs for new and existing partners to be successful with Calnex products and services. Recruit and lead a small team, focussed on empowering Calnex sellers and partners through streamlined workflows, data-driven processes, effective tools, and emerging technologies. Work cross-functionally with Sales, Marketing, Product, Finance, and Operations leaders to understand business needs and translate them into scalable, repeatable capabilities that drive productivity, consistency, and revenue growth outcomes. Strategy and Leadership This is a strategic, high-impact leadership role reporting to the VP of Sales with visibility across the commercial organisation and partner network. Develop the long-term vision and roadmap for sales capabilities in alignment with Calnex's partner-centric strategy. Lead and mentor a high-performing team across process design, capability development, tool enablement, partner programs and services, and change management. Serve as strategic partner for VP of Sales and commercial leaders on capability needs, pain points, and operational priorities. Champions customer and partner satisfaction and quality of service across all parts of the organisation. Sales Capabilities and Tooling Lead the prioritisation, development, and adoption of new and existing sales tools including the Calnex PRM system, Netsuite CRM system, and Act-on Lead Generation tool. Lead the finalisation and implementation of the Calnex/Mindmatrix PRM system. Evaluate the options and industry solutions, benchmark them against internal capabilities, and develop robust business cases and recommendations. Lead contracting and renewals processes, embedding robust systems for engaging and reviewing contractual terms and agreements. Collaborate with cross-functional teams to identify capability gaps and deliver solutions that support global teams at scale. Champion AI-driven capabilities and ensure they are integrated effectively into sales workflows. Change Management and Adoption Drive organisational readiness and enablement for new tools, processes, programs, and ways of working. Develop communication and rollout plans to ensure high adoption across geographies and sales partner channels. Measure adoption, effectiveness, and ROI of capabilities and programs, and make data-driven improvements. Ensure sales processes remain compliant with the IMS and ISO9001 and ISO45001 requirements, and that audit issues and improvement suggestions are evaluated and actioned within a timely manner. Skills and Experience 10+ years of experience in Sales Operations, Commercial Operations, Revenue Operations, or related operations lead functions. 5+ years in a leadership role recruiting and managing teams across process, programs, tooling, or capability development. Proven track record designing and scaling sales processes, managing commercial compliance and partner enablement programs in a global organisation where partnerships with resellers are central. Deep expertise in Sales technology (CRM, PRM, automation tools, enablement platforms, Reports and Dashboards). Experience implementing or integrating AI-powered capabilities or automation initiatives. Strong stakeholder management skills with the ability to influence senior leaders. Exceptional communication, strategic thinking, and project leadership abilities. Comfortable operating in a complex sales environment, navigating ambiguity, and building structure in evolving business environments. Preferred Proven results in a similar technology company, or matrixed organisation. Expertise building capabilities for both internal sales teams and partner reseller networks. Experience working with commercial contract review processes. Background in change management, continuous improvement, or process excellence projects and frameworks. Calnex is an inclusive, supportive, and growing company with a strong focus on employee engagement and wellbeing. We strive to provide a working environment that develops and challenges our employees. We reward success and offer competitive salaries. Our comprehensive benefits package includes a contributory pension plan, flexible holidays, life assurance, critical illness cover, private healthcare, performance bonus and an opportunity to join the Calnex Employee Share Incentive Plan. Calnex operates a hybrid working model that supports effective collaboration and a healthy work-life balance. This typically involves two days a week in the office (Tuesday and Thursday), with the option to work from home on other days, depending on the requirements of the role and the business. Please take a look at our website to find out more about what we do and what it's like to be an employee at Calnex! In consideration of the General Data Protection Regulation (GDPR), please be aware that by applying for a role in Calnex Solutions directly or via an intermediary you are giving permission for us to retain certain personal information for a period of up to two years. That information includes your CV, cover letter or any other correspondence relating to your application and any notes we may take at interview.
Feb 04, 2026
Full time
Calnex Solutions is a growing and successful global technology company based in Scotland with additional offices in Belfast and Stevenage. We design, produce and market test instrumentation and solutions for network synchronization and network emulation, enabling our customers to validate the performance of the critical infrastructure associated with the telecoms networks. We have a supportive and collaborative culture working closely with colleagues across the UK and around the world, including Italy, Finland, the Americas, Canada, India, China, Japan and Taiwan. To further strengthen our partner ecosystem, we are creating a new leadership role to ensure our global sales team and partners receive world-class operational support from Calnex Solutions. This role can be based at our HQ in Linlithgow, Scotland, or at one of our UK offices in Stevenage or Belfast for candidates within commuting distance. We're also open to applicants based elsewhere in the UK who can work remotely and travel to the office when required. Role Overview Reporting to the VP of Sales, the Sales Operations Manager/Director will establish and lead a new global sales and partner operations function at Calnex. This team will be responsible for providing the systems, processes and procedures required to achieve operational excellence across Calnex's commercial team and network of sales partners worldwide. The Sales Operations Manager/Director is responsible for the management and evolution of Calnex's sales operations and global partner programs, supporting the VP of Sales to create scalable systems and processes for onboarding, contracting, enablement, communication, support, management, and reporting across our partner network in support of the regional field sales teams and Calnex business. The role requires a balance of strategic vision and hands-on execution, building a high-performing support function, aligning internal resources, and ensuring our sales teams and partners are successful with the tools, knowledge, and support needed to deliver growth efficiently and effectively. Sales Capabilities and Partner Enablement Defining, building, scaling the tools, processes, programs, and capabilities that enable our global sales organisation and global sales partners to operate with excellence. Segmentation, classification and organisation of Calnex's global partner base, developing partner programs that can be accessed via the Calnex PRM System (under development). Management of demo and loan pools, deal registration processes, sales sharepoint site, and all direct sales and customer service procedures. Support product launches, ensuring partners can access relevant content, effective notifications, and training on new product/feature releases, marketing campaigns and sales initiatives via PRM. New partner onboarding and enablement, creating the programs for new and existing partners to be successful with Calnex products and services. Recruit and lead a small team, focussed on empowering Calnex sellers and partners through streamlined workflows, data-driven processes, effective tools, and emerging technologies. Work cross-functionally with Sales, Marketing, Product, Finance, and Operations leaders to understand business needs and translate them into scalable, repeatable capabilities that drive productivity, consistency, and revenue growth outcomes. Strategy and Leadership This is a strategic, high-impact leadership role reporting to the VP of Sales with visibility across the commercial organisation and partner network. Develop the long-term vision and roadmap for sales capabilities in alignment with Calnex's partner-centric strategy. Lead and mentor a high-performing team across process design, capability development, tool enablement, partner programs and services, and change management. Serve as strategic partner for VP of Sales and commercial leaders on capability needs, pain points, and operational priorities. Champions customer and partner satisfaction and quality of service