General Administrator

  • SER Limited
  • Feb 03, 2026
Full time Administration

Job Description

Job Title: General Administrator

Location: Cheshire
Salary: £26,000 per annum + benefits

About the Role
We are looking for an experienced and proactive General Administrator to support the Controls sales and technical team. This is a varied, fast-paced role suited to someone who is organised, confident, and able to keep calm under pressure while ensuring tasks are completed efficiently.

You will play a key role in supporting day-to-day operations, processing sales orders, liaising with customers and suppliers, and assisting with logistics and dispatch when required.

Key Responsibilities

  • Processing sales orders accurately within our CRM system
  • Handling inbound and outbound calls with customers and suppliers
  • Responding to non-technical customer enquiries in a professional manner
  • Checking stock levels and product availability
  • Dealing with logistics queries and coordinating despatches
  • Supporting the wider team to ensure deadlines are met
  • Occasionally assisting with packing small items for despatch

About You

  • An experienced all-round administrator, ideally within a manufacturing, electrical, or engineering environment
  • Confident and assertive enough to keep tasks moving, without being overbearing
  • Comfortable working in a busy department and able to manage pressure effectively
  • Calm, organised, and able to demonstrate problem-solving experience from previous roles
  • Strong keyboard and general IT skills; experience using a CRM system is desirable
  • Willing to be flexible and help beyond desk-based duties when required

Additional Requirements

Full-time, office-based role (40 hours per week)

A driving licence is essential, as there is no access to public transport

If you are a confident administrator looking for a challenging role with development opportunities, please contact Becky Kerridge on (phone number removed) or email with your current CV.

"SER-IN"