Customer Service and Sales Support Location : Corby Monday - Friday 09:00 - 17:30 Salary 25k - 28k Main Duties & Responsibilities We are looking for a Customer Support Representative. A great communicator who is detail oriented, a problem solver and able to build strong relationships with customers. Main duties Providing first class service by talking directly and honestly with our customers and developing a deep understanding of what they need from our business. Communicating with our customers mainly on the telephone, but through a variety of different channels; via phone or email. Order processing and issuing order confirmations. Raising Proforma invoices. Using customer websites to process/confirm orders. Releasing of orders to despatch for shipment. Raising export documentation. Co-ordinating with scheduling, production and purchasing reference customer orders & attending weekly production meetings. Logging customer complaints on CRM system. Booking deliveries both UK and European/using carrier systems. What we are looking for Strong Administrative background. Ideally 3 years customer service and sales experience. Excellent MS Office proficiency. Personal Qualities You will care deeply about building customer loyalty and trust. You will be comfortable using Microsoft Office. Ability to investigating customer problems, getting to the root cause and putting them right. You will be friendly, organised and resilient. You will be happy to take direction and prioritise tasks. You will be able to manage your time and meet deadlines. Benefits: Company pension Free parking Gym membership Driving Licence (preferred)
Feb 03, 2026
Full time
Customer Service and Sales Support Location : Corby Monday - Friday 09:00 - 17:30 Salary 25k - 28k Main Duties & Responsibilities We are looking for a Customer Support Representative. A great communicator who is detail oriented, a problem solver and able to build strong relationships with customers. Main duties Providing first class service by talking directly and honestly with our customers and developing a deep understanding of what they need from our business. Communicating with our customers mainly on the telephone, but through a variety of different channels; via phone or email. Order processing and issuing order confirmations. Raising Proforma invoices. Using customer websites to process/confirm orders. Releasing of orders to despatch for shipment. Raising export documentation. Co-ordinating with scheduling, production and purchasing reference customer orders & attending weekly production meetings. Logging customer complaints on CRM system. Booking deliveries both UK and European/using carrier systems. What we are looking for Strong Administrative background. Ideally 3 years customer service and sales experience. Excellent MS Office proficiency. Personal Qualities You will care deeply about building customer loyalty and trust. You will be comfortable using Microsoft Office. Ability to investigating customer problems, getting to the root cause and putting them right. You will be friendly, organised and resilient. You will be happy to take direction and prioritise tasks. You will be able to manage your time and meet deadlines. Benefits: Company pension Free parking Gym membership Driving Licence (preferred)
Multi-Skilled Days Shift Engineer Location: London Contract Type: Permanent, Full-Time Salary: £44,000 - £46,000 + Private Healthcare + Flexible Benefits About the Role We are seeking a talented and experienced Multi-Skilled Maintenance Engineer to join our team delivering exceptional building services at a prestigious, iconic site in London. This is a hands-on, client-facing role where you'll take responsibility for both electrical and mechanical systems, carrying out high-quality planned and reactive maintenance, fault finding, repairs, and installations to ensure optimal building performance and customer satisfaction. Key Responsibilities Deliver Planned Preventative Maintenance (PPM) across Electrical & Mechanical Building Services plant and systems in line with agreed programmes and statutory compliance. Act as a Low Voltage Authorised Person (LVAP), maintaining low voltage electrical distribution and power/lighting systems. Carry out mechanical and electrical fault finding, repairs, and small installation works as required. Monitor and improve service performance, escalating issues where necessary. Ensure PPM work by Technicians is completed within SLAs and that Reactive Work is resolved promptly. Supervise subcontractors and ensure adherence to Health & Safety standards. Maintain accurate and timely completion of documentation, job sheets, and compliance certificates. Build strong working relationships with the client, their staff, and appointed representatives through excellent service delivery. About You Recognised Electrical or Mechanical apprenticeship / trade qualification (City & Guilds, NVQ, or equivalent). 18th Edition Wiring Regulations (essential for electrical bias). LVAP Certified (essential); HVAP experience or willingness to obtain certification (desirable). Broad technical knowledge of both electrical and mechanical systems within a building services environment. Proven track record in PPM, reactive maintenance, and fault finding across commercial sites. Strong understanding of statutory compliance and safe systems of work. Excellent communication skills with a proactive, solutions-driven mindset. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 03, 2026
Full time
Multi-Skilled Days Shift Engineer Location: London Contract Type: Permanent, Full-Time Salary: £44,000 - £46,000 + Private Healthcare + Flexible Benefits About the Role We are seeking a talented and experienced Multi-Skilled Maintenance Engineer to join our team delivering exceptional building services at a prestigious, iconic site in London. This is a hands-on, client-facing role where you'll take responsibility for both electrical and mechanical systems, carrying out high-quality planned and reactive maintenance, fault finding, repairs, and installations to ensure optimal building performance and customer satisfaction. Key Responsibilities Deliver Planned Preventative Maintenance (PPM) across Electrical & Mechanical Building Services plant and systems in line with agreed programmes and statutory compliance. Act as a Low Voltage Authorised Person (LVAP), maintaining low voltage electrical distribution and power/lighting systems. Carry out mechanical and electrical fault finding, repairs, and small installation works as required. Monitor and improve service performance, escalating issues where necessary. Ensure PPM work by Technicians is completed within SLAs and that Reactive Work is resolved promptly. Supervise subcontractors and ensure adherence to Health & Safety standards. Maintain accurate and timely completion of documentation, job sheets, and compliance certificates. Build strong working relationships with the client, their staff, and appointed representatives through excellent service delivery. About You Recognised Electrical or Mechanical apprenticeship / trade qualification (City & Guilds, NVQ, or equivalent). 18th Edition Wiring Regulations (essential for electrical bias). LVAP Certified (essential); HVAP experience or willingness to obtain certification (desirable). Broad technical knowledge of both electrical and mechanical systems within a building services environment. Proven track record in PPM, reactive maintenance, and fault finding across commercial sites. Strong understanding of statutory compliance and safe systems of work. Excellent communication skills with a proactive, solutions-driven mindset. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Wandsworth, London
Adults Admin Support Officer Scale 5 - SO1 Permanent Part-Time 21hrs Civic Centre, Twickenham Salary £17,805 Scale 5 (pro-rota £30,510) Objective of role A vacancy has arisen within the Business Support and Adults Admin Support Service (AASS) Adult Social Care and Public Health directorate. We are looking for an Admin Support Officer who is well-organised, motivated, and flexible individual to fill a part-time (21hrs) post within the Business Resources Division, Adult Social Services, located in Twickenham About the role The successful candidate will be required to provide key support service to front line operational areas. You would be part of a team led by the Business Support Manager in the provision of a resilient administrative service. The post requires the successful candidates to work flexibly within the team, covering for colleagues as required. The role is varied and involves supporting Adult Social Care colleagues to help vulnerable residents. It requires proven administrative experience and excellent IT skills, including strong knowledge of the Microsoft Office 365 suite. The post holder must demonstrate high-level communication skills, attention to detail, and the ability to self-manage competing priorities daily. This is a fast-paced role that offers a fantastic opportunity to develop new skills, gain knowledge, and build experience to support future career progression. These posts provide an excellent platform to grow and acquire desirable skills for advancement. In this role you will: Have proven experience in end to end meeting support-before, during, and after meetings: Pre meeting: Plan and prepare effectively, including booking rooms, inviting attendees, and preparing and distributing agendas and papers. During the meeting: Take clear, accurate, and impartial notes/minutes, capturing decisions, actions, and owners in real time Post meeting: Produce and circulate professionally