across all parts of the organisation. Sales Capabilities and Tooling Lead the prioritisation, development, and adoption of new and existing sales tools including the Calnex PRM system, Netsuite CRM system, and Act-on Lead Generation tool. Lead the finalisation and implementation of the Calnex/Mindmatrix PRM system. Evaluate the options and industry solutions, benchmark them against internal capabilities, and develop robust business cases and recommendations. Lead contracting and renewals processes, embedding robust systems for engaging and reviewing contractual terms and agreements. Collaborate with cross-functional teams to identify capability gaps and deliver solutions that support global teams at scale. Champion AI-driven capabilities and ensure they are integrated effectively into sales workflows. Change Management and Adoption Drive organisational readiness and enablement for new tools, processes, programs, and ways of working. Develop communication and rollout plans to ensure high adoption across geographies and sales partner channels. Measure adoption, effectiveness, and ROI of capabilities and programs, and make data-driven improvements. Ensure sales processes remain compliant with the IMS and ISO9001 and ISO45001 requirements, and that audit issues and improvement suggestions are evaluated and actioned within a timely manner. Skills and Experience 10+ years of experience in Sales Operations, Commercial Operations, Revenue Operations, or related operations lead functions. 5+ years in a leadership role recruiting and managing teams across process, programs, tooling, or capability development. Proven track record designing and scaling sales processes, managing commercial compliance and partner enablement programs in a global organisation where partnerships with resellers are central. Deep expertise in Sales technology (CRM, PRM, automation tools, enablement platforms, Reports and Dashboards). Experience implementing or integrating AI-powered capabilities or automation initiatives. Strong stakeholder management skills with the ability to influence senior leaders. Exceptional communication, strategic thinking, and project leadership abilities. Comfortable operating in a complex sales environment, navigating ambiguity, and building structure in evolving business environments. Preferred Proven results in a similar technology company, or matrixed organisation. Expertise building capabilities for both internal sales teams and partner reseller networks. Experience working with commercial contract review processes. Background in change management, continuous improvement, or process excellence projects and frameworks. Calnex is an inclusive, supportive, and growing company with a strong focus on employee engagement and wellbeing. We strive to provide a working environment that develops and challenges our employees. We reward success and offer competitive salaries. Our comprehensive benefits package includes a contributory pension plan, flexible holidays, life assurance, critical illness cover, private healthcare, performance bonus and an opportunity to join the Calnex Employee Share Incentive Plan. Calnex operates a hybrid working model that supports effective collaboration and a healthy work-life balance. This typically involves two days a week in the office (Tuesday and Thursday), with the option to work from home on other days, depending on the requirements of the role and the business. Please take a look at our website to find out more about what we do and what it's like to be an employee at Calnex! In consideration of the General Data Protection Regulation (GDPR), please be aware that by applying for a role in Calnex Solutions directly or via an intermediary you are giving permission for us to retain certain personal information for a period of up to two years. That information includes your CV, cover letter or any other correspondence relating to your application and any notes we may take at interview.
Overview Rezolve AI is at the forefront of AI-powered commerce, delivering its proprietary Brain Suite (incl. Brain Commerce, Brain Checkout, and brainpowa LLM) to major retailers, brands and payments/commerce partners worldwide. We seek an exceptional EMEA Sales Director to take full ownership of the sales agenda across the region - driving growth, building high-performance sales teams and establishing Rezolve as the partner of choice in the agentic commerce era. You will lead from the front: owning quotas, developing market strategy, engaging key C-suite prospects, mobilising partners, and scaling operations to deliver revenue and market leadership. Why Join Rezolve AI At Rezolve AI you will join a pioneer in retail-commerce AI, working with a breakthrough platform that's live with major enterprise customers and scaling rapidly. With the Brain Suite comprised of commerce-centric AI solutions that span product discovery, checkout, personalization and engagement, we are uniquely positioned to lead the next era of intelligent shopping. You will be part of building that story in EMEA-leading growth, shaping strategy and delivering market leadership, while working at pace, with autonomy and commercially rewarded for your impact. Key Responsibilities Strategic & Revenue Leadership Define and execute the EMEA regional sales strategy-covering target segments (retail, CPG, hospitality, payments/commerce ecosystem), go-to-market models (direct, partner/channel, alliances) and growth targets. Own regional quota and deliver against revenue targets: new business, upsell/expansion in existing accounts, strategic partnerships. Identify, target and win key enterprise deals across EMEA, partnering internally with technical teams, solutions engineering and leadership to accelerate pipeline. Build and maintain strong relationships with senior executives (CIO/CTO/CDO, Head of Digital, eCommerce) at target accounts to secure strategic engagements and reference customers. Market & Customer Evangelism Serve as the regional face of Rezolve AI: represent the company at industry events, conferences, customer forums and in the media where appropriate. Evangelise the company's vision of "Agentic Commerce" and how the Brain Suite enables seamless, intelligent purchasing journeys across channels. Maintain a deep understanding of the commerce/retail/AI landscape: competitor dynamics, buyer pain-points (checkout friction, personalization, omnichannel integration), and emerging technology trends (conversational commerce, LLM-driven experiences, payments innovations). Qualifications Required Minimum 10+ years in enterprise sales leadership roles, preferably in SaaS or platform-businesses, with significant P&L / quota responsibility across multiple geographies. Proven track record of achieving large enterprise sales results in EMEA (new business + expansion) and building scalable sales operations. Deep familiarity with commerce, retail, payments or digital experience sectors - ideally selling to retailers, brands or commerce tech providers. Excellent ability to engage C-suite stakeholders (CIO/CTO/CDO, Head of Digital, eCommerce) and partner with them to shape strategy, not just execute. Strong leadership skills: ability to hire, motivate and manage high-performing teams; drive process, accountability and growth mindset across a region. Strategic thinker yet operationally grounded: can both set vision and execute tactics, manage pipeline, forecast, close deals, and scale. Comfortable working in a fast-moving, high-growth environment; ability to adapt to evolving markets and models across EMEA. Preferred Experience in working with or through channel/partner models (cloud providers, system integrators, consultancies) across EMEA. Experience in AI, ML, conversational commerce or payment technology solutions (helping you engage deeply with the value proposition of Rezolve's Brain Suite). Multilingual ability (besides English) - e.g., French, German, Spanish, Arabic - to support multi-market coverage in EMEA. Previous experience within or working with companies listed or scaling internationally. Success Metrics & Compensation Revenue attainment vs. regional sales quota (new bookings + renewals + expansion). Sales pipeline health: number of qualified opportunities, average deal size, sales velocity and win rate. Strategic account penetration: number of landmark logo wins, depth of customer engagements, referenceability. Partner ecosystem contribution: revenue via alliances/partners, speed to market in new territories. Team performance: team quota attainment, hiring and retention of high-performers, sales process maturity. Compensation will include a competitive base salary and variable component tied clearly to the above metrics, designed to reward both individual and team performance. Rezolve is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rezolve are based on business needs, job requirements, and individual qualifications, without attention to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rezolve will not tolerate discrimination or harassment based on any of these characteristics. Rezolve encourages applicants of all ages.
