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customer experience manager
Red Personnel
HR Coordinator
Red Personnel
HR Administrator (Temporary) Location: Central London (Hybrid: 2 days office / 3 days remote) Contract: Temporary, 3 months or until the substantive postholder is appointed Start Date: 21 October 2026 Hours: 35 hours per week Rate: c. £17.00 per hour DBS Check: Required prior to commencement We are seeking a proactive and highly organised HR Administrator to provide comprehensive administrative support across recruitment, onboarding, HR systems, and general HR operations for a highly respected Royal College based in central London. This role requires an individual who can work independently with minimal supervision, manage competing priorities, and maintain a high level of accuracy and professionalism. The successful candidate will support all stages of recruitment and onboarding, maintain HR records and systems, respond to stakeholder queries, support payroll and reporting processes, and contribute to wider HR projects and process improvements. Key Responsibilities Recruitment and Onboarding Administration Provide administrative support throughout the end-to-end recruitment and onboarding process. Draft and publish recruitment adverts across appropriate channels. Coordinate interview scheduling and candidate communications. Support recruitment activities, including shortlisting administration and interview arrangements. Draft and issue offer letters, contracts, agreements, and onboarding documentation. Complete and monitor pre-employment compliance checks, including DBS checks where required. Liaise with relevant departments to coordinate onboarding arrangements for new starters. Maintain accurate electronic and paper personnel records. Ensure recruitment schedules are kept up to date and accurately maintained. HR Administration Provide high-quality general HR administrative support across the employee lifecycle. Assist with the administration of consultancies, secondments, service level agreements and related arrangements. Respond to queries received through HR and recruitment inboxes, escalating where appropriate. Provide cover and administrative support for other HR team members as required. Support HR projects and process improvement initiatives. HR Systems and Record Management Maintain accurate employee records using HR and recruitment systems. Input and update employee data, including absence, leave, contractual changes and other HR records. Manage and maintain long-term absence records and tracking spreadsheets. Ensure all HR records are accurate, complete and maintained in accordance with data protection requirements. Assist with payroll administration by preparing and submitting relevant starter, leaver and contractual change information. Support the processing and logging of invoices relating to recruitment and HR activities. Reporting and Compliance Support the production of recruitment metrics and management information reports. Assist with audits and compliance checks to ensure HR and recruitment processes meet legal and organisational requirements. Escalate issues, risks or inconsistencies in a timely manner. Maintain confidentiality and handle sensitive information with discretion. Ensure all activities are carried out in accordance with GDPR and relevant employment legislation. Stakeholder Support Act as a first point of contact for HR and recruitment-related enquiries. Provide clear, accurate and professional advice and guidance within the scope of the role. Build effective working relationships with employees, candidates, managers and external stakeholders. Ensure all interactions are professional, inclusive, respectful and customer-focused. Person Specification Previous administrative experience within an HR, recruitment or office environment. Clear and concise written communication skills. Strong organisational skills with excellent attention to detail. Experience of maintaining accurate records and handling confidential information. Ability to manage competing priorities and work to deadlines. Good communication and interpersonal skills. Ability to work effectively as part of a team. Proactive, self-motivated and able to work with minimal supervision. Good working knowledge of Microsoft Office applications, including Word, Excel, Outlook and Teams. Strong data entry and keyboard skills. Professional and approachable manner. Willingness to undertake a DBS check prior to starting employment. Desirable CIPD qualification or working towards CIPD accreditation. Experience of using HR Information Systems (HRIS) or Applicant Tracking Systems (ATS). Previous experience supporting recruitment and onboarding processes. Candidate Profile The ideal candidate will be a highly organised HR Administrator with strong administrative and recruitment support experience. They will be confident working independently, capable of managing a varied workload and committed to delivering a professional, efficient and accurate service across all aspects of HR administration and recruitment. Closing DateDeadline: 29 September 2026 If you have the skills and experience required for this role and are available to start on 21 October 2026, please submit your CV for immediate review.
Oct 01, 2026
Full time
HR Administrator (Temporary) Location: Central London (Hybrid: 2 days office / 3 days remote) Contract: Temporary, 3 months or until the substantive postholder is appointed Start Date: 21 October 2026 Hours: 35 hours per week Rate: c. £17.00 per hour DBS Check: Required prior to commencement We are seeking a proactive and highly organised HR Administrator to provide comprehensive administrative support across recruitment, onboarding, HR systems, and general HR operations for a highly respected Royal College based in central London. This role requires an individual who can work independently with minimal supervision, manage competing priorities, and maintain a high level of accuracy and professionalism. The successful candidate will support all stages of recruitment and onboarding, maintain HR records and systems, respond to stakeholder queries, support payroll and reporting processes, and contribute to wider HR projects and process improvements. Key Responsibilities Recruitment and Onboarding Administration Provide administrative support throughout the end-to-end recruitment and onboarding process. Draft and publish recruitment adverts across appropriate channels. Coordinate interview scheduling and candidate communications. Support recruitment activities, including shortlisting administration and interview arrangements. Draft and issue offer letters, contracts, agreements, and onboarding documentation. Complete and monitor pre-employment compliance checks, including DBS checks where required. Liaise with relevant departments to coordinate onboarding arrangements for new starters. Maintain accurate electronic and paper personnel records. Ensure recruitment schedules are kept up to date and accurately maintained. HR Administration Provide high-quality general HR administrative support across the employee lifecycle. Assist with the administration of consultancies, secondments, service level agreements and related arrangements. Respond to queries received through HR and recruitment inboxes, escalating where appropriate. Provide cover and administrative support for other HR team members as required. Support HR projects and process improvement initiatives. HR Systems and Record Management Maintain accurate employee records using HR and recruitment systems. Input and update employee data, including absence, leave, contractual changes and other HR records. Manage and maintain long-term absence records and tracking spreadsheets. Ensure all HR records are accurate, complete and maintained in accordance with data protection requirements. Assist with payroll administration by preparing and submitting relevant starter, leaver and contractual change information. Support the processing and logging of invoices relating to recruitment and HR activities. Reporting and Compliance Support the production of recruitment metrics and management information reports. Assist with audits and compliance checks to ensure HR and recruitment processes meet legal and organisational requirements. Escalate issues, risks or inconsistencies in a timely manner. Maintain confidentiality and handle sensitive information with discretion. Ensure all activities are carried out in accordance with GDPR and relevant employment legislation. Stakeholder Support Act as a first point of contact for HR and recruitment-related enquiries. Provide clear, accurate and professional advice and guidance within the scope of the role. Build effective working relationships with employees, candidates, managers and external stakeholders. Ensure all interactions are professional, inclusive, respectful and customer-focused. Person Specification Previous administrative experience within an HR, recruitment or office environment. Clear and concise written communication skills. Strong organisational skills with excellent attention to detail. Experience of maintaining accurate records and handling confidential information. Ability to manage competing priorities and work to deadlines. Good communication and interpersonal skills. Ability to work effectively as part of a team. Proactive, self-motivated and able to work with minimal supervision. Good working knowledge of Microsoft Office applications, including Word, Excel, Outlook and Teams. Strong data entry and keyboard skills. Professional and approachable manner. Willingness to undertake a DBS check prior to starting employment. Desirable CIPD qualification or working towards CIPD accreditation. Experience of using HR Information Systems (HRIS) or Applicant Tracking Systems (ATS). Previous experience supporting recruitment and onboarding processes. Candidate Profile The ideal candidate will be a highly organised HR Administrator with strong administrative and recruitment support experience. They will be confident working independently, capable of managing a varied workload and committed to delivering a professional, efficient and accurate service across all aspects of HR administration and recruitment. Closing DateDeadline: 29 September 2026 If you have the skills and experience required for this role and are available to start on 21 October 2026, please submit your CV for immediate review.
Pertemps Thames Water
Control Tester
Pertemps Thames Water Reading, Berkshire
As a Control Tester , you will play a key role within the Information Security team at Thames Water, supporting the Control Testing & Assurance Manager in delivering cybersecurity control testing activities across multiple security domains. Working closely with cybersecurity leadership, service owners, and control owners, you will help ensure security controls are effectively designed, implemented, and operating as intended across the organisation. This role contributes to the Cybersecurity Control Testing & Assurance programme by assessing control effectiveness, gathering evidence, and supporting the organisation's wider security and compliance objectives. You will collaborate with stakeholders across the business to ensure testing activities are executed efficiently while maintaining high standards of documentation and reporting. To be considered for this position, candidates must be eligible to obtain security clearance to a minimum of Counter Terrorist Check (CTC) level. What you'll be doing as a Control Tester Assist in the execution of cybersecurity control testing activities in accordance with defined procedures, templates, and standards. Support the development and localisation of test scripts tailored to specific control environments. Gather and document evidence to assess the design and operational effectiveness of cybersecurity controls. Collaborate with control owners and service owners to clarify control objectives and facilitate smooth testing execution. Maintain accurate documentation for each control assessment, including test plans, results, and supporting evidence. Produce clear and consistent reports detailing testing outcomes and observations. Escalate issues, control deficiencies, or delays to the Control Testing & Assurance Manager. Contribute to the continuous improvement of the control testing framework, methodologies, and documentation. Work with key business stakeholders to support the organisation's cybersecurity and compliance objectives. Support the wider cybersecurity assurance programme through structured testing and evidence-based analysis. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours Monday to Friday. What you should bring to the role Experience in IT audit, IT risk, or cybersecurity control testing within an enterprise environment. Understanding of cybersecurity control frameworks and assurance methodologies. Strong analytical and problem-solving skills with the ability to assess control effectiveness. Experience working collaboratively with technical teams and business stakeholders. Ability to manage tasks independently while contributing to team objectives. Strong written and verbal communication skills, including clear documentation and reporting. Good planning and organisational skills with attention to detail. Technical experience and skills Understanding of cybersecurity domains, including Threat Intelligence, Vulnerability Management, Security Testing, Security Architecture, Infrastructure Protection, Application Security, Identity and Access Management, Incident Investigation & Response, and Cryptography. Familiarity with information security control frameworks such as COBIT or COSO. Ability to gather, analyse, and document evidence related to the design and operational effectiveness of security controls. Experience in maintaining structured documentation, including test plans, assessment results, and reports. Desirable qualifications and experience Experience working in a regulated environment. Experience within the water utility industry or other large, complex critical national infrastructure organisations. Desirable technical skills and qualifications Professional certifications such as CISA, CISSP, CRISC, or ISO 27001 Lead Auditor. What's in it for you? Competitive salary of up to £50,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Oct 01, 2026
