Customer Success Manager - AI Cybersecurity (Hybrid, London)

  • Darktrace Ltd
  • Feb 04, 2026
Full time Call Centre / CustomerService

Job Description

A global leader in AI cybersecurity is seeking a Customer Success Manager to guide clients through their journey, ensuring rapid value and sustained success. This hybrid role involves managing a high-volume portfolio, driving product adoption, and collaborating cross-functionally to resolve challenges. The ideal candidate has a background in Customer Success or Account Management, possesses strong communication skills, and values the importance of relationship-building. This role offers competitive benefits including holidays and private medical insurance.