Property Coordinator

Our client, a local business in Thame are seeking a property co-ordinator to join a small, friendly, and professional team. The Coordinator will support the team in the day-to-day management of a portfolio of residential services. The role focuses on delivering excellent customer support while assisting with service coordination, inspections, and administrative tasks.

Job Spec

• Assist in overseeing a portfolio of approximately 150 residential accounts
• Act as the first point of contact for customers regarding service or maintenance issues
• Log and track requests, liaising with approved contractors and service providers
• Help arrange routine inspections and follow-up actions
• Support renewal and end-of-service processes
• Assist with coordinating move-in, move-out, and inventory-related tasks
• Support marketing and customer visits where required
• Maintain accurate customer and service records using the CRM system
• Assist in monitoring compliance documentation (Gas, Electrical, EPC, etc.)
• Ensure records are correctly filed and kept up to date in line with current UK legislation
• Provide a friendly and professional service to customers and stakeholders
• Respond to enquiries by phone, email, and in person
• Escalate complex issues to senior team members when required
• Represent the organisation positively at all times

Additional Information

• Previous experience in a customer-facing role
• Strong organisational and time-management skills
• Excellent communication skills (written and verbal)
• Ability to manage multiple tasks and priorities in a busy environment
• Hours (9am-6pm) with 25 days holiday