General Manager, Stoke-On-Trent

  • Marston's PLC
  • Stoke-on-trent, Staffordshire
  • Feb 03, 2026
Full time

Job Description

Overview

Live in accommodation/ Live out allowance

Performance based bonus, extra earning potential

Access to relevant qualifications

Progression opportunity

We're looking for an experienced, community-focused General Manager to run The Horn & Trumpet in Stoke-on-Trent.

Step inside The Horn & Trumpet, a classic Two Door pub, and you'll discover the best of both worlds. On one side, a lively sports zone with buzzing bar atmosphere, great pints, and all the excitement of live games and classic pub fun. On the other, a spacious family dining section where everyone feels at home, serving proper pub food and good times for all, connected to an L-shaped beer garden and a covered drinking area at the front.

Our Two Door pub format is all about balance: the thrill of a great night out and the comfort of your local. It's where friends meet for the match, families gather for dinner, and locals drop in for that friendly pint. With average weekly takings of approximately £17,500, with a 60/40 split towards wet sales.

Nestled in a predominantly residential area of Stoke-on-Trent, The Horn & Trumpet serves long-established residents, younger families, and working professionals, with excellent transport links and nearby housing estates. With a loyal customer base and solid regular trade, this pub is a true social hub for the community.

We're seeking a hands-on General Manager to build on the pub's reputation and help unlock its full potential. With ambitious AGWS targets of £25k, you'll lead a venue with personality, balancing tradition and innovation, delivering for families, sports fans, and locals alike.

As a Two Door General Manager, you'll build teams who know their guests, create welcoming spaces from both sides of the bar, and ensure every visit feels just right. If you're passionate about real pubs, real people, and making a difference in your local community, The Horn & Trumpet could be the perfect next step for you!

What you get from us:You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

  • Additional earnings potential through bonus and incentive schemes
  • Marston's Cheers Platform, giving you access to discount at major retailers
  • Access to a pension plan
  • On-site accommodation
  • Award winning training and development

Marston's. Where people make pubs.

As part of our application process, we use Lily, an AI-powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know -all hiring decisions are still made by our people.

You might also be interested in these General Manager jobs Benefits

As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.

Accommodation

The majority of our pub General Manager roles include optional on-site accommodation.

Award winning

Named as one of the UK's Top 100 employers and in the pub sector for 2025, in the Financial Times UK's Best Employers list.

Bonus

Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.

Opportunity to earn a great wage whilst having fun at work.

Long service

We reward loyalty with awards for key anniversary milestones.

Food and drink

Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.

All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.

Some of our roles offer access to a private healthcare scheme.

An exciting range of high street, online discounts and cash back offers are available for all.

All of our employees receive a 30% discount on Marston's food and hotel stays.

Training and development

We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.

What hours would I need to work?

As the General Manager of your pub, you'll be required to work at peak trading times which involves evenings & weekends, as well as peak trading days such as bank holidays & the festive period.

What will be my Salary?

Your salary will depend on your experience and the volume of the business that you are interested in. Please see our job adverts to understand the salary on offer for the role that you'd like to apply for or chat to our Talent Acquisition Team for more information.

What is my bonus based on?

Your quarterly bonus based on sales uplift vs budget, Reputation score & Employee Engagement. Your annual bonus scheme is based on sales & profit performance vs budget.