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customer service coordinator
Smurfit Westrock
Customer Experience Coordinator
Smurfit Westrock Gosport, Hampshire
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging click apply for full job details
Feb 04, 2026
Full time
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging click apply for full job details
Project Services Co-Ordinator (IT/MSP)
Ernest Gordon Recruitment Cardiff, South Glamorgan
Project Services Coordinator (IT/MSP) Cardiff, Wales £30,000 - £40,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Project Services Coordinator or similar, coming from a background within IT Managed Services, having previous working experience in a Project Services Coordinator role or a related position, looking to join a well-es click apply for full job details
Feb 04, 2026
Full time
Project Services Coordinator (IT/MSP) Cardiff, Wales £30,000 - £40,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Project Services Coordinator or similar, coming from a background within IT Managed Services, having previous working experience in a Project Services Coordinator role or a related position, looking to join a well-es click apply for full job details
MATCH RECRUITMENT LTD
Customer Service Coordinator
MATCH RECRUITMENT LTD Corby, Northamptonshire
PART TIME 15 HOURS PER WEEK Customer Service Coordinator Salary: £28,000 pro rata/ £14.36 per hour Monday Friday (15 hours per week). This will be hybrid: remote with at least one shift office based per week. Must live in sensible commuting distance to Weldon, Corby office. . click apply for full job details
Feb 04, 2026
Full time
PART TIME 15 HOURS PER WEEK Customer Service Coordinator Salary: £28,000 pro rata/ £14.36 per hour Monday Friday (15 hours per week). This will be hybrid: remote with at least one shift office based per week. Must live in sensible commuting distance to Weldon, Corby office. . click apply for full job details
Muller
Transport Coordinator
Muller Bellshill, Lanarkshire
M ller Milk & Ingredients Distribution (MMID) is the UK's leading producer and distributor of fresh milk, cream, butter, and dairy ingredients. Operating across extensive logistics and manufacturing networks in the country, MMID delivers over 2.6 billion litres of fresh milk annually to more than 5,500 locations across Britain. Our strategically located depots enable us to move milk efficiently from farm to fridge-ensuring freshness, speed, and reliability. MMID is committed to operational excellence , sustainability , and supporting British agriculture , making us a trusted partner in the dairy supply chain. We're hiring a Transport Coordinator to join our team at the Bellshill Depot (ML4 3) within the M ller Milk & Ingredients Distribution Business . In this position you'll play a key part in coordinating transport operations that deliver both value and compliance. Contract : Full time / Permanent Location : Bellshill Depot (ML4 3NY) Shift: 4 on, 4 off - Days & Nights rotating - 12 hour shifts Transport Coordinator Key Responsibilities As a Transport Coordinator, you will: Lead daily driver briefings and debriefings, identifying and implementing performance improvements via PMS. Champion M ller's safety culture by using STAR cards, conducting safety sweeps, and supporting accident/incident investigations. Maintain and update the site's run folder, ensuring all changes are clearly communicated. Manage breakdown and recovery procedures for all MMID vehicles. Oversee site assets including GKNs, trolleys, and handheld devices. Drive operational excellence by identifying and implementing improvement initiatives. Understand and enforce all work instructions and standard operating procedures (SOPs). Monitor service levels, including customer service metrics and reporting of shorts and lates. Ensure effective resource allocation, legal compliance, and timely communication of changes. Manage the site fuel master key and track fuel usage. Coordinate vehicle servicing in collaboration with the garage team. Oversee the Daily Tacho Master system to ensure driver compliance with legal and regulatory standards. Conduct trailer checks, including temperature monitoring and regular audits. Manage cross-dock operations efficiently. Maintain AS400 system housekeeping. Promote and embody MMID values and behaviours. Support and manage third-party logistics (3PL) relationships. Transport Coordinator Key Skills & Experience We're looking for someone who: Has relevant experience in a similar transport or logistics role (desirable) Works well independently and as part of a team Can manage deadlines and prioritise effectively Is self-motivated with a positive, can-do attitude Demonstrates initiative and ownership in their work Communicates clearly and professionally, both verbally and in writing Brings a strong work ethic and a commitment to excellence What's in it for You? At M ller, we believe in rewarding our people for the great work they do. As a Transport Coordinator, you'll enjoy a range of benefits designed to support your wellbeing, career, and lifestyle: A competitive salary, monthly paid 2x Life Assurance Company Pension - business will match contributions to 4% of qualifying earnings 23 days annual leave (to raise with service) Enhanced family leave policies Access to the M ller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more Free onsite secured colleague car parking
Feb 04, 2026
Full time
M ller Milk & Ingredients Distribution (MMID) is the UK's leading producer and distributor of fresh milk, cream, butter, and dairy ingredients. Operating across extensive logistics and manufacturing networks in the country, MMID delivers over 2.6 billion litres of fresh milk annually to more than 5,500 locations across Britain. Our strategically located depots enable us to move milk efficiently from farm to fridge-ensuring freshness, speed, and reliability. MMID is committed to operational excellence , sustainability , and supporting British agriculture , making us a trusted partner in the dairy supply chain. We're hiring a Transport Coordinator to join our team at the Bellshill Depot (ML4 3) within the M ller Milk & Ingredients Distribution Business . In this position you'll play a key part in coordinating transport operations that deliver both value and compliance. Contract : Full time / Permanent Location : Bellshill Depot (ML4 3NY) Shift: 4 on, 4 off - Days & Nights rotating - 12 hour shifts Transport Coordinator Key Responsibilities As a Transport Coordinator, you will: Lead daily driver briefings and debriefings, identifying and implementing performance improvements via PMS. Champion M ller's safety culture by using STAR cards, conducting safety sweeps, and supporting accident/incident investigations. Maintain and update the site's run folder, ensuring all changes are clearly communicated. Manage breakdown and recovery procedures for all MMID vehicles. Oversee site assets including GKNs, trolleys, and handheld devices. Drive operational excellence by identifying and implementing improvement initiatives. Understand and enforce all work instructions and standard operating procedures (SOPs). Monitor service levels, including customer service metrics and reporting of shorts and lates. Ensure effective resource allocation, legal compliance, and timely communication of changes. Manage the site fuel master key and track fuel usage. Coordinate vehicle servicing in collaboration with the garage team. Oversee the Daily Tacho Master system to ensure