Store Experience Leader: Elevate Customer Service & Ops

  • Sainsbury's
  • Kingston Upon Thames, Surrey
  • Feb 05, 2026
Full time Call Centre / CustomerService

Job Description

A leading supermarket chain in Kingston upon Thames is looking for a Customer Experience Manager to manage store operations and ensure an exceptional customer experience. You will oversee the front end, support team performance, and play a vital role in delivering against KPIs. The ideal candidate has experience in a fast-paced, operational role and is passionate about customer service. This position offers a competitive salary and a range of benefits including discounts and bonuses.