HR Case Worker

  • Ceto Talent
  • Feb 04, 2026
Contractor Administration

Job Description

HR Caseworker

214.16 per day (Umbrella - Inside IR35) 12 Month Contract London (Hybrid)

ACTIVE GOVERNMENT CLEARANCE REQUIRED

Ceto Talent is recruiting multiple HR Caseworkers for a major government department to handle complex casework in a high-paced, sensitive operational environment. This hybrid role requires resilience, attention to detail and strong decision-making skills based on policy and procedures.

What We're Looking For

The ideal HR Caseworker will bring:

  • Proven casework experience in a complex operational environment
  • Competent with Microsoft Office 365 (Outlook, Word, PowerPoint, Excel, Teams)
  • Active government clearance required (will be discussed at application stage)
  • Extensive experience analysing complex information from multiple sources with keen attention to detail
  • Experience using government policy to make decisions
  • Experience working to strict policies and procedures
  • Ability to clearly articulate and justify decisions based on policy
  • Proven ability working to tight deadlines in high-paced and sensitive operational environments
  • Strong problem-solving skills and stakeholder management experienc

Above the Role

This HR Caseworker contract offers the opportunity to work on sensitive casework within a major government department. You'll be analysing complex information, making policy-based decisions and working within strict procedures in a fast-paced environment. The role requires emotional resilience as you will be exposed to graphic and disturbing material.

Key Responsibilities

As HR Caseworker, you will:

  • Analyse complex information from multiple sources with meticulous attention to detail
  • Use government policy to make informed and justified decisions
  • Work to strict policies and procedures in a sensitive operational environment
  • Clearly articulate and justify decisions based on policy requirements
  • Meet tight deadlines whilst maintaining high standards
  • Manage stakeholder relationships effectively
  • Handle complex casework with empathy and professionalism
  • Apply Data Protection principles appropriately
  • Communicate clearly and effectively both verbally and in writing
  • Handle sensitive and potentially disturbing material with appropriate resilience

What's On Offer

  • Day rate: 214.16 per day (Umbrella - Inside IR35)
  • Contract: 12 months
  • Location: London - Hybrid working (1-3 days per week onsite as required, onsite induction)
  • No travel expenses

How to Apply

If you're an experienced HR Caseworker with government casework experience, strong policy knowledge and emotional resilience, contact Ceto Talent now.

Ceto Talent is committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of background.