Full time
As a Control Tester , you will play a key role within the Information Security team at Thames Water, supporting the Control Testing & Assurance Manager in delivering cybersecurity control testing activities across multiple security domains. Working closely with cybersecurity leadership, service owners, and control owners, you will help ensure security controls are effectively designed, implemented, and operating as intended across the organisation. This role contributes to the Cybersecurity Control Testing & Assurance programme by assessing control effectiveness, gathering evidence, and supporting the organisation's wider security and compliance objectives. You will collaborate with stakeholders across the business to ensure testing activities are executed efficiently while maintaining high standards of documentation and reporting. To be considered for this position, candidates must be eligible to obtain security clearance to a minimum of Counter Terrorist Check (CTC) level. What you'll be doing as a Control Tester Assist in the execution of cybersecurity control testing activities in accordance with defined procedures, templates, and standards. Support the development and localisation of test scripts tailored to specific control environments. Gather and document evidence to assess the design and operational effectiveness of cybersecurity controls. Collaborate with control owners and service owners to clarify control objectives and facilitate smooth testing execution. Maintain accurate documentation for each control assessment, including test plans, results, and supporting evidence. Produce clear and consistent reports detailing testing outcomes and observations. Escalate issues, control deficiencies, or delays to the Control Testing & Assurance Manager. Contribute to the continuous improvement of the control testing framework, methodologies, and documentation. Work with key business stakeholders to support the organisation's cybersecurity and compliance objectives. Support the wider cybersecurity assurance programme through structured testing and evidence-based analysis. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours Monday to Friday. What you should bring to the role Experience in IT audit, IT risk, or cybersecurity control testing within an enterprise environment. Understanding of cybersecurity control frameworks and assurance methodologies. Strong analytical and problem-solving skills with the ability to assess control effectiveness. Experience working collaboratively with technical teams and business stakeholders. Ability to manage tasks independently while contributing to team objectives. Strong written and verbal communication skills, including clear documentation and reporting. Good planning and organisational skills with attention to detail. Technical experience and skills Understanding of cybersecurity domains, including Threat Intelligence, Vulnerability Management, Security Testing, Security Architecture, Infrastructure Protection, Application Security, Identity and Access Management, Incident Investigation & Response, and Cryptography. Familiarity with information security control frameworks such as COBIT or COSO. Ability to gather, analyse, and document evidence related to the design and operational effectiveness of security controls. Experience in maintaining structured documentation, including test plans, assessment results, and reports. Desirable qualifications and experience Experience working in a regulated environment. Experience within the water utility industry or other large, complex critical national infrastructure organisations. Desirable technical skills and qualifications Professional certifications such as CISA, CISSP, CRISC, or ISO 27001 Lead Auditor. What's in it for you? Competitive salary of up to £50,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
WR Logistics
Category Manager
WR Logistics Euston, Norfolk
Category Manager 45,000 - 50,000 London Permanent Are you an experienced Category Manager, Buyer or Sales professional with a strong FMCG background and a real commercial drive? We're partnering with a leading, highly established UK wholesaler to appoint a Category Manager who will play a key role in shaping category strategy, maximising sales and profitability, and delivering value for both the business and its retail customers. This is a great opportunity to take ownership of a category, working closely with major suppliers to develop joint business plans, negotiate commercial income, optimise ranging and pricing, and deliver impactful promotional strategies. You'll also have the opportunity to mentor and develop Category Assistants, while working collaboratively with internal teams and external partners to deliver ambitious commercial targets. About you We're looking for someone with: Strong experience in FMCG retail, wholesale, buying or category management Excellent commercial, analytical and negotiation skills Experience developing and delivering category and promotional strategies The confidence to influence stakeholders and secure strong commercial outcomes A proactive, tenacious approach and a genuine desire to drive continuous improvement What's on offer 45,000 - 50,000 salary 22 days' holiday + option to purchase additional days Pension and Life Assurance Private Medical Insurance Onsite parking Permanent opportunity with a well-established and growing organisation If you're ready to take the next step in your category management career and make a genuine commercial impact, we'd love to hear from you. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Oct 01, 2026
Full time
Category Manager 45,000 - 50,000 London Permanent Are you an experienced Category Manager, Buyer or Sales professional with a strong FMCG background and a real commercial drive? We're partnering with a leading, highly established UK wholesaler to appoint a Category Manager who will play a key role in shaping category strategy, maximising sales and profitability, and delivering value for both the business and its retail customers. This is a great opportunity to take ownership of a category, working closely with major suppliers to develop joint business plans, negotiate commercial income, optimise ranging and pricing, and deliver impactful promotional strategies. You'll also have the opportunity to mentor and develop Category Assistants, while working collaboratively with internal teams and external partners to deliver ambitious commercial targets. About you We're looking for someone with: Strong experience in FMCG retail, wholesale, buying or category management Excellent commercial, analytical and negotiation skills Experience developing and delivering category and promotional strategies The confidence to influence stakeholders and secure strong commercial outcomes A proactive, tenacious approach and a genuine desire to drive continuous improvement What's on offer 45,000 - 50,000 salary 22 days' holiday + option to purchase additional days Pension and Life Assurance Private Medical Insurance Onsite parking Permanent opportunity with a well-established and growing organisation If you're ready to take the next step in your category management career and make a genuine commercial impact, we'd love to hear from you. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Pertemps Black Country Perms
Customer Account Administrator
Pertemps Black Country Perms Cannock, Staffordshire
Job description Are you highly organised with excellent customer service and project coordination skills? Are you available to start work straight away? Our client, a well-established and successful business based in Cannock, is looking to recruit an experienced Customer Account Manager to join their busy and friendly team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships and takes pride in ensuring projects are delivered accurately and on time. As a Customer Account Manager, you will be responsible for managing several key customer accounts, acting as the main point of contact from order through to delivery. Working closely with customers, the sales team and internal departments, you'll ensure projects run smoothly while delivering an exceptional customer experience. Key Responsibilities Manage multiple key customer accounts on a day-to-day basis. Coordinate customer projects from initial order through to successful completion. Process customer orders accurately and efficiently Liaise regularly with customers, providing updates on project progress and delivery schedules Build and maintain strong relationships with customers, colleagues and the external sales team. Monitor and manage stock allocated to customer accounts. Identify and resolve issues quickly, ensuring minimal disruption to projects. Coordinate customer approvals for new product lines. Ensure clear communication across all departments to keep projects on track Deliver outstanding customer service while meeting deadlines. We're looking for someone who is: Experienced in project coordination, account management, sales support or customer service. An excellent communicator with strong relationship-building skills. Highly organised with exceptional attention to detail. Able to prioritise a busy workload and manage multiple projects simultaneously Calm under pressure with excellent problem-solving abilities. Confident using Microsoft Office, Excel and business systems. What's on Offer? Friendly and supportive working environment Opportunity to work with major customer accounts. Varied and fast-paced role with genuine responsibility. 25 days Holiday + Bank Holidays Free on-site parking. If you have experience as a Project co-ordinator, Project Coordinator, Customer Account Manager, Sales Support, Account Co-ordinator, Order Processing, Customer Service, Project Management we'd love to hear from you.
Oct 01, 2026
Full time
Job description Are you highly organised with excellent customer service and project coordination skills? Are you available to start work straight away? Our client, a well-established and successful business based in Cannock, is looking to recruit an experienced Customer Account Manager to join their busy and friendly team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships and takes pride in ensuring projects are delivered accurately and on time. As a Customer Account Manager, you will be responsible for managing several key customer accounts, acting as the main point of contact from order through to delivery. Working closely with customers, the sales team and internal departments, you'll ensure projects run smoothly while delivering an exceptional customer experience. Key Responsibilities Manage multiple key customer accounts on a day-to-day basis. Coordinate customer projects from initial order through to successful completion. Process customer orders accurately and efficiently Liaise regularly with customers, providing updates on project progress and delivery schedules Build and maintain strong relationships with customers, colleagues and the external sales team. Monitor and manage stock allocated to customer accounts. Identify and resolve issues quickly, ensuring minimal disruption to projects. Coordinate customer approvals for new product lines. Ensure clear communication across all departments to keep projects on track Deliver outstanding customer service while meeting deadlines. We're looking for someone who is: Experienced in project coordination, account management, sales support or customer service. An excellent communicator with strong relationship-building skills. Highly organised with exceptional attention to detail. Able to prioritise a busy workload and manage multiple projects simultaneously Calm under pressure with excellent problem-solving abilities. Confident using Microsoft Office, Excel and business systems. What's on Offer? Friendly and supportive working environment Opportunity to work with major customer accounts. Varied and fast-paced role with genuine responsibility. 25 days Holiday + Bank Holidays Free on-site parking. If you have experience as a Project co-ordinator, Project Coordinator, Customer Account Manager, Sales Support, Account Co-ordinator, Order Processing, Customer Service, Project Management we'd love to hear from you.
