Purpose of the role As the Transforming the Thames Project Coordinator, you'll play an important role in supporting an ambitious partnership programme working to restore coastal habitats across the Greater Thames Estuary. Working closely with the Senior Partnerships Manager, Senior Restoration Manager, wider ZSL teams and project partners, you'll help keep the programme running smoothly day to day. You'll coordinate meetings and working groups, record actions and minutes, manage project systems, coordinate partner contributions and support grant administration and reporting. You'll need to be highly organised, proactive and adaptable, with the confidence to manage multiple priorities, work with a range of people and keep activities, deadlines and deliverables on track. Transforming the Thames has a vision of a Thames Estuary that is Restored, Reconnected and Resilient, an Outstanding Coastal Wetland for Communities and Wildlife. Led by ZSL, the programme brings together industry, government, environmental organisations, local nature partnerships and landowners to protect, repair and restore habitats and reconnect the fragmented estuary for both people and wildlife. This is a full-time, fixed-term contract working 37.5 hours per week. The role operates on a hybrid basis, with the postholder expected to work from ZSL's Regent's Park office at least two days per week. As a representative of the project, the postholder will also be expected to attend meetings and events across the Seascape sites in Kent and Essex. This role is expected to start in early January 2027. Interviews are provisionally scheduled for 9th and 10th December 2026. Key Responsibilities: Project Coordination : Support the day-to-day running of Transforming the Thames, keeping activities, milestones and deadlines on track. Project Management : Maintain project systems, calendars, workplans and records, ensuring information is organised and accessible. Meetings & Events : Coordinate meetings, workshops and events, including scheduling, agendas, minutes and following up on actions. Partnerships : Build positive relationships with partners and stakeholders, supporting communication and coordinating project information and data. Reporting & Funding : Support grant and funder reporting by coordinating contributions, collating information and helping with funding proposals. Project Activities & Communications : Support site visits, events, stakeholder engagement and communications, working with the wider team to share project updates and represent Transforming the Thames. About You Experience providing project coordination, administration or project support within a busy, multi-workstream environment. Experience coordinating activities, actions and deadlines within a multi-partner programme or partnership. Experience organising meetings, workshops or events, including logistics, papers, minutes and action tracking. Experience collating information and contributing to reports, briefings, presentations or other written materials, with strong attention to detail and accuracy. Strong IT and information management skills, including Microsoft Office (Word, Excel, Outlook), Google Drive, online systems and digital filing or project management tools. Excellent organisational, communication and interpersonal skills, with the ability to manage competing priorities, use initiative and build positive working relationships with colleagues, partners and stakeholders. This role is subject to standard pre-employment checks, including confirmation of your right to work in the UK. Visa sponsorship is not available for this position. ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. About Us We're ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we're working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. What We Offer? Alongside the opportunity to do purpose-driven work that helps create a world where wildlife thrives, you'll enjoy a range of benefits, including: Up to 12% contributory pension Flexible working options 25 days' annual leave plus UK bank holidays, increasing with service Enhanced family-friendly policies Life assurance from day one (for eligible employees) 24/7 Employee Assistance Programme and wellbeing support Access to our staff Equality Networks Complimentary London Zoo and Whipsnade Zoo tickets, plus retail discounts Cycle2Work scheme and interest-free season ticket loans (for eligible London-based employees) You can find the full details of our benefits in the attached Benefits Guide. We may close this role early or extend the closing date due to the number of applications we receive, so we encourage you to apply as soon as possible. We anonymise applications until interview stage to ensure a fair hiring process. It's important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application. If you have any questions about this role, we'd love to hear from you! Please get in touch with our recruitment team.
Oct 23, 2026
Full time
Purpose of the role As the Transforming the Thames Project Coordinator, you'll play an important role in supporting an ambitious partnership programme working to restore coastal habitats across the Greater Thames Estuary. Working closely with the Senior Partnerships Manager, Senior Restoration Manager, wider ZSL teams and project partners, you'll help keep the programme running smoothly day to day. You'll coordinate meetings and working groups, record actions and minutes, manage project systems, coordinate partner contributions and support grant administration and reporting. You'll need to be highly organised, proactive and adaptable, with the confidence to manage multiple priorities, work with a range of people and keep activities, deadlines and deliverables on track. Transforming the Thames has a vision of a Thames Estuary that is Restored, Reconnected and Resilient, an Outstanding Coastal Wetland for Communities and Wildlife. Led by ZSL, the programme brings together industry, government, environmental organisations, local nature partnerships and landowners to protect, repair and restore habitats and reconnect the fragmented estuary for both people and wildlife. This is a full-time, fixed-term contract working 37.5 hours per week. The role operates on a hybrid basis, with the postholder expected to work from ZSL's Regent's Park office at least two days per week. As a representative of the project, the postholder will also be expected to attend meetings and events across the Seascape sites in Kent and Essex. This role is expected to start in early January 2027. Interviews are provisionally scheduled for 9th and 10th December 2026. Key Responsibilities: Project Coordination : Support the day-to-day running of Transforming the Thames, keeping activities, milestones and deadlines on track. Project Management : Maintain project systems, calendars, workplans and records, ensuring information is organised and accessible. Meetings & Events : Coordinate meetings, workshops and events, including scheduling, agendas, minutes and following up on actions. Partnerships : Build positive relationships with partners and stakeholders, supporting communication and coordinating project information and data. Reporting & Funding : Support grant and funder reporting by coordinating contributions, collating information and helping with funding proposals. Project Activities & Communications : Support site visits, events, stakeholder engagement and communications, working with the wider team to share project updates and represent Transforming the Thames. About You Experience providing project coordination, administration or project support within a busy, multi-workstream environment. Experience coordinating activities, actions and deadlines within a multi-partner programme or partnership. Experience organising meetings, workshops or events, including logistics, papers, minutes and action tracking. Experience collating information and contributing to reports, briefings, presentations or other written materials, with strong attention to detail and accuracy. Strong IT and information management skills, including Microsoft Office (Word, Excel, Outlook), Google Drive, online systems and digital filing or project management tools. Excellent organisational, communication and interpersonal skills, with the ability to manage competing priorities, use initiative and build positive working relationships with colleagues, partners and stakeholders. This role is subject to standard pre-employment checks, including confirmation of your right to work in the UK. Visa sponsorship is not available for this position. ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. About Us We're ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we're working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. What We Offer? Alongside the opportunity to do purpose-driven work that helps create a world where wildlife thrives, you'll enjoy a range of benefits, including: Up to 12% contributory pension Flexible working options 25 days' annual leave plus UK bank holidays, increasing with service Enhanced family-friendly policies Life assurance from day one (for eligible employees) 24/7 Employee Assistance Programme and wellbeing support Access to our staff Equality Networks Complimentary London Zoo and Whipsnade Zoo tickets, plus retail discounts Cycle2Work scheme and interest-free season ticket loans (for eligible London-based employees) You can find the full details of our benefits in the attached Benefits Guide. We may close this role early or extend the closing date due to the number of applications we receive, so we encourage you to apply as soon as possible. We anonymise applications until interview stage to ensure a fair hiring process. It's important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application. If you have any questions about this role, we'd love to hear from you! Please get in touch with our recruitment team.
We are looking for a passionate and creative Social Media Coordinator to help deliver inspiring digital content that connects supporters with our mission and showcases the impact of our work around the world. In this exciting role, you will support the planning and delivery of engaging social media campaigns, create compelling content across multiple platforms and help grow Islamic Relief UK's digital reach. Working as part of a dynamic Marketing team, you will play an important role in raising awareness, increasing engagement and generating support for life-changing humanitarian programmes globally. About the role Supporting the development and implementation of Islamic Relief UK's organic social media strategy Managing and maintaining content across our social media channels, ensuring all content reflects Islamic Relief's brand, values and tone of voice Planning, creating and publishing engaging content across platforms including Facebook, Instagram, X, LinkedIn and other emerging channels Maintaining an up-to-date social media content calendar and ensuring content is planned and scheduled effectively Supporting the delivery of high-profile campaigns that raise awareness, drive engagement and generate fundraising income Developing compelling copy and working with creative teams to produce impactful digital content Monitoring social media performance and using insights, analytics and audience data to optimise content and campaign effectiveness Keeping up to date with emerging social media trends, best practice and platform developments to identify new opportunities for growth Managing online engagement and helping to foster positive relationships with supporters and online communities Supporting the development of relationships with influencers, content creators and key stakeholders to extend the reach of Islamic Relief's messaging Utilising social media management and reporting tools to monitor activity, evaluate performance and provide actionable recommendations Working collaboratively with colleagues across Marketing, Fundraising and Communications to ensure integrated and effective campaign delivery Providing operational and strategic support to the Digital Engagement Manager and deputising where required What we are looking for You will have experience creating platform-specific content, managing multiple priorities and using social media strategically to achieve organisational objectives. With excellent communication skills and a strong understanding of digital trends, you will be confident working collaboratively across teams and engaging with a diverse range of stakeholders. Degree level qualification or equivalent professional experience Significant experience creating engaging, channel-specific content across social media platforms including Facebook, Instagram, X (Twitter), LinkedIn and Snapchat Experience supporting the delivery of social media strategies and campaigns Experience producing and managing live video content to drive engagement and communicate key messages Experience working within the charity, third sector or not-for-profit environment, or a strong understanding of the sector and its communications needs Knowledge and appreciation of international development, humanitarian work and Islamic humanitarian values Excellent written and verbal communication skills with strong copywriting and proofreading abilities Experience using social media management, monitoring and listening tools, with knowledge of platforms such as Sprout Social being advantageous Strong understanding of social media trends, audience behaviours and digital best practice Experience using data, reporting and insights to optimise content performance and inform future activity Strong project management skills with the ability to manage multiple campaigns and deadlines simultaneously Experience using graphic design software such as Adobe Photoshop and Illustrator Excellent organisational skills and attention to detail Strong stakeholder management and relationship-building skills A creative and innovative approach to content development and audience engagement The ability to work independently and as part of a collaborative team A results-focused mindset with the ability to deliver against objectives and targets Strong motivation and empathy towards the aims and objectives of Islamic Relief Flexibility to work occasional evenings and weekends and travel when required How to apply The full Job Description is available to download from the vacancy listing on our careers page. Applications must be submitted online, and we encourage early applications, as we reserve the right to close this vacancy before the advertised closing date should we receive a high volume of suitable applications. Interviews are expected to commence during the week commencing 23 November 2026 . As part of your application, please include a link to your portfolio and/or examples of your work. This is a key stage of the assessment process and provides an opportunity for you to showcase your creativity, technical ability and the impact of your previous social media and content creation work.
Oct 23, 2026
Full time
We are looking for a passionate and creative Social Media Coordinator to help deliver inspiring digital content that connects supporters with our mission and showcases the impact of our work around the world. In this exciting role, you will support the planning and delivery of engaging social media campaigns, create compelling content across multiple platforms and help grow Islamic Relief UK's digital reach. Working as part of a dynamic Marketing team, you will play an important role in raising awareness, increasing engagement and generating support for life-changing humanitarian programmes globally. About the role Supporting the development and implementation of Islamic Relief UK's organic social media strategy Managing and maintaining content across our social media channels, ensuring all content reflects Islamic Relief's brand, values and tone of voice Planning, creating and publishing engaging content across platforms including Facebook, Instagram, X, LinkedIn and other emerging channels Maintaining an up-to-date social media content calendar and ensuring content is planned and scheduled effectively Supporting the delivery of high-profile campaigns that raise awareness, drive engagement and generate fundraising income Developing compelling copy and working with creative teams to produce impactful digital content Monitoring social media performance and using insights, analytics and audience data to optimise content and campaign effectiveness Keeping up to date with emerging social media trends, best practice and platform developments to identify new opportunities for growth Managing online engagement and helping to foster positive relationships with supporters and online communities Supporting the development of relationships with influencers, content creators and key stakeholders to extend the reach of Islamic Relief's messaging Utilising social media management and reporting tools to monitor activity, evaluate performance and provide actionable recommendations Working collaboratively with colleagues across Marketing, Fundraising and Communications to ensure integrated and effective campaign delivery Providing operational and strategic support to the Digital Engagement Manager and deputising where required What we are looking for You will have experience creating platform-specific content, managing multiple priorities and using social media strategically to achieve organisational objectives. With excellent communication skills and a strong understanding of digital trends, you will be confident working collaboratively across teams and engaging with a diverse range of stakeholders. Degree level qualification or equivalent professional experience Significant experience creating engaging, channel-specific content across social media platforms including Facebook, Instagram, X (Twitter), LinkedIn and Snapchat Experience supporting the delivery of social media strategies and campaigns Experience producing and managing live video content to drive engagement and communicate key messages Experience working within the charity, third sector or not-for-profit environment, or a strong understanding of the sector and its communications needs Knowledge and appreciation of international development, humanitarian work and Islamic humanitarian values Excellent written and verbal communication skills with strong copywriting and proofreading abilities Experience using social media management, monitoring and listening tools, with knowledge of platforms such as Sprout Social being advantageous Strong understanding of social media trends, audience behaviours and digital best practice Experience using data, reporting and insights to optimise content performance and inform future activity Strong project management skills with the ability to manage multiple campaigns and deadlines simultaneously Experience using graphic design software such as Adobe Photoshop and Illustrator Excellent organisational skills and attention to detail Strong stakeholder management and relationship-building skills A creative and innovative approach to content development and audience engagement The ability to work independently and as part of a collaborative team A results-focused mindset with the ability to deliver against objectives and targets Strong motivation and empathy towards the aims and objectives of Islamic Relief Flexibility to work occasional evenings and weekends and travel when required How to apply The full Job Description is available to download from the vacancy listing on our careers page. Applications must be submitted online, and we encourage early applications, as we reserve the right to close this vacancy before the advertised closing date should we receive a high volume of suitable applications. Interviews are expected to commence during the week commencing 23 November 2026 . As part of your application, please include a link to your portfolio and/or examples of your work. This is a key stage of the assessment process and provides an opportunity for you to showcase your creativity, technical ability and the impact of your previous social media and content creation work.