driver compliance with legal and regulatory standards. Conduct trailer checks, including temperature monitoring and regular audits. Manage cross-dock operations efficiently. Maintain AS400 system housekeeping. Promote and embody MMID values and behaviours. Support and manage third-party logistics (3PL) relationships. Transport Coordinator Key Skills & Experience We're looking for someone who: Has relevant experience in a similar transport or logistics role (desirable) Works well independently and as part of a team Can manage deadlines and prioritise effectively Is self-motivated with a positive, can-do attitude Demonstrates initiative and ownership in their work Communicates clearly and professionally, both verbally and in writing Brings a strong work ethic and a commitment to excellence What's in it for You? At M ller, we believe in rewarding our people for the great work they do. As a Transport Coordinator, you'll enjoy a range of benefits designed to support your wellbeing, career, and lifestyle: A competitive salary, monthly paid 2x Life Assurance Company Pension - business will match contributions to 4% of qualifying earnings 23 days annual leave (to raise with service) Enhanced family leave policies Access to the M ller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more Free onsite secured colleague car parking
EXPERIS
Customer Service Coordinator
EXPERIS Chalfont St. Giles, Buckinghamshire
Customer Service Coordinator £12.90 per hour PAYE Pollards Wood, Chalfont St. Giles 18 Month Contract Our client is currently searching for a Customer Service Coordinator to join their team at their Pollards Wood office in Chalfont St. Giles Responsibilities: Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e click apply for full job details
Feb 04, 2026
Contractor
Customer Service Coordinator £12.90 per hour PAYE Pollards Wood, Chalfont St. Giles 18 Month Contract Our client is currently searching for a Customer Service Coordinator to join their team at their Pollards Wood office in Chalfont St. Giles Responsibilities: Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e click apply for full job details
Muller
Transport Coordinator - Days
Muller Market Drayton, Shropshire
M ller Milk & Ingredients Distribution (MMID) is the UK's leading producer and distributor of fresh milk, cream, butter, and dairy ingredients. Operating across extensive logistics and manufacturing networks in the country, MMID delivers over 2.6 billion litres of fresh milk annually to more than 5,500 locations across Britain. Our strategically located depots enable us to move milk efficiently from farm to fridge-ensuring freshness, speed, and reliability. MMID is committed to operational excellence , sustainability , and supporting British agriculture , making us a trusted partner in the dairy supply chain. Join Our Team as a Transport Coordinator - Market Drayton Depot We're hiring a Transport Coordinator to join our team at the Market Drayton Depot within the M ller Milk & Ingredients Distribution Business . In this full-time, permanent role, you'll play a key part in coordinating transport operations that deliver both value and compliance. Contract : Full-time / Permanent Location : Market Drayton Depot (Weston Way) Shift: 4 on, 4 off - (Apply online only) Salary: 34,594.64 What's in it for You? At M ller, we believe in rewarding our people for the great work they do. As a Transport Coordinator, you'll enjoy a range of benefits designed to support your wellbeing, career, and lifestyle: A competitive salary, monthly paid 2x Life Assurance Company Pension - business will match contributions to 4% of qualifying earnings 23 days annual leave (to raise with service) Enhanced family leave policies Access to the M ller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more Free onsite secured colleague car parking Transport Coordinator Key Responsibilities As a Transport Coordinator, you will: Lead daily driver briefings and debriefings, identifying and implementing performance improvements via PMS. Champion M ller's safety culture by using STAR cards, conducting safety sweeps, and supporting accident/incident investigations. Maintain and update the site's run folder, ensuring all changes are clearly communicated. Manage breakdown and recovery procedures for all MMID vehicles. Oversee site assets including GKNs, trolleys, and handheld devices. Drive operational excellence by identifying and implementing improvement initiatives. Understand and enforce all work instructions and standard operating procedures (SOPs). Monitor service levels, including customer service metrics and reporting of shorts and lates. Ensure effective resource allocation, legal compliance, and timely communication of changes. Manage the site fuel master key and track fuel usage. Coordinate vehicle servicing in collaboration with the garage team. Oversee the Daily Tacho Master system to ensure driver compliance with legal and regulatory standards. Conduct trailer checks, including temperature monitoring and regular audits. Manage cross-dock operations efficiently. Maintain AS400 system housekeeping. Promote and embody MMID values and behaviours. Support and manage third-party logistics (3PL) relationships. Transport Coordinator Key Skills & Experience We're looking for someone who: Has relevant experience in a similar transport or logistics role (desirable) Works well independently and as part of a team Can manage deadlines and prioritise effectively Is self-motivated with a positive, can-do attitude Demonstrates initiative and ownership in their work Communicates clearly and professionally, both verbally and in writing Brings a strong work ethic and a commitment to excellence
Feb 04, 2026
Full time
M ller Milk & Ingredients Distribution (MMID) is the UK's leading producer and distributor of fresh milk, cream, butter, and dairy ingredients. Operating across extensive logistics and manufacturing networks in the country, MMID delivers over 2.6 billion litres of fresh milk annually to more than 5,500 locations across Britain. Our strategically located depots enable us to move milk efficiently from farm to fridge-ensuring freshness, speed, and reliability. MMID is committed to operational excellence , sustainability , and supporting British agriculture , making us a trusted partner in the dairy supply chain. Join Our Team as a Transport Coordinator - Market Drayton Depot We're hiring a Transport Coordinator to join our team at the Market Drayton Depot within the M ller Milk & Ingredients Distribution Business . In this full-time, permanent role, you'll play a key part in coordinating transport operations that deliver both value and compliance. Contract : Full-time / Permanent Location : Market Drayton Depot (Weston Way) Shift: 4 on, 4 off - (Apply online only) Salary: 34,594.64 What's in it for You? At M ller, we believe in rewarding our people for the great work they do. As a Transport Coordinator, you'll enjoy a range of benefits designed to support your wellbeing, career, and lifestyle: A competitive salary, monthly paid 2x Life Assurance Company Pension - business will match contributions to 4% of qualifying earnings 23 days annual leave (to raise with service) Enhanced family leave policies Access to the M ller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more Free onsite secured colleague car parking Transport Coordinator Key Responsibilities As a Transport Coordinator, you will: Lead daily driver briefings and debriefings, identifying and implementing performance