Feb 04, 2026
Full time
Overview Rezolve AI is at the forefront of AI-powered commerce, delivering its proprietary Brain Suite (incl. Brain Commerce, Brain Checkout, and brainpowa LLM) to major retailers, brands and payments/commerce partners worldwide. We seek an exceptional EMEA Sales Director to take full ownership of the sales agenda across the region - driving growth, building high-performance sales teams and establishing Rezolve as the partner of choice in the agentic commerce era. You will lead from the front: owning quotas, developing market strategy, engaging key C-suite prospects, mobilising partners, and scaling operations to deliver revenue and market leadership. Why Join Rezolve AI At Rezolve AI you will join a pioneer in retail-commerce AI, working with a breakthrough platform that's live with major enterprise customers and scaling rapidly. With the Brain Suite comprised of commerce-centric AI solutions that span product discovery, checkout, personalization and engagement, we are uniquely positioned to lead the next era of intelligent shopping. You will be part of building that story in EMEA-leading growth, shaping strategy and delivering market leadership, while working at pace, with autonomy and commercially rewarded for your impact. Key Responsibilities Strategic & Revenue Leadership Define and execute the EMEA regional sales strategy-covering target segments (retail, CPG, hospitality, payments/commerce ecosystem), go-to-market models (direct, partner/channel, alliances) and growth targets. Own regional quota and deliver against revenue targets: new business, upsell/expansion in existing accounts, strategic partnerships. Identify, target and win key enterprise deals across EMEA, partnering internally with technical teams, solutions engineering and leadership to accelerate pipeline. Build and maintain strong relationships with senior executives (CIO/CTO/CDO, Head of Digital, eCommerce) at target accounts to secure strategic engagements and reference customers. Market & Customer Evangelism Serve as the regional face of Rezolve AI: represent the company at industry events, conferences, customer forums and in the media where appropriate. Evangelise the company's vision of "Agentic Commerce" and how the Brain Suite enables seamless, intelligent purchasing journeys across channels. Maintain a deep understanding of the commerce/retail/AI landscape: competitor dynamics, buyer pain-points (checkout friction, personalization, omnichannel integration), and emerging technology trends (conversational commerce, LLM-driven experiences, payments innovations). Qualifications Required Minimum 10+ years in enterprise sales leadership roles, preferably in SaaS or platform-businesses, with significant P&L / quota responsibility across multiple geographies. Proven track record of achieving large enterprise sales results in EMEA (new business + expansion) and building scalable sales operations. Deep familiarity with commerce, retail, payments or digital experience sectors - ideally selling to retailers, brands or commerce tech providers. Excellent ability to engage C-suite stakeholders (CIO/CTO/CDO, Head of Digital, eCommerce) and partner with them to shape strategy, not just execute. Strong leadership skills: ability to hire, motivate and manage high-performing teams; drive process, accountability and growth mindset across a region. Strategic thinker yet operationally grounded: can both set vision and execute tactics, manage pipeline, forecast, close deals, and scale. Comfortable working in a fast-moving, high-growth environment; ability to adapt to evolving markets and models across EMEA. Preferred Experience in working with or through channel/partner models (cloud providers, system integrators, consultancies) across EMEA. Experience in AI, ML, conversational commerce or payment technology solutions (helping you engage deeply with the value proposition of Rezolve's Brain Suite). Multilingual ability (besides English) - e.g., French, German, Spanish, Arabic - to support multi-market coverage in EMEA. Previous experience within or working with companies listed or scaling internationally. Success Metrics & Compensation Revenue attainment vs. regional sales quota (new bookings + renewals + expansion). Sales pipeline health: number of qualified opportunities, average deal size, sales velocity and win rate. Strategic account penetration: number of landmark logo wins, depth of customer engagements, referenceability. Partner ecosystem contribution: revenue via alliances/partners, speed to market in new territories. Team performance: team quota attainment, hiring and retention of high-performers, sales process maturity. Compensation will include a competitive base salary and variable component tied clearly to the above metrics, designed to reward both individual and team performance. Rezolve is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rezolve are based on business needs, job requirements, and individual qualifications, without attention to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rezolve will not tolerate discrimination or harassment based on any of these characteristics. Rezolve encourages applicants of all ages.