About Kidney Care UK 7.2 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down. For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change. Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families. We've grown significantly over the past five years, so it is an exciting time to join Kidney Care UK, but this is just the start. About the Role We are looking for an Online Community Manager to manage and develop Kidney Care UK's online community, building relationships and encouraging participation. This is a patient facing role, providing information, advice and support as well as using insights to help shape the work of the charity and the support we offer. You will make a difference every day. "I just couldn't understand what was happening to me until I joined this family. I don't know how I would have coped if I hadn't joined." You will create engaging content, moderate conversation and ensure an inclusive, safe and inclusive environment for community members. You will work collaboratively with the wider Marketing and Communications team in order to develop the community to reach wider audiences, and lead on the recruitment of volunteer moderators. The role offers a real opportunity to make your mark and develop this vital resource to our kidney community. About You We are looking for someone who has experience in online community management, online customer service or online engagement roles. You must be comfortable working independently while following established guidelines and tone of voice. You must be highly organised with excellent written communication skills and you must be able to apply sound judgement when handling senstive or emotional interactions. Ideally, you will have experience in working with, or managing a small team of volunteers, and above all you must have a genuine interest in online communities and digital culture. This is a part time role, working 14 hours per week. It is expected that 7 of these hours are worked over one day, with the remaining hours worked flexibly over the rest of the week. There will be an expectation of regular attendance at our office in Alton, the nature of which will be agreed with the successful candidate. If you think you would be a great fit for the role we would love to hear from you. What we offer Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families. Flexi-time - we are flexible about start and finish times, and flexible about your location, although there will be a requirement to attend our Head Office in Alton, times to be agreed. Annual and Christmas leave - we offer 25 days annual leave for full-time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don't need to take this from your annual leave allowance. Pension - you'll be eligible for and auto-enrolled into our generous salary sacrifice pension scheme with employer contributions of 8%. Health cashback plan - ability to claim back a wide variety of routine medical treatments. Employee Assistance Programme - access to a wide variety of support including counselling, health resources and advice. Cycle2Work scheme Learning and development - you'll be able to access the full benefits of our membership of Third Sector and Charity Comms. To apply, please click the Apply now button. You will be applying directly through Charity Job. You are required to attach a cover letter detailing concisely why you feel you are suitable for the role. For more information about Kidney Care UK please visit our website. We look forward to hearing from you!
Oct 23, 2026
Full time
About Kidney Care UK 7.2 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down. For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change. Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families. We've grown significantly over the past five years, so it is an exciting time to join Kidney Care UK, but this is just the start. About the Role We are looking for an Online Community Manager to manage and develop Kidney Care UK's online community, building relationships and encouraging participation. This is a patient facing role, providing information, advice and support as well as using insights to help shape the work of the charity and the support we offer. You will make a difference every day. "I just couldn't understand what was happening to me until I joined this family. I don't know how I would have coped if I hadn't joined." You will create engaging content, moderate conversation and ensure an inclusive, safe and inclusive environment for community members. You will work collaboratively with the wider Marketing and Communications team in order to develop the community to reach wider audiences, and lead on the recruitment of volunteer moderators. The role offers a real opportunity to make your mark and develop this vital resource to our kidney community. About You We are looking for someone who has experience in online community management, online customer service or online engagement roles. You must be comfortable working independently while following established guidelines and tone of voice. You must be highly organised with excellent written communication skills and you must be able to apply sound judgement when handling senstive or emotional interactions. Ideally, you will have experience in working with, or managing a small team of volunteers, and above all you must have a genuine interest in online communities and digital culture. This is a part time role, working 14 hours per week. It is expected that 7 of these hours are worked over one day, with the remaining hours worked flexibly over the rest of the week. There will be an expectation of regular attendance at our office in Alton, the nature of which will be agreed with the successful candidate. If you think you would be a great fit for the role we would love to hear from you. What we offer Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families. Flexi-time - we are flexible about start and finish times, and flexible about your location, although there will be a requirement to attend our Head Office in Alton, times to be agreed. Annual and Christmas leave - we offer 25 days annual leave for full-time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don't need to take this from your annual leave allowance. Pension - you'll be eligible for and auto-enrolled into our generous salary sacrifice pension scheme with employer contributions of 8%. Health cashback plan - ability to claim back a wide variety of routine medical treatments. Employee Assistance Programme - access to a wide variety of support including counselling, health resources and advice. Cycle2Work scheme Learning and development - you'll be able to access the full benefits of our membership of Third Sector and Charity Comms. To apply, please click the Apply now button. You will be applying directly through Charity Job. You are required to attach a cover letter detailing concisely why you feel you are suitable for the role. For more information about Kidney Care UK please visit our website. We look forward to hearing from you!
Moxie and Mettle Limited
Cheltenham, Gloucestershire
PR Account Manager We are looking for a PR Account Manager to join an established communications agency, working across a varied portfolio of clients and sectors. Our lovely client is happy to look at somebody who works clientside in PR/comms as well as an agency, though you will need to have worked on multiple campaigns at one time and also have been involved with budget planning, as this is a crucial part of the PR account management role. About You Some previous PR/communications experience is essential, from agency OR clientside. Involvement with budget allocation and planning Ability to handle multiple campaigns at one time Obviously excellent written communication skills The ability to turn complex information into clear, engaging stories Ambition and drive to progress your PR career! The Opportunity You're rejoining an incredibly collaborative and supportive team whether there is an outstanding culture with clear path for progression and development within the next 12 to 18 months. You'll be office based three times a week, but the other two days can be remote, and you will also benefit from flexible start times, so for example, your working pattern could 8am-4pm or 10am-6pm or anything in between those hours - which makes your work/life balance a lot easier! The Role As an Account Manager, you will take responsibility for managing client accounts and delivering effective communications activity that supports their wider business objectives. You will work closely with clients to understand their priorities, develop creative ideas and identify opportunities to raise their profile with relevant audiences. Your responsibilities will include: Managing day-to-day relationships with a portfolio of clients. Developing and delivering integrated PR and communications campaigns. Providing strategic communications advice and recommendations. Identifying compelling stories, angles and opportunities for clients. Building relationships with journalists and securing relevant media coverage. Writing and editing press releases, features, articles, case studies and other content. Supporting digital and social media activity where appropriate. Managing multiple projects, deadlines and budgets. Briefing and supporting junior members of the team. Monitoring campaign results and reporting back to clients. Keeping up to date with news, media trends and developments relevant to clients.
Oct 23, 2026
Full time
PR Account Manager We are looking for a PR Account Manager to join an established communications agency, working across a varied portfolio of clients and sectors. Our lovely client is happy to look at somebody who works clientside in PR/comms as well as an agency, though you will need to have worked on multiple campaigns at one time and also have been involved with budget planning, as this is a crucial part of the PR account management role. About You Some previous PR/communications experience is essential, from agency OR clientside. Involvement with budget allocation and planning Ability to handle multiple campaigns at one time Obviously excellent written communication skills The ability to turn complex information into clear, engaging stories Ambition and drive to progress your PR career! The Opportunity You're rejoining an incredibly collaborative and supportive team whether there is an outstanding culture with clear path for progression and development within the next 12 to 18 months. You'll be office based three times a week, but the other two days can be remote, and you will also benefit from flexible start times, so for example, your working pattern could 8am-4pm or 10am-6pm or anything in between those hours - which makes your work/life balance a lot easier! The Role As an Account Manager, you will take responsibility for managing client accounts and delivering effective communications activity that supports their wider business objectives. You will work closely with clients to understand their priorities, develop creative ideas and identify opportunities to raise their profile with relevant audiences. Your responsibilities will include: Managing day-to-day relationships with a portfolio of clients. Developing and delivering integrated PR and communications campaigns. Providing strategic communications advice and recommendations. Identifying compelling stories, angles and opportunities for clients. Building relationships with journalists and securing relevant media coverage. Writing and editing press releases, features, articles, case studies and other content. Supporting digital and social media activity where appropriate. Managing multiple projects, deadlines and budgets. Briefing and supporting junior members of the team. Monitoring campaign results and reporting back to clients. Keeping up to date with news, media trends and developments relevant to clients.
A new full time, fixed term (9 months) Grants Officer role supporting the Net Zero Carbon Programme's Decarbonising Churches Grant Fund. This new, full time fixed term role on a 9 month contract has been established to provide extra capacity to support the work of the NZC Programme's grant streams for parish churches and church halls during a period of increased demand for our services since the launch of the Decarbonising Churches Grant Fund in June 2026. The successful candidate will help enable the team to continue delivering a consistent and responsive service to grantees. As a first point of contact on behalf of the NZC Programme for new applicants and existing grantees, you will handle a busy caseload from pre-application contact through to completion. This will involve all aspects of grant service delivery including assessment, issuing of offers and rejections, monitoring, payments, quality assurance and evaluation. The role is based Church House, Great Smith Street, London with hybrid working arrangements (an expectation to be in Church House for 2-3 days per month on average) You will work under the supervision of the Grants Manager and the Decarbonising Churches Lead, reporting directly to the NZC Programme's Grants Manager. Closing date - 5th November at 23:55. Act as a primary contact for the Decarbonising Churches Grant Fund, handling enquiries, pre application support and ongoing case management. Process applications on a rolling basis, including initial assessment, detailed review, recommendation preparation and issuance of offers or rejections. Monitor live grants against agreed objectives, assess payment claims, manage change requests and conduct due diligence checks for case closure. Maintain accurate records in the Grants Management System, logging activity, offers, payments and balances for sound financial management. Prepare regular status reports for the Grants Manager, highlighting novel, contentious or at risk cases and recommending actions. Assist the Grants Manager with forecasting, budget management and reporting to the DCGF Grants Panel. Contribute to updating grant scheme documentation and the Grants Management System in collaboration with the Grants Administrator. Represent the grant schemes at NZC Officer Network meetings, conferences and relevant NCI forums, providing reliable information to stakeholders. Gather case studies and information for promotional and communications purposes, supporting the wider advocacy of the Churches workstream. Support the Decarbonising Churches Lead with administrative tasks to ensure smooth operation of the grant programmes. Knowledge/Experience Sympathetic understanding of the aims of the Net Zero Carbon Programme, as described in the Routemap to Net Zero Carbon; Significant experience of large capital grant-making in a charitable or public sector environment, or a closely comparable role; ideally including a breadth of experience in complex, multi-stakeholder, large capital grants of over £100k+ and in-kind capacity building style grant packages; Experience working in the environmental sustainability sector; with knowledge / experience of decarbonisation of the built environment, ideally in a heritage context; Understanding of the use of church buildings as centres of worship and mission; Substantial administrative experience, including developing, implementing and maintaining effective administrative systems and processes; Experience of building excellent relationships and communicating effectively with staff, customers (or grantees) and external stakeholders, including at a senior level. Skills & Abilities: Good written/spoken communication skills; Good interpersonal skills, with a professional, co-operative and diplomatic manner; Ability to work well both on own initiative and as part of a team; A well-organised approach to work, with the ability to prioritise a busy and varied workload and remain resilient to pressure; Good analytical skills; Strong numeracy skills, with accuracy and attention to detail.
Oct 23, 2026
Full time
A new full time, fixed term (9 months) Grants Officer role supporting the Net Zero Carbon Programme's Decarbonising Churches Grant Fund. This new, full time fixed term role on a 9 month contract has been established to provide extra capacity to support the work of the NZC Programme's grant streams for parish churches and church halls during a period of increased demand for our services since the launch of the Decarbonising Churches Grant Fund in June 2026. The successful candidate will help enable the team to continue delivering a consistent and responsive service to grantees. As a first point of contact on behalf of the NZC Programme for new applicants and existing grantees, you will handle a busy caseload from pre-application contact through to completion. This will involve all aspects of grant service delivery including assessment, issuing of offers and rejections, monitoring, payments, quality assurance and evaluation. The role is based Church House, Great Smith Street, London with hybrid working arrangements (an expectation to be in Church House for 2-3 days per month on average) You will work under the supervision of the Grants Manager and the Decarbonising Churches Lead, reporting directly to the NZC Programme's Grants Manager. Closing date - 5th November at 23:55. Act as a primary contact for the Decarbonising Churches Grant Fund, handling enquiries, pre application support and ongoing case management. Process applications on a rolling basis, including initial assessment, detailed review, recommendation preparation and issuance of offers or rejections. Monitor live grants against agreed objectives, assess payment claims, manage change requests and conduct due diligence checks for case closure. Maintain accurate records in the Grants Management System, logging activity, offers, payments and balances for sound financial management. Prepare regular status reports for the Grants Manager, highlighting novel, contentious or at risk cases and recommending actions. Assist the Grants Manager with forecasting, budget management and reporting to the DCGF Grants Panel. Contribute to updating grant scheme documentation and the Grants Management System in collaboration with the Grants Administrator. Represent the grant schemes at NZC Officer Network meetings, conferences and relevant NCI forums, providing reliable information to stakeholders. Gather case studies and information for promotional and communications purposes, supporting the wider advocacy of the Churches workstream. Support the Decarbonising Churches Lead with administrative tasks to ensure smooth operation of the grant programmes. Knowledge/Experience Sympathetic understanding of the aims of the Net Zero Carbon Programme, as described in the Routemap to Net Zero Carbon; Significant experience of large capital grant-making in a charitable or public sector environment, or a closely comparable role; ideally including a breadth of experience in complex, multi-stakeholder, large capital grants of over £100k+ and in-kind capacity building style grant packages; Experience working in the environmental sustainability sector; with knowledge / experience of decarbonisation of the built environment, ideally in a heritage context; Understanding of the use of church buildings as centres of worship and mission; Substantial administrative experience, including developing, implementing and maintaining effective administrative systems and processes; Experience of building excellent relationships and communicating effectively with staff, customers (or grantees) and external stakeholders, including at a senior level. Skills & Abilities: Good written/spoken communication skills; Good interpersonal skills, with a professional, co-operative and diplomatic manner; Ability to work well both on own initiative and as part of a team; A well-organised approach to work, with the ability to prioritise a busy and varied workload and remain resilient to pressure; Good analytical skills; Strong numeracy skills, with accuracy and attention to detail.
