Field-Based Customer Success Manager: Compliance & Growth

  • Arcus FM Limited.
  • Feb 03, 2026
Full time Call Centre / CustomerService

Job Description

A leading facilities management company is seeking an experienced Customer Success Manager to oversee compliance and performance of key client contracts. You will manage budgets, ensure service excellence, and lead a team to drive continuous improvement. Ideal candidates should have a recognised qualification in Facilities Management and proven experience in client-facing roles. Strong leadership and commercial acumen are essential for success in this position.