improvements via PMS. Champion M ller's safety culture by using STAR cards, conducting safety sweeps, and supporting accident/incident investigations. Maintain and update the site's run folder, ensuring all changes are clearly communicated. Manage breakdown and recovery procedures for all MMID vehicles. Oversee site assets including GKNs, trolleys, and handheld devices. Drive operational excellence by identifying and implementing improvement initiatives. Understand and enforce all work instructions and standard operating procedures (SOPs). Monitor service levels, including customer service metrics and reporting of shorts and lates. Ensure effective resource allocation, legal compliance, and timely communication of changes. Manage the site fuel master key and track fuel usage. Coordinate vehicle servicing in collaboration with the garage team. Oversee the Daily Tacho Master system to ensure driver compliance with legal and regulatory standards. Conduct trailer checks, including temperature monitoring and regular audits. Manage cross-dock operations efficiently. Maintain AS400 system housekeeping. Promote and embody MMID values and behaviours. Support and manage third-party logistics (3PL) relationships. Transport Coordinator Key Skills & Experience We're looking for someone who: Has relevant experience in a similar transport or logistics role (desirable) Works well independently and as part of a team Can manage deadlines and prioritise effectively Is self-motivated with a positive, can-do attitude Demonstrates initiative and ownership in their work Communicates clearly and professionally, both verbally and in writing Brings a strong work ethic and a commitment to excellence
Edwards & Pearce
Warehouse Coordinator
Edwards & Pearce Scunthorpe, Lincolnshire
Our client is the UK's leading manufacturer and supplier of recyclable packaging products. They are part of a wider group who are a world leader in this field with sites based across Europe. As a business they strive to exceed the customer's expectations when it comes to quality, value and service. An opportunity has arisen to join a successful manufacturing company, based on Flixborough Industrial Estate. We are looking for an experienced Warehouse Coordinator to join them on their mission of preserving food and the planet by offering good quality, eco-friendly products and taking advantage of the virtuous recycling loop. THE BENEFITS: 32 holidays, On site parking, Bright HR exchange perks, Employee assistance program THE ROLE: - Support Warehouse Manager to oversee current warehouse functions, and help drive continuous improvement culture. - Promote effective communication between sales, production and the warehousing team. - Monitor attendance and performance across the team, identifying training. - Support the managing of KPI's in respect of delivery, quality, productivity and cost. - Keep stock control systems up to date and ensure inventories are accurate, improving the quality of stock management by reducing shorts and stock errors through data storage systems. - Using space and equipment efficiently, making sure quality, budgetary targets and environmental objectives are met. - Plan future capacity requirements. - Oversee the planned maintenance of vehicles and equipment. Working hours Monday to Friday 6am to 2.00pm week one, week two 2.00pm to 10.00pm. THE CANDIDATE: - Counterbalance FLT licence desirable. - Minimum 2 years background in a warehouse environment. - Solutions driven with the ability to think and work under pressure with time constraints. - Proven track record. - Service driven mindset. - Possess excellent communication and organisational skills. - Sound appreciation and understanding of stock management and the efficient storage and distribution of goods. - Ability to contribute to new processes and drive performance. - SAP experience desirable. - Experience working with Microsoft packages, Excel. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Feb 04, 2026
Full time
Our client is the UK's leading manufacturer and supplier of recyclable packaging products. They are part of a wider group who are a world leader in this field with sites based across Europe. As a business they strive to exceed the customer's expectations when it comes to quality, value and service. An opportunity has arisen to join a successful manufacturing company, based on Flixborough Industrial Estate. We are looking for an experienced Warehouse Coordinator to join them on their mission of preserving food and the planet by offering good quality, eco-friendly products and taking advantage of the virtuous recycling loop. THE BENEFITS: 32 holidays, On site parking, Bright HR exchange perks, Employee assistance program THE ROLE: - Support Warehouse Manager to oversee current warehouse functions, and help drive continuous improvement culture. - Promote effective communication between sales, production and the warehousing team. - Monitor attendance and performance across the team, identifying training. - Support the managing of KPI's in respect of delivery, quality, productivity and cost. - Keep stock control systems up to date and ensure inventories are accurate, improving the quality of stock management by reducing shorts and stock errors through data storage systems. - Using space and equipment efficiently, making sure quality, budgetary targets and environmental objectives are met. - Plan future capacity requirements. - Oversee the planned maintenance of vehicles and equipment. Working hours Monday to Friday 6am to 2.00pm week one, week two 2.00pm to 10.00pm. THE CANDIDATE: - Counterbalance FLT licence desirable. - Minimum 2 years background in a warehouse environment. - Solutions driven with the ability to think and work under pressure with time constraints. - Proven track record. - Service driven mindset. - Possess excellent communication and organisational skills. - Sound appreciation and understanding of stock management and the efficient storage and distribution of goods. - Ability to contribute to new processes and drive performance. - SAP experience desirable. - Experience working with Microsoft packages, Excel. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
KP Snacks
Customer Service Coordinator
KP Snacks
Customer Service Coordinator East Midlands Gateway Hybrid role 4 days in the office, 1 day from home, with a weekend rota for order processing. Join our snack-loving team Were looking for a Customer Service Coordinator to join us at KP Snacks. If youre ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you this could be your next big move. About
Feb 04, 2026
Full time
Customer Service Coordinator East Midlands Gateway Hybrid role 4 days in the office, 1 day from home, with a weekend rota for order processing. Join our snack-loving team Were looking for a Customer Service Coordinator to join us at KP Snacks. If youre ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you this could be your next big move. About
Customer Service & Compliance Coordinator (Evenings)
Bank of Ireland
A leading financial services provider in Belfast is seeking candidates for a customer support role with Northridge Finance. This position involves handling customer inquiries, managing complaints, and ensuring compliance with company procedures. Ideal candidates should have excellent communication skills and a flexible approach to working hours. This role offers opportunities for professional growth and a supportive working environment, including health and wellbeing initiatives.
