Job Description
A software company in Basingstoke is seeking an experienced Customer Success Manager to oversee customer outcomes and ensure value realization from their Data Hub product. This role requires 3-6+ years in customer success or technical account management within a SaaS context. You will be responsible for managing customer relationships, supporting integrations, and proactively analyzing data to influence customer success. Additional benefits include private healthcare, enhanced parental leave, and a fun, inclusive workplace.