Location: Newbury/Stoke/London+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Duration: 12 Months Fixed Term Contract Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT). What you'll do As an SME & Indirect CVM Manager you will be responsible for creating and delivering targeted marketing campaigns that drive customer engagement, satisfaction and commercial growth across Vodafone Business. Working across channels including email, SMS, MMS and app push notifications, you'll use customer insight to develop effective communications and manage a key stage of the customer lifecycle. Working closely with Commercial, Product and Business Enablement teams, you'll help shape campaign strategy, influence business decisions and deliver measurable results against key KPIs. You will own and deliver customer value management (CVM) plans that drive engagement and commercial performance. You will ensure all customer communications and activities are relevant, timely and effective, continuously identifying and improving anything that falls short of delivering a best-in-class customer experience You will deliver against agreed business and growth targets, taking proactive action to identify and close any performance or demand gaps to keep plans on track. You will work with internal teams and agencies to develop campaign briefs, manage delivery, provide clear feedback on creative content, and identify new opportunities to improve customer engagement and campaign performance. You will ensure all customer communications align with our brand, tone of voice and legal requirements. You will track and measure the performance of marketing campaigns, using insights and results to improve customer engagement, brand performance and commercial outcomes. Who you are You will have customer marketing experience, with demonstratable ROI growth You will have strong commercial acumen You will have good knowledge of data management, GDPR etc to enable appropriate governance You will have good experience with marketing technology and implementation of CRM capability Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Oct 22, 2026
Full time
Location: Newbury/Stoke/London+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Duration: 12 Months Fixed Term Contract Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT). What you'll do As an SME & Indirect CVM Manager you will be responsible for creating and delivering targeted marketing campaigns that drive customer engagement, satisfaction and commercial growth across Vodafone Business. Working across channels including email, SMS, MMS and app push notifications, you'll use customer insight to develop effective communications and manage a key stage of the customer lifecycle. Working closely with Commercial, Product and Business Enablement teams, you'll help shape campaign strategy, influence business decisions and deliver measurable results against key KPIs. You will own and deliver customer value management (CVM) plans that drive engagement and commercial performance. You will ensure all customer communications and activities are relevant, timely and effective, continuously identifying and improving anything that falls short of delivering a best-in-class customer experience You will deliver against agreed business and growth targets, taking proactive action to identify and close any performance or demand gaps to keep plans on track. You will work with internal teams and agencies to develop campaign briefs, manage delivery, provide clear feedback on creative content, and identify new opportunities to improve customer engagement and campaign performance. You will ensure all customer communications align with our brand, tone of voice and legal requirements. You will track and measure the performance of marketing campaigns, using insights and results to improve customer engagement, brand performance and commercial outcomes. Who you are You will have customer marketing experience, with demonstratable ROI growth You will have strong commercial acumen You will have good knowledge of data management, GDPR etc to enable appropriate governance You will have good experience with marketing technology and implementation of CRM capability Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Cyber Security Lead Up to c. £70,000 per annum DoE + benefits Permanent Hybrid - 3 days onsite Leeds About the Role I'm working with an established international organisation in Leeds that is looking for a Cyber Security Lead to provide day-to-day leadership across its cyber security function. You'll lead the team, oversee incident response and vulnerability management, support the organisation's cloud security journey and act as a senior security contact across the wider IT department. This is a hands-on leadership role requiring strong Azure security knowledge, technical credibility and the ability to manage security operations in a demanding environment. The position is permanent and full-time. Key Responsibilities Lead the day-to-day activity of the Cyber Security Team, including resource planning, rotas, quality reviews and adherence to agreed processes. Manage team performance through regular one-to-ones, constructive feedback and ongoing development. Deputise for the Cyber Security Manager when required. Create and manage the security cloud migration process, identifying gaps and driving remediation. Oversee the security of IT services, working with internal teams and third parties on patching, vulnerability remediation and system hardening. Act as the escalation point for security incidents both in and outside normal working hours. Own the cyber security incident process and lead incident simulations and war-game exercises. Manage post-incident forensic investigations and reporting, engaging third-party specialists where appropriate. Maintain security documentation, processes and procedures to support a consistent service. Operate within an ITIL V3 and ISO 27001-focused service delivery framework, working to agreed SLAs and KPIs. What We're Looking For A proven track record of leading or supervising a technical cyber security team. Experience planning, developing and implementing Azure security technologies. Strong knowledge of infrastructure and application technologies including Windows Server, VMware, Exchange, IIS, SQL Server, Linux, Citrix, Cisco networking and backup technologies. An excellent understanding of security technologies including SIEM, firewalls, IDS/IPS, anti-virus, authentication, log management and content filtering. Good knowledge of ISMS, risk analysis, the CIA triad, attack vectors, cryptography and cyber incident response, including triage and chain of custody. The ability to manage escalations, communicate effectively with stakeholders and remain composed in a demanding environment. Strong analytical, troubleshooting and problem-solving skills. Relevant certifications such as Security+, SSCP, CISSP, CEH, CCNA, OSCP or MCSE, or a computing or cyber security degree, would be beneficial. What's on Offer Up to around £70,000 per annum DoE Good pension and company related benefits A senior role leading day-to-day cyber security operations and incident response. Professional development within an established international organisation. What you need to do now If you're interested in this role, click 'apply now' to send us your CV, or contact us for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 22, 2026
Full time
Cyber Security Lead Up to c. £70,000 per annum DoE + benefits Permanent Hybrid - 3 days onsite Leeds About the Role I'm working with an established international organisation in Leeds that is looking for a Cyber Security Lead to provide day-to-day leadership across its cyber security function. You'll lead the team, oversee incident response and vulnerability management, support the organisation's cloud security journey and act as a senior security contact across the wider IT department. This is a hands-on leadership role requiring strong Azure security knowledge, technical credibility and the ability to manage security operations in a demanding environment. The position is permanent and full-time. Key Responsibilities Lead the day-to-day activity of the Cyber Security Team, including resource planning, rotas, quality reviews and adherence to agreed processes. Manage team performance through regular one-to-ones, constructive feedback and ongoing development. Deputise for the Cyber Security Manager when required. Create and manage the security cloud migration process, identifying gaps and driving remediation. Oversee the security of IT services, working with internal teams and third parties on patching, vulnerability remediation and system hardening. Act as the escalation point for security incidents both in and outside normal working hours. Own the cyber security incident process and lead incident simulations and war-game exercises. Manage post-incident forensic investigations and reporting, engaging third-party specialists where appropriate. Maintain security documentation, processes and procedures to support a consistent service. Operate within an ITIL V3 and ISO 27001-focused service delivery framework, working to agreed SLAs and KPIs. What We're Looking For A proven track record of leading or supervising a technical cyber security team. Experience planning, developing and implementing Azure security technologies. Strong knowledge of infrastructure and application technologies including Windows Server, VMware, Exchange, IIS, SQL Server, Linux, Citrix, Cisco networking and backup technologies. An excellent understanding of security technologies including SIEM, firewalls, IDS/IPS, anti-virus, authentication, log management and content filtering. Good knowledge of ISMS, risk analysis, the CIA triad, attack vectors, cryptography and cyber incident response, including triage and chain of custody. The ability to manage escalations, communicate effectively with stakeholders and remain composed in a demanding environment. Strong analytical, troubleshooting and problem-solving skills. Relevant certifications such as Security+, SSCP, CISSP, CEH, CCNA, OSCP or MCSE, or a computing or cyber security degree, would be beneficial. What's on Offer Up to around £70,000 per annum DoE Good pension and company related benefits A senior role leading day-to-day cyber security operations and incident response. Professional development within an established international organisation. What you need to do now If you're interested in this role, click 'apply now' to send us your CV, or contact us for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are you a Content Designer with experience in digital product or service environments This could be a great opportunity for you. An opportunity has arisen for a Content Designer to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare. As a Content Designer, you will be shaping clear, structured and accessible content within a cross-functional product team, supporting early discoveries through to delivery of user-focused digital experiences. This is a 3-month contract-based role offering hybrid / remote working options, salary range of £400 - £500 per day and benefits. You will be responsible for Creating and refining clear, user-centred content across digital products and service journeys Working closely with Product Managers, Designers, Researchers and Engineers within a squad environment Contributing to discovery and definition phases to help shape problems and direction Improving information architecture, navigation structures, content hierarchy and user flows Using research insights and data to test, iterate and refine content solutions Facilitating collaborative working sessions and workshops across disciplines Supporting early-stage development of public-facing platforms and user journeys Applying tools such as Figma and Confluence to support design documentation and collaboration Ensuring content is accessible, inclusive and aligned with user needs Bringing structure and clarity to complex or evolving problem spaces You will be able to demonstrate some of the following: Previously worked as a Content Designer, UX Content Designer, Content Designer & UX Writer or in a similar role Proven experience in Content Design within digital product or service environments Understanding of content strategy, information architecture (IA), navigation systems and taxonomy Experience using Figma within a product design workflow Background applying accessibility and inclusive design principles Experience working as part of an embedded, cross-functional product team Experience contributing to or leading discovery and early-stage design activities Ability to simplify complex information and work confidently with ambiguity Strong collaboration skills, with experience engaging stakeholders and subject matter experts Ideally, experience in regulated or governed sectors such as healthcare, financial services or similar environments This is a great opportunity for a Content Designer to work on complex, user-centred digital challenges. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Oct 21, 2026
Full time
Are you a Content Designer with experience in digital product or service environments This could be a great opportunity for you. An opportunity has arisen for a Content Designer to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare. As a Content Designer, you will be shaping clear, structured and accessible content within a cross-functional product team, supporting early discoveries through to delivery of user-focused digital experiences. This is a 3-month contract-based role offering hybrid / remote working options, salary range of £400 - £500 per day and benefits. You will be responsible for Creating and refining clear, user-centred content across digital products and service journeys Working closely with Product Managers, Designers, Researchers and Engineers within a squad environment Contributing to discovery and definition phases to help shape problems and direction Improving information architecture, navigation structures, content hierarchy and user flows Using research insights and data to test, iterate and refine content solutions Facilitating collaborative working sessions and workshops across disciplines Supporting early-stage development of public-facing platforms and user journeys Applying tools such as Figma and Confluence to support design documentation and collaboration Ensuring content is accessible, inclusive and aligned with user needs Bringing structure and clarity to complex or evolving problem spaces You will be able to demonstrate some of the following: Previously worked as a Content Designer, UX Content Designer, Content Designer & UX Writer or in a similar role Proven experience in Content Design within digital product or service environments Understanding of content strategy, information architecture (IA), navigation systems and taxonomy Experience using Figma within a product design workflow Background applying accessibility and inclusive design principles Experience working as part of an embedded, cross-functional product team Experience contributing to or leading discovery and early-stage design activities Ability to simplify complex information and work confidently with ambiguity Strong collaboration skills, with experience engaging stakeholders and subject matter experts Ideally, experience in regulated or governed sectors such as healthcare, financial services or similar environments This is a great opportunity for a Content Designer to work on complex, user-centred digital challenges. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