Feb 04, 2026
Full time
A leading financial services provider in Belfast is seeking candidates for a customer support role with Northridge Finance. This position involves handling customer inquiries, managing complaints, and ensuring compliance with company procedures. Ideal candidates should have excellent communication skills and a flexible approach to working hours. This role offers opportunities for professional growth and a supportive working environment, including health and wellbeing initiatives.
Front Office Coordinator Bupa Dental - Grange Rd
Bupaoptical
Front Office Coordinator Bupa Dental Grange Rd At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human. We're a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We're investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you'll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make. The purpose of this job is Lead with a smile-support, coach, and inspire our front office team while being the first friendly face our customers see. What you'll need to make it possible: Provide leadership and coaching to the reception team, fostering capability, accountability, and professional development while supporting recruitment and performance review processes. Coordinate efficient front office operations, ensuring daily activities are delivered consistently in line with Bupa Dental policies, procedures, and service standards. Monitor practice performance and systems by tracking key operational metrics, maintaining accurate reporting, and leveraging business systems to support informed decision making. Champion patient experience and service improvement, addressing feedback and complaints professionally, contributing to continuous improvement initiatives, and supporting the Practice Manager to ensure seamless practice operations. Why you'll love it? A people first culture that supports your health, happiness, and wellbeing. Career growth opportunities through ongoing learning and internal pathways. Exclusive benefits and discounts, including health insurance, tech, fitness, and lifestyle perks. A workplace that recognises, rewards, and celebrates your success. If this sounds exciting, we'd love to hear from you. Let's shape the future of healthcare, together. At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
Feb 04, 2026
Full time
Front Office Coordinator Bupa Dental Grange Rd At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human. We're a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We're investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you'll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make. The purpose of this job is Lead with a smile-support, coach, and inspire our front office team while being the first friendly face our customers see. What you'll need to make it possible: Provide leadership and coaching to the reception team, fostering capability, accountability, and professional development while supporting recruitment and performance review processes. Coordinate efficient front office operations, ensuring daily activities are delivered consistently in line with Bupa Dental policies, procedures, and service standards. Monitor practice performance and systems by tracking key operational metrics, maintaining accurate reporting, and leveraging business systems to support informed decision making. Champion patient experience and service improvement, addressing feedback and complaints professionally, contributing to continuous improvement initiatives, and supporting the Practice Manager to ensure seamless practice operations. Why you'll love it? A people first culture that supports your health, happiness, and wellbeing. Career growth opportunities through ongoing learning and internal pathways. Exclusive benefits and discounts, including health insurance, tech, fitness, and lifestyle perks. A workplace that recognises, rewards, and celebrates your success. If this sounds exciting, we'd love to hear from you. Let's shape the future of healthcare, together. At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
Customer Service Co-ordinator
Tarmac Trading Limited Colchester, Essex
Are you passionate about delivering outstanding customer experiences? Looking for a permanent opportunity where your skills and energy truly make a difference? If you're proactive, detail-oriented, and thrive in a fast-paced, team-driven environment we want to hear from you. Were on the lookout for a Customer Service Coordinator to join our dynamic Customer Service Team click apply for full job details
Feb 04, 2026
Full time
Are you passionate about delivering outstanding customer experiences? Looking for a permanent opportunity where your skills and energy truly make a difference? If you're proactive, detail-oriented, and thrive in a fast-paced, team-driven environment we want to hear from you. Were on the lookout for a Customer Service Coordinator to join our dynamic Customer Service Team click apply for full job details
Bulkhaul
Documentation Assistant
Bulkhaul Thornaby, Yorkshire
Job Title: Documentation Assistant Location: Middlesbrough - Office Based Salary: Competitive, dependent upon experience and qualifications Job Type: Full Time, Permanent The Company: Bulkhaul Limited is a global leader in the transportation of bulk liquids, dry bulk and gases. Established in 1981, we pride ourselves on providing reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters is a dynamic and fast-paced environment where dedication and teamwork drive our success. The Role: To work as part of the Documentation team preparing and controlling Bills of Lading & associated documentation for containers shipping ex-North American / European ports to destinations worldwide. Key Responsibilities Processing shipping instructions received from customers. Submitting shipping instructions to shipping line prior to documentation cut-off. Checking B/Ls for accuracy. Amending B/Ls as necessary. Verifying on boards with shipping lines. Processing freight invoices in line with pre-agreed tariffs. Distributing B/Ls to customers and overseas offices. Assisting with other areas of the operation. About you: Core Skills/Attributes: Good written and verbal communication skills for use both within and outside the company. Computer literacy - for use in both in-house systems and internet/word-processing applications. Keen eye for detail to ensure documents prepared exactly as specified, and final documentation received from third parties is correct as specified. Organisational skills and ability to act on own initiative - particularly important to control & prioritise workload, ensuring all deadlines at various stages of the process are adhered to. Ability to work as an individual on allocated customers, but also to be aware of requirements of the team when cover might be required. What We Offer: Various Pension Schemes. Private Health Cover, with access to a Digital GP. Death in Service Benefit. Annual Pay review. 33 days holiday per annum, including bank holidays. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security, and secure onsite parking. Own transport is recommended due to location (public transport services are available). Opportunities for career development and progression within a global company. Comprehensive training. Employee assistance program and well-being initiatives. Additional Information: Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility. Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and contribute to a team that values dedication, innovation, and excellence in global logistics! Please click APPLY to be taken to our website to complete your application. Candidates with experience of; Logistics Admin Assistant, Office Administrator, Freight Administrator, Office Administration Assistant, Transport Administrator, Logistics Coordinator, Documentation Administrator, may also be considered for this role.