formatted minutes promptly and track follow up actions to completion. You'll be comfortable working to deadlines, maintaining confidentiality, and using standard Council minute templates and Outlook to manage invitations and distribution. Dealing with internal/staff customers, by phone, email and face-to- face, resolving queries at first point of contact, where possible, including dealing with matters of a sensitive and confidential nature. Producing a variety of high-quality documentation (advanced Word, and Excel), accurately and to deadline. To provide support for Panel meetings, booking rooms, managing invitations via outlook, and attendance rotas. Provide accurate and timely meeting minutes and actions. To update and maintain databases accurately, collating statistical information and reports as directed, including social care databases. Proficient in Microsoft Outlook, with experience managing a busy shared mailbox using categories, alerts, sensitivity labels and follow-up actions to ensure efficient communication and organisation. Supporting MARAC by researching and collating highly sensitive information for the Adults social care representatives. Ensuring the information is accurate, appropriately presented and delivered on time. To undertake daily administrative tasks, such as managing and delegating from a shared electronic mailbox, booking interpreters, translation, scanning, photocopying, stationery supplies, as required. Process invoices, raise purchase orders, track receipts using the online finance system, and resolve related queries promptly and accurately. Sending sensitive documents on behalf of colleagues via shared mailbox and system database Applying for this role: Supporting Statement Requirement Please submit a supporting statement that demonstrates how you meet the criteria outlined in the Person Specification Requirements section of the job profile. Applications without a supporting statement will be rejected. Unfortunately, once an application has been rejected, we cannot accept resubmissions, as this would disadvantage candidates who followed the instructions correctly. For an informal discussion please contact Tina Maidman, Business Support Manager (AASS), . Essential Qualifications, Skills and Experience Educated to GCSE level C or above (or equivalent) in Mathematics and English Closing Date: 15/02/2026 Shortlisting Date: 16/02/2026 Interview Dates: 25/02/2026 & 26/02/2026 Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Feb 03, 2026
Full time
Adults Admin Support Officer Scale 5 - SO1 Permanent Part-Time 21hrs Civic Centre, Twickenham Salary £17,805 Scale 5 (pro-rota £30,510) Objective of role A vacancy has arisen within the Business Support and Adults Admin Support Service (AASS) Adult Social Care and Public Health directorate. We are looking for an Admin Support Officer who is well-organised, motivated, and flexible individual to fill a part-time (21hrs) post within the Business Resources Division, Adult Social Services, located in Twickenham About the role The successful candidate will be required to provide key support service to front line operational areas. You would be part of a team led by the Business Support Manager in the provision of a resilient administrative service. The post requires the successful candidates to work flexibly within the team, covering for colleagues as required. The role is varied and involves supporting Adult Social Care colleagues to help vulnerable residents. It requires proven administrative experience and excellent IT skills, including strong knowledge of the Microsoft Office 365 suite. The post holder must demonstrate high-level communication skills, attention to detail, and the ability to self-manage competing priorities daily. This is a fast-paced role that offers a fantastic opportunity to develop new skills, gain knowledge, and build experience to support future career progression. These posts provide an excellent platform to grow and acquire desirable skills for advancement. In this role you will: Have proven experience in end to end meeting support-before, during, and after meetings: Pre meeting: Plan and prepare effectively, including booking rooms, inviting attendees, and preparing and distributing agendas and papers. During the meeting: Take clear, accurate, and impartial notes/minutes, capturing decisions, actions, and owners in real time Post meeting: Produce and circulate professionally formatted minutes promptly and track follow up actions to completion. You'll be comfortable working to deadlines, maintaining confidentiality, and using standard Council minute templates and Outlook to manage invitations and distribution. Dealing with internal/staff customers, by phone, email and face-to- face, resolving queries at first point of contact, where possible, including dealing with matters of a sensitive and confidential nature. Producing a variety of high-quality documentation (advanced Word, and Excel), accurately and to deadline. To provide support for Panel meetings, booking rooms, managing invitations via outlook, and attendance rotas. Provide accurate and timely meeting minutes and actions. To update and maintain databases accurately, collating statistical information and reports as directed, including social care databases. Proficient in Microsoft Outlook, with experience managing a busy shared mailbox using categories, alerts, sensitivity labels and follow-up actions to ensure efficient communication and organisation. Supporting MARAC by researching and collating highly sensitive information for the Adults social care representatives. Ensuring the information is accurate, appropriately presented and delivered on time. To undertake daily administrative tasks, such as managing and delegating from a shared electronic mailbox, booking interpreters, translation, scanning, photocopying, stationery supplies, as required. Process invoices, raise purchase orders, track receipts using the online finance system, and resolve related queries promptly and accurately. Sending sensitive documents on behalf of colleagues via shared mailbox and system database Applying for this role: Supporting Statement Requirement Please submit a supporting statement that demonstrates how you meet the criteria outlined in the Person Specification Requirements section of the job profile. Applications without a supporting statement will be rejected. Unfortunately, once an application has been rejected, we cannot accept resubmissions, as this would disadvantage candidates who followed the instructions correctly. For an informal discussion please contact Tina Maidman, Business Support Manager (AASS), . Essential Qualifications, Skills and Experience Educated to GCSE level C or above (or equivalent) in Mathematics and English Closing Date: 15/02/2026 Shortlisting Date: 16/02/2026 Interview Dates: 25/02/2026 & 26/02/2026 Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Location: Taunton, Somerset Hours: 37.5 hours per week, term time only. Salary Details: £20,421.23 per annum. An exciting opportunity has arisen for experienced and dynamic Administrator to join our team. We are looking to recruit enthusiastic school Administrator who shares our vision and aspirations for the young people. You will be joining a highly motivated and passionate group of staff who work tirelessly in the best interests of the students. The school: Pupils blossom at this caring and happy school. Staff nurture pupils well and pupils feel valued and safe. There are positive relationships between staff and pupils. Pupils learn to value their education because staff help them experience success. (HMI March 2022) Cambian Somerset School is an independent secondary day special school supporting young people with autism located in Somerset very close to Taunton. The school is part of the Cambian Group a federation of 36 special schools across the country. The ideal candidate will have: Proven experience as a receptionist, front of office representative or similar role. Good written and verbal communication skills. Professional attitude and appearance. Experience of using a range of office IT packages e.g., Word/Excel/PowerPoint/Outlook Excellent organisational skills. Excellent customer service. Multi-tasking and time management skills, with the ability to prioritise tasks. Key duties: To maintain and foster good relations with staff, young people, members of the public and professionals from other agencies. To carry out a range of confidential administrative functions under the direction of the Head Teacher, Bythnod & Hendre Manager and Director of Service. To oversee good health & safety and security of the reception, offices and buildings. To provide all aspects of administration support as required. To manage visitors and handle calls within the site. Why work for us: Competitive salary. Opportunity to progress in your career. Training opportunities either face to face or online. Wellbeing- Your wellbeing matters to us, and we are committed to ensuring you get all the support you need. You will be a part of a dedicated team of professionals who will offer you clear guidance and mentor you in to this role. Supportive management and senior leads. We offer full induction, paid for DBS, friendly family atmosphere and the opportunity to progress with one of the UK s biggest care providers. Cambian is committed to Safeguarding and protecting the young people and service users within our care. All candidates will be subject to an enhanced DBS check and reference checks. Cambian is an equal opportunities employer. Cambian will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.