Head of Fashion Partnerships & Business Development (Europe) Europe - Remote (with regular travel) $160,000 to $200,000 USD (all base, full-time contract, no permanent employee benefits) / £115k to £145k / €135k to €170k Excellent opportunity for a senior Partnerships & Business Development leader, who has a passion for fashion and technology, and the ambition to build and scale a European market for a high-growth AI business. This organisation is a US-based, fast-growing AI technology company operating at the intersection of fashion, e-commerce and advanced visual technology. They are developing a cutting-edge platform designed to transform how consumers engage with fashion online, with a strong focus on photorealistic experiences and personalised shopping journeys. The business is well-funded, highly credible in the market, and already working with globally recognised brands and platforms. In this role, you will take full ownership of Partnerships & Business Development across Europe, reporting directly into global leadership. You will define the regional strategy, open doors at senior level, negotiate and close high-value commercial partnerships, and build the European partnerships function from the ground up. This is a senior, high-impact role combining strategic thinking with hands-on execution. This is a full-time contract position with a US-based company. As such, the role is paid entirely as base salary with no traditional permanent benefits such as holiday or pension, and the compensation reflects this structure. This is a unique opportunity to be one of the first senior hires in Europe, build a function from scratch, and play a key role in scaling a business at the forefront of fashion and AI. The Role Develop and execute the European partnerships and business development strategy aligned to global growth objectives Identify, negotiate and close strategic partnerships with fashion brands, retailers, e-commerce platforms and technology partners Build and manage a strong commercial pipeline driving revenue, adoption and long-term value Own senior partner relationships and act as the primary point of contact for key stakeholders Build, lead and develop the European partnerships team (initially two direct reports) Collaborate closely with Product, Engineering, Marketing and Sales to ensure successful delivery of partnership initiatives Track KPIs and performance, reporting progress to senior leadership Represent the business at industry events, conferences and senior-level meetings The Person Strong experience in Partnerships, Business Development or Commercial Leadership roles Background within fashion, retail, e-commerce or high-growth technology environments Proven track record of closing complex, high-value partnerships Experience building new markets or establishing a function from scratch Strong leadership capability with experience managing and developing teams Commercially driven, data-led, and confident shortening sales cycles and expanding accounts Well-networked within fashion, retail or platform ecosystems Experience from businesses such as TikTok or similar high-growth platforms is highly desirable Passionate about fashion and technology, with an entrepreneurial mindset The Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Feb 04, 2026
Full time
Head of Fashion Partnerships & Business Development (Europe) Europe - Remote (with regular travel) $160,000 to $200,000 USD (all base, full-time contract, no permanent employee benefits) / £115k to £145k / €135k to €170k Excellent opportunity for a senior Partnerships & Business Development leader, who has a passion for fashion and technology, and the ambition to build and scale a European market for a high-growth AI business. This organisation is a US-based, fast-growing AI technology company operating at the intersection of fashion, e-commerce and advanced visual technology. They are developing a cutting-edge platform designed to transform how consumers engage with fashion online, with a strong focus on photorealistic experiences and personalised shopping journeys. The business is well-funded, highly credible in the market, and already working with globally recognised brands and platforms. In this role, you will take full ownership of Partnerships & Business Development across Europe, reporting directly into global leadership. You will define the regional strategy, open doors at senior level, negotiate and close high-value commercial partnerships, and build the European partnerships function from the ground up. This is a senior, high-impact role combining strategic thinking with hands-on execution. This is a full-time contract position with a US-based company. As such, the role is paid entirely as base salary with no traditional permanent benefits such as holiday or pension, and the compensation reflects this structure. This is a unique opportunity to be one of the first senior hires in Europe, build a function from scratch, and play a key role in scaling a business at the forefront of fashion and AI. The Role Develop and execute the European partnerships and business development strategy aligned to global growth objectives Identify, negotiate and close strategic partnerships with fashion brands, retailers, e-commerce platforms and technology partners Build and manage a strong commercial pipeline driving revenue, adoption and long-term value Own senior partner relationships and act as the primary point of contact for key stakeholders Build, lead and develop the European partnerships team (initially two direct reports) Collaborate closely with Product, Engineering, Marketing and Sales to ensure successful delivery of partnership initiatives Track KPIs and performance, reporting progress to senior leadership Represent the business at industry events, conferences and senior-level meetings The Person Strong experience in Partnerships, Business Development or Commercial Leadership roles Background within fashion, retail, e-commerce or high-growth technology environments Proven track record of closing complex, high-value partnerships Experience building new markets or establishing a function from scratch Strong leadership capability with experience managing and developing teams Commercially driven, data-led, and confident shortening sales cycles and expanding accounts Well-networked within fashion, retail or platform ecosystems Experience from businesses such as TikTok or similar high-growth platforms is highly desirable Passionate about fashion and technology, with an entrepreneurial mindset The Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. The Opportunity Deliveroo Advertising is building one of Europe's most modern Retail Media Networks, powered by delivery intent, rich merchant data, and a rapidly growing portfolio of endemic, FMCG, and non-endemic advertisers. As we scale, our external ecosystem - agencies, platforms, measurement providers, and technology partners - becomes an increasingly important driver of revenue growth, innovation, and market influence. To support this next phase of growth, we are creating a Head of Commercial Partnerships, Ads role within Deliveroo Advertising. This role will define how Deliveroo Ads builds and activates high-value industry partnerships - strengthening our presence across the media and data partner landscape, accelerating relevant AdTech and MarTech integrations, and supporting Sales and Strategy teams to unlock new categories of growth. The remit aligns closely with Deliveroo's collaboration with DoorDash Ads, ensuring shared ecosystem opportunities and alignment across markets. The Role As Head of Commercial Partnerships, Ads, you will build, lead, and scale Deliveroo Advertising's commercial partnership ecosystem - strengthening partner relationships, deepening platform integrations, and enabling commercial teams with the frameworks, tools, and strategic alignment required to amplify growth across FMCG, non-endemic, and endemic advertisers. This is a senior individual contributor role with significant cross-functional leadership responsibility. You will work closely with Product, Commercial Strategy, Sales, and GTM teams to ensure partnerships translate into clear commercial outcomes and sustained adoption across markets, with the opportunity to build a small team over time. What You'll Be Responsible For Partnership Strategy & Senior Partner Relationships Define and own Deliveroo Advertising's B2B partnership strategy across Demand, AdTech, MarTech, measurement, and platform partners. Build and maintain senior, executive-level partner relationships that drive advocacy, alignment, and long-term commercial value. Ensure partnership priorities align with Deliveroo Advertising's commercial objectives, annual revenue plans, and the broader Deliveroo DoorDash Ads Retail Media