Pertemps Thames Water
Project Manager
Pertemps Thames Water Reading, Berkshire
Are you an experienced Project Manager who thrives on turning complex challenges into meaningful results? Do you enjoy bringing people together, driving change and delivering projects that make a real difference to customers? Thames Water is looking for a highly motivated Project Manager to join our Retail PMO team within the Customer Experience Transformation function on a 19 to 24 month Fixed Term Contract. This is a fantastic opportunity to play a key role in helping to improve customer outcomes. In this role, you will work closely with a Technical Project Manager, senior leaders and cross-functional teams; you'll lead the successful delivery of high-profile initiatives in a fast-paced and evolving environment. Build strong stakeholder relationships, navigate complexity with confidence and use creative problem-solving to keep projects moving forward and delivering value. As part of our Retail PMO team, you'll help drive excellence in project governance, delivery and ways of working. You'll ensure projects are delivered successfully and create lasting benefits for our customers, colleagues and the business. What you will be doing as a Project Manager Lead Project Delivery - Deliver projects on time, within scope, budget and quality expectations. Manage Stakeholders - Build strong relationships with sponsors, senior stakeholders and business teams, ensuring alignment and effective decision-making throughout delivery. Coordinate Delivery - Partner with a Technical Project Manager and a Business Lead to coordinate business and technical delivery activities and ensure successful implementation. Problem Solving - Proactively identify and address risks, issues, dependencies and blockers to keep delivery on track. Governance & Reporting - Maintain project governance, RAID logs, reporting and progress updates. Project Communications - Develop and deliver communication and engagement activities to support successful project outcomes and keep stakeholders informed. Compliance & Quality - Ensure adherence to governance, regulatory and quality requirements. Financial Management - Monitor budgets, forecasts and project spend to maximise value. What you should bring to the role Essential Demonstrable experience of delivering complex projects in a customer-focused, regulated or similar demanding environment. Strong track record of leading projects end to end and delivering measurable outcomes and benefits. Excellent stakeholder management, communication and influencing skills, including confidence working with senior leaders/sponsors. The ability to absorb information quickly, break down complex problems and develop practical solutions. Experience of different delivery approaches, including Agile or hybrid methods, alongside robust governance and reporting. Sound commercial awareness and experience managing project budgets, forecasts and value. Experience preparing teams for change and embedding new ways of working. Strong attention to detail, resilience and the ability to create momentum in changing environments. Experience of working within customer operations or service delivery environments. Desirable Project Management qualification such as APM, PRINCE2, Agile certification or equivalent. Experience of working with contact centre or customer service operations across multiple communication channels. Experience of partnering with a Technical Project Manager to deliver technology-enabled business change. Base Location - Hybrid - Walnut Court, Swindon, or Clear Water Court, Reading Hours: 36 hours per week What's in it for you? A Competitive salary of £55,000 to £60,000 per annum, depending on skills and experience 26 days holiday per year, increasing to 30 days with length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Oct 01, 2026
Full time
Are you an experienced Project Manager who thrives on turning complex challenges into meaningful results? Do you enjoy bringing people together, driving change and delivering projects that make a real difference to customers? Thames Water is looking for a highly motivated Project Manager to join our Retail PMO team within the Customer Experience Transformation function on a 19 to 24 month Fixed Term Contract. This is a fantastic opportunity to play a key role in helping to improve customer outcomes. In this role, you will work closely with a Technical Project Manager, senior leaders and cross-functional teams; you'll lead the successful delivery of high-profile initiatives in a fast-paced and evolving environment. Build strong stakeholder relationships, navigate complexity with confidence and use creative problem-solving to keep projects moving forward and delivering value. As part of our Retail PMO team, you'll help drive excellence in project governance, delivery and ways of working. You'll ensure projects are delivered successfully and create lasting benefits for our customers, colleagues and the business. What you will be doing as a Project Manager Lead Project Delivery - Deliver projects on time, within scope, budget and quality expectations. Manage Stakeholders - Build strong relationships with sponsors, senior stakeholders and business teams, ensuring alignment and effective decision-making throughout delivery. Coordinate Delivery - Partner with a Technical Project Manager and a Business Lead to coordinate business and technical delivery activities and ensure successful implementation. Problem Solving - Proactively identify and address risks, issues, dependencies and blockers to keep delivery on track. Governance & Reporting - Maintain project governance, RAID logs, reporting and progress updates. Project Communications - Develop and deliver communication and engagement activities to support successful project outcomes and keep stakeholders informed. Compliance & Quality - Ensure adherence to governance, regulatory and quality requirements. Financial Management - Monitor budgets, forecasts and project spend to maximise value. What you should bring to the role Essential Demonstrable experience of delivering complex projects in a customer-focused, regulated or similar demanding environment. Strong track record of leading projects end to end and delivering measurable outcomes and benefits. Excellent stakeholder management, communication and influencing skills, including confidence working with senior leaders/sponsors. The ability to absorb information quickly, break down complex problems and develop practical solutions. Experience of different delivery approaches, including Agile or hybrid methods, alongside robust governance and reporting. Sound commercial awareness and experience managing project budgets, forecasts and value. Experience preparing teams for change and embedding new ways of working. Strong attention to detail, resilience and the ability to create momentum in changing environments. Experience of working within customer operations or service delivery environments. Desirable Project Management qualification such as APM, PRINCE2, Agile certification or equivalent. Experience of working with contact centre or customer service operations across multiple communication channels. Experience of partnering with a Technical Project Manager to deliver technology-enabled business change. Base Location - Hybrid - Walnut Court, Swindon, or Clear Water Court, Reading Hours: 36 hours per week What's in it for you? A Competitive salary of £55,000 to £60,000 per annum, depending on skills and experience 26 days holiday per year, increasing to 30 days with length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Pertemps Bristol Commercial
Senior Property Manager
Pertemps Bristol Commercial
Senior Property Manager Location: Downend, Bristol Salary: £31,000 basic + OTE £34,000+ Hours: Monday-Friday, 8:45am-5:30pm (No Weekends) Pertemps Bristol are looking for an experienced Senior Property Manager to join an established independent estate agency in Downend. You'll manage a portfolio of rental properties and be a senior member of the property management team. You'll deal with landlords, tenants and contractors, while also supporting the wider team. What you'll be doing Managing a portfolio of rental properties Organising repairs and maintenance Arranging property safety checks Making sure properties meet legal requirements Carrying out property inspections Managing tenant check-ins and check-outs Dealing with tenancy deposits and disputes Keeping landlords and tenants updated Building good relationships with contractors Supporting and helping to lead the property management team Working with the wider lettings team What they're looking for You'll need previous experience in residential property management and be ready to take on more responsibility. Ideally, you'll have: Good property management experience Confidence supporting or leading a team Strong organisational and time-management skills Good attention to detail Excellent communication skills The ability to manage several tasks at once A calm and practical approach to solving problems Good customer service skills The ability to work both independently and as part of a team A full UK driving licence and your own car What you'll get £31,000 basic salary OTE £34,000+ Shared team commission Extra individual commission for hitting certain targets 25 days' holiday + bank holidays Extra holiday after 3 and 6 years Paid social events Parking near the office Training and development Support towards CeLAP and other professional qualifications Employee discounts on travel, fashion, wellbeing and more Opportunities to progress your career If you are interested in applying for this position and you have the relevant experience, please click APPLY
Oct 01, 2026
Full time
Senior Property Manager Location: Downend, Bristol Salary: £31,000 basic + OTE £34,000+ Hours: Monday-Friday, 8:45am-5:30pm (No Weekends) Pertemps Bristol are looking for an experienced Senior Property Manager to join an established independent estate agency in Downend. You'll manage a portfolio of rental properties and be a senior member of the property management team. You'll deal with landlords, tenants and contractors, while also supporting the wider team. What you'll be doing Managing a portfolio of rental properties Organising repairs and maintenance Arranging property safety checks Making sure properties meet legal requirements Carrying out property inspections Managing tenant check-ins and check-outs Dealing with tenancy deposits and disputes Keeping landlords and tenants updated Building good relationships with contractors Supporting and helping to lead the property management team Working with the wider lettings team What they're looking for You'll need previous experience in residential property management and be ready to take on more responsibility. Ideally, you'll have: Good property management experience Confidence supporting or leading a team Strong organisational and time-management skills Good attention to detail Excellent communication skills The ability to manage several tasks at once A calm and practical approach to solving problems Good customer service skills The ability to work both independently and as part of a team A full UK driving licence and your own car What you'll get £31,000 basic salary OTE £34,000+ Shared team commission Extra individual commission for hitting certain targets 25 days' holiday + bank holidays Extra holiday after 3 and 6 years Paid social events Parking near the office Training and development Support towards CeLAP and other professional qualifications Employee discounts on travel, fashion, wellbeing and more Opportunities to progress your career If you are interested in applying for this position and you have the relevant experience, please click APPLY
Zachary Daniels Recruitment
Assistant Manager
Zachary Daniels Recruitment Milton Keynes Village, Buckinghamshire
Assistant Manager - Fashion Retail Milton Keynes Salary: Up to £30,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant heart of Milton Keynes. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's fashion image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to £30,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion. Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in Milton Keynes? If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH36676
Oct 01, 2026
Full time
Assistant Manager - Fashion Retail Milton Keynes Salary: Up to £30,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant heart of Milton Keynes. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's fashion image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to £30,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion. Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in Milton Keynes? If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH36676
Pertemps Thames Water
Senior Process Technician
Pertemps Thames Water Redhill, Surrey
We currently have an opportunity for a Senior Technician to join the team in Redhill Earlswood SPS. As part of the team, your role will be primarily field-based and will include routine technician activities whilst taking the lead role using your knowledge and experience. You will also be providing support to the Performance Manager and be responsible for day-to-day team guidance and coaching, and process monitoring and maintenance. This is a fantastic opportunity for the right applicant to gain valuable team, site and contractor management experience, and to contribute to ensuring sewage and sludge are treated effectively and efficiently, protecting our rivers and our local environment. What you'll be doing as the Senior Technician Provide coaching and mentoring for team members, including apprentices, upskillers and new starters (for example, LTO, monitor verification processes, event learning) Provide technical input to help with delivery of the production plan and promote first-time fixes (this could include attending planning meetings, inputting into asset availability improvements, investigating site trips) Work with the Performance Manager to assist with smooth running of the team by taking over some day-to-day management or coordinator activities (for example, assisting with process risk assessments, obtaining quotes, assisting with site inductions and reviewing RAMS) Role model positive behavioural safety and site pride. Support and promote a positive H&S culture (for example, supporting your colleagues to recognise and raise safety observations both good and bad, own resolution of issues, identify 'Site Pride' sites, assist with H&S action completion) Step up to help cover activities when the Performance Manager or technical coordinator is unavailable Participate in out-of-hours standby rota Base Location: Redhill Earlswood SPS - RH1 5HE Working Pattern: 38 hours Monday- Friday 7:30 am - 3:36 pm. Plus, standby & overtime opportunities upon completion of essential company training. All PPE, tools, a company van and a fuel card are provided. What you should bring to the role To thrive in this role, the essential criteria you'll need are: NVQ 3 in Operating Process Plant - or working towards it. Management qualification - or working towards it. Hands-on operation and maintenance of the wastewater treatment process and plant. Proactive - take the lead on recommendations and improvements around the site and communicate effectively. Take ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. Have good communication and interpersonal skills to interact with the team. Teamwork - We are one team, and our end goals are the same. IOSH trained or willing to complete H&S training A valid UK driving licence is essential. What's in it for you? Competitive salary up to £35,000 per annum, depending on skills and experience. Performance-related pay plan directly linked to company performance measures and targets Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Oct 01, 2026
Full time
We currently have an opportunity for a Senior Technician to join the team in Redhill Earlswood SPS. As part of the team, your role will be primarily field-based and will include routine technician activities whilst taking the lead role using your knowledge and experience. You will also be providing support to the Performance Manager and be responsible for day-to-day team guidance and coaching, and process monitoring and maintenance. This is a fantastic opportunity for the right applicant to gain valuable team, site and contractor management experience, and to contribute to ensuring sewage and sludge are treated effectively and efficiently, protecting our rivers and our local environment. What you'll be doing as the Senior Technician Provide coaching and mentoring for team members, including apprentices, upskillers and new starters (for example, LTO, monitor verification processes, event learning) Provide technical input to help with delivery of the production plan and promote first-time fixes (this could include attending planning meetings, inputting into asset availability improvements, investigating site trips) Work with the Performance Manager to assist with smooth running of the team by taking over some day-to-day management or coordinator activities (for example, assisting with process risk assessments, obtaining quotes, assisting with site inductions and reviewing RAMS) Role model positive behavioural safety and site pride. Support and promote a positive H&S culture (for example, supporting your colleagues to recognise and raise safety observations both good and bad, own resolution of issues, identify 'Site Pride' sites, assist with H&S action completion) Step up to help cover activities when the Performance Manager or technical coordinator is unavailable Participate in out-of-hours standby rota Base Location: Redhill Earlswood SPS - RH1 5HE Working Pattern: 38 hours Monday- Friday 7:30 am - 3:36 pm. Plus, standby & overtime opportunities upon completion of essential company training. All PPE, tools, a company van and a fuel card are provided. What you should bring to the role To thrive in this role, the essential criteria you'll need are: NVQ 3 in Operating Process Plant - or working towards it. Management qualification - or working towards it. Hands-on operation and maintenance of the wastewater treatment process and plant. Proactive - take the lead on recommendations and improvements around the site and communicate effectively. Take ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. Have good communication and interpersonal skills to interact with the team. Teamwork - We are one team, and our end goals are the same. IOSH trained or willing to complete H&S training A valid UK driving licence is essential. What's in it for you? Competitive salary up to £35,000 per annum, depending on skills and experience. Performance-related pay plan directly linked to company performance measures and targets Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Pertemps Telford
Company Senior Director
Pertemps Telford Telford, Shropshire
Company Senior Director Our client based in Telford, is looking for a new senior director to take over the company in this new exciting chapter and help drive the company and sales forward, this new phase of development. The business has a strong heritage, established supplier relationships and an international customer base, and is now looking to strengthen its senior leadership team with an experienced, commercially driven individual who can take responsibility for the overall direction and performance of the organisation. The initial appointment will be on an Acting Managing Director basis, with the intention that the successful candidate will transition into a permanent Managing Director position following a successful initial period, anticipated to be within approximately 6-12 months, reporting into the current owner. This is an opportunity for an ambitious senior leader to take genuine ownership of a business, assess its current position and develop a clear strategy for sustainable growth. You will oversee and control daily business operations, guides long-term company strategy, and answers directly to the board of directors, and being the main link between the board and staff, as part of your role you will be turning big goals into daily action and company profitability. As part of this very important ket role, you will be creating and launching business plans, overseeing daily work across all departments, tracking budgets, control costs and drive revenue growth, you will be responsible for the hiring of senior managers, building strong teams, guiding company culture, whilst making sure company performance is relayed to the board and staff. Ideal Candidate 5 + Years working as a Managing Director/General Manager/Commercial Director University Degree in Business or Equivalent Experienced in full P&L responsibility and business leadership Confident in developing and implementing commercial strategy A Strong relationship builder who is comfortable dealing directly with major customers and suppliers Experienced in developing B2B, wholesale or distribution relationships Proven track record in developing and driving a company forward Deep understanding of corporate finance, market trends, and business laws. Pro-active and visible, with a genuine appetite for getting out into the market, attending exhibitions and meeting potential customers. Internationally minded, with the confidence and willingness to develop overseas market. A strong negotiator with excellent commercial and communication skills. Comfortable working within an established business while having a vision to evolve and modernise its approach. Strong leadership, problem-solving, and public speaking abilities. Hours Days - Flexible Depending on business needs 9-5pm Salary £75,000 - £85,000 per annum + Additional Benefits If you are interested in this vacancy, please click to APPLY.