Feb 03, 2026
Full time
Location: Taunton, Somerset Hours: 37.5 hours per week, term time only. Salary Details: £20,421.23 per annum. An exciting opportunity has arisen for experienced and dynamic Administrator to join our team. We are looking to recruit enthusiastic school Administrator who shares our vision and aspirations for the young people. You will be joining a highly motivated and passionate group of staff who work tirelessly in the best interests of the students. The school: Pupils blossom at this caring and happy school. Staff nurture pupils well and pupils feel valued and safe. There are positive relationships between staff and pupils. Pupils learn to value their education because staff help them experience success. (HMI March 2022) Cambian Somerset School is an independent secondary day special school supporting young people with autism located in Somerset very close to Taunton. The school is part of the Cambian Group a federation of 36 special schools across the country. The ideal candidate will have: Proven experience as a receptionist, front of office representative or similar role. Good written and verbal communication skills. Professional attitude and appearance. Experience of using a range of office IT packages e.g., Word/Excel/PowerPoint/Outlook Excellent organisational skills. Excellent customer service. Multi-tasking and time management skills, with the ability to prioritise tasks. Key duties: To maintain and foster good relations with staff, young people, members of the public and professionals from other agencies. To carry out a range of confidential administrative functions under the direction of the Head Teacher, Bythnod & Hendre Manager and Director of Service. To oversee good health & safety and security of the reception, offices and buildings. To provide all aspects of administration support as required. To manage visitors and handle calls within the site. Why work for us: Competitive salary. Opportunity to progress in your career. Training opportunities either face to face or online. Wellbeing- Your wellbeing matters to us, and we are committed to ensuring you get all the support you need. You will be a part of a dedicated team of professionals who will offer you clear guidance and mentor you in to this role. Supportive management and senior leads. We offer full induction, paid for DBS, friendly family atmosphere and the opportunity to progress with one of the UK s biggest care providers. Cambian is committed to Safeguarding and protecting the young people and service users within our care. All candidates will be subject to an enhanced DBS check and reference checks. Cambian is an equal opportunities employer. Cambian will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.
Salary: £25,087 - Uncapped commission Location : Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ Full Time - Permanent Start Date - 09/03/26 Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 03, 2026
Full time
Salary: £25,087 - Uncapped commission Location : Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ Full Time - Permanent Start Date - 09/03/26 Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
At Eakin Healthcare, we put patients at the heart of everything we do. We are a family-owned global medical device company with a proud heritage of innovation and care. We deliver innovative solutions across Ostomy, Respiratory, and Surgical therapies, along with our Respond home delivery service. Founded over 50 years ago, we now have a team of over 700 dedicated people across three UK manufacturing sites, 12 international sales and distribution centres and export to over 60 countries. We've been recognised as a Great Place to Work ! And we're proud to be named among the Best Workplaces in Healthcare and Best Workplaces for Women. At Eakin Healthcare, we're united by one mission: working together to improve lives - just like we've been doing for over five decades. WHY JOIN US? We're good at what we do - come and join us and you can benefit from: Blended Working Bonus 25 days holiday plus bank holidays (rising to 28) Option to buy holiday days Health Cash Plan Pension Life Assurance Enhanced Maternity/Paternity Cycle to Work Scheme Referral Scheme Long Service Awards Free Parking ABOUT THE ROLE A member of the Operations Compliance team, reporting to the Quality Manager, this is an exciting opportunity to join a growing team and work closely with various functions. As a key role in the Operations Compliance Team, provide business support and guidance in line with Compliance and Eakin Healthcare Strategies. This role in based in Coleraine, Northern Ireland and is an excellent opportunity for an individual to work closely with both site-based functions and colleagues and wider group colleagues in the Group Operations Compliance Team. KEY RESPONSIBILITIES Involved in the creation, improvement and maintenance of regulatory compliant Quality Management System (QMS) documentation (and training thereof) that will include, but not be limited to: QMS reports and analysis of reports for review by the Quality Manager. Quality reports for review at Management Review meetings. Reviewing and actioning feedback from customers. Support creation, revision and maintenance of Operating Procedures, Quality Forms and Work Instructions. Support QMS studies and reports e.g. stability studies. Identification, investigation and documentation of product and process non-conformances document root cause and corrective actions, liaising with relevant departmental representatives to ensure sustained ongoing adherence to quality system requirements. Support and execute the timely release of finished medical devices to ensure schedules are maintained and stock available. Support and co-ordinate the accurate completion, retention, and review of product release documentation, liaising where necessary with the relevant internal stakeholders and ensuring all product release documentation complies with the appropriate site regulatory certification and standards (ISO13485, MDSAP, GMP, GDP, FDA CFR). Inform and collate quality feedback data ensuring that key information is relayed to the Quality Manager. Support and perform internal audits under guidance from the QHSE Auditor or Quality Manager. Assisting the Quality Manager with the achievement of annual objectives as directed. Collate and trend quality metrics and suggest improvement activities as required. Support and assist third party audits and inspections across Eakin Healthcare as required. Assist with ensuring the QMS reflects practice and is kept up to date in line with requirements. In conjunction with other departments, ensure all reported Customer Complaints are acknowledged, investigated, and reported within Target Closure timelines; and ensure all stability studies are documented, actioned, and reported. Collaborate and own Corrective and Preventative Actions, Customer Complaints, Non- Conformances, and subsequent product dispositions e.g. product rework administration. Maintain the Calibration Support the change control system by accurate completion of documentation and realising any relevant actions. Ensure product quality standards are met by implementing inspection and testing protocols on products within all production, goods in and warehousing areas Ensure inspections are performed in compliance with QMS documentation and that the inspections are being recorded accurately Develop a high level of understanding of the safety and functional aspects of each product type Report all Quality related issues to the Quality Manager Carry out product segregation and quarantine actions when necessary. Ensure testing requirements are met at all stages of the production process and that appropriate documentation is Ensure accurate records of any inspection and test activity are completed and forwarded to the Quality Manager for review against specified targets. Develop a thorough knowledge of the Operating Procedures, Work Instructions and Quality Forms relevant to the various Production areas and Goods In. Assist the Quality department with Quality System/Product development administration tasks as Provide accurate data relating to inspection levels for analysis by the Quality Manager. Demonstrate best production assembly techniques and hygiene practices and be able to lead and train production operatives by example. Be able to clearly define pass/fail criteria to Production staff, providing guidance on Quality issues without impacting negatively on the work efficiency of staff. Assist the Quality Manager to review the effectiveness of preventive actions taken in response to product quality issues raised. Other To adhere to the company's Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible. To be responsible for your own health and safety and that of your colleagues, in accordance with the company's' Health and Safety policy. To adhere to the company's Quality policy and Environmental policy. To undertake other duties as may be reasonably required. WHAT WE'RE LOOKING FOR Minimum of 5 GCSEs or equivalent, including Math and English and/or several years' experience within in a medical device manufacturing environment. Experience in a regulated manufacturing environment with involvement in Quality-related activities, and an understanding of recognised quality standards and compliance requirements Strong interpersonal and communication skills. Able to quickly build effective professional working relationships. Meticulous with high levels of attention to detail. Strong command of written English. Excellent organisational and planning skills to deliver efficient QMS based outputs. Proactive and able to work unsupervised. Ability to work well in a team. Competent in the use of Microsoft office Experience of working in a product/batch release role in the medical device/pharmaceutical industry. Experience of working in a regulated manufacturing environment (e.g., ISO13485, ISO14971, MDD, EU MDR, MDSAP). Experience of using an electronic quality management system (eQMS). Experience in good documentation practices (GDP). Experience in a medical device / life sciences environment. Experience of using problem solving and root cause analysis tools (8D, FMEA etc.). Experience in implementing and ensuring timely completion of appropriate Root Cause analysis and Corrective or Preventative Actions arising from product/process/customer complaint/audit issues. Experience in development of training materials and delivery of training presentations. Quality auditing certification. Methodical with analytical and problem-solving ADDITIONAL INFORMATION Occasional travel as & when required to other Eakin Healthcare sites.