strategy. Act as a senior strategic counterpart to agencies and ecosystem partners, shaping joint commercial strategies and partnership plans that drive revenue growth. Partner Activation & Revenue Enablement Translate strategic partnerships into scalable revenue enablers through structured activation programmes and initiatives. Build and manage Joint Business Plans (JBPs) with priority partners to formalise collaboration, co-investment, and shared outcomes. Partner closely with Sales Directors to embed partnership initiatives into pipelines, QBRs, and planning cycles, enabling adoption and supporting revenue growth. Identify and accelerate partner-funded opportunities, innovation pilots, education programmes, and co-marketing initiatives. Own the commercial strategy and execution of Deliveroo Advertising's partnership portfolio, defining how partnerships are structured, prioritised, and scaled to drive commercial impact. Define partnership priorities, commercial models, and value exchange with ecosystem partners, in close collaboration with Revenue Operations, Strategy, and Finance. Partner with Revenue Operations to ensure partnership initiatives are supported by appropriate enablement, governance, reporting, and operational processes. Establish clear partnership rhythms and forums (e.g. executive check-ins, commercial reviews, annual planning) focused on performance, growth, and mutual value creation. Cross-Functional Leadership & Commercial Strategy (Deliveroo Ads & DoorDash Ads) Work closely with Product (Ads) to inform and influence prioritisation of partnership integrations across measurement, creative optimisation, identity, offsite, and broader AdTech interoperability. Collaborate with Commercial Strategy and Solutions GTM to embed partnerships into sales narratives, value propositions, GTM materials, and training programmes. Partner with Revenue Strategy & Enablement to ensure partnerships support monetisation logic, yield strategies, and adoption of new ad formats. Work with Commercial Operations to ensure partner workflows integrate smoothly into delivery, compliance, O2C processes, and tooling. Coordinate with DoorDash Ads partnership counterparts to share best practices, align where appropriate, and identify mutual ecosystem opportunities. Sales, Strategic Partnerships & Regional Commercial Support Act as the senior commercial partner to Sales, Strategic Partnerships, and regional teams on all ecosystem partnership matters. Support revenue growth by shaping partner-aligned commercial initiatives, co-selling motions, and category strategies in collaboration with Sales leadership. Provide strategic guidance, narratives, and deal-level support where partnerships materially influence commercial outcomes. Work with Revenue Operations to ensure frontline teams are effectively supported through playbooks, tooling, and training. New Partnership Development Build a structured evaluation framework to assess potential partners based on revenue impact, strategic alignment, advertiser demand, and integration feasibility. Partner with Commercial Strategy, Product, Sales, and Finance to assess where partner innovation can accelerate Deliveroo Advertising's commercial roadmap. Lead commercial diligence, partner structuring, and internal recommendation processes for new partnership opportunities. Measures of Success Growth in partner-enabled revenue across Deliveroo Advertising Number, quality, and utilisation of active Joint Business Plans Increased partner advocacy, education, and strategic alignment across agencies and holding groups Adoption of partnership-led commercial initiatives by Sales teams Reduced time-to-activation and increased utilisation of partner capabilities Strong cross-functional stakeholder satisfaction across Ads, Sales, Product, GTM, and DoorDash Ads Increased visibility and influence of Deliveroo Advertising across the retail media and Media Platform ecosystem About Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On-site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass . click apply for full job details
Feb 04, 2026
Full time
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. The Opportunity Deliveroo Advertising is building one of Europe's most modern Retail Media Networks, powered by delivery intent, rich merchant data, and a rapidly growing portfolio of endemic, FMCG, and non-endemic advertisers. As we scale, our external ecosystem - agencies, platforms, measurement providers, and technology partners - becomes an increasingly important driver of revenue growth, innovation, and market influence. To support this next phase of growth, we are creating a Head of Commercial Partnerships, Ads role within Deliveroo Advertising. This role will define how Deliveroo Ads builds and activates high-value industry partnerships - strengthening our presence across the media and data partner landscape, accelerating relevant AdTech and MarTech integrations, and supporting Sales and Strategy teams to unlock new categories of growth. The remit aligns closely with Deliveroo's collaboration with DoorDash Ads, ensuring shared ecosystem opportunities and alignment across markets. The Role As Head of Commercial Partnerships, Ads, you will build, lead, and scale Deliveroo Advertising's commercial partnership ecosystem - strengthening partner relationships, deepening platform integrations, and enabling commercial teams with the frameworks, tools, and strategic alignment required to amplify growth across FMCG, non-endemic, and endemic advertisers. This is a senior individual contributor role with significant cross-functional leadership responsibility. You will work closely with Product, Commercial Strategy, Sales, and GTM teams to ensure partnerships translate into clear commercial outcomes and sustained adoption across markets, with the opportunity to build a small team over time. What You'll Be Responsible For Partnership Strategy & Senior Partner Relationships Define and own Deliveroo Advertising's B2B partnership strategy across Demand, AdTech, MarTech, measurement, and platform partners. Build and maintain senior, executive-level partner relationships that drive advocacy, alignment, and long-term commercial value. Ensure partnership priorities align with Deliveroo Advertising's commercial objectives, annual revenue plans, and the broader Deliveroo DoorDash Ads Retail Media strategy. Act as a senior strategic counterpart to agencies and ecosystem partners, shaping joint commercial strategies and partnership plans that drive revenue growth. Partner Activation & Revenue Enablement Translate strategic partnerships into scalable revenue enablers through structured activation programmes and initiatives. Build and manage Joint Business Plans (JBPs) with priority partners to formalise collaboration, co-investment, and shared outcomes. Partner closely with Sales Directors to embed partnership initiatives into pipelines, QBRs, and planning cycles, enabling adoption and supporting revenue growth. Identify and accelerate partner-funded opportunities, innovation pilots, education programmes, and co-marketing initiatives. Own the commercial strategy and execution of Deliveroo Advertising's partnership portfolio, defining how partnerships are structured, prioritised, and scaled to drive commercial impact. Define partnership priorities, commercial models, and value exchange with ecosystem partners, in close collaboration with Revenue Operations, Strategy, and Finance. Partner with Revenue Operations to ensure partnership initiatives are supported by appropriate enablement, governance, reporting, and operational processes. Establish clear partnership rhythms and forums (e.g. executive check-ins, commercial reviews, annual planning) focused on performance, growth, and mutual value creation. Cross-Functional Leadership & Commercial Strategy (Deliveroo Ads & DoorDash Ads) Work closely with Product (Ads) to inform and influence prioritisation of partnership integrations across measurement, creative optimisation, identity, offsite, and broader AdTech interoperability. Collaborate with Commercial Strategy and Solutions GTM to embed partnerships into sales narratives, value propositions, GTM materials, and training programmes. Partner with Revenue Strategy & Enablement to ensure partnerships support monetisation logic, yield strategies, and adoption of new ad formats. Work with Commercial Operations to ensure partner workflows integrate smoothly into delivery, compliance, O2C processes, and tooling. Coordinate with DoorDash Ads partnership counterparts to share best practices, align where appropriate, and identify mutual ecosystem opportunities. Sales, Strategic Partnerships & Regional Commercial Support Act as the senior commercial partner to Sales, Strategic Partnerships, and regional teams on all