(Maternity Cover) Location Docklands Campus Salary £47,403 to £52,640 per annum inclusive of London Weighting Pro rata Post Type Full Time Post Type Fixed Term Contract Length 6 months Closing Date Thursday 29 October 2026 Reference 2061-26-S At the University of East London, great internal communication is about more than sharing information. It is about helping our people understand what matters, feel connected to our direction and play an active part in our success. Our award-winning External Relations Directorate brings together Communications and PR, Brand and Marketing, Digital, Student Recruitment, Admissions, Outreach and Corporate Engagement. We work in an agile, digital-first environment where creativity, collaboration and continuous improvement are encouraged. We are looking for an experienced Internal Communications Manager to help us deliver clear, creative and engaging communications for colleagues across UEL. About the Role You will plan, deliver and evaluate internal communications campaigns that engage staff and support key University priorities. From developing university-wide campaigns and creating communications for senior leaders, to improving digital channels and measuring impact, this is a varied role requiring excellent judgement, creativity and the confidence to work with stakeholders at all levels. Key Responsibilities Plan and deliver engaging internal communications campaigns from brief through to evaluation Produce clear, compelling content across a range of channels, including communications for senior leaders Advise and influence stakeholders on the most effective communications approach Manage and improve digital channels including Microsoft Teams, SharePoint and email communications Measure communications effectiveness and use insight to improve future activity Support staff engagement and help strengthen joined-up internal and external communications across UEL About You You will be an experienced communications professional who can combine excellent writing with strong campaign management, stakeholder influence and digital capability. To succeed in this role, you must be able to demonstrate: Substantial communications experience, including responsibility for internal communications. Leading end-to-end campaign experience, from planning and delivery through to evaluation Exceptional writing and editing skills, including producing content for senior leaders Experience managing multiple stakeholders and confidently influencing senior colleagues. Strong digital communications capability, including Microsoft 365, Teams, SharePoint and email/newsletter platforms Evidence of measuring communications effectiveness and using insight to improve outcomes. You will also be highly organised, comfortable managing competing deadlines and able to exercise sound judgement when handling sensitive communications. What You'll Need to Thrive You will thrive here if you are proactive, solutions-focused and comfortable with change. No two days are quite the same, so you will need the ability to adapt quickly, stay calm under pressure and take ownership of getting things done. You will enjoy working collaboratively but also be confident using your initiative, challenging constructively and recommending better ways of communicating. Most importantly, you will bring a can-do approach, strong attention to detail and a genuine desire to create communications that people want to read and engage with. Why Join UEL? This is an opportunity to join an ambitious and collaborative communications team at an exciting time for UEL. You will work across a diverse organisation, partner with senior leaders and colleagues throughout the University, and help shape communications that directly influence staff engagement and organisational culture. If you are an experienced communications professional who enjoys variety, thrives in a fast-moving environment and wants to make a visible impact, we would love to hear from you. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion. We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. We are unable to offer visa sponsorship for this position. Applicants must therefore already have the right to work in the UK at the time of application. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
Oct 21, 2026
Full time
(Maternity Cover) Location Docklands Campus Salary £47,403 to £52,640 per annum inclusive of London Weighting Pro rata Post Type Full Time Post Type Fixed Term Contract Length 6 months Closing Date Thursday 29 October 2026 Reference 2061-26-S At the University of East London, great internal communication is about more than sharing information. It is about helping our people understand what matters, feel connected to our direction and play an active part in our success. Our award-winning External Relations Directorate brings together Communications and PR, Brand and Marketing, Digital, Student Recruitment, Admissions, Outreach and Corporate Engagement. We work in an agile, digital-first environment where creativity, collaboration and continuous improvement are encouraged. We are looking for an experienced Internal Communications Manager to help us deliver clear, creative and engaging communications for colleagues across UEL. About the Role You will plan, deliver and evaluate internal communications campaigns that engage staff and support key University priorities. From developing university-wide campaigns and creating communications for senior leaders, to improving digital channels and measuring impact, this is a varied role requiring excellent judgement, creativity and the confidence to work with stakeholders at all levels. Key Responsibilities Plan and deliver engaging internal communications campaigns from brief through to evaluation Produce clear, compelling content across a range of channels, including communications for senior leaders Advise and influence stakeholders on the most effective communications approach Manage and improve digital channels including Microsoft Teams, SharePoint and email communications Measure communications effectiveness and use insight to improve future activity Support staff engagement and help strengthen joined-up internal and external communications across UEL About You You will be an experienced communications professional who can combine excellent writing with strong campaign management, stakeholder influence and digital capability. To succeed in this role, you must be able to demonstrate: Substantial communications experience, including responsibility for internal communications. Leading end-to-end campaign experience, from planning and delivery through to evaluation Exceptional writing and editing skills, including producing content for senior leaders Experience managing multiple stakeholders and confidently influencing senior colleagues. Strong digital communications capability, including Microsoft 365, Teams, SharePoint and email/newsletter platforms Evidence of measuring communications effectiveness and using insight to improve outcomes. You will also be highly organised, comfortable managing competing deadlines and able to exercise sound judgement when handling sensitive communications. What You'll Need to Thrive You will thrive here if you are proactive, solutions-focused and comfortable with change. No two days are quite the same, so you will need the ability to adapt quickly, stay calm under pressure and take ownership of getting things done. You will enjoy working collaboratively but also be confident using your initiative, challenging constructively and recommending better ways of communicating. Most importantly, you will bring a can-do approach, strong attention to detail and a genuine desire to create communications that people want to read and engage with. Why Join UEL? This is an opportunity to join an ambitious and collaborative communications team at an exciting time for UEL. You will work across a diverse organisation, partner with senior leaders and colleagues throughout the University, and help shape communications that directly influence staff engagement and organisational culture. If you are an experienced communications professional who enjoys variety, thrives in a fast-moving environment and wants to make a visible impact, we would love to hear from you. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion. We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. We are unable to offer visa sponsorship for this position. Applicants must therefore already have the right to work in the UK at the time of application. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
Royal College of Surgeons Edinburgh
Edinburgh, Midlothian
About The Royal College of Surgeons of Edinburgh The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 33,000 and growing, with members spanning over 100 countries around the world. From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520-year history, there has never been a better time to join the College than now. Working with us At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee. To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons' Hall Museums. About the Role We are seeking an organised and proactive Philanthropy and Development Assistant to support the College's fundraising, donor engagement and development activities. Working closely with the Philanthropy Manager, Head of Development and wider Philanthropy team, you will provide administrative and operational support across a range of activities, including donor stewardship, fundraising campaigns, CRM management, funding programmes and the College's Global CARE initiative, which helps address healthcare inequalities worldwide through improved access to safe surgery and patient care. This is a varied role supporting a wide range of development activities across the College. It provides an opportunity to develop experience in fundraising, donor engagement, stewardship, communications and administration within a busy and collaborative team. The role is based in Edinburgh with flexibility for hybrid working. Occasional travel and out-of-hours working may be required to support events and College activities. Experience/Qualifications/Key Skills You will be a highly organised and detail-oriented individual with excellent communication and interpersonal skills. Educated to A-Level, HNC or equivalent level, you will have experience in an administrative or support role and be confident managing multiple priorities while maintaining a high level of accuracy. You will be proficient in Microsoft Office applications and able to work collaboratively as part of a team. An interest in philanthropy, fundraising or the charitable sector would be advantageous, although prior experience is not essential. This role may particularly appeal to individuals looking to develop a career in fundraising, philanthropy or stakeholder engagement, as well as those seeking to apply their administrative skills within a purpose-driven organisation. Main duties and responsibilities: Provide comprehensive administrative support to the Development team, ensuring efficient delivery of fundraising, donor stewardship, and funding programme activities and events. Draft and coordinate donor communications, including thank you letters and other stewardship correspondence. Maintain and update the CRM system (Beacon), including creating donor and prospect records, inputting financial and donation data, onboarding historic information, and ensuring data accuracy and compliance. Support financial administration processes, including invoice creation and assisting with donation tracking and reporting. Coordinate team operations, including meeting scheduling and agenda preparation, and recording accurate minutes. Support fundraising campaigns through copywriting and preparation of appeal and website content. Undertake desktop research to identify potential funders aligned with College priorities. Liaise with the Communications team to coordinate donor and sponsorship communications and website content. Collate departmental marketing and communications content, working with internal stakeholders and progressively taking ownership of coordination processes. Support governance processes through preparation of committee papers, minute and action tracking, and timely submission of documentation for approval. Coordinate post-award processes, including issuing awardee and unsuccessful applicant communications, collating awardee reports, and supporting committee review requirements. Support recognition and stewardship activities, including coordinating medal engraving, certificate production, and maintaining accurate records of awards and recipients. Manage development team email inboxes, triaging and prioritising incoming queries and ensuring timely responses or appropriate escalation. Provide general administrative support and undertake additional duties as required by the Head of Development.
Oct 21, 2026
Full time
About The Royal College of Surgeons of Edinburgh The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 33,000 and growing, with members spanning over 100 countries around the world. From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520-year history, there has never been a better time to join the College than now. Working with us At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee. To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons' Hall Museums. About the Role We are seeking an organised and proactive Philanthropy and Development Assistant to support the College's fundraising, donor engagement and development activities. Working closely with the Philanthropy Manager, Head of Development and wider Philanthropy team, you will provide administrative and operational support across a range of activities, including donor stewardship, fundraising campaigns, CRM management, funding programmes and the College's Global CARE initiative, which helps address healthcare inequalities worldwide through improved access to safe surgery and patient care. This is a varied role supporting a wide range of development activities across the College. It provides an opportunity to develop experience in fundraising, donor engagement, stewardship, communications and administration within a busy and collaborative team. The role is based in Edinburgh with flexibility for hybrid working. Occasional travel and out-of-hours working may be required to support events and College activities. Experience/Qualifications/Key Skills You will be a highly organised and detail-oriented individual with excellent communication and interpersonal skills. Educated to A-Level, HNC or equivalent level, you will have experience in an administrative or support role and be confident managing multiple priorities while maintaining a high level of accuracy. You will be proficient in Microsoft Office applications and able to work collaboratively as part of a team. An interest in philanthropy, fundraising or the charitable sector would be advantageous, although prior experience is not essential. This role may particularly appeal to individuals looking to develop a career in fundraising, philanthropy or stakeholder engagement, as well as those seeking to apply their administrative skills within a purpose-driven organisation. Main duties and responsibilities: Provide comprehensive administrative support to the Development team, ensuring efficient delivery of fundraising, donor stewardship, and funding programme activities and events. Draft and coordinate donor communications, including thank you letters and other stewardship correspondence. Maintain and update the CRM system (Beacon), including creating donor and prospect records, inputting financial and donation data, onboarding historic information, and ensuring data accuracy and compliance. Support financial administration processes, including invoice creation and assisting with donation tracking and reporting. Coordinate team operations, including meeting scheduling and agenda preparation, and recording accurate minutes. Support fundraising campaigns through copywriting and preparation of appeal and website content. Undertake desktop research to identify potential funders aligned with College priorities. Liaise with the Communications team to coordinate donor and sponsorship communications and website content. Collate departmental marketing and communications content, working with internal stakeholders and progressively taking ownership of coordination processes. Support governance processes through preparation of committee papers, minute and action tracking, and timely submission of documentation for approval. Coordinate post-award processes, including issuing awardee and unsuccessful applicant communications, collating awardee reports, and supporting committee review requirements. Support recognition and stewardship activities, including coordinating medal engraving, certificate production, and maintaining accurate records of awards and recipients. Manage development team email inboxes, triaging and prioritising incoming queries and ensuring timely responses or appropriate escalation. Provide general administrative support and undertake additional duties as required by the Head of Development.