Oct 01, 2026
Full time
Company Senior Director Our client based in Telford, is looking for a new senior director to take over the company in this new exciting chapter and help drive the company and sales forward, this new phase of development. The business has a strong heritage, established supplier relationships and an international customer base, and is now looking to strengthen its senior leadership team with an experienced, commercially driven individual who can take responsibility for the overall direction and performance of the organisation. The initial appointment will be on an Acting Managing Director basis, with the intention that the successful candidate will transition into a permanent Managing Director position following a successful initial period, anticipated to be within approximately 6-12 months, reporting into the current owner. This is an opportunity for an ambitious senior leader to take genuine ownership of a business, assess its current position and develop a clear strategy for sustainable growth. You will oversee and control daily business operations, guides long-term company strategy, and answers directly to the board of directors, and being the main link between the board and staff, as part of your role you will be turning big goals into daily action and company profitability. As part of this very important ket role, you will be creating and launching business plans, overseeing daily work across all departments, tracking budgets, control costs and drive revenue growth, you will be responsible for the hiring of senior managers, building strong teams, guiding company culture, whilst making sure company performance is relayed to the board and staff. Ideal Candidate 5 + Years working as a Managing Director/General Manager/Commercial Director University Degree in Business or Equivalent Experienced in full P&L responsibility and business leadership Confident in developing and implementing commercial strategy A Strong relationship builder who is comfortable dealing directly with major customers and suppliers Experienced in developing B2B, wholesale or distribution relationships Proven track record in developing and driving a company forward Deep understanding of corporate finance, market trends, and business laws. Pro-active and visible, with a genuine appetite for getting out into the market, attending exhibitions and meeting potential customers. Internationally minded, with the confidence and willingness to develop overseas market. A strong negotiator with excellent commercial and communication skills. Comfortable working within an established business while having a vision to evolve and modernise its approach. Strong leadership, problem-solving, and public speaking abilities. Hours Days - Flexible Depending on business needs 9-5pm Salary £75,000 - £85,000 per annum + Additional Benefits If you are interested in this vacancy, please click to APPLY.
Pertemps Warrington
Business Development Manager
Pertemps Warrington Warrington, Cheshire
Job Title: Business Development Manager (UK and Ireland) Location: Warrington Salary: £50,000- £60,000 per annum + Car allowance Hours: Monday- Friday 08:30- 17:00 Contract: Permanent Our client specialises in manufacturing metal products for a wide variety of industries and for an extensive range of applications. They fabricate products in a wide variety of materials from perforated aluminium sheets to stainless steel woven mesh and rubber mats. Reporting to the General Manager, the Business Development Manager will drive new business growth across the UK by identifying target markets, developing new customer relationships and building a strong sales pipeline. As a Business Development Manager (UK and Ireland) your duties will be: - Identify and develop new markets, sectors, customers and commercial opportunities. Generate leads through direct outreach, networking, referrals, exhibitions, visits and industry events. Build relationships with OEMs, sub-contractors, consultants, architects, contractors and distributors. Qualify opportunities by understanding customer requirements, project scope, timing and commercial potential. Build and maintain a balanced pipeline of short, medium and long-term opportunities. Develop clear opportunity briefs and ensure relevant commercial, customer and technical information is captured before handover. Work closely with the Technical Pricing Sales Team to ensure smooth handover and maintain commercial momentum. Follow up quoted opportunities and identify further opportunities within existing customer relationships. Maintain accurate CRM/ERP records and support the ongoing development of sales processes. Work with Marketing on targeted lead-generation activity. Provide monthly reports on business development activity, pipeline, KPIs and conversion. Support sales strategy, target setting and identification of priority markets and sectors. The successful Business Development Manager (UK and Ireland) will have the following skills: - Proven experience in Business Development, new business generation or B2B Sales. Experience within engineering, industrial manufacturing, engineered products, construction systems or architectural metalwork. Strong CRM, pipeline management and sales reporting experience. The ability to analyse sales data, KPIs, pipeline and forecasts and communicate findings to senior management. Excellent communication, relationship-building and presentation skills. Strong commercial awareness and the ability to identify and develop high-value opportunities. Excellent organisation skills and confidence using Excel, Outlook and general business systems. A proactive, self-directed approach and the ability to take ownership of a pipeline
Oct 01, 2026
Full time
Job Title: Business Development Manager (UK and Ireland) Location: Warrington Salary: £50,000- £60,000 per annum + Car allowance Hours: Monday- Friday 08:30- 17:00 Contract: Permanent Our client specialises in manufacturing metal products for a wide variety of industries and for an extensive range of applications. They fabricate products in a wide variety of materials from perforated aluminium sheets to stainless steel woven mesh and rubber mats. Reporting to the General Manager, the Business Development Manager will drive new business growth across the UK by identifying target markets, developing new customer relationships and building a strong sales pipeline. As a Business Development Manager (UK and Ireland) your duties will be: - Identify and develop new markets, sectors, customers and commercial opportunities. Generate leads through direct outreach, networking, referrals, exhibitions, visits and industry events. Build relationships with OEMs, sub-contractors, consultants, architects, contractors and distributors. Qualify opportunities by understanding customer requirements, project scope, timing and commercial potential. Build and maintain a balanced pipeline of short, medium and long-term opportunities. Develop clear opportunity briefs and ensure relevant commercial, customer and technical information is captured before handover. Work closely with the Technical Pricing Sales Team to ensure smooth handover and maintain commercial momentum. Follow up quoted opportunities and identify further opportunities within existing customer relationships. Maintain accurate CRM/ERP records and support the ongoing development of sales processes. Work with Marketing on targeted lead-generation activity. Provide monthly reports on business development activity, pipeline, KPIs and conversion. Support sales strategy, target setting and identification of priority markets and sectors. The successful Business Development Manager (UK and Ireland) will have the following skills: - Proven experience in Business Development, new business generation or B2B Sales. Experience within engineering, industrial manufacturing, engineered products, construction systems or architectural metalwork. Strong CRM, pipeline management and sales reporting experience. The ability to analyse sales data, KPIs, pipeline and forecasts and communicate findings to senior management. Excellent communication, relationship-building and presentation skills. Strong commercial awareness and the ability to identify and develop high-value opportunities. Excellent organisation skills and confidence using Excel, Outlook and general business systems. A proactive, self-directed approach and the ability to take ownership of a pipeline
Zachary Daniels Recruitment
Store Manager
Zachary Daniels Recruitment Cookstown, County Tyrone
Store Manager Cookstown Salary up to 38,000 + Generous Bonus Fast paced retail Salary: Up to 38,000 + Bonus & Benefits Are you an experienced Store Manager looking for your next opportunity with a well-established and highly recognised retailer? We are currently recruiting for a Store Manage r on behalf of a leading big-box retailer in Cookstown, Northern Ireland. Known for its extensive product range, fantastic promotions and strong reputation within the market, this is an exciting opportunity to join a successful and customer-focused business. As Store Manager , you will take full responsibility for the day-to-day running of the store, leading a team to deliver excellent customer service, achieve commercial targets and maintain high operational standards. As Store Manager, you will: Lead, coach and develop a large retail team to achieve individual and store performance targets Take ownership of sales, KPIs and commercial performance Deliver an exceptional customer experience and ensure consistently high service standards Manage recruitment, onboarding, training and ongoing team development Analyse store performance and identify opportunities to maximise sales and profitability Maintain excellent visual, operational and merchandising standards Oversee stock management, deliveries and inventory processes Ensure company policies, procedures and health & safety standards are followed Motivate your team through effective communication, coaching and recognition Support the delivery of key promotions, campaigns and seasonal activity What's on offer? Salary up to 38,000 + a generous bonus (can earn over an extra 10k per year) Benefits package Career development and progression opportunities The opportunity to join a well-established and highly recognised retail business A supportive and people-focused working environment If you're an experienced Store Manager who enjoys leading teams, driving performance and working within a busy retail environment, we'd love to hear from you. Please apply with your most up to date CV! Store Manager Cookstown Salary up to 38,000 + Generous Bonus Fast paced retail BH37519
Oct 01, 2026
Full time
Store Manager Cookstown Salary up to 38,000 + Generous Bonus Fast paced retail Salary: Up to 38,000 + Bonus & Benefits Are you an experienced Store Manager looking for your next opportunity with a well-established and highly recognised retailer? We are currently recruiting for a Store Manage r on behalf of a leading big-box retailer in Cookstown, Northern Ireland. Known for its extensive product range, fantastic promotions and strong reputation within the market, this is an exciting opportunity to join a successful and customer-focused business. As Store Manager , you will take full responsibility for the day-to-day running of the store, leading a team to deliver excellent customer service, achieve commercial targets and maintain high operational standards. As Store Manager, you will: Lead, coach and develop a large retail team to achieve individual and store performance targets Take ownership of sales, KPIs and commercial performance Deliver an exceptional customer experience and ensure consistently high service standards Manage recruitment, onboarding, training and ongoing team development Analyse store performance and identify opportunities to maximise sales and profitability Maintain excellent visual, operational and merchandising standards Oversee stock management, deliveries and inventory processes Ensure company policies, procedures and health & safety standards are followed Motivate your team through effective communication, coaching and recognition Support the delivery of key promotions, campaigns and seasonal activity What's on offer? Salary up to 38,000 + a generous bonus (can earn over an extra 10k per year) Benefits package Career development and progression opportunities The opportunity to join a well-established and highly recognised retail business A supportive and people-focused working environment If you're an experienced Store Manager who enjoys leading teams, driving performance and working within a busy retail environment, we'd love to hear from you. Please apply with your most up to date CV! Store Manager Cookstown Salary up to 38,000 + Generous Bonus Fast paced retail BH37519
Chiltern Recruitment Ltd
Financial Lines Claims Manager
Chiltern Recruitment Ltd