ecosystem partnership matters. Support revenue growth by shaping partner-aligned commercial initiatives, co-selling motions, and category strategies in collaboration with Sales leadership. Provide strategic guidance, narratives, and deal-level support where partnerships materially influence commercial outcomes. Work with Revenue Operations to ensure frontline teams are effectively supported through playbooks, tooling, and training. New Partnership Development Build a structured evaluation framework to assess potential partners based on revenue impact, strategic alignment, advertiser demand, and integration feasibility. Partner with Commercial Strategy, Product, Sales, and Finance to assess where partner innovation can accelerate Deliveroo Advertising's commercial roadmap. Lead commercial diligence, partner structuring, and internal recommendation processes for new partnership opportunities. Measures of Success Growth in partner-enabled revenue across Deliveroo Advertising Number, quality, and utilisation of active Joint Business Plans Increased partner advocacy, education, and strategic alignment across agencies and holding groups Adoption of partnership-led commercial initiatives by Sales teams Reduced time-to-activation and increased utilisation of partner capabilities Strong cross-functional stakeholder satisfaction across Ads, Sales, Product, GTM, and DoorDash Ads Increased visibility and influence of Deliveroo Advertising across the retail media and Media Platform ecosystem About Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On-site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass . click apply for full job details
Director, Europe Digital Product - London page is loaded Director, Europe Digital Product - Londonremote type: Remotelocations: GBR - London - 22 Carlisle Placetime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 9, 2026 (30+ days left to apply)job requisition id: JRThis Director, Digital Product role is responsible for driving digital growth across the company's European remittance business by creating, delivering, and managing a corridor-driven product roadmap. This leader owns the end-to-end digital experience for senders, including digital wallet capabilities, and is accountable for increasing transaction volume, revenue and customer lifetime value across priority corridors.This role requires deep understanding of European customer behaviors and the ability to translate corridor level insights into differentiated digital product experiences that drive repeat usage and long-term engagement. Role Responsibilities Own the European digital product roadmap with explicit accountability for corridor level growth and profitability. Define and scale digital wallet strategy as a core component of the Eurpoean product ecosystem, including embedded financial solutions to drive loyalty and deeper engagement. Prioritize features that increase frequency, retention, and lifetime value by corridor. Partner with regional business leaders to align go-to-market strategies to drive revenue, transactions and customer retention. Continuously assess corridor and wallet performance to dynamically adjust roadmap priorities. Drive wallet adoption, activation and repeat usage across Europe. Establish corridor-level and wallet specific KPIs to define product contribution to digital growth. Optimize digital funnels from customer registration/login to transaction. Lead cross-functional delivery of key initiatives. Localize and optimize the global platform capabilities to specifically serve the needs of the European customer. Serve as the primary EU product leader representing corridor and wallet priorities in global forums. Own the end-to-end digital customer experience, including wallet onboarding, and ensure the experiences meet market requirements for speed, reliability and ease. Partner with compliance and risk teams to ensure features comply with EU country level regulations. Ensure risk controls, fraud prevention and transaction monitoring are properly embedded into product design. Collaborate with operations to minimize customer support issues. Lead and develop a European focused product team responsible for regional product performance. Communicate progress, performance and trade-offs clearly to executive stakeholders. Role Requirements 12+ years of experience in consumer facing product strategy, development, and management. A background in payments preferred. Proven success scaling digital wallet solutions in Europe. Strong background in fintech, payments, remittances, or regulated financial services. Impeccable understanding of data and metrics, exercising high quality, data driven decisioning. Strong collaboration skills. Ability to build trust and negotiate with teams across different seniority levels and functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that engage our global customers. Experience building high performing teams. Proven success developing, coaching, and mentoring diverse talent, and serving as a role model across global cross functional teams. Excellent verbal, written and presentation skills. Job Posting End Date:03-09-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Feb 04, 2026
Full time
Director, Europe Digital Product - London page is loaded Director, Europe Digital Product - Londonremote type: Remotelocations: GBR - London - 22 Carlisle Placetime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 9, 2026 (30+ days left to apply)job requisition id: JRThis Director, Digital Product role is responsible for driving digital growth across the company's European remittance business by creating, delivering, and managing a corridor-driven product roadmap. This leader owns the end-to-end digital experience for senders, including digital wallet capabilities, and is accountable for increasing transaction volume, revenue and customer lifetime value across priority corridors.This role requires deep understanding of European customer behaviors and the ability to translate corridor level insights into differentiated digital product experiences that drive repeat usage and long-term engagement. Role Responsibilities Own the European digital product roadmap with explicit accountability for corridor level growth and profitability. Define and scale digital wallet strategy as a core component of the Eurpoean product ecosystem, including embedded financial solutions to drive loyalty and deeper engagement. Prioritize features that increase frequency, retention, and lifetime value by corridor. Partner with regional business leaders to align go-to-market strategies to drive revenue, transactions and customer retention. Continuously assess corridor and wallet performance to dynamically adjust roadmap priorities. Drive wallet adoption, activation and repeat usage across Europe. Establish corridor-level and wallet specific KPIs to define product contribution to digital growth. Optimize digital funnels from customer registration/login to transaction. Lead cross-functional delivery of key initiatives. Localize and optimize the global platform capabilities to specifically serve the needs of the European customer. Serve as the primary EU product leader representing corridor and wallet priorities in global forums. Own the end-to-end digital customer experience, including wallet onboarding, and ensure the experiences meet market requirements for speed, reliability and ease. Partner with compliance and risk teams to ensure features comply with EU country level regulations. Ensure risk controls, fraud prevention and transaction monitoring are properly embedded into product design. Collaborate with operations to minimize customer support issues. Lead and develop a European focused product team responsible for regional product performance. Communicate progress, performance and trade-offs clearly to executive stakeholders. Role Requirements 12+ years of experience in consumer facing product strategy, development, and management. A background in payments preferred. Proven success scaling digital wallet solutions in Europe. Strong background in fintech, payments, remittances, or regulated financial services. Impeccable understanding of data and metrics, exercising high quality, data driven decisioning. Strong collaboration skills. Ability to build trust and negotiate with teams across different seniority levels and functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that engage our global customers. Experience building high performing teams. Proven success developing, coaching, and mentoring diverse talent, and serving as a role model across global cross functional teams. Excellent verbal, written and presentation skills. Job Posting End Date:03-09-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