Feb 04, 2026
Full time
Job Title: Documentation Assistant Location: Middlesbrough - Office Based Salary: Competitive, dependent upon experience and qualifications Job Type: Full Time, Permanent The Company: Bulkhaul Limited is a global leader in the transportation of bulk liquids, dry bulk and gases. Established in 1981, we pride ourselves on providing reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters is a dynamic and fast-paced environment where dedication and teamwork drive our success. The Role: To work as part of the Documentation team preparing and controlling Bills of Lading & associated documentation for containers shipping ex-North American / European ports to destinations worldwide. Key Responsibilities Processing shipping instructions received from customers. Submitting shipping instructions to shipping line prior to documentation cut-off. Checking B/Ls for accuracy. Amending B/Ls as necessary. Verifying on boards with shipping lines. Processing freight invoices in line with pre-agreed tariffs. Distributing B/Ls to customers and overseas offices. Assisting with other areas of the operation. About you: Core Skills/Attributes: Good written and verbal communication skills for use both within and outside the company. Computer literacy - for use in both in-house systems and internet/word-processing applications. Keen eye for detail to ensure documents prepared exactly as specified, and final documentation received from third parties is correct as specified. Organisational skills and ability to act on own initiative - particularly important to control & prioritise workload, ensuring all deadlines at various stages of the process are adhered to. Ability to work as an individual on allocated customers, but also to be aware of requirements of the team when cover might be required. What We Offer: Various Pension Schemes. Private Health Cover, with access to a Digital GP. Death in Service Benefit. Annual Pay review. 33 days holiday per annum, including bank holidays. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security, and secure onsite parking. Own transport is recommended due to location (public transport services are available). Opportunities for career development and progression within a global company. Comprehensive training. Employee assistance program and well-being initiatives. Additional Information: Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility. Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and contribute to a team that values dedication, innovation, and excellence in global logistics! Please click APPLY to be taken to our website to complete your application. Candidates with experience of; Logistics Admin Assistant, Office Administrator, Freight Administrator, Office Administration Assistant, Transport Administrator, Logistics Coordinator, Documentation Administrator, may also be considered for this role.
JT Recruit
Scheduling Coordinator
JT Recruit Loughborough, Leicestershire
Scheduling Coordinator required for my well esyablisehd client, based on the outskirts of Loughborough Own tramsport is essential, due to the location Office based role Job role: Reporting to the Senior Scheduling Coordinator you will be responsible for the day-to-day activities associated with the scheduling of engineers works within the PAT team as detailed but not limited to the lists below. You will be asked to carry out a range of task s that you are competent to do so or will receive additional training to gain competency. Duties: Complete scheduling activities to meet business needs. Provide updates to PAT Manager. Assess and resolve customer issues where possible or pass them on to be actioned. Provide scheduling of the job cycle process within the department up to the point of invoice. Ensuring working away notices and accommodation bookings are actioned in a timely manner. Ensure all allocated engineers schedules are up to date and sent as required. Ensure that you are utilizing the systems put in place to ensure the smooth workflow through the department. Check and action work reminders for repeat services. Attending client meetings where required to do so (Remotely or in person). Populate engineers calendars and send works as required. Where required populate and send PPM customer spreadsheets. Processing of Client purchase orders for works. Facilitate as required the supply of competency evidence to customers. Facilitate as required the supply of Risk assessments, Method Statements, and permits required by the customer for engineers to gain access to site. Send booking notifications to customers as required. Send booking notifications internally where parts or additional equipment is needed to facilitate work Dealing with client queries, arising from on-site activities, where needed. Take relevant customer phone calls. Action client requests for documentation, clarification and escalation as required. Efficiently communicate with customers via Telephone and Email. Respond to customers in-line with desired internal KPI s. (Generally same day acknowledgement 24hr max and 72hr update or resolution.) Experience Maintain a professional & positive attitude whilst at work, always. Display a hard working & competent, forward thinker who is reliable and able to work well both on their own and as part of a team. Display flexibility and willingness to develop and learn new skills.