Feb 03, 2026
Full time
At Eakin Healthcare, we put patients at the heart of everything we do. We are a family-owned global medical device company with a proud heritage of innovation and care. We deliver innovative solutions across Ostomy, Respiratory, and Surgical therapies, along with our Respond home delivery service. Founded over 50 years ago, we now have a team of over 700 dedicated people across three UK manufacturing sites, 12 international sales and distribution centres and export to over 60 countries. We've been recognised as a Great Place to Work ! And we're proud to be named among the Best Workplaces in Healthcare and Best Workplaces for Women. At Eakin Healthcare, we're united by one mission: working together to improve lives - just like we've been doing for over five decades. WHY JOIN US? We're good at what we do - come and join us and you can benefit from: Blended Working Bonus 25 days holiday plus bank holidays (rising to 28) Option to buy holiday days Health Cash Plan Pension Life Assurance Enhanced Maternity/Paternity Cycle to Work Scheme Referral Scheme Long Service Awards Free Parking ABOUT THE ROLE A member of the Operations Compliance team, reporting to the Quality Manager, this is an exciting opportunity to join a growing team and work closely with various functions. As a key role in the Operations Compliance Team, provide business support and guidance in line with Compliance and Eakin Healthcare Strategies. This role in based in Coleraine, Northern Ireland and is an excellent opportunity for an individual to work closely with both site-based functions and colleagues and wider group colleagues in the Group Operations Compliance Team. KEY RESPONSIBILITIES Involved in the creation, improvement and maintenance of regulatory compliant Quality Management System (QMS) documentation (and training thereof) that will include, but not be limited to: QMS reports and analysis of reports for review by the Quality Manager. Quality reports for review at Management Review meetings. Reviewing and actioning feedback from customers. Support creation, revision and maintenance of Operating Procedures, Quality Forms and Work Instructions. Support QMS studies and reports e.g. stability studies. Identification, investigation and documentation of product and process non-conformances document root cause and corrective actions, liaising with relevant departmental representatives to ensure sustained ongoing adherence to quality system requirements. Support and execute the timely release of finished medical devices to ensure schedules are maintained and stock available. Support and co-ordinate the accurate completion, retention, and review of product release documentation, liaising where necessary with the relevant internal stakeholders and ensuring all product release documentation complies with the appropriate site regulatory certification and standards (ISO13485, MDSAP, GMP, GDP, FDA CFR). Inform and collate quality feedback data ensuring that key information is relayed to the Quality Manager. Support and perform internal audits under guidance from the QHSE Auditor or Quality Manager. Assisting the Quality Manager with the achievement of annual objectives as directed. Collate and trend quality metrics and suggest improvement activities as required. Support and assist third party audits and inspections across Eakin Healthcare as required. Assist with ensuring the QMS reflects practice and is kept up to date in line with requirements. In conjunction with other departments, ensure all reported Customer Complaints are acknowledged, investigated, and reported within Target Closure timelines; and ensure all stability studies are documented, actioned, and reported. Collaborate and own Corrective and Preventative Actions, Customer Complaints, Non- Conformances, and subsequent product dispositions e.g. product rework administration. Maintain the Calibration Support the change control system by accurate completion of documentation and realising any relevant actions. Ensure product quality standards are met by implementing inspection and testing protocols on products within all production, goods in and warehousing areas Ensure inspections are performed in compliance with QMS documentation and that the inspections are being recorded accurately Develop a high level of understanding of the safety and functional aspects of each product type Report all Quality related issues to the Quality Manager Carry out product segregation and quarantine actions when necessary. Ensure testing requirements are met at all stages of the production process and that appropriate documentation is Ensure accurate records of any inspection and test activity are completed and forwarded to the Quality Manager for review against specified targets. Develop a thorough knowledge of the Operating Procedures, Work Instructions and Quality Forms relevant to the various Production areas and Goods In. Assist the Quality department with Quality System/Product development administration tasks as Provide accurate data relating to inspection levels for analysis by the Quality Manager. Demonstrate best production assembly techniques and hygiene practices and be able to lead and train production operatives by example. Be able to clearly define pass/fail criteria to Production staff, providing guidance on Quality issues without impacting negatively on the work efficiency of staff. Assist the Quality Manager to review the effectiveness of preventive actions taken in response to product quality issues raised. Other To adhere to the company's Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible. To be responsible for your own health and safety and that of your colleagues, in accordance with the company's' Health and Safety policy. To adhere to the company's Quality policy and Environmental policy. To undertake other duties as may be reasonably required. WHAT WE'RE LOOKING FOR Minimum of 5 GCSEs or equivalent, including Math and English and/or several years' experience within in a medical device manufacturing environment. Experience in a regulated manufacturing environment with involvement in Quality-related activities, and an understanding of recognised quality standards and compliance requirements Strong interpersonal and communication skills. Able to quickly build effective professional working relationships. Meticulous with high levels of attention to detail. Strong command of written English. Excellent organisational and planning skills to deliver efficient QMS based outputs. Proactive and able to work unsupervised. Ability to work well in a team. Competent in the use of Microsoft office Experience of working in a product/batch release role in the medical device/pharmaceutical industry. Experience of working in a regulated manufacturing environment (e.g., ISO13485, ISO14971, MDD, EU MDR, MDSAP). Experience of using an electronic quality management system (eQMS). Experience in good documentation practices (GDP). Experience in a medical device / life sciences environment. Experience of using problem solving and root cause analysis tools (8D, FMEA etc.). Experience in implementing and ensuring timely completion of appropriate Root Cause analysis and Corrective or Preventative Actions arising from product/process/customer complaint/audit issues. Experience in development of training materials and delivery of training presentations. Quality auditing certification. Methodical with analytical and problem-solving ADDITIONAL INFORMATION Occasional travel as & when required to other Eakin Healthcare sites.
Shop Manager Service: Relate at Family Action Location: Warwick Hours: 37.5 hours per week (full-time) Salary: £13.10 per hour Contract type: Permanent We are looking for a talented Shop Manager who is an enthusiastic self-starter, with a passion for charity retail, to manage our Warwick shop on a full time (37.5 hours per week) basis. Who we are Relate is a leading relationships service, offering counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, at all stages of life. We also provide expert training for relationship support practitioners. Relate is now part of the family charity, Family Action. Supporting people through change, challenge or crisis, we protect children, support young people and adults, and offer direct, practical help to families and communities. It s what we ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. With Relate at Family Action, we work to support the creation of secure foundations for children and young people, and safe, supportive relationships for all. We currently manage 11 shops located within 5 regions across the UK. Our shops generate income to support the work of Relate. The shops are managed by paid Shop Managers, supported by Assistant Shop Managers/Sessional Workers (Retail Assistants) and our amazing Shop Volunteers. What are we looking for? • Charity retail experience preferred • Experience of customer care • High levels of organisational skills • Highly focussed on maximising sales • An eye for detail • A sound track record in achieving targets and delivering success You will be responsible for the creation of a warm and welcoming environment for customers, volunteers and donors, with a view to maximising sales, profits and Gift Aid to support the work of Relate at Family Action. The successful applicant will be required to work flexibly for 37.5 hours each week (5 days per week including Weekends) across a 7 day trading week, Monday to Sunday. What will we offer you? We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you. Our commitment to Equality, Diversity & Inclusion: We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. To Apply: Click the Apply link below and fill out our digital application form Closing Date: Thursday 26th February 2026 Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
Feb 03, 2026
Full time
Shop Manager Service: Relate at Family Action Location: Warwick Hours: 37.5 hours per week (full-time) Salary: £13.10 per hour Contract type: Permanent We are looking for a talented Shop Manager who is an enthusiastic self-starter, with a passion for charity retail, to manage our Warwick shop on a full time (37.5 hours per week) basis. Who we are Relate is a leading relationships service, offering counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, at all stages of life. We also provide expert training for relationship support practitioners. Relate is now part of the family charity, Family Action. Supporting people through change, challenge or crisis, we protect children, support young people and adults, and offer direct, practical help to families and communities. It s what we ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. With Relate at Family Action, we work to support the creation of secure foundations for children and young people, and safe, supportive relationships for all. We currently manage 11 shops located within 5 regions across the UK. Our shops generate income to support the work of Relate. The shops are managed by paid Shop Managers, supported by Assistant Shop Managers/Sessional Workers (Retail Assistants) and our amazing Shop Volunteers. What are we looking for? • Charity retail experience preferred • Experience of customer care • High levels of organisational skills • Highly focussed on maximising sales • An eye for detail • A sound track record in achieving targets and delivering success You will be responsible for the creation of a warm and welcoming environment for customers, volunteers and donors, with a view to maximising sales, profits and Gift Aid to support the work of Relate at Family Action. The successful applicant will be required to work flexibly for 37.5 hours each week (5 days per week including Weekends) across a 7 day trading week, Monday to Sunday. What will we offer you? We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you. Our commitment to Equality, Diversity & Inclusion: We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. To Apply: Click the Apply link below and fill out our digital application form Closing Date: Thursday 26th February 2026 Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