MVP, Regional Leader UK&I Consulting UK is the second largest technology consulting market for Gartner Consulting after USA. As the Regional leader for UK&I consulting, you will play a pivotal role in shaping and executing the strategy that propels our business to new heights in the region, delivering double digit growth year-over-year.This leadership role offers an exceptional opportunity to build and scale a consulting business from the ground up, delivering impactful solutions to clients and securing our position as a market leader in technology consulting. Major Responsibilities/ Accountabilities Business Building: Oversee and manage P&L for UK&I Region within Gartner Consulting. Drive double digit revenue growth in the region Support in development and retention of large client accounts Continue to build the sales capacity (both external hiring and internal promotions) to drive the top line Optimize margin through efficient and effective delivery and cost management Establish Gartner brand awareness and drive G2M strategy for the regionClient Leadership: Play an active and visible leadership role in acquiring and growing client acquisition and retention focused on large enterprises and repeat business Establish and deepen relationships with key clients and partners, ensuring exceptional project delivery and value creation. Demonstrate the Consulting value proposition to key external (clients) and internal stakeholders (other business units) that Gartner Consulting is a "must-have" and natural extension of Gartner researchPeople Leadership: Lead, mentor, and grow a diverse team of consultants, fostering a culture of excellence, innovation, and client focus Lead by creating and maintaining a high-performance culture by embodying a no limits mindset Create an unrivaled environment for associates to grow and develop their careers; invest in professional development and long-term learning Maintain a healthy talent pyramid within the Region in alignment with our operating model and P&L objectivesThought Leadership: Ensure that the Regional team is contributing to the development, deployment and maintenance of distinctive knowledge and expertise to solve client issues Identify emerging market trends and client needs, adapting our services to stay ahead of the competition. Create and maintain a culture of knowledge sharing and collaboration across Regions Impact of Role: Expected Results Double Digit growth, Margin improvements Build future leaders Build sustainable relationships to improve internal and external presence Relationships: Internal/External External - Manage relationships with CXOs at key clientsInternal - Cultivate relationships at senior level across Gartner business units Professional Experience 15+ years of experience in Consulting in the UK (ideally some with a Tier 1 Consultancy); 10+ years in business development / lead generation role Leadership experience - Experience leading a labor-based professional services organization or practice within a consulting firm or a senior leadership role in an IT organisations Track record of execution and measurable results - A track-record of implementing and operationalizing a successful, multi-country growth strategy while also delivering on short-term financial goals and longer-term operational improvements in a people-intensive business Technology acumen - Fluency in technology-related topics is helpful, but deep IT expertise is not required Talent development - Reputation for building world-class teams, attracting, and developing highly successful and motivated leaders in prior leadership roles MBA highly preferred Additional Leadership Traits A powerful intellect and independent, but highly collaborative, nature to fit into the culture of Gartner's high-performance culture A natural interest in information services and technology Strong communication skills to drive change The analytical skills to secure and compare information from multiple sources to identify business issues; the ability to make sense of complex issues and ambiguous situations A high degree of personal maturity and confidence Ability to continuously prioritise and focus on doing the right things An unquestioned reputation for integrity and the highest ethics Ability to navigate, lead, and thrive through ambiguity Ability to work as a committee with senior leadership to drive collaboration Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to Requisition ID:105729By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link:
Feb 03, 2026
Full time
MVP, Regional Leader UK&I Consulting UK is the second largest technology consulting market for Gartner Consulting after USA. As the Regional leader for UK&I consulting, you will play a pivotal role in shaping and executing the strategy that propels our business to new heights in the region, delivering double digit growth year-over-year.This leadership role offers an exceptional opportunity to build and scale a consulting business from the ground up, delivering impactful solutions to clients and securing our position as a market leader in technology consulting. Major Responsibilities/ Accountabilities Business Building: Oversee and manage P&L for UK&I Region within Gartner Consulting. Drive double digit revenue growth in the region Support in development and retention of large client accounts Continue to build the sales capacity (both external hiring and internal promotions) to drive the top line Optimize margin through efficient and effective delivery and cost management Establish Gartner brand awareness and drive G2M strategy for the regionClient Leadership: Play an active and visible leadership role in acquiring and growing client acquisition and retention focused on large enterprises and repeat business Establish and deepen relationships with key clients and partners, ensuring exceptional project delivery and value creation. Demonstrate the Consulting value proposition to key external (clients) and internal stakeholders (other business units) that Gartner Consulting is a "must-have" and natural extension of Gartner researchPeople Leadership: Lead, mentor, and grow a diverse team of consultants, fostering a culture of excellence, innovation, and client focus Lead by creating and maintaining a high-performance culture by embodying a no limits mindset Create an unrivaled environment for associates to grow and develop their careers; invest in professional development and long-term learning Maintain a healthy talent pyramid within the Region in alignment with our operating model and P&L objectivesThought Leadership: Ensure that the Regional team is contributing to the development, deployment and maintenance of distinctive knowledge and expertise to solve client issues Identify emerging market trends and client needs, adapting our services to stay ahead of the competition. Create and maintain a culture of knowledge sharing and collaboration across Regions Impact of Role: Expected Results Double Digit growth, Margin improvements Build future leaders Build sustainable relationships to improve internal and external presence Relationships: Internal/External External - Manage relationships with CXOs at key clientsInternal - Cultivate relationships at senior level across Gartner business units Professional Experience 15+ years of experience in Consulting in the UK (ideally some with a Tier 1 Consultancy); 10+ years in business development / lead generation role Leadership experience - Experience leading a labor-based professional services organization or practice within a consulting firm or a senior leadership role in an IT organisations Track record of execution and measurable results - A track-record of implementing and operationalizing a successful, multi-country growth strategy while also delivering on short-term financial goals and longer-term operational improvements in a people-intensive business Technology acumen - Fluency in technology-related topics is helpful, but deep IT expertise is not required Talent development - Reputation for building world-class teams, attracting, and developing highly successful and motivated leaders in prior leadership roles MBA highly preferred Additional Leadership Traits A powerful intellect and independent, but highly collaborative, nature to fit into the culture of Gartner's high-performance culture A natural interest in information services and technology Strong communication skills to drive change The analytical skills to secure and compare information from multiple sources to identify business issues; the ability to make sense of complex issues and ambiguous situations A high degree of personal maturity and confidence Ability to continuously prioritise and focus on doing the right things An unquestioned reputation for integrity and the highest ethics Ability to navigate, lead, and thrive through ambiguity Ability to work as a committee with senior leadership to drive collaboration Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. 