Our Client is recruiting a Financial Lines Claims Manager for a full-time, hybrid contract role in London. The role will oversee claims services delivered through delegated authority programmes across the UK, Europe and US. It will suit an experienced Financial Lines claims professional who can manage complex referrals, monitor programme performance and maintain effective internal and external relationships. The salary is £115,000 per annum, plus discretionary bonus , for 37.50 hours per week. UK and overseas travel will be required when undertaking claims due diligence reviews. Responsibilities: Monitor in-house claims functions and third-party claims administrators, ensuring compliance with claims handling agreements and agreed service standards Manage accurate and timely referrals of large, complex claims and cases outside delegated authority, maintaining appropriate documentation and internal claims records Monitor referred claims closely and report new claims and significant loss movements to management, reinsurers and other relevant parties Provide the actuarial team with the information needed to establish claim-specific incurred but not reported reserves at quarter-end Oversee monthly claims performance analysis for live delegated authority programmes and third-party administrators, assessing results against expectations and forecasts Conduct claims due diligence reviews for new opportunities, including UK and overseas travel as required Follow up and resolve claims audit findings and actions with delegated partners and third-party administrators, providing feedback to the internal audit function Support the resolution of claims-related complaints Build and maintain relationships with external parties relevant to each claim or programme Review third-party claims administrators' contracts with external suppliers where required, ensuring appropriate rates and terms are in place Oversee projects and complete other assigned duties Maintain compliance with applicable UK and international statutory and regulatory obligations, including sanctions, financial crime and local licensing requirements Support prudent business management, give due regard to customers' interests and follow whistleblowing procedures Apply Consumer Duty principles where relevant to support good outcomes for retail customers Experience required: At least 10 years' claims experience across a range of Financial Lines classes, such as Directors and Officers, Professional Indemnity, Cyber, Political Risk, Contingency, After the Event and Legal Expenses Insurance Strong technical claims knowledge and experience Effective communication, negotiation and influencing skills Strong analytical and problem-solving ability Ability to manage multiple priorities and work to strict deadlines in a changing environment Good written reporting skills Proficiency in Microsoft Word, Excel and PowerPoint, with sound general IT knowledge Exposure to claims across several European jurisdictions would be advantageous Experience of delegated authorities or programme management would be advantageous Fluency in Italian or another European language would be advantageous A legal or CII qualification would be advantageous
Oct 01, 2026
Full time
Our Client is recruiting a Financial Lines Claims Manager for a full-time, hybrid contract role in London. The role will oversee claims services delivered through delegated authority programmes across the UK, Europe and US. It will suit an experienced Financial Lines claims professional who can manage complex referrals, monitor programme performance and maintain effective internal and external relationships. The salary is £115,000 per annum, plus discretionary bonus , for 37.50 hours per week. UK and overseas travel will be required when undertaking claims due diligence reviews. Responsibilities: Monitor in-house claims functions and third-party claims administrators, ensuring compliance with claims handling agreements and agreed service standards Manage accurate and timely referrals of large, complex claims and cases outside delegated authority, maintaining appropriate documentation and internal claims records Monitor referred claims closely and report new claims and significant loss movements to management, reinsurers and other relevant parties Provide the actuarial team with the information needed to establish claim-specific incurred but not reported reserves at quarter-end Oversee monthly claims performance analysis for live delegated authority programmes and third-party administrators, assessing results against expectations and forecasts Conduct claims due diligence reviews for new opportunities, including UK and overseas travel as required Follow up and resolve claims audit findings and actions with delegated partners and third-party administrators, providing feedback to the internal audit function Support the resolution of claims-related complaints Build and maintain relationships with external parties relevant to each claim or programme Review third-party claims administrators' contracts with external suppliers where required, ensuring appropriate rates and terms are in place Oversee projects and complete other assigned duties Maintain compliance with applicable UK and international statutory and regulatory obligations, including sanctions, financial crime and local licensing requirements Support prudent business management, give due regard to customers' interests and follow whistleblowing procedures Apply Consumer Duty principles where relevant to support good outcomes for retail customers Experience required: At least 10 years' claims experience across a range of Financial Lines classes, such as Directors and Officers, Professional Indemnity, Cyber, Political Risk, Contingency, After the Event and Legal Expenses Insurance Strong technical claims knowledge and experience Effective communication, negotiation and influencing skills Strong analytical and problem-solving ability Ability to manage multiple priorities and work to strict deadlines in a changing environment Good written reporting skills Proficiency in Microsoft Word, Excel and PowerPoint, with sound general IT knowledge Exposure to claims across several European jurisdictions would be advantageous Experience of delegated authorities or programme management would be advantageous Fluency in Italian or another European language would be advantageous A legal or CII qualification would be advantageous
Pertemps Thames Water
Digital Telecommunications Manager
Pertemps Thames Water Reading, Berkshire
As a Digital Telecommunications Manager, you will play a key role within Thames Water's Digital and Technology function, leading the organisation's approach to reliable, resilient, and future-ready telecommunications services across a complex operational estate. Working closely with suppliers, operational teams, programme delivery, architecture, and business stakeholders, you will ensure telecom services are secure, performant, and aligned to both operational and strategic objectives. This role contributes to Thames Water's operational resilience by ensuring critical communication systems remain available 24/7, supporting customer operations, field services, contact centres, operational sites, and digital platforms. You will collaborate across the business to drive service excellence, optimise supplier performance, manage operational risks, and support the transformation of Thames Water's telecoms landscape. What you'll be doing as a Digital Telecommunications Manager Lead the delivery and operational management of Thames Water's digital telecommunications services across cloud and on-premises platforms. Manage supplier relationships and telecom service contracts, ensuring delivery against agreed SLAs, KPIs, and operational expectations. Act as the primary escalation point for telecom faults, incidents, problems, and operational service risks. Ensure telecom services are reliable, resilient, secure, and optimised to support business and operational requirements. Support service introduction and transition activities through effective change management and governance processes. Drive continual service improvement across telecom services, improving service quality, customer experience, and operational performance. Develop and maintain strong relationships with key business, operational, and technical stakeholders. Lead service governance activities, including weekly and monthly operational reviews, reporting, and supplier performance management. Manage telecom service requests, ensuring all requests, incidents, and faults are resolved within agreed service levels. Review and approve root cause analysis reports and corrective action plans for operational incidents. Ensure compliance with IT service management processes including Change Management, Capacity Management, and Availability Management. Manage telecom operational budgets, ensuring cost control, forecasting, accruals, and financial reporting activities are completed accurately. Support commercial and contractual governance activities to ensure quality, compliance, and value from telecom suppliers. Collaborate with digital, operational, and transformation teams to support the integration of new telecom technologies and services. Define and support the telecom technology roadmap, including Cellular, NB-IoT, CAT1, RedCap, 4G, 5G, 6G, eSIM, Satellite, and LoRaWAN technologies. Support the safe and sustainable integration of telecom services into Thames Water's core technology environments. Identify, manage, and mitigate operational and service risks across the telecoms estate. Provide regular operational, financial, and service performance reporting to senior leadership teams. Drive continuous improvement in telecom service delivery processes, governance, and supplier management practices. Ensure health, safety, and wellbeing remain the highest priority across all service and operational activities. Base location - Hybrid - Reading (STW) - RG2 0RP Working pattern - 36 hours Monday to Friday. What you should bring to the role Extensive experience managing telecom service delivery within large or complex enterprise environments. Strong experience managing telecom suppliers, operational contracts, and service governance activities. Experience managing telecom operational support, incidents, problems, and service improvements. Strong stakeholder management skills with the ability to engage technical, operational, and business teams effectively. Excellent communication and customer service skills. Proven problem-solving and decision-making capability within operational and service environments. Experience managing teams, suppliers, or project delivery activities. Experience working within ITIL, Agile, Waterfall, Lean, or similar delivery methodologies. Ability to manage conflicting priorities and operational demands in fast-paced environments. Strong organisational and planning capabilities with a focus on operational excellence and customer outcomes. Proactive and collaborative approach with strong commercial awareness and supplier management capability. Technical experience and skills Strong understanding of telecommunications technologies including WAN, VoIP, Satellite, NB-IoT, 4G, and 5G technologies. Knowledge of telecom infrastructure, unified communications, contact centre technologies, and connectivity services. Experience supporting cloud and on-premises telecom environments. Understanding of telecom service management processes including incident, change, capacity, and availability management. Experience managing telecom operational risks, service reporting, and performance metrics. Ability to support telecom transformation and technology modernisation programmes. Commercial awareness including budget management, supplier governance, and cost optimisation activities. Desirable qualifications and experience Experience working within utilities, critical infrastructure, or regulated industries. Experience supporting large-scale telecom or digital transformation programmes. Knowledge of operational technology (OT) environments and critical operational communications. Experience managing large-scale enterprise telecom estates with complex operational dependencies. Experience working within matrix organisations and multi-supplier environments. Desirable technical skills and qualifications Degree qualified in telecommunications, networks, or a related technical discipline. Chartered professional or engineering status. Technical problem-solving and issue-resolution capability within telecom environments. Knowledge of telecom architecture and future connectivity technologies. Experience supporting strategic supplier and commercial management activities. What's in it for you? Competitive salary between £62,000 and £78,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Oct 01, 2026
Full time
As a Digital Telecommunications Manager, you will play a key role within Thames Water's Digital and Technology function, leading the organisation's approach to reliable, resilient, and future-ready telecommunications services across a complex operational estate. Working closely with suppliers, operational teams, programme delivery, architecture, and business stakeholders, you will ensure telecom services are secure, performant, and aligned to both operational and strategic objectives. This role contributes to Thames Water's operational resilience by ensuring critical communication systems remain available 24/7, supporting customer operations, field services, contact centres, operational sites, and digital platforms. You will collaborate across the business to drive service excellence, optimise supplier performance, manage operational risks, and support the transformation of Thames Water's telecoms landscape. What you'll be doing as a Digital Telecommunications Manager Lead the delivery and operational management of Thames Water's digital telecommunications services across cloud and on-premises platforms. Manage supplier relationships and telecom service contracts, ensuring delivery against agreed SLAs, KPIs, and operational expectations. Act as the primary escalation point for telecom faults, incidents, problems, and operational service risks. Ensure telecom services are reliable, resilient, secure, and optimised to support business and operational requirements. Support service introduction and transition activities through effective change management and governance processes. Drive continual service improvement across telecom services, improving service quality, customer experience, and operational performance. Develop and maintain strong relationships with key business, operational, and technical stakeholders. Lead service governance activities, including weekly and monthly operational reviews, reporting, and supplier performance management. Manage telecom service requests, ensuring all requests, incidents, and faults are resolved within agreed service levels. Review and approve root cause analysis reports and corrective action plans for operational incidents. Ensure compliance with IT service management processes including Change Management, Capacity Management, and Availability Management. Manage telecom operational budgets, ensuring cost control, forecasting, accruals, and financial reporting activities are completed accurately. Support commercial and contractual governance activities to ensure quality, compliance, and value from telecom suppliers. Collaborate with digital, operational, and transformation teams to support the integration of new telecom technologies and services. Define and support the telecom technology roadmap, including Cellular, NB-IoT, CAT1, RedCap, 4G, 5G, 6G, eSIM, Satellite, and LoRaWAN technologies. Support the safe and sustainable integration of telecom services into Thames Water's core technology environments. Identify, manage, and mitigate operational and service risks across the telecoms estate. Provide regular operational, financial, and service performance reporting