We recognise our people are the best thing about Red Badger and that a truly diverse workplace where people are free to be themselves is essential for great culture and great outcomes. If you like solving difficult problems, working with great people and making a real impact, join us and become a Badger. At Red Badger, our purpose is to make a positive impact on the world around us. Our mission is to transform blue-chips into next generation digital product organisations. We believe in creating opportunities for all. We benefit from diversity. That said, we're far from perfect - we want to be more diverse and representative. Join us and help make that happen. The best bit about Red Badger is, of course, the team. We've been around for 12+ years now and we are over 100 strong. We are really proud of our people; we support and learn a lot from each other; we work really hard but have fun doing it. We are a diverse group made up of 22 different nationalities, speaking 17 different languages. Our 3 founders, Dave, Cain and Stu, who have considerable tech and consultancy experience and still own 100% of the company. We've been consistently profitable and have grown responsibly from the beginning. We are based at Old Street in the heart of "tech city" and get thoroughly stuck in with the brilliant community around us. We run several meetups including the hugely popular React London, invite other groups to host their events in our office such as Lua London and Ladies Who Code and speak at events like Digital Shoreditch and LNUG. The Role We're looking for a Senior Software Engineer to join our digital product delivery function. Red Badger builds high-quality digital products using a lean delivery process and multidisciplinary, cross-functional teams. The work we do for our clients involves dealing with the core complexities of their business and the technology we employ varies from project to project. You will be a polyglot with extensive experience across a wide range of technologies and projects and will relish tackling and solving tough problems, digging deeper into areas you already know as well as expanding your skills into different languages, technologies and practices. You'll be comfortable designing and articulating solutions, working closely with clients to ensure we're delivering the right thing in the right way. You will lead by example; getting your hands dirty in the code, inspiring your peers & educating our clients. You are passionate about the craft of software development and contribute to technical and non-technical discussions that help shape the direction of digital product delivery. You are able to work independently, as well as collaboratively, on user stories within an agile delivery environment and are versed in modern software delivery practices. You care about creating quality software that meets the needs of our client's vision and goals, in a thoughtfully pragmatic way. As well as contributing to production-grade code bases, you will also be proactive in working directly with the client to help shape and move the project forward and, where required, helping to up-skill and embed good development practices within existing, newly formed or client/Badger blended cross-functional teams. Key Responsibilities Providing engineering expertise and experience as a member of a cross functional delivery team, working alongside other engineers, designers, QA, delivery lead and a tech lead Employ modern development practices to ship high-quality software Ability to adapt to new languages and frameworks Choosing the right technology for the job, striving for simplicity Starting or continuing your journey as a line-manager Coach & support peers Providing support for digital products once they are live (depending on client needs) Agile Ways of Working Pair programming with other members of the team, including designers and QAs Own the delivery of user stories end-to-end, working with agile principles Leading and supporting your peers in technical decisions Be an advocate for lean software development, building for what is required now Help break large deliverables into small, lean incremental user stories Actively contribute to agile ceremonies Consulting with clients Proactively engage with clients to shape and move the project forward, including giving updates on the delivery progress and highlighting potential technical blockers Upskilling and embedding modern software practices in client teams where necessary Your experience It'd be great if you have experience with: Backend technologies (e.g. Node.js, Go, Rust, etc.) Relational and Non-relational databases (e.g. ElasticSearch, Redis, PostgreSQL, etc.) System architecture approaches (e.g. microservices, event sourcing, serverless, CQRS ) Virtualisation and orchestration tools (e.g. VMs, Docker, Kubernetes, etc.) and infrastructure as code (e.g. Terraform, Pulumi) Test automation following Test Driven Development practices including unit testing, API testing, and end-to-end testing Working with lean and agile practices (e.g. Kanban, Scrum, etc.) Collaborating in cross-functional teams It'd be amazing if you can also: Make use of modern UI data layer technologies (i.e. Relay, GraphQL, Apollo, etc.) Design, build, debug and help contribute to evolving cloud based architectures following Everything-as-Code principles Design an agile release engineering strategy that delivers value incrementally and continuously Support a highly-available live production system, respond to alerts, diagnose problems using logs and observability tooling, triage and resolve incidents What we offer We make sure our team is well looked after with generous salaries and a great benefits package which includes: Enhanced pension with employer contribution of up to 5% of your salary Group Life Insurance Critical Illness Cover Private Medical Insurance Your choice of hardware and mobile phone £1,000 home-office set up budget and contribution to home broadband Matched (pre-tax) charity GAYE donations Cycle to work Enhanced parental leave Diversity & Inclusion: Red Badger is committed to creating a diverse and inclusive environment, and is proud to be an equal opportunity employer. We hire, employ, train, promote and compensate regardless of gender, gender identity, race, disability, sexual orientation, age, creed and colour. We are fully focused on equality, and it is our fundamental belief that the fascinating characteristics that make us all different enable us to continue to do amazing work for our clients. Create a Job Alert Interested in building your career at Red Badger? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Employee Benefits We make sure our team is well looked after with generous salaries and a great benefits package which includes: Most execs know the effect Customer Experience (CX) has on their business' performance. As Rory Sutherland recently put it 'A business focussed on customers will delight its London, UK - Red Badger, a leading digital consultancy, today announced a new partnership with Civo, the company reimagining cloud computing. Civo is a pioneering cloud service We are thrilled to announce an exciting new partnership between Red Badger and Tuum, a leading provider of next-generation core banking platforms. This collaboration brings We respect and care for each other and strive for a truly diverse workplace where everyone has the freedom to be their authentic selves and feel safe. We're part of the Stonewall Diversity Champion programme to continuously develop structured and systematic policies and practices that reflect our world. In addition to supporting the LGBTQ+ community, we're focused on applying what we learn to all areas of equality including ethnicity, gender, disability and social mobility. 4th Floor, 2 Old Street Yard, London EC1Y 8AF
Feb 03, 2026
Full time
We recognise our people are the best thing about Red Badger and that a truly diverse workplace where people are free to be themselves is essential for great culture and great outcomes. If you like solving difficult problems, working with great people and making a real impact, join us and become a Badger. At Red Badger, our purpose is to make a positive impact on the world around us. Our mission is to transform blue-chips into next generation digital product organisations. We believe in creating opportunities for all. We benefit from diversity. That said, we're far from perfect - we want to be more diverse and representative. Join us and help make that happen. The best bit about Red Badger is, of course, the team. We've been around for 12+ years now and we are over 100 strong. We are really proud of our people; we support and learn a lot from each other; we work really hard but have fun doing it. We are a diverse group made up of 22 different nationalities, speaking 17 different languages. Our 3 founders, Dave, Cain and Stu, who have considerable tech and consultancy experience and still own 100% of the company. We've been consistently profitable and have grown responsibly from the beginning. We are based at Old Street in the heart of "tech city" and get thoroughly stuck in with the brilliant community around us. We run several meetups including the hugely popular React London, invite other groups to host their events in our office such as Lua London and Ladies Who Code and speak at events like Digital Shoreditch and LNUG. The Role We're looking for a Senior Software Engineer to join our digital product delivery function. Red Badger builds high-quality digital products using a lean delivery process and multidisciplinary, cross-functional teams. The work we do for our clients involves dealing with the core complexities of their business and the technology we employ varies from project to project. You will be a polyglot with extensive experience across a wide range of technologies and projects and will relish tackling and solving tough problems, digging deeper into areas you already know as well as expanding your skills into different languages, technologies and practices. You'll be comfortable designing and articulating solutions, working closely with clients to ensure we're delivering the right thing in the right way. You will lead by example; getting your hands dirty in the code, inspiring your peers & educating our clients. You are passionate about the craft of software development and contribute to technical and non-technical discussions that help shape the direction of digital product delivery. You are able to work independently, as well as collaboratively, on user stories within an agile delivery environment and are versed in modern software delivery practices. You care about creating quality software that meets the needs of our client's vision and goals, in a thoughtfully pragmatic way. As well as contributing to production-grade code bases, you will also be proactive in working directly with the client to help shape and move the project forward and, where required, helping to up-skill and embed good development practices within existing, newly formed or client/Badger blended cross-functional teams. Key Responsibilities Providing engineering expertise and experience as a member of a cross functional delivery team, working alongside other engineers, designers, QA, delivery lead and a tech lead Employ modern development practices to ship high-quality software Ability to adapt to new languages and frameworks Choosing the right technology for the job, striving for simplicity Starting or continuing your journey as a line-manager Coach & support peers Providing support for digital products once they are live (depending on client needs) Agile Ways of Working Pair programming with other members of the team, including designers and QAs Own the delivery of user stories end-to-end, working with agile principles Leading and supporting your peers in technical decisions Be an advocate for lean software development, building for what is required now Help break large deliverables into small, lean incremental user stories Actively contribute to