Scheduler

Our client is seeking a Scheduler to join their busy and supportive planning team. This is working for a leading brand trusted by some of the world s leading hospitality, catering and foodservice businesses.

You ll work in a team of four and play a key role in coordinating and allocating work for around 65 field-based Service and Installation Technicians, ensuring jobs are scheduled efficiently and customer needs are met on time.

Key Responsibilities for a Scheduler:

• Allocating technicians for repairs required.
• Ensuring calls requiring further work are checked and updated in a timely manner.
• Planning with Technicians for return visits within 48 hours to an SLA.
• Liaising with internal colleagues within the other service support teams.
• Managing expectations of clients or when repairs/ servicing will be completed.

Key Skills for a Scheduler:

• Experience in a planning and/or scheduling focused role.
• Able to manage time and work under pressure to tight deadlines.
• Able to manage the demands of numerous tasks
• Team Player.

Key Benefits for a Scheduler:

• 25 days annual leave, plus bank holiday
• Hybrid working
• Pension Scheme
• Staff Perks & Saving Scheme

If the above is of interest to you, and you have scheduling or Service Call Planning experience, please apply today to find out more.