to senior leadership teams. Drive continuous improvement in telecom service delivery processes, governance, and supplier management practices. Ensure health, safety, and wellbeing remain the highest priority across all service and operational activities. Base location - Hybrid - Reading (STW) - RG2 0RP Working pattern - 36 hours Monday to Friday. What you should bring to the role Extensive experience managing telecom service delivery within large or complex enterprise environments. Strong experience managing telecom suppliers, operational contracts, and service governance activities. Experience managing telecom operational support, incidents, problems, and service improvements. Strong stakeholder management skills with the ability to engage technical, operational, and business teams effectively. Excellent communication and customer service skills. Proven problem-solving and decision-making capability within operational and service environments. Experience managing teams, suppliers, or project delivery activities. Experience working within ITIL, Agile, Waterfall, Lean, or similar delivery methodologies. Ability to manage conflicting priorities and operational demands in fast-paced environments. Strong organisational and planning capabilities with a focus on operational excellence and customer outcomes. Proactive and collaborative approach with strong commercial awareness and supplier management capability. Technical experience and skills Strong understanding of telecommunications technologies including WAN, VoIP, Satellite, NB-IoT, 4G, and 5G technologies. Knowledge of telecom infrastructure, unified communications, contact centre technologies, and connectivity services. Experience supporting cloud and on-premises telecom environments. Understanding of telecom service management processes including incident, change, capacity, and availability management. Experience managing telecom operational risks, service reporting, and performance metrics. Ability to support telecom transformation and technology modernisation programmes. Commercial awareness including budget management, supplier governance, and cost optimisation activities. Desirable qualifications and experience Experience working within utilities, critical infrastructure, or regulated industries. Experience supporting large-scale telecom or digital transformation programmes. Knowledge of operational technology (OT) environments and critical operational communications. Experience managing large-scale enterprise telecom estates with complex operational dependencies. Experience working within matrix organisations and multi-supplier environments. Desirable technical skills and qualifications Degree qualified in telecommunications, networks, or a related technical discipline. Chartered professional or engineering status. Technical problem-solving and issue-resolution capability within telecom environments. Knowledge of telecom architecture and future connectivity technologies. Experience supporting strategic supplier and commercial management activities. What's in it for you? Competitive salary between £62,000 and £78,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Pertemps Thames Water
Process Scientist - Clean Water
Pertemps Thames Water Farmoor, Oxfordshire
We currently have a great opportunity for a career-minded individual to take on the important role of Process Scientist. As the successful candidate, you will be responsible for providing expert technical support to operational teams, maintaining regulatory compliance, and meeting internal business targets. Base Location: Hybrid-Farmoor (WTW) - OX2 9NS or Latton (WTW) - GL7 5QF Working hours: 36 hours per week Competitive salary up to £40,000 per annum depending on skills and experience Access to a company van while undertaking field work What you'll be doing as the Process Scientist Working in the Operations sector of the business (clean water production team) acting as an advisor to a specific production team. Investigate and report on infringements, and feedback on remedial actions and share learnings with the Operations Teams. Provide support to Capex schemes/Projects as required. Develop professional working relationships with Operations, Engineering, and other internal customers. Close liaison with other water quality monitoring teams. (such as catchment, groundwater, regulatory response etc). Identify developments/optimisations that may improve asset performance or the business and suggest initiatives to the team and/or line manager. Providing regular water quality reports and data to operational teams to support decision-making and project schemes. What you should bring to the role: Essential HNC or Degree (or equivalent) in a Scientific or Engineering discipline. Problem Solving is a crucial part of this role and any previous experience in this area would be highly beneficial. Good organisational, communication and interpersonal skills are also key to this role as you will be liaising with internal stakeholders within Thames Water daily. The ability to work logically and analytically and be able to maintain a positive and professional approach is also essential. Travel to other sites is required as a major part of this role thus a full UK driving licence is essential. Desirable Ideally have experience in water treatment processes, supply or regulation. What's in it for you? Competitive salary up to £40,000 per annum depending on skills and experience. Development training package provided. 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays). Contributory pension - Defined Contribution - Maximum of 12% - 2x employee contribution. Personal Medical Assessments - Open to all once a year. GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide! Cycle to work scheme, always on and up to £3k, save money, get fit and help protect the environment. WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist. Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Ongoing performance development reviews to help you be your best and identify growth opportunities. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Oct 01, 2026
Full time
We currently have a great opportunity for a career-minded individual to take on the important role of Process Scientist. As the successful candidate, you will be responsible for providing expert technical support to operational teams, maintaining regulatory compliance, and meeting internal business targets. Base Location: Hybrid-Farmoor (WTW) - OX2 9NS or Latton (WTW) - GL7 5QF Working hours: 36 hours per week Competitive salary up to £40,000 per annum depending on skills and experience Access to a company van while undertaking field work What you'll be doing as the Process Scientist Working in the Operations sector of the business (clean water production team) acting as an advisor to a specific production team. Investigate and report on infringements, and feedback on remedial actions and share learnings with the Operations Teams. Provide support to Capex schemes/Projects as required. Develop professional working relationships with Operations, Engineering, and other internal customers. Close liaison with other water quality monitoring teams. (such as catchment, groundwater, regulatory response etc). Identify developments/optimisations that may improve asset performance or the business and suggest initiatives to the team and/or line manager. Providing regular water quality reports and data to operational teams to support decision-making and project schemes. What you should bring to the role: Essential HNC or Degree (or equivalent) in a Scientific or Engineering discipline. Problem Solving is a crucial part of this role and any previous experience in this area would be highly beneficial. Good organisational, communication and interpersonal skills are also key to this role as you will be liaising with internal stakeholders within Thames Water daily. The ability to work logically and analytically and be able to maintain a positive and professional approach is also essential. Travel to other sites is required as a major part of this role thus a full UK driving licence is essential. Desirable Ideally have experience in water treatment processes, supply or regulation. What's in it for you? Competitive salary up to £40,000 per annum depending on skills and experience. Development training package provided. 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays). Contributory pension - Defined Contribution - Maximum of 12% - 2x employee contribution. Personal Medical Assessments - Open to all once a year. GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide! Cycle to work scheme, always on and up to £3k, save money, get fit and help protect the environment. WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist. Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Ongoing performance development reviews to help you be your best and identify growth opportunities. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Pertemps Warrington
Credit And Collections Specialist
Pertemps Warrington
Job Title: Credit and Collections Specialist Location: UK - Fully Remote Role Contract: Permanent Salary: £39,000 - £43,000 (DOE) Hrs: Mon - Fri 08:30 - 17:30hrs Company and Role Our client is a highly reputable $1.6B Global Company, specialising in developing, producing, and distributing a broad range of specialty Chemicals & Minerals for markets including Construction, Agriculture, Steel, Oil & Gas and Consumer industries. The Credit and Collections Specialist will be responsible for accounts receivable sub-ledgers, collection of delinquent balances, assigning and updating customer credit limits, dealing with deductions and monthly reporting. As the Credit and Collections Specialist your key responsibilities are; Manages Business Unit Accounts Receivable ledgers. Reconciliation of account balances. Raises accounts receivable disputes and collection related past due items. Assists in customer dispute administration when requested or where required. Daily customer contact for collection call purposes. Daily account receivable balance monitoring. Researches, investigates, documents and establishes customer credit limits Interaction with senior business unit management, senior corporate managers, and business unit commercial teams. Maintenance and reconciliation of the unallocated cash on assigned ledgers Prepares monthly ledger analysis. Actively works to attain company accounts receivable quality targets for percent current, DSO, ADD and the overall improvement (reduction) of business ledger past due balances Monitors and reports to business unit management customer payment trends Monitors customer financial health and reports to business unit management changes in customer risk exposure Upon receipt of new customer application, perform credit worthiness review and submit for processing. Provide internal and external audit support, as necessary. Influences and negotiates customer payment terms in conjunction with business unit commercial teams Collects and analyzes customer financial data on new and existing customers and report to management Daily work-flow administration of customer orders placed on credit referral. As the Credit and Collections Specialist, you will a have the following qualifications & skills; Must have a minimum of 5 years experience within an Accounts Receivable field or related area. Good working knowledge of order to cash processes and dealing with high level deductions. Experience dealing with large commercial account collections. Confident dealing with fast paced ledgers. Knowledge of Oracle ERP or similar systems. Excellent written and verbal communication skills Ability to manage multiple priorities and meet deadlines.
Oct 01, 2026
Full time
Job Title: Credit and Collections Specialist Location: UK - Fully Remote Role Contract: Permanent Salary: £39,000 - £43,000 (DOE) Hrs: Mon - Fri 08:30 - 17:30hrs Company and Role Our client is a highly reputable $1.6B Global Company, specialising in developing, producing, and distributing a broad range of specialty Chemicals & Minerals for markets including Construction, Agriculture, Steel, Oil & Gas and Consumer industries. The Credit and Collections Specialist will be responsible for accounts receivable sub-ledgers, collection of delinquent balances, assigning and updating customer credit limits, dealing with deductions and monthly reporting. As the Credit and Collections Specialist your key responsibilities are; Manages Business Unit Accounts Receivable ledgers. Reconciliation of account balances. Raises accounts receivable disputes and collection related past due items. Assists in customer dispute administration when requested or where required. Daily customer contact for collection call purposes. Daily account receivable balance monitoring. Researches, investigates, documents and establishes customer credit limits Interaction with senior business unit management, senior corporate managers, and business unit commercial teams. Maintenance and reconciliation of the unallocated cash on assigned ledgers Prepares monthly ledger analysis. Actively works to attain company accounts receivable quality targets for percent current, DSO, ADD and the overall improvement (reduction) of business ledger past due balances Monitors and reports to business unit management customer payment trends Monitors customer financial health and reports to business unit management changes in customer risk exposure Upon receipt of new customer application, perform credit worthiness review and submit for processing. Provide internal and external audit support, as necessary. Influences and negotiates customer payment terms in conjunction with business unit commercial teams Collects and analyzes customer financial data on new and existing customers and report to management Daily work-flow administration of customer orders placed on credit referral. As the Credit and Collections Specialist, you will a have the following qualifications & skills; Must have a minimum of 5 years experience within an Accounts Receivable field or related area. Good working knowledge of order to cash processes and dealing with high level deductions. Experience dealing with large commercial account collections. Confident dealing with fast paced ledgers. Knowledge of Oracle ERP or similar systems. Excellent written and verbal communication skills Ability to manage multiple priorities and meet deadlines.