Feb 04, 2026
Full time
Scheduling Coordinator required for my well esyablisehd client, based on the outskirts of Loughborough Own tramsport is essential, due to the location Office based role Job role: Reporting to the Senior Scheduling Coordinator you will be responsible for the day-to-day activities associated with the scheduling of engineers works within the PAT team as detailed but not limited to the lists below. You will be asked to carry out a range of task s that you are competent to do so or will receive additional training to gain competency. Duties: Complete scheduling activities to meet business needs. Provide updates to PAT Manager. Assess and resolve customer issues where possible or pass them on to be actioned. Provide scheduling of the job cycle process within the department up to the point of invoice. Ensuring working away notices and accommodation bookings are actioned in a timely manner. Ensure all allocated engineers schedules are up to date and sent as required. Ensure that you are utilizing the systems put in place to ensure the smooth workflow through the department. Check and action work reminders for repeat services. Attending client meetings where required to do so (Remotely or in person). Populate engineers calendars and send works as required. Where required populate and send PPM customer spreadsheets. Processing of Client purchase orders for works. Facilitate as required the supply of competency evidence to customers. Facilitate as required the supply of Risk assessments, Method Statements, and permits required by the customer for engineers to gain access to site. Send booking notifications to customers as required. Send booking notifications internally where parts or additional equipment is needed to facilitate work Dealing with client queries, arising from on-site activities, where needed. Take relevant customer phone calls. Action client requests for documentation, clarification and escalation as required. Efficiently communicate with customers via Telephone and Email. Respond to customers in-line with desired internal KPI s. (Generally same day acknowledgement 24hr max and 72hr update or resolution.) Experience Maintain a professional & positive attitude whilst at work, always. Display a hard working & competent, forward thinker who is reliable and able to work well both on their own and as part of a team. Display flexibility and willingness to develop and learn new skills.
Marble Talent Group Ltd
Service Desk Coordinator
Marble Talent Group Ltd
Marble Talent Group are currently recruiting for a Service Desk Coordinator to join a team in Enfield! Key Responsibilities - Main contact for service and maintenance bookings, scheduling engineers, and handling customer queries. Manage engineer diaries, reports, time sheets, and expenses. Order equipment, raise purchase orders, and process subcontractor works. Maintain accurate customer and job records. Provide excellent customer service and administrative support. Assist with calls, coordination, and general office tasks. Ordering parts. Personal Requirements - Strong customer service and communication abilities. Good organisational and computer skills (Microsoft Office). Attention to detail and ability to manage workload independently. Positive, professional, and proactive attitude. Salary - 30-35k depending on experience For more information, apply today and I will get in touch! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
Feb 04, 2026
Full time
Marble Talent Group are currently recruiting for a Service Desk Coordinator to join a team in Enfield! Key Responsibilities - Main contact for service and maintenance bookings, scheduling engineers, and handling customer queries. Manage engineer diaries, reports, time sheets, and expenses. Order equipment, raise purchase orders, and process subcontractor works. Maintain accurate customer and job records. Provide excellent customer service and administrative support. Assist with calls, coordination, and general office tasks. Ordering parts. Personal Requirements - Strong customer service and communication abilities. Good organisational and computer skills (Microsoft Office). Attention to detail and ability to manage workload independently. Positive, professional, and proactive attitude. Salary - 30-35k depending on experience For more information, apply today and I will get in touch! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
Dovetail HRS
Service Coordinator
Dovetail HRS Theale, Berkshire
Job Title: Service Excellence Co-ordinator Location: Theale, Berkshire Hours: 37.5 hours per week, on a shift basis, between the hours of 07:30 to 20:00 Monday to Friday (or as otherwise agreed from time to time). Job Type: 12 month fixed term contract Salary details available upon application The Company: Our client is the leading service provider of equipment solutions to the NHS and private hospital groups in the UK. They have over 20 years of experience within their field and offer a vibrant environment that promotes personal growth and development. The role: Provide outstanding customer service to improve customer satisfaction and nurture client relationships Operate with self-awareness inspiring a culture of continuous improvement. Place customers at the centre of everything you do, understanding their wants and needs Maintain the critical link between clients, service providers and operations managers to achieve a best-in-class service. You will work as part of a team to ensure processes and procedures are followed accurately and are aligned to the Customer Care Standard Operating Procedures. Coordinate the daily work flow for the management of service delivery to assigned customer contracts Answer all telephone calls promptly and appropriately, in line with contractual obligations Proactively resolving customer enquiries within first contact Diligently monitor the SLA charters for assigned customer contracts, escalating any instances of confirmed or potential failure via the agreed frameworks Set client expectations and strive to exceed these at all times Establish and maintain external supplier relationships to assist with maintaining and exceptional level of customer service Performance manage internal and external suppliers ensuring service is delivered within contractual service level agreements Produce client facing estimates and quotations, process purchase orders and coordinate email traffic within the central shared inboxes Essential skills: Excellent verbal communication Excellent written communication Excel, Word and Outlook Self-motivated with a flexible can-do attitude Experience required: Ideally candidates will have worked in a call centre environment Have experience of understanding and monitoring service level agreements Ability to recover customer conflict through the use of positive language The successful applicant must agree to an Enhanced Disclosure under the Disclosure Barring Service Records Bureau procedures. Employment will be offered to the successful applicant subject to a satisfactory Disclosure report. The Benefits: Private Healthcare Employees Assistance Programme Salary sacrifice pension Electric car scheme Cycle to work scheme Great working environment Does this role sound like you? We would love to hear from you. Please call us for more information or email your CV.