We're looking for an organised, people-focused Grants Manager to help us deliver our grant partnerships over the next six months. Currently, this will include the Greenwich Peninsula Social Clubs Fund and pending final funding confirmation, the Woolwich Community Connections Fund. These funds are already designed, so this role is about excellent delivery: reaching people in Greenwich's neighbourhoods, making the process easy for applicants and panellists, keeping everything on track and capturing the difference our grants make. The Grants Manager will also provide some additional light touch support to Greenwich grantees and applicants, signposting them towards further funding opportunities and connecting them to other local organisations. What you'll do • Carry out community outreach in Royal Borough of Greenwich neighbourhoods to find and support people to apply for grants and to join our resident panels • Set up and update application forms and guidance for each funding round, using our existing templates • Be the first point of contact for applicants, supporting groups and residents who may be applying for funding for the first time • Carry out eligibility and due diligence checks on applications, including checks on host organisations, reviews of project budgets, and basic checks of financial security and any safeguarding requirements • Recruit and support local residents to take part in grant panels, including organising meetings and preparing papers • Issue grant agreements and payments, and keep accurate records of every grant in Airtable • Stay in touch with funded groups and individuals throughout their grant, and collect information about their progress and impact • Turn this information into short updates, case studies and content for our communications • Provide Funder Plus support to grantees and to other small grassroots organisations in the borough - this can include signposting to further funding opportunities, introducing groups to other charities or businesses already in the Greenwich Giving network, or facilitating one of our corporate contacts to come in and deliver a training • Communicate regularly with the Greenwich Giving Board, providing updates on projects and operational activities • Follow Funders Together's policies, including safeguarding, data protection and information governance What we're looking for Essential • Experience of delivering a grants programme or Experience delivering a programme with similar levels of stakeholder engagement, administration and management - such as a volunteers programme • Happy to work independently, and be proactive in planning and managing your own task list and the two grants programmes • Experience of community outreach or engagement, and confidence building relationships with local residents and groups • Strong organisational skills and the ability to manage several grantees and deadlines at once • Accurate record keeping and attention to detail, and confidence using spreadsheets, online forms and databases (we currently use Airtable and Excel) • Confidence with reviewing basic charity finance documents, such as project budgets and annual accounts • Clear, friendly communication with a wide range of people, including small grassroots groups • The ability to write short, clear updates and stories about impact • A commitment to equity and to community-led funding Desirable • Experience of participatory grant-making or supporting resident panels • Knowledge of the Royal Borough of Greenwich and its voluntary and community sector
Oct 21, 2026
Full time
We're looking for an organised, people-focused Grants Manager to help us deliver our grant partnerships over the next six months. Currently, this will include the Greenwich Peninsula Social Clubs Fund and pending final funding confirmation, the Woolwich Community Connections Fund. These funds are already designed, so this role is about excellent delivery: reaching people in Greenwich's neighbourhoods, making the process easy for applicants and panellists, keeping everything on track and capturing the difference our grants make. The Grants Manager will also provide some additional light touch support to Greenwich grantees and applicants, signposting them towards further funding opportunities and connecting them to other local organisations. What you'll do • Carry out community outreach in Royal Borough of Greenwich neighbourhoods to find and support people to apply for grants and to join our resident panels • Set up and update application forms and guidance for each funding round, using our existing templates • Be the first point of contact for applicants, supporting groups and residents who may be applying for funding for the first time • Carry out eligibility and due diligence checks on applications, including checks on host organisations, reviews of project budgets, and basic checks of financial security and any safeguarding requirements • Recruit and support local residents to take part in grant panels, including organising meetings and preparing papers • Issue grant agreements and payments, and keep accurate records of every grant in Airtable • Stay in touch with funded groups and individuals throughout their grant, and collect information about their progress and impact • Turn this information into short updates, case studies and content for our communications • Provide Funder Plus support to grantees and to other small grassroots organisations in the borough - this can include signposting to further funding opportunities, introducing groups to other charities or businesses already in the Greenwich Giving network, or facilitating one of our corporate contacts to come in and deliver a training • Communicate regularly with the Greenwich Giving Board, providing updates on projects and operational activities • Follow Funders Together's policies, including safeguarding, data protection and information governance What we're looking for Essential • Experience of delivering a grants programme or Experience delivering a programme with similar levels of stakeholder engagement, administration and management - such as a volunteers programme • Happy to work independently, and be proactive in planning and managing your own task list and the two grants programmes • Experience of community outreach or engagement, and confidence building relationships with local residents and groups • Strong organisational skills and the ability to manage several grantees and deadlines at once • Accurate record keeping and attention to detail, and confidence using spreadsheets, online forms and databases (we currently use Airtable and Excel) • Confidence with reviewing basic charity finance documents, such as project budgets and annual accounts • Clear, friendly communication with a wide range of people, including small grassroots groups • The ability to write short, clear updates and stories about impact • A commitment to equity and to community-led funding Desirable • Experience of participatory grant-making or supporting resident panels • Knowledge of the Royal Borough of Greenwich and its voluntary and community sector
Are you a social media, creator and creative expert that wants to change the world? Have you spent your career building your digital and creative skills and you now want to use them to tackle the biggest issues of our time? Do you want to create digital strategies, content, copy and campaigns that drive impact in the real world? If you want to work with leading non-profit and good cause clients, helping them launch campaigns on issues like the climate crisis, renters rights, tech freedom, combating misinformation and hate speech - join our growing team of world-class communications talent at 89up. Who are you? In this role, you will work on some of the world's most pressing issues - you will create and launch best in class social campaigns that mobilise audiences across the world to make change. We are looking for a social and creative expert, who has varied digital campaigning expertise: you will lead and implement social and influencer campaigns, think strategically about how to mobilise and persuade, work with our content teams to create both big ideas and specific pieces of content , analyse audience and insights data to understand what works, draft copy. You will build and lead relationships with a broad range of clients, advising and consulting on how they can launch genuinely innovative digital campaigns - delivering fantastic results and measurable impact. Ideally, you will be someone with 5+ years experience activating digital campaigns in a communications agency or inhouse. You will need to have both a strategic and hands-on approach, and you will have in-depth knowledge of quality content and social media channels, in particular Meta, TikTok, LinkedIn, X as well as ideally some understanding of how search, web, programmatic and analytic can fit into a wider campaign. Key responsibilities Creative and Social Expertise Creative Vision with a maker's mindset: Ability to conceptualise big-picture creative campaigns and get hands-on - writing punchy copy, drafting scripts, creating thumb-stopping hooks, and developing social content for non-profits, NGOs, and ethical brands. Social-First: Finger on the pulse of popular culture, platform updates, algorithm shifts, and emerging digital trends across Meta, TikTok, LinkedIn, YouTube, X, and emerging platforms. Creator & influencer: Hands-on experience identifying, outreach-managing, briefing, and building relationships with creators, ambassadors, and influencers to amplify impact authentically. Translating complexity: Brilliant at taking dense policy, advocacy, or cause-related topics and turning them into accessible, emotionally resonant, and action-oriented comms (petitions, donor journeys, campaign toolkits, and case studies). Hands-On content ideation, briefing and creation: Strong eye for visual storytelling and format innovation, with the ability to co-create creative assets, write email/social copy, and brief design and video production teams effectively. Agile creative optimisation: Ability to run creative testing, analyse content performance in real time, and swiftly adapt copy, hooks, or visual direction based on audience response. Account and Project Strategy and Delivery Strategic Client Leadership: Experienced trusted advisor offering confident strategic counsel, crisis management support, and long-term digital direction aligned with clients' social impact goals. Commercial & Operational Rigor: Able to manage growth, scoping SOWs, resourcing, budget allocation, profitability, and project delivery - ensuring high quality on time and within budget. An Entrepreneurial mindset: Able to think about organic client growth, pitch presentation leadership, and crafting winning proposal strategies for prospective cause-based clients. Team Empowerment & Line Management: You will be a line manager capable of inspiring Account Managers and Executives - leading by example, setting clear standards, and actively mentoring junior talent in both strategy and hands-on delivery. Data & Impact Storytelling: Expertise in turning raw analytics, social listening, and KPI tracking into clear, compelling impact stories, translating digital metrics into tangible real-world outcomes for clients. Agility Under Pressure: Calm, solutions-focused approach when navigating sensitive cause-related topics, fast-moving news agendas, multi-stakeholder sign-offs, or sudden campaign pivots. WHAT WE ARE OFFERING A competitive base salary with excellent performance-linked bonuses Gold-plated sickness benefits and life insurance Company-wide bonuses, 2 yearly Enhanced maternity/paternity pay Private GP, private counseling, eyecare vouchers, well-being service 24 days holiday (with the office closing over Christmas, days taken for this max 4) Day off for your birthday Cycle-to-work scheme Company pension contributions Plenty of scope to develop your career in a fast-growth business An opportunity to be seen, heard and counted in your contributions, and not get lost in the noise and tangle of a large corporate business 89up is an equal opportunity employer and positively encourages applications from suitably experienced and eligible candidates regardless of sex, race, disability, age, qualifications, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Oct 21, 2026
Full time
Are you a social media, creator and creative expert that wants to change the world? Have you spent your career building your digital and creative skills and you now want to use them to tackle the biggest issues of our time? Do you want to create digital strategies, content, copy and campaigns that drive impact in the real world? If you want to work with leading non-profit and good cause clients, helping them launch campaigns on issues like the climate crisis, renters rights, tech freedom, combating misinformation and hate speech - join our growing team of world-class communications talent at 89up. Who are you? In this role, you will work on some of the world's most pressing issues - you will create and launch best in class social campaigns that mobilise audiences across the world to make change. We are looking for a social and creative expert, who has varied digital campaigning expertise: you will lead and implement social and influencer campaigns, think strategically about how to mobilise and persuade, work with our content teams to create both big ideas and specific pieces of content , analyse audience and insights data to understand what works, draft copy. You will build and lead relationships with a broad range of clients, advising and consulting on how they can launch genuinely innovative digital campaigns - delivering fantastic results and measurable impact. Ideally, you will be someone with 5+ years experience activating digital campaigns in a communications agency or inhouse. You will need to have both a strategic and hands-on approach, and you will have in-depth knowledge of quality content and social media channels, in particular Meta, TikTok, LinkedIn, X as well as ideally some understanding of how search, web, programmatic and analytic can fit into a wider campaign. Key responsibilities Creative and Social Expertise Creative Vision with a maker's mindset: Ability to conceptualise big-picture creative campaigns and get hands-on - writing punchy copy, drafting scripts, creating thumb-stopping hooks, and developing social content for non-profits, NGOs, and ethical brands. Social-First: Finger on the pulse of popular culture, platform updates, algorithm shifts, and emerging digital trends across Meta, TikTok, LinkedIn, YouTube, X, and emerging platforms. Creator & influencer: Hands-on experience identifying, outreach-managing, briefing, and building relationships with creators, ambassadors, and influencers to amplify impact authentically. Translating complexity: Brilliant at taking dense policy, advocacy, or cause-related topics and turning them into accessible, emotionally resonant, and action-oriented comms (petitions, donor journeys, campaign toolkits, and case studies). Hands-On content ideation, briefing and creation: Strong eye for visual storytelling and format innovation, with the ability to co-create creative assets, write email/social copy, and brief design and video production teams effectively. Agile creative optimisation: Ability to run creative testing, analyse content performance in real time, and swiftly adapt copy, hooks, or visual direction based on audience response. Account and Project Strategy and Delivery Strategic Client Leadership: Experienced trusted advisor offering confident strategic counsel, crisis management support, and long-term digital direction aligned with clients' social impact goals. Commercial & Operational Rigor: Able to manage growth, scoping SOWs, resourcing, budget allocation, profitability, and project delivery - ensuring high quality on time and within budget. An Entrepreneurial mindset: Able to think about organic client growth, pitch presentation leadership, and crafting winning proposal strategies for prospective cause-based clients. Team Empowerment & Line Management: You will be a line manager capable of inspiring Account Managers and Executives - leading by example, setting clear standards, and actively mentoring junior talent in both strategy and hands-on delivery. Data & Impact Storytelling: Expertise in turning raw analytics, social listening, and KPI tracking into clear, compelling impact stories, translating digital metrics into tangible real-world outcomes for clients. Agility Under Pressure: Calm, solutions-focused approach when navigating sensitive cause-related topics, fast-moving news agendas, multi-stakeholder sign-offs, or sudden campaign pivots. WHAT WE ARE OFFERING A competitive base salary with excellent performance-linked bonuses Gold-plated sickness benefits and life insurance Company-wide bonuses, 2 yearly Enhanced maternity/paternity pay Private GP, private counseling, eyecare vouchers, well-being service 24 days holiday (with the office closing over Christmas, days taken for this max 4) Day off for your birthday Cycle-to-work scheme Company pension contributions Plenty of scope to develop your career in a fast-growth business An opportunity to be seen, heard and counted in your contributions, and not get lost in the noise and tangle of a large corporate business 89up is an equal opportunity employer and positively encourages applications from suitably experienced and eligible candidates regardless of sex, race, disability, age, qualifications, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Charity People is delighted to be supporting Strawberry Hill House and Garden in Twickenham to recruit for a part time Digital Marketing and Communications Manager to join the organisation as they embark on an exciting programme into 2027. About Strawberry Hill House and Garden Strawberry Hill House & Garden is one of the UK's most remarkable heritage attractions - created by Horace Walpole in the 18th century and celebrated internationally as Britain's finest example of Georgian Gothic Revival architecture. For more than 250 years, the House and its beautiful gardens have welcomed visitors to explore a unique blend of history, art, architecture and culture. Today, as an independent charity, Strawberry Hill House & Garden delivers an inspiring programme of exhibitions, events, learning opportunities and community engagement, while caring for an important collection and a nationally significant historic site just a short distance from central London. Part time Digital Marketing and Communications Manager Contract: Permanent, part time position working 0.6FTE, with flexibility for the postholder to work their hours across three or more set days. Salary: £34,000 per annum FTE, £20,400 for three days per week Location: Hybrid role between home and Strawberry Hill House in Twickenham, with ideally at least two days per week on site Closing date for applications: 9am on Monday 2nd November Interviews: Interviews will be held week commencing 9th November, date TBC As Digital Marketing and Communications Manager, you will develop creative, digitally led campaigns that grow and diversify Strawberry Hill's audiences, increase visitation and participation, and support income generation. You will promote the House and Garden's cultural programme and visitor experiences, create compelling content across a range of channels, and strengthen Strawberry Hill's profile and engagement with audiences. Core responsibilities within your role will be to: Develop annual marketing and communications plan and campaign calendar aligned with the strategy, audience priorities and income targets Deliver integrated campaigns for the cultural programme and visitor experiences Use audience research, segmentation, visitor insight and booking data to build and diversify audiences and shape campaigns Plan, deliver and optimise paid digital campaigns across Meta and other appropriate platforms, with clear objectives, audiences, budgets and conversion measures Manage promotional activity across Strawberry Hill's digital channels Create, adapt and coordinate promotional social-media content across platforms Develop and deliver email campaigns and newsletters, maintaining effective audience segmentation, consent and data-management practices Apply appropriate SEO, search, listings and referral techniques to improve visibility and conversion Coordinate external communications, including press releases, media information and liaison with media-relations support where relevant Maintain press, listings, tourism and community contacts Support communications for Members, patrons, donors, fundraising and funder acknowledgements Maintain accurate website, visitor, event and ticketing information, including event pages, campaign landing pages and booking links Manage website administration and content creation including exhibitions, events, and ticketing via the museum's ticketing platform Key experience and skills we're looking for is as follows: Demonstrable experience of planning and delivering effective marketing and communications campaigns Strong practical knowledge of digital marketing, including paid social advertising, audience targeting, email marketing, SEO and campaign optimisation Excellent copywriting, proofreading and verbal communication skills, with the ability to produce clear promotional messages and calls to action Experience of maintaining website content and online booking or ticketing information Confidence using audience research and campaign data to support audience development and make practical recommendations Ability to prioritise a varied workload, coordinate input from colleagues, meet fixed deadlines and work collaboratively in a small organisation. Familiarity with Canva or Adobe Creative Cloud Desirable experience: Hands-on experience of Meta Ads Manager, Google Analytics, and content-management systems Experience in photography or videography Experience managing marketing budgets, external designers, printers or media suppliers Understanding of SEO, digital user journeys and conversion optimisation If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with. We want to encourage applicants with a diverse range of backgrounds to apply. In particular, those with lived experience of racial inequity, disability, or poverty. Third-party job sites We've noticed that there's been an increase in our job ads being published on sites that we have no affiliation with. Please make sure you only apply via one of our legitimate and verified vacancies. A list of affiliated sites can be found on the Charity People website where you'll also find some useful dos and don'ts when applying for jobs. If you have any concerns or would like to verify a vacancy, please contact Charity People directly.
