Job Description
Job Title: Product Manager
Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
DWP. Digital with Purpose.
Are you an engaging leader with strong Product Management skills? Do you love solving real problems for real users?
If so, this could be the perfect next step.
We're looking for talented Product Managers to join five of our dynamic teams. You'll shape product direction, make key decisions, and be a powerful advocate for users in some of the most impactful services in the UK.
At DWP Digital, you'll be part of a thriving product community with excellent learning, development and support. This is a place where Product Managers are empowered to set the vision, drive strategy, and lead multidisciplinary teams to deliver services that truly matter.
Product Managers sit at the heart of DWP Digitak's mission: ensuring people across the UK receive the financial support they rely on-quickly, safely and with dignity.
You'll help tackle complex problems at national scale, improving services used by millions every day. From supporting disabled people, to helping citizens manage debt fairly, to enabling colleagues through modern corporate and collaboration tools-your decisions will shape the future of welfare delivery.
You'll champion user needs, make evidence based decisions, and lead continuous improvement from discovery through to delivery. This is your chance to use your leadership and product expertise for genuine public good-improving lives, strengthening systems, and building digital services that work for everyone.
What skills, knowledge and experience will you need?
- Demonstrated experience working directly with users to understand their needs and make priority decisions that deliver value as early as possible.
- Strong track record of influencing internal and external stakeholders and confidently managing challenge.
- Experience leading a product end-to-end, setting clear goals and direction, and providing mentoring and coaching to support team success.
You and your role
As a Product Manager, you'll lead product development for a major service, programme, or organisational area-shaping vision, aligning teams, and delivering meaningful value for users.
We have five opportunities across:
- Debt: Products that manage different types of debt and how we collect it from users.
- Health & Disability: Services that support people needing financial help due to health conditions or disabilities.
- Corporate Services: Core systems and tools that enable colleagues to work effectively.
- Communication & Collaboration: Products within the Microsoft 365 suite, including SharePoint Online, OneDrive, Teams, Outlook, Office, Lists and Forms.
- Core Digital Services: Leading the rebuild of legacy services to better meet user needs.
We're looking for people who can bring a strong record of defining product vision and enabling teams to deliver high-quality, user centred services.
You will be confident in setting direction, clarifying outcomes and guiding multidisciplinary teams to achieve them. You also have experience developing product strategy and creating value driven roadmaps that take products from discovery through to delivery.
You understand how to build and mature product capability, continually improving quality, ways of working, and wider organisational understanding of product management. Your approach and your decisions are rooted in user insight and evidence based design, ensuring that services are accessible, effective, and truly meet user needs.
Details. Wages. Perks.
Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay from £57,946 - £68,205
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £19,759 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time.
You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process:
We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