Feb 04, 2026
Full time
Job Title: Service Excellence Co-ordinator Location: Theale, Berkshire Hours: 37.5 hours per week, on a shift basis, between the hours of 07:30 to 20:00 Monday to Friday (or as otherwise agreed from time to time). Job Type: 12 month fixed term contract Salary details available upon application The Company: Our client is the leading service provider of equipment solutions to the NHS and private hospital groups in the UK. They have over 20 years of experience within their field and offer a vibrant environment that promotes personal growth and development. The role: Provide outstanding customer service to improve customer satisfaction and nurture client relationships Operate with self-awareness inspiring a culture of continuous improvement. Place customers at the centre of everything you do, understanding their wants and needs Maintain the critical link between clients, service providers and operations managers to achieve a best-in-class service. You will work as part of a team to ensure processes and procedures are followed accurately and are aligned to the Customer Care Standard Operating Procedures. Coordinate the daily work flow for the management of service delivery to assigned customer contracts Answer all telephone calls promptly and appropriately, in line with contractual obligations Proactively resolving customer enquiries within first contact Diligently monitor the SLA charters for assigned customer contracts, escalating any instances of confirmed or potential failure via the agreed frameworks Set client expectations and strive to exceed these at all times Establish and maintain external supplier relationships to assist with maintaining and exceptional level of customer service Performance manage internal and external suppliers ensuring service is delivered within contractual service level agreements Produce client facing estimates and quotations, process purchase orders and coordinate email traffic within the central shared inboxes Essential skills: Excellent verbal communication Excellent written communication Excel, Word and Outlook Self-motivated with a flexible can-do attitude Experience required: Ideally candidates will have worked in a call centre environment Have experience of understanding and monitoring service level agreements Ability to recover customer conflict through the use of positive language The successful applicant must agree to an Enhanced Disclosure under the Disclosure Barring Service Records Bureau procedures. Employment will be offered to the successful applicant subject to a satisfactory Disclosure report. The Benefits: Private Healthcare Employees Assistance Programme Salary sacrifice pension Electric car scheme Cycle to work scheme Great working environment Does this role sound like you? We would love to hear from you. Please call us for more information or email your CV.
DCV Technologies
Activity Co-Ordinator
DCV Technologies Tunbridge Wells, Kent
Job Title: Activity Co-Ordinator Location: Tunbridge Wells Salary : £28,000-£32,240 Hours: 40 hours per week, including shifts on weekends and public holidays Contract Type : Fixed Term Contract 12 months Purpose of the Role: Our client, a leading provider of housing solutions, is seeking an Activity Coordinator for their Tunbridge Wells site. The postholder will be responsible for planning, organising, and delivering a varied programme of recreational and wellbeing activities for Service Users (SUs) living on site. Working closely with local organisations, charities, and community groups, the Activity Coordinator will help create meaningful opportunities for engagement and community integration. All activities must be inclusive, culturally sensitive, and tailored to the needs, interests, and backgrounds of the SU population. Duties and Responsibilities: Plan and deliver a weekly and monthly programme of activities, including sports, arts and crafts, language classes, cultural events, and wellbeing sessions. Gather SU feedback regularly and adapt activities to meet their needs and interests. Ensure all activities are risk assessed and comply with safeguarding and health & safety policies. Build partnerships and coordinate visits, workshops, and events with local organisations, charities, and community groups. Promote SU participation, ensuring activities are inclusive, accessible, and supportive. Identify and escalate welfare concerns to the appropriate internal teams. Maintain accurate records, manage activity resources, and produce monthly reports. Work collaboratively with managers, support teams, and volunteers, attending meetings as required. Stay informed about local opportunities and respond promptly to feedback or changing needs. Maintain confidentiality and uphold professional conduct at all times. Required Skills: Previous experience in planning and organising activities. Ability to deliver diverse activities. Knowledge of safeguarding and health & safety. Experience managing groups and promoting inclusivity. Strong communication and interpersonal skills. Flexible, adaptable, and solution-focused. Good organisational and administrative skills. Full UK driving licence required due to the location of the site. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Feb 04, 2026
Contractor
Job Title: Activity Co-Ordinator Location: Tunbridge Wells Salary : £28,000-£32,240 Hours: 40 hours per week, including shifts on weekends and public holidays Contract Type : Fixed Term Contract 12 months Purpose of the Role: Our client, a leading provider of housing solutions, is seeking an Activity Coordinator for their Tunbridge Wells site. The postholder will be responsible for planning, organising, and delivering a varied programme of recreational and wellbeing activities for Service Users (SUs) living on site. Working closely with local organisations, charities, and community groups, the Activity Coordinator will help create meaningful opportunities for engagement and community integration. All activities must be inclusive, culturally sensitive, and tailored to the needs, interests, and backgrounds of the SU population. Duties and Responsibilities: Plan and deliver a weekly and monthly programme of activities, including sports, arts and crafts, language classes, cultural events, and wellbeing sessions. Gather SU feedback regularly and adapt activities to meet their needs and interests. Ensure all activities are risk assessed and comply with safeguarding and health & safety policies. Build partnerships and coordinate visits, workshops, and events with local organisations, charities, and community groups. Promote SU participation, ensuring activities are inclusive, accessible, and supportive. Identify and escalate welfare concerns to the appropriate internal teams. Maintain accurate records, manage activity resources, and produce monthly reports. Work collaboratively with managers, support teams, and volunteers, attending meetings as required. Stay informed about local opportunities and respond promptly to feedback or changing needs. Maintain confidentiality and uphold professional conduct at all times. Required Skills: Previous experience in planning and organising activities. Ability to deliver diverse activities. Knowledge of safeguarding and health & safety. Experience managing groups and promoting inclusivity. Strong communication and interpersonal skills. Flexible, adaptable, and solution-focused. Good organisational and administrative skills. Full UK driving licence required due to the location of the site. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Gap Personnel
Customer Service Coordinator
Gap Personnel Farringdon, Devon
Customer Service Coordinator Exeter Full time, Temp to Perm Are you passionate about making a difference through excellent customer service? gap personnel are recruiting for a Customer Service Coordinator for our client in Exeter, Devon. What you ll be doing: In this fast-paced role, you ll spend most of your day on the phone (around 80 calls a day) as the friendly first point of contact for service users, family members, and healthcare professionals. You ll help coordinate the delivery, installation, and collection of essential community healthcare equipment anything from walking frames to more complex beds and hoists. Your daily responsibilities will include: - Answering and managing incoming queries with care and professionalism - Coordinating orders with our driver technicians - Checking online orders for accuracy and processing them for invoicing - Handling a range of general administrative tasks to keep everything running smoothly What we re looking for: Experience in a busy, high-volume office environment Confident telephone-based customer service skills Strong attention to detail and accuracy Previous admin and diary management experience Competence with Microsoft Office and ability to pick up new systems quickly A professional and friendly communication style Hours & Pay: Pay: £25,396.80 per annum Hours: Monday Friday, 40 hours per week including Saturdays on a Rota Basis To Apply: Click Apply or call (phone number removed). Key skills; Office Administration, Customer Service, Microsoft, Order Processing, Complaints Handling.
