Technical Support Engineer - AV
- IN2-AV Recruitment
- Feb 04, 2026
Full time
I.T. & Communications
Job Description
Are you a systems expert who thrives on the "science of sound"? IN2-AV Recruitment are proud to be representing a premier, award-winning UK technology distributor known for its elite technical pedigree. They don t just sell boxes; they architect complex, high-performance audio environments.
This is a multi-faceted, "hands-on" role designed for someone who loves the variety of moving from high-level system design to on-site commissioning.
Your Impact
System Architecture: You will translate client requirements into robust AV designs, utilizing acoustic simulations and detailed technical schematics.
On-Site Excellence: You ll lead the programming, optimization, and final commissioning of professional hardware, ensuring peak performance for end-users.
Tier-3 Support: Act as the technical authority for a world-class portfolio of brands, resolving complex queries via remote and face-to-face consultation.
Field Engineering: Conduct site surveys to gather critical project data and perform live demonstrations of flagship audio technology.
Project Variety: You will work on everything from high-spec corporate boardrooms to major infrastructure projects like airports and international sporting stadia.
The Technical Profile
Foundation: A degree in Audio Engineering, Music Technology, or significant equivalent industry experience.
The "Brain": Proven expertise with Q-SYS and integrated control ecosystems.
Networking: Strong command of AV-over-IP and networking fundamentals, including Dante and managed switch configuration.
RF Knowledge: Solid experience managing and deploying professional wireless microphone systems.
Soft Skills: A collaborative, detail-oriented approach with the ability to communicate sophisticated technical concepts to non-technical stakeholders.
Why This Firm?
Defined Progression: Enjoy a structured Career Development Plan (PDP) with clear annual goals.
Elite Training: Gain direct access to manufacturer-led training and full support to maintain your industry-leading certifications.
Generous Time Off: 22 days base holiday (increasing annually to 30) PLUS a dedicated "Christmas Shutdown" that doesn t touch your allowance.
Full Benefits Suite: Includes a performance-related bonus, private healthcare, and death-in-service coverage.
Ready to step up? If you want to move away from repetitive tasks and into a role where "no two weeks are the same," let s talk - (phone number removed)
This is a multi-faceted, "hands-on" role designed for someone who loves the variety of moving from high-level system design to on-site commissioning.
Your Impact
System Architecture: You will translate client requirements into robust AV designs, utilizing acoustic simulations and detailed technical schematics.
On-Site Excellence: You ll lead the programming, optimization, and final commissioning of professional hardware, ensuring peak performance for end-users.
Tier-3 Support: Act as the technical authority for a world-class portfolio of brands, resolving complex queries via remote and face-to-face consultation.
Field Engineering: Conduct site surveys to gather critical project data and perform live demonstrations of flagship audio technology.
Project Variety: You will work on everything from high-spec corporate boardrooms to major infrastructure projects like airports and international sporting stadia.
The Technical Profile
Foundation: A degree in Audio Engineering, Music Technology, or significant equivalent industry experience.
The "Brain": Proven expertise with Q-SYS and integrated control ecosystems.
Networking: Strong command of AV-over-IP and networking fundamentals, including Dante and managed switch configuration.
RF Knowledge: Solid experience managing and deploying professional wireless microphone systems.
Soft Skills: A collaborative, detail-oriented approach with the ability to communicate sophisticated technical concepts to non-technical stakeholders.
Why This Firm?
Defined Progression: Enjoy a structured Career Development Plan (PDP) with clear annual goals.
Elite Training: Gain direct access to manufacturer-led training and full support to maintain your industry-leading certifications.
Generous Time Off: 22 days base holiday (increasing annually to 30) PLUS a dedicated "Christmas Shutdown" that doesn t touch your allowance.
Full Benefits Suite: Includes a performance-related bonus, private healthcare, and death-in-service coverage.
Ready to step up? If you want to move away from repetitive tasks and into a role where "no two weeks are the same," let s talk - (phone number removed)
About IN2-AV Recruitment