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Communications Executive Loughborough 30,000 - 33,000 DOE We are looking for a talented and detail-driven Communications Executive to join a growing in-house marketing team. This role is ideal for a strong writer with experience in copywriting, journalism, or communications who enjoys producing high-quality content while supporting PR and advertising activity. The successful candidate will spend most of their time writing and refining press releases and blog content, while also providing key support to PR operations and coordinating occasional local print advertising. Description of the role: Write and edit press releases, media comments, thought-leadership, blog, and website content. Turn leadership notes into polished expert commentary. Maintain brand tone, style, and quality across all communications. Review and refine PR agency drafts and materials. Track media coverage, competitor activity, and industry trends Liaise with the PR agency on assets, approvals, outreach, and backlinks. Review coverage reports and highlight key insights for internal stakeholders. Support award submissions, case studies, and directory listings Coordinate regional and local print advertising, including sourcing publications, costs, and deadlines. Ensure advertising assets are delivered on time, to specification, and tracked with cost logs. About you: 2-5 years' experience in copywriting, journalism, PR, or communications Strong writing portfolio including press releases, commentary, and blogs. Good understanding of PR processes and media operations Basic awareness of print advertising formats Excellent organisational skills with the ability to manage multiple deadlines. Confident communicating with external partners and stakeholders If you're a passionate writer who wants to see your words make a real business impact, this role offers the perfect balance of creativity, strategy, and responsibility!
Feb 03, 2026
Full time
Communications Executive Loughborough 30,000 - 33,000 DOE We are looking for a talented and detail-driven Communications Executive to join a growing in-house marketing team. This role is ideal for a strong writer with experience in copywriting, journalism, or communications who enjoys producing high-quality content while supporting PR and advertising activity. The successful candidate will spend most of their time writing and refining press releases and blog content, while also providing key support to PR operations and coordinating occasional local print advertising. Description of the role: Write and edit press releases, media comments, thought-leadership, blog, and website content. Turn leadership notes into polished expert commentary. Maintain brand tone, style, and quality across all communications. Review and refine PR agency drafts and materials. Track media coverage, competitor activity, and industry trends Liaise with the PR agency on assets, approvals, outreach, and backlinks. Review coverage reports and highlight key insights for internal stakeholders. Support award submissions, case studies, and directory listings Coordinate regional and local print advertising, including sourcing publications, costs, and deadlines. Ensure advertising assets are delivered on time, to specification, and tracked with cost logs. About you: 2-5 years' experience in copywriting, journalism, PR, or communications Strong writing portfolio including press releases, commentary, and blogs. Good understanding of PR processes and media operations Basic awareness of print advertising formats Excellent organisational skills with the ability to manage multiple deadlines. Confident communicating with external partners and stakeholders If you're a passionate writer who wants to see your words make a real business impact, this role offers the perfect balance of creativity, strategy, and responsibility!
London The Role At Soho House, the Assistant General Manager is responsible for supporting all aspects of the business in conjunction with the General Manager. The AGM oversees service standards, operational efficiency, member/guest experience and staff retention. Including day-to-day team management, the AGM is also an ambassador for the Soho House brand and fully embraces our ethos, supports staff, member and guest experience. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Responsibilities Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Pillars and Values. Collaborate with all Support Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, MR, Events & Programming, Finance, Housekeeping and Facilities. Influential leader and decision maker that supports, guides, develops and implements policies, procedure and systems to improve business operations, service, retention and overall experiences that have been outlined by the General Manager Implementing, overseeing and understanding the commercial viability of your business. Effective hands on day to day management and problem solving both front and back of house operations. MNE overview, understanding, direction and strategy. Effective communication with internal and external stake holders. Work closely with General Manager to assess and develop operational goals based off weekly, daily and quarterly business performance reviews. Execute action plans on time and budget to support business improvements and focus on optimising profit, minimising margins and promote exceptional experience(s) for member, guest, staff. Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards. What we are looking for Minimum of 2+ years' experience in similar capacity Thrive in fast paced, high volume environments and maintain calm, through quickly and effectively problem solving under pressure Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously Equal Opportunity Employment As set forth in Soho House via 's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. For government reporting purposes, we ask candidates to respond to the below self identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service connected disability. A "recently separated veteran" means any veteran during the three year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS) Neurodivergence, for example, attention deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
Feb 03, 2026
Full time
London The Role At Soho House, the Assistant General Manager is responsible for supporting all aspects of the business in conjunction with the General Manager. The AGM oversees service standards, operational efficiency, member/guest experience and staff retention. Including day-to-day team management, the AGM is also an ambassador for the Soho House brand and fully embraces our ethos, supports staff, member and guest experience. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Responsibilities Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Pillars and Values. Collaborate with all Support Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, MR, Events & Programming, Finance, Housekeeping and Facilities. Influential leader and decision maker that supports, guides, develops and implements policies, procedure and systems to improve business operations, service, retention and overall experiences that have been outlined by the General Manager Implementing, overseeing and understanding the commercial viability of your business. Effective hands on day to day management and problem solving both front and back of house operations. MNE overview, understanding, direction and strategy. Effective communication with internal and external stake holders. Work closely with General Manager to assess and develop operational goals based off weekly, daily and quarterly business performance reviews. Execute action plans on time and budget to support business improvements and focus on optimising profit, minimising margins and promote exceptional experience(s) for member, guest, staff. Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards. What we are looking for Minimum of 2+ years' experience in similar capacity Thrive in fast paced, high volume environments and maintain calm, through quickly and effectively problem solving under pressure Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously Equal Opportunity Employment As set forth in Soho House via 's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. For government reporting purposes, we ask candidates to respond to the below self identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service connected disability. A "recently separated veteran" means any veteran during the three year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS) Neurodivergence, for example, attention deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