Feb 04, 2026
Seasonal
Customer Service Coordinator Exeter Full time, Temp to Perm Are you passionate about making a difference through excellent customer service? gap personnel are recruiting for a Customer Service Coordinator for our client in Exeter, Devon. What you ll be doing: In this fast-paced role, you ll spend most of your day on the phone (around 80 calls a day) as the friendly first point of contact for service users, family members, and healthcare professionals. You ll help coordinate the delivery, installation, and collection of essential community healthcare equipment anything from walking frames to more complex beds and hoists. Your daily responsibilities will include: - Answering and managing incoming queries with care and professionalism - Coordinating orders with our driver technicians - Checking online orders for accuracy and processing them for invoicing - Handling a range of general administrative tasks to keep everything running smoothly What we re looking for: Experience in a busy, high-volume office environment Confident telephone-based customer service skills Strong attention to detail and accuracy Previous admin and diary management experience Competence with Microsoft Office and ability to pick up new systems quickly A professional and friendly communication style Hours & Pay: Pay: £25,396.80 per annum Hours: Monday Friday, 40 hours per week including Saturdays on a Rota Basis To Apply: Click Apply or call (phone number removed). Key skills; Office Administration, Customer Service, Microsoft, Order Processing, Complaints Handling.
Wheatstone Solutions
Customer Care Coordinator
Wheatstone Solutions Kings Hill, Kent
Customer Care Coordinator - £30,000 - West Malling, Kent - Temporary / 6 month FTC Introduction A new opportunity has arisen for a Customer Care Coordinator to join our client, a House Builder, based in the Kent area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. The hours for this role are Monday to Friday, 8:30 - 5pm with 1 day working from home after successful training period. The position is for a 6 month fixed term contract. The Role: Reporting to the Head of department you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. Provide support and advice to sub-contractors. Speak with Site or Constructions teams as necessary to ensure customers queries are answered accurately, efficiently and consistently. Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Key Skills: Customer Service experience within the House Building / New Homes / Housing Association or defect logging Excellent communication skills Excellent attention to detail Excellent Customer Service skills For more information please contact Chris Ellis at Wheatstone Solutions or apply below.
Feb 04, 2026
Contractor
Customer Care Coordinator - £30,000 - West Malling, Kent - Temporary / 6 month FTC Introduction A new opportunity has arisen for a Customer Care Coordinator to join our client, a House Builder, based in the Kent area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. The hours for this role are Monday to Friday, 8:30 - 5pm with 1 day working from home after successful training period. The position is for a 6 month fixed term contract. The Role: Reporting to the Head of department you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. Provide support and advice to sub-contractors. Speak with Site or Constructions teams as necessary to ensure customers queries are answered accurately, efficiently and consistently. Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Key Skills: Customer Service experience within the House Building / New Homes / Housing Association or defect logging Excellent communication skills Excellent attention to detail Excellent Customer Service skills For more information please contact Chris Ellis at Wheatstone Solutions or apply below.
Customer Service Co-Ordinator
Tarmac Trading Limited Snodland, Kent
Customer Service Coordinator Job Description Are you a proactive and customer-focused individual seeking your next permanent opportunity in a dynamic environment? If so, we may have just the role for you. We're currently looking for a dedicated Customer ServiceCoordinator to join our team and play a key role in delivering exceptional service to our valued customers click apply for full job details
Feb 04, 2026
Full time
Customer Service Coordinator Job Description Are you a proactive and customer-focused individual seeking your next permanent opportunity in a dynamic environment? If so, we may have just the role for you. We're currently looking for a dedicated Customer ServiceCoordinator to join our team and play a key role in delivering exceptional service to our valued customers click apply for full job details
HP4 Recruitment Ltd
Service Coordinator
HP4 Recruitment Ltd
Service Coordinator Birmingham £27,500 We are currently recruiting for a Service Coordinator to join a well-established engineering company based in Birmingham . Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £27,500 per annum Full-time, permanent position Office-based role in Birmingham Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs , revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors , ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator , Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in Birmingham , please submit your CV to be considered.
Feb 04, 2026
Full time
Service Coordinator Birmingham £27,500 We are currently recruiting for a Service Coordinator to join a well-established engineering company based in Birmingham . Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £27,500 per annum Full-time, permanent position Office-based role in Birmingham Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs , revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors , ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator , Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in Birmingham , please submit your CV to be considered.

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