agile ceremonies Consulting with clients Proactively engage with clients to shape and move the project forward, including giving updates on the delivery progress and highlighting potential technical blockers Upskilling and embedding modern software practices in client teams where necessary Your experience It'd be great if you have experience with: Backend technologies (e.g. Node.js, Go, Rust, etc.) Relational and Non-relational databases (e.g. ElasticSearch, Redis, PostgreSQL, etc.) System architecture approaches (e.g. microservices, event sourcing, serverless, CQRS ) Virtualisation and orchestration tools (e.g. VMs, Docker, Kubernetes, etc.) and infrastructure as code (e.g. Terraform, Pulumi) Test automation following Test Driven Development practices including unit testing, API testing, and end-to-end testing Working with lean and agile practices (e.g. Kanban, Scrum, etc.) Collaborating in cross-functional teams It'd be amazing if you can also: Make use of modern UI data layer technologies (i.e. Relay, GraphQL, Apollo, etc.) Design, build, debug and help contribute to evolving cloud based architectures following Everything-as-Code principles Design an agile release engineering strategy that delivers value incrementally and continuously Support a highly-available live production system, respond to alerts, diagnose problems using logs and observability tooling, triage and resolve incidents What we offer We make sure our team is well looked after with generous salaries and a great benefits package which includes: Enhanced pension with employer contribution of up to 5% of your salary Group Life Insurance Critical Illness Cover Private Medical Insurance Your choice of hardware and mobile phone £1,000 home-office set up budget and contribution to home broadband Matched (pre-tax) charity GAYE donations Cycle to work Enhanced parental leave Diversity & Inclusion: Red Badger is committed to creating a diverse and inclusive environment, and is proud to be an equal opportunity employer. We hire, employ, train, promote and compensate regardless of gender, gender identity, race, disability, sexual orientation, age, creed and colour. We are fully focused on equality, and it is our fundamental belief that the fascinating characteristics that make us all different enable us to continue to do amazing work for our clients. Create a Job Alert Interested in building your career at Red Badger? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Employee Benefits We make sure our team is well looked after with generous salaries and a great benefits package which includes: Most execs know the effect Customer Experience (CX) has on their business' performance. As Rory Sutherland recently put it 'A business focussed on customers will delight its London, UK - Red Badger, a leading digital consultancy, today announced a new partnership with Civo, the company reimagining cloud computing. Civo is a pioneering cloud service We are thrilled to announce an exciting new partnership between Red Badger and Tuum, a leading provider of next-generation core banking platforms. This collaboration brings We respect and care for each other and strive for a truly diverse workplace where everyone has the freedom to be their authentic selves and feel safe. We're part of the Stonewall Diversity Champion programme to continuously develop structured and systematic policies and practices that reflect our world. In addition to supporting the LGBTQ+ community, we're focused on applying what we learn to all areas of equality including ethnicity, gender, disability and social mobility. 4th Floor, 2 Old Street Yard, London EC1Y 8AF
Salary: £25,087 - Uncapped commission Location : Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ Full Time - Permanent Start Date - 09/03/26 Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 02, 2026
Full time
Salary: £25,087 - Uncapped commission Location : Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ Full Time - Permanent Start Date - 09/03/26 Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Job Title: Security Officer Location: Falkirk Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility. We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do You'll ensure the security of Alexander Dennis Ltd.'s buildings, people, and assets. Working on a rotational shift, you'll record all movements in and out of the premises, monitor site security systems, and secure buildings outside normal working hours. You'll manage visitor and contractor access, maintain a clean and safe environment, and support additional tasks as required. What We're Looking For We're looking for someone with good written and spoken communication skills, who is polite, courteous, and organized. You'll be able to work under pressure and demonstrate a professional approach to handling visitors and contractors. Bonus if you have: Previous experience in a similar role Experience working shifts What We Offer Because we know that to deliver on our vision, people have to feel supported and inspired: Impact: Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality: We strive for excellence in our products, services, and all that we do. Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV! We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on or send an email to
Feb 02, 2026
Full time
Job Title: Security Officer Location: Falkirk Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility. We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do You'll ensure the security of Alexander Dennis Ltd.'s buildings, people, and assets. Working on a rotational shift, you'll record all movements in and out of the premises, monitor site security systems, and secure buildings outside normal working hours. You'll manage visitor and contractor access, maintain a clean and safe environment, and support additional tasks as required. What We're Looking For We're looking for someone with good written and spoken communication skills, who is polite, courteous, and organized. You'll be able to work under pressure and demonstrate a professional approach to handling visitors and contractors. Bonus if you have: Previous experience in a similar role Experience working shifts What We Offer Because we know that to deliver on our vision, people have to feel supported and inspired: Impact: Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality: We strive for excellence in our products, services, and all that we do. Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV! We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on or send an email to
Career Choices Dewis Gyrfa Ltd
Cirencester, Gloucestershire
Security Officer Contract: Banking Location: Cirencester , GL7 1FP Hours of work: 48 Working Pattern: 4 on 4 off (7 days) Contract Type: Permanent Hourly Rate: £14.37 Are you passionate about safety and delivering a great customer experience? As a Security Officer with ISS, you will be at the forefront of creating a safe environment, protecting your colleagues and our customer's property, people, and assets by providing exemplary security operations. ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand. Responsibilities Always ensure the safety of the site and everyone on it. Stay vigilant and identify any suspicious activities. Prevent any unauthorised access. Keep up to date with all the activity on site and have full knowledge of daily events. Create a positive, professional relationship with customers and colleagues. Adhere to all Health & Safety procedures and ensure any breaches are reported. Work as part of a team and on your own depending on site requirements. Qualifications Previous security experience. A valid front-line security guarding, door supervision or close protection SIA license. Knowledge and experience with security systems and other related tech. Great attention to detail and a consistent approach. A team player with good customer service skills. New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISSGreatPeople ISSTalent PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Feb 02, 2026
Full time
Security Officer Contract: Banking Location: Cirencester , GL7 1FP Hours of work: 48 Working Pattern: 4 on 4 off (7 days) Contract Type: Permanent Hourly Rate: £14.37 Are you passionate about safety and delivering a great customer experience? As a Security Officer with ISS, you will be at the forefront of creating a safe environment, protecting your colleagues and our customer's property, people, and assets by providing exemplary security operations. ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand. Responsibilities Always ensure the safety of the site and everyone on it. Stay vigilant and identify any suspicious activities. Prevent any unauthorised access. Keep up to date with all the activity on site and have full knowledge of daily events. Create a positive, professional relationship with customers and colleagues. Adhere to all Health & Safety procedures and ensure any breaches are reported. Work as part of a team and on your own depending on site requirements. Qualifications Previous security experience. A valid front-line security guarding, door supervision or close protection SIA license. Knowledge and experience with security systems and other related tech. Great attention to detail and a consistent approach. A team player with good customer service skills. New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISSGreatPeople ISSTalent PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
CUSTOMER SERVICE REPRESENTATIVE OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: March 2026 Salary:
Feb 02, 2026
Full time
CUSTOMER SERVICE REPRESENTATIVE OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: March 2026 Salary:
Customer Services Representative Online Chat Support Salary: 13.13 per hour Hours: 35 hours per week, Monday to Friday Working Hours: 8:30am - 5:00pm Location: Office-based, Spinningfields, Manchester City Centre Contract: Temp - Perm (up to 12 weeks initially, with potential to go permanent) Customer Services Representative - Manchester City Centre We are recruiting Customer Services Representatives to join a fast-growing contact centre based in Spinningfields, Manchester . This is an office-based role , supporting customers through online chat and digital channels within the financial services sector. This opportunity is ideal for individuals with experience in customer service, contact centres, retail, hospitality, or face-to-face customer support who are confident communicators and enjoy helping people. Key Responsibilities Handling online chat customer enquiries in a professional and timely manner Responding to financial services queries using internal systems and tools Providing clear, accurate information in line with standard operating procedures Resolving customer issues efficiently while maintaining a positive customer experience Building strong product and process knowledge Delivering consistently high levels of customer service and written communication Skills & Experience Required Previous experience in a customer service, contact centre, call centre, retail, hospitality, or customer-facing role Excellent written English communication skills Strong attention to detail and accuracy Calm, resilient, and organised under pressure Confident using computer systems and digital platforms A customer-first mindset with a professional approach What's on Offer Competitive hourly rate of 13.13 per hour Full-time hours (35 hours per week, Monday to Friday) Central Manchester location - Spinningfields Office-based role with structured working hours Opportunity for permanent employment following the temporary period Supportive, fast-paced contact centre environment Compliance This role is subject to a Basic DBS check and Credit Check . Individual circumstances will be discussed as part of the application process. Apply Now If you're an experienced Customer Services Representative looking for a stable, office-based role in Manchester City Centre , we'd love to hear from you. Apply today to join a growing customer support team.