Pembrook Resourcing
Sales Controller
Pembrook Resourcing Reading, Berkshire
SALES CONTROLLER £30,000 BASIC SALARY £55,000 OTE AUTOMOTIVE DEALERSHIP THE OPPORTUNITY We're looking for an experienced Sales Controller to join an established automotive dealership and play a key role in supporting the Sales team and driving performance. This is a great opportunity for someone with strong automotive sales experience who enjoys working in a target-driven environment and has the confidence to help develop a successful team. THE ROLE You'll work closely with the Sales Manager and wider Sales team to help maximise performance, maintain strong customer service and ensure every opportunity is followed through. You'll be responsible for: Supporting the day-to-day running of the Sales Department. Helping the team achieve monthly and quarterly sales targets. Monitoring individual and departmental performance. Supporting and coaching Sales Executives where required. Managing customer enquiries and helping progress sales opportunities. Ensuring strong follow-up and lead management processes. Supporting vehicle pricing, appraisals and deal structures. Working closely with the Sales Manager on departmental performance. Maintaining high standards of customer service throughout the sales process. Ensuring CRM systems and customer records are kept accurate and up to date. Helping drive additional products and services where appropriate. WHAT WE'RE LOOKING FOR We're looking for someone who understands automotive retail and knows what it takes to deliver strong sales results. You'll need: Previous experience within an automotive Sales environment. Strong commercial awareness and understanding of sales targets and KPIs. Excellent communication and customer service skills. Confidence supporting and motivating a Sales team. A proactive and organised approach. The ability to work under pressure in a target-driven environment. Strong attention to detail and good administration skills. A full UK driving licence. WHAT'S ON OFFER £30,000 Basic Salary. £55,000 OTE. Established automotive dealership. Strong earning potential. Supportive and professional working environment. Training and development opportunities. Long-term career prospects. THE PEMBROOK DIFFERENCE At Pembrook, we keep things straightforward. We'll give you the full picture, answer your questions honestly and make sure you have everything you need to decide whether the opportunity works for you. INTERESTED? If you're an experienced automotive Sales professional looking for your next opportunity, we'd be keen to have a confidential conversation. A member of the Pembrook team will be in touch.
Oct 01, 2026
Full time
SALES CONTROLLER £30,000 BASIC SALARY £55,000 OTE AUTOMOTIVE DEALERSHIP THE OPPORTUNITY We're looking for an experienced Sales Controller to join an established automotive dealership and play a key role in supporting the Sales team and driving performance. This is a great opportunity for someone with strong automotive sales experience who enjoys working in a target-driven environment and has the confidence to help develop a successful team. THE ROLE You'll work closely with the Sales Manager and wider Sales team to help maximise performance, maintain strong customer service and ensure every opportunity is followed through. You'll be responsible for: Supporting the day-to-day running of the Sales Department. Helping the team achieve monthly and quarterly sales targets. Monitoring individual and departmental performance. Supporting and coaching Sales Executives where required. Managing customer enquiries and helping progress sales opportunities. Ensuring strong follow-up and lead management processes. Supporting vehicle pricing, appraisals and deal structures. Working closely with the Sales Manager on departmental performance. Maintaining high standards of customer service throughout the sales process. Ensuring CRM systems and customer records are kept accurate and up to date. Helping drive additional products and services where appropriate. WHAT WE'RE LOOKING FOR We're looking for someone who understands automotive retail and knows what it takes to deliver strong sales results. You'll need: Previous experience within an automotive Sales environment. Strong commercial awareness and understanding of sales targets and KPIs. Excellent communication and customer service skills. Confidence supporting and motivating a Sales team. A proactive and organised approach. The ability to work under pressure in a target-driven environment. Strong attention to detail and good administration skills. A full UK driving licence. WHAT'S ON OFFER £30,000 Basic Salary. £55,000 OTE. Established automotive dealership. Strong earning potential. Supportive and professional working environment. Training and development opportunities. Long-term career prospects. THE PEMBROOK DIFFERENCE At Pembrook, we keep things straightforward. We'll give you the full picture, answer your questions honestly and make sure you have everything you need to decide whether the opportunity works for you. INTERESTED? If you're an experienced automotive Sales professional looking for your next opportunity, we'd be keen to have a confidential conversation. A member of the Pembrook team will be in touch.
Pertemps Thames Water
Senior Transformation Manager
Pertemps Thames Water Reading, Berkshire
Thames Water is undergoing one of the most significant business transformations in our history. With change spanning every part of our organisation, the environment is fast-moving, challenging and hugely rewarding. As we develop multi-year plans to improve how we operate, we're looking for talented Senior Transformation Managers to help shape, drive and deliver critical programmes that support our Transformation Plan. What you'll be doing as a Senior Transformation Manager As a Senior Transformation Manager, you'll lead the successful delivery of high-priority programmes that enable real, measurable benefits for our customers, colleagues and communities. You'll work across a variety of environments - sometimes leading a matrix team, sometimes supporting one, and sometimes delivering individually - bringing clarity, structure and momentum to complex programmes. You'll collaborate with stakeholders across the business to ensure each programme is well-defined, justified and delivered to a high standard. This is a fantastic opportunity for someone with drive, pragmatism and a passion for making meaningful change. Experience of operational turnaround or large-scale efficiency programmes is essential, and a background in consulting or the utilities sector is highly desirable. This specific Senior Transformation Manager role is initially focused on delivery of our SCADA Mapping programme; you'll be responsible for leading and embedding major change across the business, including: Managing the successful delivery of the SCADA Mapping programme, driving alignment between SCADA and asset management systems, enabling teams across the business to realise greater value from SCADA data and insights. Acting as the single point of contact for programme delivery status. Leading and motivating programme teams and stakeholders. Keeping programme sponsors engaged and informed. Ensuring programme interdependencies are understood, managed and aligned with the wider operational portfolio. Role modelling a professional services culture across Thames Water. Driving best-in-class methodologies and embedding meaningful, lasting change across the organisation. Base location: Hybrid - Reading/Home Working pattern: Full-time Requirements for the role: Ability to travel across Thames Water's catchment area when required. Typically 2 days/week in Reading Office, and 2 days/month in London Office. The management skills we're looking for: A proven track record of delivering complex programmes end-to-end. Experience leading matrix and virtual teams, as well as delivering individually. Demonstrable experience driving major business transformation and change initiatives. Strong internal and external stakeholder management at a senior level. Ability to influence, challenge and engage at pace. A background in consulting or utilities (desirable). The technical skills we're looking for: Ability to act as the conduit between operational, technical (Operational, digital, data etc.) and business teams (asset management, data insights, etc.), fostering collaboration and driving pragmatic solutions. Good digital and data literacy. A strong understanding of asset management systems, asset data and asset hierarchies, and their implementation and use within the utilities sector (desirable). Understanding of asset management principles and best practice in relation to asset data (desirable). Knowledge of SCADA systems and their application within the utilities sector (desirable). Ability to manage and support a team of data analysts, underpinned by own practical data analysis experience (desirable). To support your application, please attach a covering letter highlighting your experience in customer-focused operational change, along with examples that demonstrate your ability to deliver complex programmes, lead or support matrix teams, influence senior stakeholders and drive transformation in fast-moving environments. What's in it for you? Competitive salary from £66,590 to £85,000 per annum Annual Leave - 26 days holiday per year, increasing to 30 with length of service (plus bank holidays) Car Allowance Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Private Medical Health Care Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Oct 01, 2026
Full time
Thames Water is undergoing one of the most significant business transformations in our history. With change spanning every part of our organisation, the environment is fast-moving, challenging and hugely rewarding. As we develop multi-year plans to improve how we operate, we're looking for talented Senior Transformation Managers to help shape, drive and deliver critical programmes that support our Transformation Plan. What you'll be doing as a Senior Transformation Manager As a Senior Transformation Manager, you'll lead the successful delivery of high-priority programmes that enable real, measurable benefits for our customers, colleagues and communities. You'll work across a variety of environments - sometimes leading a matrix team, sometimes supporting one, and sometimes delivering individually - bringing clarity, structure and momentum to complex programmes. You'll collaborate with stakeholders across the business to ensure each programme is well-defined, justified and delivered to a high standard. This is a fantastic opportunity for someone with drive, pragmatism and a passion for making meaningful change. Experience of operational turnaround or large-scale efficiency programmes is essential, and a background in consulting or the utilities sector is highly desirable. This specific Senior Transformation Manager role is initially focused on delivery of our SCADA Mapping programme; you'll be responsible for leading and embedding major change across the business, including: Managing the successful delivery of the SCADA Mapping programme, driving alignment between SCADA and asset management systems, enabling teams across the business to realise greater value from SCADA data and insights. Acting as the single point of contact for programme delivery status. Leading and motivating programme teams and stakeholders. Keeping programme sponsors engaged and informed. Ensuring programme interdependencies are understood, managed and aligned with the wider operational portfolio. Role modelling a professional services culture across Thames Water. Driving best-in-class methodologies and embedding meaningful, lasting change across the organisation. Base location: Hybrid - Reading/Home Working pattern: Full-time Requirements for the role: Ability to travel across Thames Water's catchment area when required. Typically 2 days/week in Reading Office, and 2 days/month in London Office. The management skills we're looking for: A proven track record of delivering complex programmes end-to-end. Experience leading matrix and virtual teams, as well as delivering individually. Demonstrable experience driving major business transformation and change initiatives. Strong internal and external stakeholder management at a senior level. Ability to influence, challenge and engage at pace. A background in consulting or utilities (desirable). The technical skills we're looking for: Ability to act as the conduit between operational, technical (Operational, digital, data etc.) and business teams (asset management, data insights, etc.), fostering collaboration and driving pragmatic solutions. Good digital and data literacy. A strong understanding of asset management systems, asset data and asset hierarchies, and their implementation and use within the utilities sector (desirable). Understanding of asset management principles and best practice in relation to asset data (desirable). Knowledge of SCADA systems and their application within the utilities sector (desirable). Ability to manage and support a team of data analysts, underpinned by own practical data analysis experience (desirable). To support your application, please attach a covering letter highlighting your experience in customer-focused operational change, along with examples that demonstrate your ability to deliver complex programmes, lead or support matrix teams, influence senior stakeholders and drive transformation in fast-moving environments. What's in it for you? Competitive salary from £66,590 to £85,000 per annum Annual Leave - 26 days holiday per year, increasing to 30 with length of service (plus bank holidays) Car Allowance Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Private Medical Health Care Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Allen & Harris
Branch Manager
Allen & Harris Witney, Oxfordshire
