Telesales Executive

  • Prime Appointments
  • Bury St. Edmunds, Suffolk
  • Feb 04, 2026
Full time Call Centre / CustomerService

Job Description

A client of ours in the Bury St Edmunds area are recruiting a Telesales Executive to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 6.00pm and every other Saturday. Paying 27,000 - 30,000 per annum depending on experience.

Please note you must be able to drive due to the location of this role.

Key Duties include but are not limited to:

  • Acting as the first point of contact for prospective customers, managing inbound calls and digital enquiries.
  • Efficiently processing requests for product brochures and information packs, ensuring accurate customer data is captured and maintained.
  • Scheduling and managing appointments for the field-based representatives to conduct home visit demonstrations.
  • Use the CRM system to log interactions, update customer records, and manage appointment statuses.

Skills and Experience required to be considered for this Telesales Executive position:

  • Proactive and self-motivated
  • Excellent communication skills
  • Previous experience within call centre and customer service
  • Experience in using a CRM system is desirable
  • Highly organised

Great Benefits to working for this company include:

  • Bonus structure - OTE 36,000 - 40,000 per annum
  • Career progression
  • 28 days annual leave including bank holidays
  • Monthly team prizes

If you feel like you meet the above criteria & would like to be considered for this Telesales Executive position, please apply with your CV.