Feb 02, 2026
Seasonal
Customer Services Representative Online Chat Support Salary: 13.13 per hour Hours: 35 hours per week, Monday to Friday Working Hours: 8:30am - 5:00pm Location: Office-based, Spinningfields, Manchester City Centre Contract: Temp - Perm (up to 12 weeks initially, with potential to go permanent) Customer Services Representative - Manchester City Centre We are recruiting Customer Services Representatives to join a fast-growing contact centre based in Spinningfields, Manchester . This is an office-based role , supporting customers through online chat and digital channels within the financial services sector. This opportunity is ideal for individuals with experience in customer service, contact centres, retail, hospitality, or face-to-face customer support who are confident communicators and enjoy helping people. Key Responsibilities Handling online chat customer enquiries in a professional and timely manner Responding to financial services queries using internal systems and tools Providing clear, accurate information in line with standard operating procedures Resolving customer issues efficiently while maintaining a positive customer experience Building strong product and process knowledge Delivering consistently high levels of customer service and written communication Skills & Experience Required Previous experience in a customer service, contact centre, call centre, retail, hospitality, or customer-facing role Excellent written English communication skills Strong attention to detail and accuracy Calm, resilient, and organised under pressure Confident using computer systems and digital platforms A customer-first mindset with a professional approach What's on Offer Competitive hourly rate of 13.13 per hour Full-time hours (35 hours per week, Monday to Friday) Central Manchester location - Spinningfields Office-based role with structured working hours Opportunity for permanent employment following the temporary period Supportive, fast-paced contact centre environment Compliance This role is subject to a Basic DBS check and Credit Check . Individual circumstances will be discussed as part of the application process. Apply Now If you're an experienced Customer Services Representative looking for a stable, office-based role in Manchester City Centre , we'd love to hear from you. Apply today to join a growing customer support team.
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Please note , the shift pattern will be working 12 hour shifts over 3 or 4 days per week. What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Darlington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 02, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Please note , the shift pattern will be working 12 hour shifts over 3 or 4 days per week. What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Darlington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Overview Permanent From £40,000 - £50,000 + Pension + PMI +ShareSave+ 6.6 weeks holiday+ Field-based working Field-Based (North-West and Central regions) + CAR PROVIDED BY US A full driving license is required, as the role will require you to be mobile across the North-West and Central regions of our store estate We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. Join us as an Installations Partnerand you'll be a big part of this. Role Purpose: To partner the Regional Managers to support the delivery of B&Qs installations service strategy in supporting, educating and coaching store leadership teams. What's the job? Key Accountabilities / Responsibilities: Stores: Work in partnership with Regional Managers and Unit Managers to successfully implement the B&Q installations plan. Form strong relationships/partnerships within your regional teams. Have a regular discussion with Regional Managers and Unit Managers using data and insights to help identify trends in the installation performance and respond to regional opportunities. Support stores to resolve customer issues and HLC complaints, protecting B&Q finance, brand and customers. Work with our installations support team to effectively resolve all installation warranty claims. Review and ensure correct processes in place consistently in stores. Provide content for quality training tools and deliver training and dedicated coaching to build confidence and knowledge in stores. Installers: Support stores with data lead insight for the sourcing, recruitment, development, and engagement of quality installers. Help build installer relationships, regularly listening to feedback and developing plans to improve our service. Identify capacity opportunities and offer support to recruit, develop and engage quality installers. Work closely with regions to ensure installer capacity meets future demand and business targets. Proposition: Develop the technical knowledge and capabilities of the store and installations support team. Propose and support the delivery of solutions to improve the installation proposition in conjunction with regional managers. Key Business Relationships: Regional Managers Store Management Teams Store showroom Teams Installers (external) Legal Quality & Aftercare team Electrical Governing Bodies (external) Gas Safe Register (external) Installations service providers & Dispute resolution organisations (external) What we need: Required Skills & Experience: In depth knowledge of the installation industry Dispute resolution processes awareness Experience of dealing with customer issues and complaints. Ability to identify and solve problems. Excellent communication skills. Financial and business acumen. Leading change. Coaching and developing colleagues (remote/in person) Excellent analytical skills. Good level of skill in Microsoft Office /Teams/ SharePoint. Organised and efficient. Takes Responsibility. Excellent level of engagement and influencing skills. Excellent level of attention to detail. What's in it for me? As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! So we can support you during the application or interview process, please contact for any recruitment adjustments.
Feb 02, 2026
Full time
Overview Permanent From £40,000 - £50,000 + Pension + PMI +ShareSave+ 6.6 weeks holiday+ Field-based working Field-Based (North-West and Central regions) + CAR PROVIDED BY US A full driving license is required, as the role will require you to be mobile across the North-West and Central regions of our store estate We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. Join us as an Installations Partnerand you'll be a big part of this. Role Purpose: To partner the Regional Managers to support the delivery of B&Qs installations service strategy in supporting, educating and coaching store leadership teams. What's the job? Key Accountabilities / Responsibilities: Stores: Work in partnership with Regional Managers and Unit Managers to successfully implement the B&Q installations plan. Form strong relationships/partnerships within your regional teams. Have a regular discussion with Regional Managers and Unit Managers using data and insights to help identify trends in the installation performance and respond to regional opportunities. Support stores to resolve customer issues and HLC complaints, protecting B&Q finance, brand and customers. Work with our installations support team to effectively resolve all installation warranty claims. Review and ensure correct processes in place consistently in stores. Provide content for quality training tools and deliver training and dedicated coaching to build confidence and knowledge in stores. Installers: Support stores with data lead insight for the sourcing, recruitment, development, and engagement of quality installers. Help build installer relationships, regularly listening to feedback and developing plans to improve our service. Identify capacity opportunities and offer support to recruit, develop and engage quality installers. Work closely with regions to ensure installer capacity meets future demand and business targets. Proposition: Develop the technical knowledge and capabilities of the store and installations support team. Propose and support the delivery of solutions to improve the installation proposition in conjunction with regional managers. Key Business Relationships: Regional Managers Store Management Teams Store showroom Teams Installers (external) Legal Quality & Aftercare team Electrical Governing Bodies (external) Gas Safe Register (external) Installations service providers & Dispute resolution organisations (external) What we need: Required Skills & Experience: In depth knowledge of the installation industry Dispute resolution processes awareness Experience of dealing with customer issues and complaints. Ability to identify and solve problems. Excellent communication skills. Financial and business acumen. Leading change. Coaching and developing colleagues (remote/in person) Excellent analytical skills. Good level of skill in Microsoft Office /Teams/ SharePoint. Organised and efficient. Takes Responsibility. Excellent level of engagement and influencing skills. Excellent level of attention to detail. What's in it for me? As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! So we can support you during the application or interview process, please contact for any recruitment adjustments.