Job Description Join Our Team as a Branch Manager at Allen & Harris, Connells Group At Allen & Harris , part of the Connells Group, we are proud to be the Home of Opportunity . Many of our senior leaders began their careers in branch roles, and we actively invest in continuous development, clear progression, and long-term careers. This Branch Manager role in Witney is a key leadership opportunity within one of the UK's most successful estate agency groups. Your Role: As Branch Manager, you will have full responsibility for the performance and growth of our Witney residential sales team. You will lead from the front by motivating, coaching and developing a high-performing team, driving results and delivering outstanding customer experiences. You will take an active role in valuing and listing properties, building strong local relationships and embedding a culture of professionalism, progression and success. This is a hands-on leadership role with clear career pathways and long-term opportunities. What We're Looking For: Proven experience in a leadership or management role within estate agency A strong people leader with a passion for coaching and development A track record of achieving and exceeding sales targets Customer-focused, resilient, organised and commercially minded Confident communicator with strong written and verbal skills Numerate, detail-focused and results-driven Full UK driving licence What We Offer: OTE of £50k-£65k with uncapped commission Clear, structured and supported career progression Industry-leading training and continuous professional development Opportunities to compete for Top Achievers and leadership awards Company car or car allowance A comprehensive benefits package A long-term career with the UK's leading property services group Why Join Us: At Connells Group, we do not just talk about progression; we deliver it. We are incredibly proud of the number of colleagues who have developed their careers with us. You will join a supportive, high-performance environment where ambition is encouraged, success is recognised, and development is continuous. Ready to Take the Next Step? Apply now and take the next step in your estate agency career with Connells Group, the Home of Opportunity . Our Commitment to Inclusion: Connells Group UK is an equal opportunities employer. We are committed to creating an inclusive and authentic workplace and welcome applications from all backgrounds. EA08661
Oct 01, 2026
Full time
Job Description Join Our Team as a Branch Manager at Allen & Harris, Connells Group At Allen & Harris , part of the Connells Group, we are proud to be the Home of Opportunity . Many of our senior leaders began their careers in branch roles, and we actively invest in continuous development, clear progression, and long-term careers. This Branch Manager role in Witney is a key leadership opportunity within one of the UK's most successful estate agency groups. Your Role: As Branch Manager, you will have full responsibility for the performance and growth of our Witney residential sales team. You will lead from the front by motivating, coaching and developing a high-performing team, driving results and delivering outstanding customer experiences. You will take an active role in valuing and listing properties, building strong local relationships and embedding a culture of professionalism, progression and success. This is a hands-on leadership role with clear career pathways and long-term opportunities. What We're Looking For: Proven experience in a leadership or management role within estate agency A strong people leader with a passion for coaching and development A track record of achieving and exceeding sales targets Customer-focused, resilient, organised and commercially minded Confident communicator with strong written and verbal skills Numerate, detail-focused and results-driven Full UK driving licence What We Offer: OTE of £50k-£65k with uncapped commission Clear, structured and supported career progression Industry-leading training and continuous professional development Opportunities to compete for Top Achievers and leadership awards Company car or car allowance A comprehensive benefits package A long-term career with the UK's leading property services group Why Join Us: At Connells Group, we do not just talk about progression; we deliver it. We are incredibly proud of the number of colleagues who have developed their careers with us. You will join a supportive, high-performance environment where ambition is encouraged, success is recognised, and development is continuous. Ready to Take the Next Step? Apply now and take the next step in your estate agency career with Connells Group, the Home of Opportunity . Our Commitment to Inclusion: Connells Group UK is an equal opportunities employer. We are committed to creating an inclusive and authentic workplace and welcome applications from all backgrounds. EA08661
National Trust
Welcome & Service Team Member
National Trust Cambridge, Cambridgeshire
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £25,837.5. The actual salary, based on the contracted hours will be £10,197.20 Contract: Permanent Hours/working pattern: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 988 hours per year, and on average, 19 hours per week, but again, this will be flexible depending on operational demand. You'll work more during our busier periods and less during quieter times. This role involves regular weekend shifts. Due to the nature of this role, a full UK driving licence is required, as you'll be carrying out regular 'sweeps' using our gator vehicle. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Reporting to the Welcome Manager, you'll be working as part of a brilliant team of 8 who take pride in welcoming every visitor with excellent customer service and knowledge of Anglesey Abbey. You'll be talking to each visitor who comes in, providing them with a great first impression and setting their visit up for success. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listening to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service. Who we're looking for We'd love to hear from you if you're: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Oct 01, 2026
Full time
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £25,837.5. The actual salary, based on the contracted hours will be £10,197.20 Contract: Permanent Hours/working pattern: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 988 hours per year, and on average, 19 hours per week, but again, this will be flexible depending on operational demand. You'll work more during our busier periods and less during quieter times. This role involves regular weekend shifts. Due to the nature of this role, a full UK driving licence is required, as you'll be carrying out regular 'sweeps' using our gator vehicle. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Reporting to the Welcome Manager, you'll be working as part of a brilliant team of 8 who take pride in welcoming every visitor with excellent customer service and knowledge of Anglesey Abbey. You'll be talking to each visitor who comes in, providing them with a great first impression and setting their visit up for success. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listening to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service. Who we're looking for We'd love to hear from you if you're: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Pertemps Thames Water
Opex Portfolio Controller
Pertemps Thames Water Reading, Berkshire
We are looking for an analytical, commercially focused, and delivery-driven Opex Portfolio Controller to provide financial analysis, governance support, and business partnering across Thames Water's Digital investment portfolio of approximately £100m per annum. You will support portfolio planning, forecasting, reporting, investment governance, and benefits realisation, providing clear financial insight and constructive challenge to Project and Programme Managers, the Portfolio Finance Manager, PMO, and Digital Leadership Team. You will help ensure robust financial controls, accurate reporting, effective investment decisions, and continuous improvement across the Digital portfolio. What you'll do as an Opex Portfolio Controller Digital Portfolio Finance Lead Opex forecasting, budgeting, reporting, and variance analysis across the Digital portfolio. Provide accurate financial inputs for monthly reporting, annual budgeting, and investment reviews. Identify financial risks, opportunities, trends, and performance issues. Investment & Business Partnering Support the preparation, review, and assurance of investment business cases and funding submissions. Provide financial guidance, challenge, and insight to Project and Programme Managers. Support investment prioritisation and decision-making through clear financial analysis. Benefits & Reporting Coordinate portfolio benefits tracking and value realisation reporting for the Digital Leadership Team. Produce clear financial and performance reporting, highlighting key risks, opportunities, and actions. Support regular finance and portfolio review meetings. Governance & Continuous Improvement Ensure compliance with financial policies, accounting standards, CAPEX/OPEX principles, and governance requirements. Maintain strong financial controls and support effective portfolio assurance. Improve financial reporting, forecasting, processes, tools, and governance practices. Base location - Hybrid - Clearwater Court, Reading Working pattern - Full-time, Monday to Friday What you should bring to the role Essential Experience Strong Project Accounting or Project Finance experience within a complex, multi-project environment. Experience supporting CAPEX/OPEX governance, investment submissions, budgeting, forecasting, and month-end processes. Experience providing financial challenge and insight to senior stakeholders. Strong analytical, reporting, and business partnering skills. Experience working with Project and Programme Managers and PMO teams. Essential Technical Skills & Qualifications Proficiency in Microsoft Excel, PowerPoint, and SharePoint. Strong financial analysis and data interpretation skills. Working knowledge of SAP, SAC, or similar finance systems. Understanding of CAPEX/OPEX accounting and financial controls. Familiarity with portfolio-level financial reporting and governance. Desirable Experience Experience within IT, Digital, or large-scale transformation environments. Exposure to resource recharge, cost allocation, or TOTEX models. Experience with benefits tracking and value realisation. Experience supporting year-end processes. Desirable Technical Skills & Qualifications CIMA, ACCA, ACA, or equivalent qualification, or working towards one. Understanding of capital planning and cost estimation. Working knowledge of Earned Value Management (EVM). What's in it for you? Competitive salary up to £65,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). Performance-related pay plan directly linked to both company and individual performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Oct 01, 2026
Full time
We are looking for an analytical, commercially focused, and delivery-driven Opex Portfolio Controller to provide financial analysis, governance support, and business partnering across Thames Water's Digital investment portfolio of approximately £100m per annum. You will support portfolio planning, forecasting, reporting, investment governance, and benefits realisation, providing clear financial insight and constructive challenge to Project and Programme Managers, the Portfolio Finance Manager, PMO, and Digital Leadership Team. You will help ensure robust financial controls, accurate reporting, effective investment decisions, and continuous improvement across the Digital portfolio. What you'll do as an Opex Portfolio Controller Digital Portfolio Finance Lead Opex forecasting, budgeting, reporting, and variance analysis across the Digital portfolio. Provide accurate financial inputs for monthly reporting, annual budgeting, and investment reviews. Identify financial risks, opportunities, trends, and performance issues. Investment & Business Partnering Support the preparation, review, and assurance of investment business cases and funding submissions. Provide financial guidance, challenge, and insight to Project and Programme Managers. Support investment prioritisation and decision-making through clear financial analysis. Benefits & Reporting Coordinate portfolio benefits tracking and value realisation reporting for the Digital Leadership Team. Produce clear financial and performance reporting, highlighting key risks, opportunities, and actions. Support regular finance and portfolio review meetings. Governance & Continuous Improvement Ensure compliance with financial policies, accounting standards, CAPEX/OPEX principles, and governance requirements. Maintain strong financial controls and support effective portfolio assurance. Improve financial reporting, forecasting, processes, tools, and governance practices. Base location - Hybrid - Clearwater Court, Reading Working pattern - Full-time, Monday to Friday What you should bring to the role Essential Experience Strong Project Accounting or Project Finance experience within a complex, multi-project environment. Experience supporting CAPEX/OPEX governance, investment submissions, budgeting, forecasting, and month-end processes. Experience providing financial challenge and insight to senior stakeholders. Strong analytical, reporting, and business partnering skills. Experience working with Project and Programme Managers and PMO teams. Essential Technical Skills & Qualifications Proficiency in Microsoft Excel, PowerPoint, and SharePoint. Strong financial analysis and data interpretation skills. Working knowledge of SAP, SAC, or similar finance systems. Understanding of CAPEX/OPEX accounting and financial controls. Familiarity with portfolio-level financial reporting and governance. Desirable Experience Experience within IT, Digital, or large-scale transformation environments. Exposure to resource recharge, cost allocation, or TOTEX models. Experience with benefits tracking and value realisation. Experience supporting year-end processes. Desirable Technical Skills & Qualifications CIMA, ACCA, ACA, or equivalent qualification, or working towards one. Understanding of capital planning and cost estimation. Working knowledge of Earned Value Management (EVM). What's in it for you? Competitive salary up to £65,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). Performance-related pay plan directly linked to both company and individual performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

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