Oct 21, 2026
Full time
Charity People is delighted to be supporting Strawberry Hill House and Garden in Twickenham to recruit for a part time Digital Marketing and Communications Manager to join the organisation as they embark on an exciting programme into 2027. About Strawberry Hill House and Garden Strawberry Hill House & Garden is one of the UK's most remarkable heritage attractions - created by Horace Walpole in the 18th century and celebrated internationally as Britain's finest example of Georgian Gothic Revival architecture. For more than 250 years, the House and its beautiful gardens have welcomed visitors to explore a unique blend of history, art, architecture and culture. Today, as an independent charity, Strawberry Hill House & Garden delivers an inspiring programme of exhibitions, events, learning opportunities and community engagement, while caring for an important collection and a nationally significant historic site just a short distance from central London. Part time Digital Marketing and Communications Manager Contract: Permanent, part time position working 0.6FTE, with flexibility for the postholder to work their hours across three or more set days. Salary: £34,000 per annum FTE, £20,400 for three days per week Location: Hybrid role between home and Strawberry Hill House in Twickenham, with ideally at least two days per week on site Closing date for applications: 9am on Monday 2nd November Interviews: Interviews will be held week commencing 9th November, date TBC As Digital Marketing and Communications Manager, you will develop creative, digitally led campaigns that grow and diversify Strawberry Hill's audiences, increase visitation and participation, and support income generation. You will promote the House and Garden's cultural programme and visitor experiences, create compelling content across a range of channels, and strengthen Strawberry Hill's profile and engagement with audiences. Core responsibilities within your role will be to: Develop annual marketing and communications plan and campaign calendar aligned with the strategy, audience priorities and income targets Deliver integrated campaigns for the cultural programme and visitor experiences Use audience research, segmentation, visitor insight and booking data to build and diversify audiences and shape campaigns Plan, deliver and optimise paid digital campaigns across Meta and other appropriate platforms, with clear objectives, audiences, budgets and conversion measures Manage promotional activity across Strawberry Hill's digital channels Create, adapt and coordinate promotional social-media content across platforms Develop and deliver email campaigns and newsletters, maintaining effective audience segmentation, consent and data-management practices Apply appropriate SEO, search, listings and referral techniques to improve visibility and conversion Coordinate external communications, including press releases, media information and liaison with media-relations support where relevant Maintain press, listings, tourism and community contacts Support communications for Members, patrons, donors, fundraising and funder acknowledgements Maintain accurate website, visitor, event and ticketing information, including event pages, campaign landing pages and booking links Manage website administration and content creation including exhibitions, events, and ticketing via the museum's ticketing platform Key experience and skills we're looking for is as follows: Demonstrable experience of planning and delivering effective marketing and communications campaigns Strong practical knowledge of digital marketing, including paid social advertising, audience targeting, email marketing, SEO and campaign optimisation Excellent copywriting, proofreading and verbal communication skills, with the ability to produce clear promotional messages and calls to action Experience of maintaining website content and online booking or ticketing information Confidence using audience research and campaign data to support audience development and make practical recommendations Ability to prioritise a varied workload, coordinate input from colleagues, meet fixed deadlines and work collaboratively in a small organisation. Familiarity with Canva or Adobe Creative Cloud Desirable experience: Hands-on experience of Meta Ads Manager, Google Analytics, and content-management systems Experience in photography or videography Experience managing marketing budgets, external designers, printers or media suppliers Understanding of SEO, digital user journeys and conversion optimisation If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with. We want to encourage applicants with a diverse range of backgrounds to apply. In particular, those with lived experience of racial inequity, disability, or poverty. Third-party job sites We've noticed that there's been an increase in our job ads being published on sites that we have no affiliation with. Please make sure you only apply via one of our legitimate and verified vacancies. A list of affiliated sites can be found on the Charity People website where you'll also find some useful dos and don'ts when applying for jobs. If you have any concerns or would like to verify a vacancy, please contact Charity People directly.
Adobe Project Manager (AEM/AEP) £700-£800 per day Outside IR35 / Expenses covered Remote (Occasional travel to London Initial 6-Month Contract (with likely extension) The Opportunity Our client, a global CRM corporation highly valued by its millions of customers is hiring an experienced Adobe Project Manager to lead the delivery of enterprise digital marketing transformation programmes working directly with customers and systems integration partners. We are seeking an experience Project/Programme Manager with strong capabilites in AEM, AEP, Campaign and Commerce Projects on an enterprise level. You'll manage the end-to-end delivery of Adobe Experience Cloud projects, working with business stakeholders, technical teams and implementation partners to deliver high-quality digital experiences. Key Responsibilities Lead the delivery of Adobe Experience Cloud implementation projects. Manage project scope, planning, budgets, risks and stakeholder communications. Work closely with Product, Marketing and Engineering teams. Coordinate internal teams and third-party suppliers. Ensure successful delivery using Agile methodologies. Essential Experience Proven Project Management experience engaging with teams globally. Strong background delivering Digital Marketing, Marketing Automation, Campaign Management or Content Management solutions. Experience implementing Adobe Experience Manager (AEM) and Adobe Experience Platform (AEP) is a MUST HAVE. Exposure to other Adobe solutions such as Adobe Campaign or Adobe Commerce is a MUST HAVE. Strong stakeholder management, governance and delivery experience. Agile delivery experience (Scrum/Kanban). Rate: £700-£800 per day Outside IR35 Remote working with occasional travel to London (expenses covered). High-profile enterprise Adobe transformation programme Immediate interview availability Two stage interview process.
Oct 20, 2026
Full time
Adobe Project Manager (AEM/AEP) £700-£800 per day Outside IR35 / Expenses covered Remote (Occasional travel to London Initial 6-Month Contract (with likely extension) The Opportunity Our client, a global CRM corporation highly valued by its millions of customers is hiring an experienced Adobe Project Manager to lead the delivery of enterprise digital marketing transformation programmes working directly with customers and systems integration partners. We are seeking an experience Project/Programme Manager with strong capabilites in AEM, AEP, Campaign and Commerce Projects on an enterprise level. You'll manage the end-to-end delivery of Adobe Experience Cloud projects, working with business stakeholders, technical teams and implementation partners to deliver high-quality digital experiences. Key Responsibilities Lead the delivery of Adobe Experience Cloud implementation projects. Manage project scope, planning, budgets, risks and stakeholder communications. Work closely with Product, Marketing and Engineering teams. Coordinate internal teams and third-party suppliers. Ensure successful delivery using Agile methodologies. Essential Experience Proven Project Management experience engaging with teams globally. Strong background delivering Digital Marketing, Marketing Automation, Campaign Management or Content Management solutions. Experience implementing Adobe Experience Manager (AEM) and Adobe Experience Platform (AEP) is a MUST HAVE. Exposure to other Adobe solutions such as Adobe Campaign or Adobe Commerce is a MUST HAVE. Strong stakeholder management, governance and delivery experience. Agile delivery experience (Scrum/Kanban). Rate: £700-£800 per day Outside IR35 Remote working with occasional travel to London (expenses covered). High-profile enterprise Adobe transformation programme Immediate interview availability Two stage interview process.
Harnham - Data & Analytics Recruitment
Sheffield, Yorkshire
Senior Commercial Analyst £50,000-£60,000 Sheffield - Hybrid (1 day per week onsite) Travel expenses covered where applicable I'm hiring a Senior Commercial Analyst for a fast-growing subscription business in the education sector, helping shape how the organisation uses customer, product, and commercial data to drive acquisition, engagement, retention, and growth. This is a great opportunity for someone who enjoys combining customer analytics, product analytics, BI, and commercial insight in a highly visible role with direct exposure to senior stakeholders, including the CMO. The company A rapidly growing SaaS-style subscription business providing professional development, training, webinars, and educational content to schools, trusts, universities, and international organisations. The platform has a large and highly engaged user base, with strong retention rates and significant growth ambitions. As the business expands, they're looking to better understand customer behaviour, product engagement, and the drivers of acquisition and retention. The role You'll sit within a small, collaborative Data & Insights team and act as the analytical link between Product, Marketing, Customer Success, and Commercial teams. This role is all about understanding: How customers discover and engage with products What drives conversion and retention Which content and services create the most value How customer behaviour changes throughout the lifecycle Where opportunities exist to improve acquisition, engagement, and revenue The role combines stakeholder management, analytics, data modelling, dashboarding, and commercial insight. What you'll be doing Customer & Product Analytics Analyse customer journeys from awareness through to conversion and retention Understand product usage, content engagement, and customer behaviour Explore customer growth, churn, and lifecycle performance Identify opportunities to improve user engagement and conversion Commercial Insight Work directly with senior stakeholders to answer key business questions Translate business requirements into analytical approaches and recommendations Support acquisition, retention, loyalty, and customer value initiatives Present findings in a clear and commercially meaningful way Reporting & Data Modelling Build and enhance Power BI dashboards and reporting solutions Design and maintain semantic models Work with dbt and SQL to improve analytical capability Help evolve the organisation's analytics and self-service reporting environment Cross-Functional Collaboration Partner with Marketing, Product, Customer Success, and Commercial teams Work closely with Data Engineering colleagues to deliver scalable solutions Support strategic projects across customer acquisition, engagement, and retention What they're looking for Essential 3+ years' experience in a Data Analyst, BI Analyst, Commercial Analyst, Customer Analyst, or Product Analyst role Strong Power BI experience Strong SQL skills Experience building semantic models Experience working with dbt Experience within a SaaS, subscription, membership, or recurring-revenue environment Strong stakeholder management and communication skills Ability to translate analysis into actionable business recommendations Highly desirable Customer analytics experience Product analytics experience Marketing or CRM analytics exposure Customer retention and lifecycle analysis Experience with AI capabilities within Snowflake B2B subscription business experience Nice to have Education or EdTech experience Government or public-sector datasets Exposure to predictive analytics or data science Why join? Fast-growing business with a highly engaged customer base Direct exposure to senior decision-makers Opportunity to influence product, customer, and commercial strategy Broad role spanning customer, product, marketing, and commercial analytics Small team environment with genuine ownership and visibility Strong opportunity to shape how data is used across the organisation Package £50,000-£60,000 Hybrid working (1 day per week in Sheffield) Travel expenses covered where applicable Strong progression opportunities Broad exposure to customer, product, and commercial analytics Interview Process Stage 1: Initial interview with the hiring manager Stage 2: Analytics / presentation exercise Stage 3: Team competency interview Stage 4: Final sign-off with senior leadership This role would be ideal for someone currently working as a: Senior Commercial Analyst Customer Insight Analyst Customer Analyst Product Analyst Senior BI Analyst Customer Analytics Analyst who wants a broader role with more stakeholder engagement, commercial influence, and ownership.
Oct 20, 2026
Full time
Senior Commercial Analyst £50,000-£60,000 Sheffield - Hybrid (1 day per week onsite) Travel expenses covered where applicable I'm hiring a Senior Commercial Analyst for a fast-growing subscription business in the education sector, helping shape how the organisation uses customer, product, and commercial data to drive acquisition, engagement, retention, and growth. This is a great opportunity for someone who enjoys combining customer analytics, product analytics, BI, and commercial insight in a highly visible role with direct exposure to senior stakeholders, including the CMO. The company A rapidly growing SaaS-style subscription business providing professional development, training, webinars, and educational content to schools, trusts, universities, and international organisations. The platform has a large and highly engaged user base, with strong retention rates and significant growth ambitions. As the business expands, they're looking to better understand customer behaviour, product engagement, and the drivers of acquisition and retention. The role You'll sit within a small, collaborative Data & Insights team and act as the analytical link between Product, Marketing, Customer Success, and Commercial teams. This role is all about understanding: How customers discover and engage with products What drives conversion and retention Which content and services create the most value How customer behaviour changes throughout the lifecycle Where opportunities exist to improve acquisition, engagement, and revenue The role combines stakeholder management, analytics, data modelling, dashboarding, and commercial insight. What you'll be doing Customer & Product Analytics Analyse customer journeys from awareness through to conversion and retention Understand product usage, content engagement, and customer behaviour Explore customer growth, churn, and lifecycle performance Identify opportunities to improve user engagement and conversion Commercial Insight Work directly with senior stakeholders to answer key business questions Translate business requirements into analytical approaches and recommendations Support acquisition, retention, loyalty, and customer value initiatives Present findings in a clear and commercially meaningful way Reporting & Data Modelling Build and enhance Power BI dashboards and reporting solutions Design and maintain semantic models Work with dbt and SQL to improve analytical capability Help evolve the organisation's analytics and self-service reporting environment Cross-Functional Collaboration Partner with Marketing, Product, Customer Success, and Commercial teams Work closely with Data Engineering colleagues to deliver scalable solutions Support strategic projects across customer acquisition, engagement, and retention What they're looking for Essential 3+ years' experience in a Data Analyst, BI Analyst, Commercial Analyst, Customer Analyst, or Product Analyst role Strong Power BI experience Strong SQL skills Experience building semantic models Experience working with dbt Experience within a SaaS, subscription, membership, or recurring-revenue environment Strong stakeholder management and communication skills Ability to translate analysis into actionable business recommendations Highly desirable Customer analytics experience Product analytics experience Marketing or CRM analytics exposure Customer retention and lifecycle analysis Experience with AI capabilities within Snowflake B2B subscription business experience Nice to have Education or EdTech experience Government or public-sector datasets Exposure to predictive analytics or data science Why join? Fast-growing business with a highly engaged customer base Direct exposure to senior decision-makers Opportunity to influence product, customer, and commercial strategy Broad role spanning customer, product, marketing, and commercial analytics Small team environment with genuine ownership and visibility Strong opportunity to shape how data is used across the organisation Package £50,000-£60,000 Hybrid working (1 day per week in Sheffield) Travel expenses covered where applicable Strong progression opportunities Broad exposure to customer, product, and commercial analytics Interview Process Stage 1: Initial interview with the hiring manager Stage 2: Analytics / presentation exercise Stage 3: Team competency interview Stage 4: Final sign-off with senior leadership This role would be ideal for someone currently working as a: Senior Commercial Analyst Customer Insight Analyst Customer Analyst Product Analyst Senior BI Analyst Customer Analytics Analyst who wants a broader role with more stakeholder engagement, commercial influence, and ownership.
