Aftersales Advisor

  • Alecto Recruitment
  • Poole, Dorset
  • Feb 05, 2026
Full time Logistics

Job Description

CP33121



Aftersales Advisor / Service Advisor - Poole Salary: 26,000 - 30,000 + Uncapped Commission & Bonuses

Are you an experienced Aftersales Advisor, Service Advisor, Workshop Administrator, or Parts Advisor looking for your next career move in the automotive/motor trade? Join a busy, professional dealership in Poole and become the first point of contact for customers while supporting a fast-paced workshop.

What You'll Do:

  • Greet and manage Aftersales customers face-to-face and over the phone
  • Schedule service, repair, and MOT bookings efficiently
  • Process job cards, invoicing, and warranty/fleet paperwork accurately
  • Promote service plans, warranties, and recommended repairs
  • Handle customer queries professionally and build long-term relationships

What We're Looking For:

  • Minimum 1 year Aftersales or Service Advisor experience in the automotive/motor trade
  • Strong customer service, communication, and administrative skills
  • Ability to work under pressure in a busy workshop or dealership environment

Working Hours:

  • Weeks 1-3: Monday - Friday, 07:30 - 18:00 (8.5 hours/day, 42.5 hours/week, 1-hour unpaid break)
  • Week 4: Monday - Friday, 07:30 - 18:00 (8.5 hours/day, 1-hour unpaid break) plus Saturday 08:30 - 12:30 - 46.5 hours

What We Offer:

  • Competitive salary 26,000 - 30,000
  • Uncapped commission and departmental bonus scheme
  • 30 days annual leave (including bank holidays)
  • Pension scheme, employee assistance programme, and discounts on services

If you're a motor trade professional ready to take the next step in Aftersales, apply now and join a team that values your experience and rewards your performance!

INDHP If you would like to know more about this position, then please forward your CV to (url removed) immediately. If you would like to discuss this position, please call (phone number removed) and ask to speak to Chloe.

Please note Alecto Recruitment are acting as an employment business in relation to this vacancy.