Job Title: Oracle EBS Exadata DBA Engagement Type: 6-Month Contract (Potential for extension) Location: London, UK (Hybrid: 1 day per week onsite, flexible) Position Overview We are seeking a seasoned Oracle Apps DBA to manage, optimize, and secure our mission-critical Oracle E-Business Suite (EBS) and underlying database infrastructure. This hands-on, enterprise-level role requires expertise across application, database, operating system, and cloud/infrastructure domains. The ideal candidate will possess robust troubleshooting capabilities and practical experience with cloud migration initiatives (OCI or Microsoft Azure). Core Responsibilities 1. Oracle EBS & Technology Stack Administration Manage and maintain Oracle EBS (R12) across non-production and production environments. Perform application cloning, environment refreshes, and technology stack patching (AD/TXK utilities). Administer application-tier components: WebLogic, Oracle HTTP Server (OHS), Forms, Reports, Concurrent Managers, and Workflow. Oversee context file management, AutoConfig maintenance, and system integration points. 2. Database Administration & High Availability Configure, maintain, and tune high-availability Oracle Databases supporting EBS (including Oracle RAC). Execute database cloning, upgrades, patching, and cross-platform migrations. Conduct performance diagnostics and tuning using AWR, ASH, execution plans, and trace files to resolve locks, resource contention, and wait events. Implement disaster recovery (DR) strategies, RMAN backups, and Oracle Data Guard failovers aligned with RPO/RTO objectives. Administer database security, storage, user permissions, and compliance auditing. 3. Infrastructure, OS & Cloud Engineering Administer Oracle databases and EBS applications on Linux and AIX platforms. Write complex shell scripts (Bash/KornShell) to automate routine operational workflows. Troubleshoot system-level bottlenecks across CPU, memory, filesystem, and storage layers (SAN/NAS). Support cloud migration projects from on-premises infrastructure to OCI or Azure. Ensure secure connectivity, proper network setup (DNS, TCP/IP, firewalls, load balancers), and post-migration performance stabilization. 4. Support, Operations & Compliance Provide tier-3 production support and participate in major incident response and root cause analysis (RCA). Execute operational changes under standard ITIL frameworks (Incident, Problem, and Change Management). Maintain clear operational runbooks, architecture diagrams, and patching logs. Candidate Qualifications & Skills Essential Requirements Experience: 7+ years of hands-on experience in Oracle Database and Oracle Apps DBA roles within enterprise production environments. Oracle EBS: Strong expertise in Oracle EBS R12 architecture, patching (AD/TXK), AutoConfig, and cloning procedures. Oracle Database: Mastery of Oracle Database administration, Real Application Clusters (RAC), RMAN, and performance tuning. Operating Systems: Deep operational knowledge of Linux and AIX environments, alongside advanced shell scripting skills. Support Capabilities: Demonstrated track record in end-to-end troubleshooting across application, database, network, and OS layers. Preferred / Desirable Skills Cloud Platforms: Experience with Oracle Cloud Infrastructure (OCI) or Microsoft Azure, including database migration strategies. Replication & Automation: Familiarity with Oracle GoldenGate, Data Guard, Ansible, or Terraform (IaC). Middleware & Security: Proficiency with WebLogic Server, Oracle HTTP Server, and security hardening standards. Frameworks: ITIL process familiarity and experience with enterprise monitoring platforms. Certifications: Official certifications in Oracle Database, Oracle EBS, Linux/AIX, or OCI/Azure. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Oct 20, 2026
Full time
Job Title: Oracle EBS Exadata DBA Engagement Type: 6-Month Contract (Potential for extension) Location: London, UK (Hybrid: 1 day per week onsite, flexible) Position Overview We are seeking a seasoned Oracle Apps DBA to manage, optimize, and secure our mission-critical Oracle E-Business Suite (EBS) and underlying database infrastructure. This hands-on, enterprise-level role requires expertise across application, database, operating system, and cloud/infrastructure domains. The ideal candidate will possess robust troubleshooting capabilities and practical experience with cloud migration initiatives (OCI or Microsoft Azure). Core Responsibilities 1. Oracle EBS & Technology Stack Administration Manage and maintain Oracle EBS (R12) across non-production and production environments. Perform application cloning, environment refreshes, and technology stack patching (AD/TXK utilities). Administer application-tier components: WebLogic, Oracle HTTP Server (OHS), Forms, Reports, Concurrent Managers, and Workflow. Oversee context file management, AutoConfig maintenance, and system integration points. 2. Database Administration & High Availability Configure, maintain, and tune high-availability Oracle Databases supporting EBS (including Oracle RAC). Execute database cloning, upgrades, patching, and cross-platform migrations. Conduct performance diagnostics and tuning using AWR, ASH, execution plans, and trace files to resolve locks, resource contention, and wait events. Implement disaster recovery (DR) strategies, RMAN backups, and Oracle Data Guard failovers aligned with RPO/RTO objectives. Administer database security, storage, user permissions, and compliance auditing. 3. Infrastructure, OS & Cloud Engineering Administer Oracle databases and EBS applications on Linux and AIX platforms. Write complex shell scripts (Bash/KornShell) to automate routine operational workflows. Troubleshoot system-level bottlenecks across CPU, memory, filesystem, and storage layers (SAN/NAS). Support cloud migration projects from on-premises infrastructure to OCI or Azure. Ensure secure connectivity, proper network setup (DNS, TCP/IP, firewalls, load balancers), and post-migration performance stabilization. 4. Support, Operations & Compliance Provide tier-3 production support and participate in major incident response and root cause analysis (RCA). Execute operational changes under standard ITIL frameworks (Incident, Problem, and Change Management). Maintain clear operational runbooks, architecture diagrams, and patching logs. Candidate Qualifications & Skills Essential Requirements Experience: 7+ years of hands-on experience in Oracle Database and Oracle Apps DBA roles within enterprise production environments. Oracle EBS: Strong expertise in Oracle EBS R12 architecture, patching (AD/TXK), AutoConfig, and cloning procedures. Oracle Database: Mastery of Oracle Database administration, Real Application Clusters (RAC), RMAN, and performance tuning. Operating Systems: Deep operational knowledge of Linux and AIX environments, alongside advanced shell scripting skills. Support Capabilities: Demonstrated track record in end-to-end troubleshooting across application, database, network, and OS layers. Preferred / Desirable Skills Cloud Platforms: Experience with Oracle Cloud Infrastructure (OCI) or Microsoft Azure, including database migration strategies. Replication & Automation: Familiarity with Oracle GoldenGate, Data Guard, Ansible, or Terraform (IaC). Middleware & Security: Proficiency with WebLogic Server, Oracle HTTP Server, and security hardening standards. Frameworks: ITIL process familiarity and experience with enterprise monitoring platforms. Certifications: Official certifications in Oracle Database, Oracle EBS, Linux/AIX, or OCI/Azure. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. Digital & Technology at UAL is on an exciting journey, transitioning from a 'classic' IT approach to a user-centred product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. This role will be instrumental in establishing and embedding UX, design, research, and accessibility standards across the team. The role includes leading UX design services, enhancing existing products, coaching other UX designers within the team and potential future line management. This role will also be responsible for developing data-driven processes, ensuring UX effectiveness and alignment with agile methodologies, enabling the team to deliver value swiftly. The role will also be an active member of our design community in Digital and Technology, providing coaching and mentoring support to other members. In this recruitment round, we are seeking a Senior UX Designer to work within our Digital Services team as we focus on creating and enhancing a seamless and reliable digital experience. You will collaborate closely with the product team through discovery and delivery phases to align all UX and research processes with our agile delivery process and advocate for a culture of continuous improvement. In this role you will help further shape and implement easy-to-use principles, standards, and methodologies for UX design. We welcome applications from experienced UX Designers who want to work for an organisation that is committed to social purpose and is growing to face new opportunities and challenges. Experience Demonstrable knowledge, experience, and passion for user-centred design, with expertise in a range of UX tools and techniques. Extensive experience applying design thinking and UX methodologies across the full product lifecycle. Exceptional storytelling, communication, and presentation skills, with the ability to translate research insights, user feedback, and data into actionable design solutions. Ability to mentor and coach designers and uphold high-quality design standards within teams. Proven ability to work collaboratively with senior stakeholders and multidisciplinary agile teams to deliver iterative, user-centered solutions at pace. Adept at working in agile product-led environments, shaping products and services through your research and design processes and working closely with Product managers, content and engineers. UAL is a world-class University shaping the creative industries worldwide, with staff having access to a range of benefits, training and personal development to recognise and reward the contributions they make, as well as to encourage excellence, creativity and diversity, including: Competitive salary of £52,977 - £63,815 per annum, dependent on experience 34 days annual leave plus public holidays Generous, defined benefit pension scheme Family-friendly policies, including 26 weeks of paid maternity or paternity leave For more information on UAL and Digital & Technology, HAYS Technology has been retained by University of the Arts London to manage the search and recruitment of this role. For all enquiries, please contact Breanna Mahan at Hays Technology.
Oct 20, 2026
Full time
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. Digital & Technology at UAL is on an exciting journey, transitioning from a 'classic' IT approach to a user-centred product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. This role will be instrumental in establishing and embedding UX, design, research, and accessibility standards across the team. The role includes leading UX design services, enhancing existing products, coaching other UX designers within the team and potential future line management. This role will also be responsible for developing data-driven processes, ensuring UX effectiveness and alignment with agile methodologies, enabling the team to deliver value swiftly. The role will also be an active member of our design community in Digital and Technology, providing coaching and mentoring support to other members. In this recruitment round, we are seeking a Senior UX Designer to work within our Digital Services team as we focus on creating and enhancing a seamless and reliable digital experience. You will collaborate closely with the product team through discovery and delivery phases to align all UX and research processes with our agile delivery process and advocate for a culture of continuous improvement. In this role you will help further shape and implement easy-to-use principles, standards, and methodologies for UX design. We welcome applications from experienced UX Designers who want to work for an organisation that is committed to social purpose and is growing to face new opportunities and challenges. Experience Demonstrable knowledge, experience, and passion for user-centred design, with expertise in a range of UX tools and techniques. Extensive experience applying design thinking and UX methodologies across the full product lifecycle. Exceptional storytelling, communication, and presentation skills, with the ability to translate research insights, user feedback, and data into actionable design solutions. Ability to mentor and coach designers and uphold high-quality design standards within teams. Proven ability to work collaboratively with senior stakeholders and multidisciplinary agile teams to deliver iterative, user-centered solutions at pace. Adept at working in agile product-led environments, shaping products and services through your research and design processes and working closely with Product managers, content and engineers. UAL is a world-class University shaping the creative industries worldwide, with staff having access to a range of benefits, training and personal development to recognise and reward the contributions they make, as well as to encourage excellence, creativity and diversity, including: Competitive salary of £52,977 - £63,815 per annum, dependent on experience 34 days annual leave plus public holidays Generous, defined benefit pension scheme Family-friendly policies, including 26 weeks of paid maternity or paternity leave For more information on UAL and Digital & Technology, HAYS Technology has been retained by University of the Arts London to manage the search and recruitment of this role. For all enquiries, please contact Breanna Mahan at Hays Technology.
Are you an organised, creative marketer who loves bringing events to life? We're looking for an ambitious Marketing Campaign Executive to join a market-leading B2B information and events business that supports thousands of organisations across the UK. This is an exciting opportunity to own the delivery of high-impact webinars and live events while creating marketing campaigns that generate engagement, drive registrations and deliver commercial results. Working alongside an experienced Events & Marketing Manager, you'll take ownership of campaigns from concept through to delivery, giving you real variety, autonomy and the chance to make a visible impact. Day to Day Plan, coordinate and deliver a programme of digital webinars and live events Build engaging marketing campaigns across email and digital channels Create event programmes, promotional content and customer communications Run A/B tests across subject lines, messaging, landing pages and calls to action to continually improve campaign performance Host webinars, support speakers and ensure every event runs seamlessly Work closely with Sales, Marketing and Content teams to maximise registrations and commercial success Monitor campaign performance, produce insightful reporting and identify opportunities for continuous improvement Maintain CRM data and support campaign targeting and optimisation YOU? Previous experience delivering B2B events, webinars or marketing campaigns Excellent written communication and copywriting skills Highly organised with the ability to manage multiple projects and deadlines Commercial mindset with an interest in campaign performance and optimisation Experience using CRM and email marketing platforms would be advantageous A proactive attitude with plenty of ideas and a willingness to test new approaches 965357CC1R19 INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Oct 20, 2026
Full time
Are you an organised, creative marketer who loves bringing events to life? We're looking for an ambitious Marketing Campaign Executive to join a market-leading B2B information and events business that supports thousands of organisations across the UK. This is an exciting opportunity to own the delivery of high-impact webinars and live events while creating marketing campaigns that generate engagement, drive registrations and deliver commercial results. Working alongside an experienced Events & Marketing Manager, you'll take ownership of campaigns from concept through to delivery, giving you real variety, autonomy and the chance to make a visible impact. Day to Day Plan, coordinate and deliver a programme of digital webinars and live events Build engaging marketing campaigns across email and digital channels Create event programmes, promotional content and customer communications Run A/B tests across subject lines, messaging, landing pages and calls to action to continually improve campaign performance Host webinars, support speakers and ensure every event runs seamlessly Work closely with Sales, Marketing and Content teams to maximise registrations and commercial success Monitor campaign performance, produce insightful reporting and identify opportunities for continuous improvement Maintain CRM data and support campaign targeting and optimisation YOU? Previous experience delivering B2B events, webinars or marketing campaigns Excellent written communication and copywriting skills Highly organised with the ability to manage multiple projects and deadlines Commercial mindset with an interest in campaign performance and optimisation Experience using CRM and email marketing platforms would be advantageous A proactive attitude with plenty of ideas and a willingness to test new approaches 965357CC1R19 INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
The Prince of Wales Hospice in Pontefract provides care for people with a life limiting illness and their loved ones - giving them comfort, dignity and personalised care. Their specialist palliative care, wellbeing support and practical help is there to support families every step of the way. "I've pinched some more time The doctors are brilliant; they tell it how it is. But the care from them and the nurses, they just kept going, kept persisting with the antibiotics. I've still got cancer, but now I've pinched a bit more time. I've got lucky." (patient) "We've had the time to find out and understand Mum's wishes. We've gone from complete blind panic to feeling just a little more prepared." (family of a patient) The Prince of Wales Hospice help over 1,600 local people a year. Due to limited Government funding, income from donations are vital to continue providing their services, which are entirely free of charge to patients and their families. We are looking for a passionate fundraiser to join the fantastic, ambitious team, could this be the role for you? The Role This is a key and vital role within the fundraising team. You will be responsible for delivering income from In-Memory, Legacy, and Regular Giving donations from mailed appeals and marketing campaigns. The main duties include: Collaboratively working with the wider fundraising and marketing team to deliver emotive communications for key campaigns and appeals. Supporting the Senior Relationship Fundraiser and Fundraising Manager to create and deliver a 3-year strategy to maximise In Memory fundraising. Managing legacy projects and campaigns, working closely with external stakeholders. Leading on the regular giving programme, including the lottery. The Person We are looking for someone with experience in a fundraising or direct marketing role. You must have exceptional communication skills, the ability to build relationships and work collaboratively. This is a creative role; therefore you must possess excellent writing skills with the ability to produce engaging and emotive content. You should have the proven ability to effectively juggle competing demands and prioritise workload, to achieve set targets. Ideally experience of using a customer relationship management database and knowledge of fundraising CRM (ideally Donorfy) would be advantageous. Why Prince of Wales Hospice? The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community. In their last staff survey the result showed: Over 97% of employees were satisfied with their job. Over 95% of employees enjoy working with the people in the organisation. Everyone felt proud to work for the hospice. Everyone enjoys the work they do in the hospice. This role is permanent and is based in the hospice in Pontefract. If this sounds like the type of role and charity that could suit the next phase of your career, then please get in touch. To register your interest please apply here, or for more information contact Leanne or Jen at Charity Horizons. Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.
Oct 20, 2026
Full time
The Prince of Wales Hospice in Pontefract provides care for people with a life limiting illness and their loved ones - giving them comfort, dignity and personalised care. Their specialist palliative care, wellbeing support and practical help is there to support families every step of the way. "I've pinched some more time The doctors are brilliant; they tell it how it is. But the care from them and the nurses, they just kept going, kept persisting with the antibiotics. I've still got cancer, but now I've pinched a bit more time. I've got lucky." (patient) "We've had the time to find out and understand Mum's wishes. We've gone from complete blind panic to feeling just a little more prepared." (family of a patient) The Prince of Wales Hospice help over 1,600 local people a year. Due to limited Government funding, income from donations are vital to continue providing their services, which are entirely free of charge to patients and their families. We are looking for a passionate fundraiser to join the fantastic, ambitious team, could this be the role for you? The Role This is a key and vital role within the fundraising team. You will be responsible for delivering income from In-Memory, Legacy, and Regular Giving donations from mailed appeals and marketing campaigns. The main duties include: Collaboratively working with the wider fundraising and marketing team to deliver emotive communications for key campaigns and appeals. Supporting the Senior Relationship Fundraiser and Fundraising Manager to create and deliver a 3-year strategy to maximise In Memory fundraising. Managing legacy projects and campaigns, working closely with external stakeholders. Leading on the regular giving programme, including the lottery. The Person We are looking for someone with experience in a fundraising or direct marketing role. You must have exceptional communication skills, the ability to build relationships and work collaboratively. This is a creative role; therefore you must possess excellent writing skills with the ability to produce engaging and emotive content. You should have the proven ability to effectively juggle competing demands and prioritise workload, to achieve set targets. Ideally experience of using a customer relationship management database and knowledge of fundraising CRM (ideally Donorfy) would be advantageous. Why Prince of Wales Hospice? The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community. In their last staff survey the result showed: Over 97% of employees were satisfied with their job. Over 95% of employees enjoy working with the people in the organisation. Everyone felt proud to work for the hospice. Everyone enjoys the work they do in the hospice. This role is permanent and is based in the hospice in Pontefract. If this sounds like the type of role and charity that could suit the next phase of your career, then please get in touch. To register your interest please apply here, or for more information contact Leanne or Jen at Charity Horizons. Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.
Are you an experienced IT Technician? This Business Systems Analyst / Assistant IT Manager role is a brilliant opportunity to step up and make a bigger impact. Take charge of the full tech stack alongside our client's MSP and put your ideas to work across the business. Business Systems Analyst / Assistant IT Manager Full-time, Permanent Competitive salary, based on experience Office-based, with hybrid flexibility when schedules and tasks allow Applicants must be able to reliably commute to Southsea or relocate before starting work The Role Our client is looking for a Business Systems Analyst to support the day-to-day operation, improvement, and development of IT systems and solutions across its well-established and successful e-commerce business, which utilizes a number of mainstream platforms and extensive automation. This is a hands-on and broad role covering business systems support, process improvement, project coordination, reporting, automation, user training, cyber security, and general IT support. The role would suit an experienced IT Technician looking for a step-up, or an existing Deputy / Assistant IT Manager searching for a new opportunity. You will work closely with teams across Customer Service, Sales, Operations, Product, Purchasing, Marketing, and Finance, as well as our client's external technology partners. This role provides an excellent opportunity to broaden your experience and skill set, suiting someone with a strong mix of technical confidence, business process understanding, communication skills, and a practical continuous improvement mindset. Working Model: This role requires you to work from our client's Southsea (PO5) office, with some flexibility around hybrid working when schedules and tasks allow. You must be able to reliably commute or plan to relocate before starting work. Key Responsibilities System Administration & Support: Support, administer, and improve core business systems. Take ownership of the IT infrastructure, hardware, and security, working alongside our client's Managed Service Provider (MSP). Project & Task Management: Manage and prioritize IT tasks, system requests, and small projects. Assist the Head of IT with IT planning, budgeting, vendor management, system stability, and longer-term technology improvements. Process Improvement & Automation: Support business process improvement across departments via existing systems, data, new technology, and AI. Identify, design, and implement automation opportunities using tools such as Make, Google Apps Script, and the Odoo automation layer. Integrations: Support integrations between business systems, communication tools, e-commerce/fulfillment platforms (including WMS), reporting tools, and third-party services. Data & Reporting: Provide analytical and report-writing support, including dashboards, operational reports, and data extracts. Help improve access to business data and support wider adoption of BI/reporting tools. Support product, purchasing, operational, and content data processes (master data, digital assets, etc.). User Training & Support: Provide user support, training, documentation, and reference materials for key systems and processes. Communicate effectively with internal users, managers, software vendors, support agencies, and development partners. Skills & Experience Needed Experience: 3+ years in IT support, business systems administration, or operations improvement, with at least 2 years supporting cross-departmental business systems (ERP, CRM, Helpdesk, project management). Tech Stack Proficiency: Confident administering Google Workspace and working with cloud-based systems. Familiarity with programming languages (Python, JavaScript, or similar) and system integrations using APIs. Data & Automation: Strong analytical skills with experience managing BigQuery, ETL processes, or cloud-based analytics, alongside BI/reporting tools. Communication: Able to support both technical and non-technical users patiently and clearly, design complex spreadsheets, and translate business requirements into practical system improvements. Bonus Points for: Direct experience with Odoo ERP, Shopify Plus, BigQuery/SQL, ecommerce/marketplace platforms, or PIM/DAM/Product Master Data workflows. About You A Continuous Improver: You are practical, curious, and commercially focused on useful outcomes. Proactive & Organized: You can comfortably balance urgent helpdesk tickets with longer-term improvement work and meticulous documentation. Collaborative & Accountable: You are comfortable working across departments and willing to take ownership while knowing exactly when to escalate. What Our Client Offers Impact: A highly visible role where your technical decisions directly benefit the whole team. Financial & Future: Profit sharing and life insurance. Health & Wellbeing: Private medical insurance, private dental insurance, gym membership, and a dedicated health & wellbeing programme. Work-Life Balance: Generous sick pay terms, flexibility around additional leave, bereavement leave, and paid volunteering days. Culture: Company social events, birthday bonus vouchers, and a friendly, supportive environment where your ideas will be heard and implemented. How to Apply If you have the skills and experience required for this position, click 'apply' today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Other Suitable Skills & Experience Include: IT Support Manager, Assistant IT Manager, Business Systems Administrator, Systems Analyst, Applications Support Analyst, ERP Administrator, IT Project Coordinator, IT Technician, IT Support Engineer, IT Systems Engineer, Systems Administrator, Infrastructure Engineer, IT Support Lead, IT Generalist, Business Systems Support Specialist, Deputy IT & Systems Manager.
Oct 18, 2026
Full time
Are you an experienced IT Technician? This Business Systems Analyst / Assistant IT Manager role is a brilliant opportunity to step up and make a bigger impact. Take charge of the full tech stack alongside our client's MSP and put your ideas to work across the business. Business Systems Analyst / Assistant IT Manager Full-time, Permanent Competitive salary, based on experience Office-based, with hybrid flexibility when schedules and tasks allow Applicants must be able to reliably commute to Southsea or relocate before starting work The Role Our client is looking for a Business Systems Analyst to support the day-to-day operation, improvement, and development of IT systems and solutions across its well-established and successful e-commerce business, which utilizes a number of mainstream platforms and extensive automation. This is a hands-on and broad role covering business systems support, process improvement, project coordination, reporting, automation, user training, cyber security, and general IT support. The role would suit an experienced IT Technician looking for a step-up, or an existing Deputy / Assistant IT Manager searching for a new opportunity. You will work closely with teams across Customer Service, Sales, Operations, Product, Purchasing, Marketing, and Finance, as well as our client's external technology partners. This role provides an excellent opportunity to broaden your experience and skill set, suiting someone with a strong mix of technical confidence, business process understanding, communication skills, and a practical continuous improvement mindset. Working Model: This role requires you to work from our client's Southsea (PO5) office, with some flexibility around hybrid working when schedules and tasks allow. You must be able to reliably commute or plan to relocate before starting work. Key Responsibilities System Administration & Support: Support, administer, and improve core business systems. Take ownership of the IT infrastructure, hardware, and security, working alongside our client's Managed Service Provider (MSP). Project & Task Management: Manage and prioritize IT tasks, system requests, and small projects. Assist the Head of IT with IT planning, budgeting, vendor management, system stability, and longer-term technology improvements. Process Improvement & Automation: Support business process improvement across departments via existing systems, data, new technology, and AI. Identify, design, and implement automation opportunities using tools such as Make, Google Apps Script, and the Odoo automation layer. Integrations: Support integrations between business systems, communication tools, e-commerce/fulfillment platforms (including WMS), reporting tools, and third-party services. Data & Reporting: Provide analytical and report-writing support, including dashboards, operational reports, and data extracts. Help improve access to business data and support wider adoption of BI/reporting tools. Support product, purchasing, operational, and content data processes (master data, digital assets, etc.). User Training & Support: Provide user support, training, documentation, and reference materials for key systems and processes. Communicate effectively with internal users, managers, software vendors, support agencies, and development partners. Skills & Experience Needed Experience: 3+ years in IT support, business systems administration, or operations improvement, with at least 2 years supporting cross-departmental business systems (ERP, CRM, Helpdesk, project management). Tech Stack Proficiency: Confident administering Google Workspace and working with cloud-based systems. Familiarity with programming languages (Python, JavaScript, or similar) and system integrations using APIs. Data & Automation: Strong analytical skills with experience managing BigQuery, ETL processes, or cloud-based analytics, alongside BI/reporting tools. Communication: Able to support both technical and non-technical users patiently and clearly, design complex spreadsheets, and translate business requirements into practical system improvements. Bonus Points for: Direct experience with Odoo ERP, Shopify Plus, BigQuery/SQL, ecommerce/marketplace platforms, or PIM/DAM/Product Master Data workflows. About You A Continuous Improver: You are practical, curious, and commercially focused on useful outcomes. Proactive & Organized: You can comfortably balance urgent helpdesk tickets with longer-term improvement work and meticulous documentation. Collaborative & Accountable: You are comfortable working across departments and willing to take ownership while knowing exactly when to escalate. What Our Client Offers Impact: A highly visible role where your technical decisions directly benefit the whole team. Financial & Future: Profit sharing and life insurance. Health & Wellbeing: Private medical insurance, private dental insurance, gym membership, and a dedicated health & wellbeing programme. Work-Life Balance: Generous sick pay terms, flexibility around additional leave, bereavement leave, and paid volunteering days. Culture: Company social events, birthday bonus vouchers, and a friendly, supportive environment where your ideas will be heard and implemented. How to Apply If you have the skills and experience required for this position, click 'apply' today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Other Suitable Skills & Experience Include: IT Support Manager, Assistant IT Manager, Business Systems Administrator, Systems Analyst, Applications Support Analyst, ERP Administrator, IT Project Coordinator, IT Technician, IT Support Engineer, IT Systems Engineer, Systems Administrator, Infrastructure Engineer, IT Support Lead, IT Generalist, Business Systems Support Specialist, Deputy IT & Systems Manager.