Due to our ongoing growth, we are looking for a Contracts Manager to support our Operation and Maintenance team. Location London About the role You will report directly to the Regional Operations Manager with responsibility for the day-to-day operation and maintenance. The role will include development of Contracts under your control, as well as ensuring that the requirements of the Contract, Company Policies, Rules and Charters are communicated, understood and implemented by all personnel within your team. Key responsibilities Responsibility for day-to-day operation & maintenance being executed in line with contractual requirements. Evaluate and improve overall engineering operations. Scheduling, Engineering and Service performance Developing Contracts Managing Key Client Relationships, including attending Client meetings and providing reporting to clients against contractual KPI's. Managing Key Contractor and Supplier Relationships, including attending meetings with Contractors and Suppliers and overseeing reporting from these parties to our clients. Monitoring and reporting on Contract Performance, including the creation and ongoing administration of KPI reports showing performance against contract requirements. This will include flagging to the relevant stakeholders whenever KPIs have not been met, with support to the business on their resolution and client communications. Assisting with contractual compliance across the business, including communicating contractual requirements to the wider business Identifying opportunities to improve business processes and developing plans to implement these changes. Managing, mentoring and coaching a team of engineers. Ensure staff performance is formally reviewed and that regular one to ones are held with your staff. Responsibility for contractual budget monitoring, ensuring that contracts are delivered within budget throughout the life of each contract under management. Ensure contracts are fully compliant with all relevant statutory, regulatory and corporate requirements. Work closely with planners to ensure all works are planned and executed in accordance with the contractual requirements. Consider and propose improvements to systems, procedures and the service generally so as to help in the continuous improvement of the service taking on board feedback from customers. Attend resident's meetings if or when required. What you will need Management experience of operating and maintaining an Energy Centre / Utility Plant comprising CHP, Heat Pump, Hot Water Boilers, Compressed Air, Refrigeration, Water Treatment, district heating networks, Heat Interface Units and ancillary equipment essential Strong technical knowledge of Energy Centre's / Utility Plant, CHP, Heat Pumps, Gas Engines, Generators, Boilers, district heating networks or similar Knowledge of ESCO (desirable) Electrical or Mechanical qualifications or time served (NVQ, HNC or equivalent) Minimum 2 years contract management experience within Construction / FM / ESCO / Energy or other relevant sector. (Desirable) Safety management/leadership experience Competetive Salary (depending upon experience) Contributory Company Pension Scheme Non-contributory death-in-service insurance Employee Assistance Programme 33 Days Holiday including BH Flexible working hours patterns Discounted gym memberships across the UK If you're interested in this position, please email your CV to our HR department using the button below. Notice to Agency and Search Firm Representatives:Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Applications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful. Thanks you for your interest in Vital Energi. The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements. Only applicants who are legally entitled to work in the UK and are currently resident in the UK are invited to apply.
Feb 02, 2026
Full time
Due to our ongoing growth, we are looking for a Contracts Manager to support our Operation and Maintenance team. Location London About the role You will report directly to the Regional Operations Manager with responsibility for the day-to-day operation and maintenance. The role will include development of Contracts under your control, as well as ensuring that the requirements of the Contract, Company Policies, Rules and Charters are communicated, understood and implemented by all personnel within your team. Key responsibilities Responsibility for day-to-day operation & maintenance being executed in line with contractual requirements. Evaluate and improve overall engineering operations. Scheduling, Engineering and Service performance Developing Contracts Managing Key Client Relationships, including attending Client meetings and providing reporting to clients against contractual KPI's. Managing Key Contractor and Supplier Relationships, including attending meetings with Contractors and Suppliers and overseeing reporting from these parties to our clients. Monitoring and reporting on Contract Performance, including the creation and ongoing administration of KPI reports showing performance against contract requirements. This will include flagging to the relevant stakeholders whenever KPIs have not been met, with support to the business on their resolution and client communications. Assisting with contractual compliance across the business, including communicating contractual requirements to the wider business Identifying opportunities to improve business processes and developing plans to implement these changes. Managing, mentoring and coaching a team of engineers. Ensure staff performance is formally reviewed and that regular one to ones are held with your staff. Responsibility for contractual budget monitoring, ensuring that contracts are delivered within budget throughout the life of each contract under management. Ensure contracts are fully compliant with all relevant statutory, regulatory and corporate requirements. Work closely with planners to ensure all works are planned and executed in accordance with the contractual requirements. Consider and propose improvements to systems, procedures and the service generally so as to help in the continuous improvement of the service taking on board feedback from customers. Attend resident's meetings if or when required. What you will need Management experience of operating and maintaining an Energy Centre / Utility Plant comprising CHP, Heat Pump, Hot Water Boilers, Compressed Air, Refrigeration, Water Treatment, district heating networks, Heat Interface Units and ancillary equipment essential Strong technical knowledge of Energy Centre's / Utility Plant, CHP, Heat Pumps, Gas Engines, Generators, Boilers, district heating networks or similar Knowledge of ESCO (desirable) Electrical or Mechanical qualifications or time served (NVQ, HNC or equivalent) Minimum 2 years contract management experience within Construction / FM / ESCO / Energy or other relevant sector. (Desirable) Safety management/leadership experience Competetive Salary (depending upon experience) Contributory Company Pension Scheme Non-contributory death-in-service insurance Employee Assistance Programme 33 Days Holiday including BH Flexible working hours patterns Discounted gym memberships across the UK If you're interested in this position, please email your CV to our HR department using the button below. Notice to Agency and Search Firm Representatives:Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Applications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful. Thanks you for your interest in Vital Energi. The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements. Only applicants who are legally entitled to work in the UK and are currently resident in the UK are invited to apply.
Kurt Geiger About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Responsibilities Sales Deliver budgeted sales, contribution, cost control and stock loss to Company agreed targets. Monitor brand performance and sales on a weekly basis and take action in order to improve results. Contribute towards the development of the KG "branded" portfolio in line with consumer demands and business opportunity. Deliver consistency of sales planning for any in store retail events. Use business KG reporting tools in order to drive sales and contribution including brand analysis, best sellers, branch contribution and team and individual productivity. Adopt a commercial, dynamic, positive and imaginative approach to achieving results. Deliver retail "projects" on time and to the required standard, identifying long term strategies and exploiting local and regional trading opportunities. Identify and exploit any commercial opportunity in conjunction with the host store. Schedule and plan staff to ensure maximum floor coverage to maximise all sales opportunities and effective back office management at all times in line with core hours, identifying at risk areas to Group General Manager. Service Drive excellence in service levels in order to deliver "Amazing Service". Review Test shops, create and implement service action plans with team that will ensure our minimum service level is achieved at all times within all departments. Understand the policies and procedures of the company and host store and ensure these are communicated effectively and adhered to by employees. Install a clientele culture increasing ? By being proactive in all platforms of clientelling and selling. Develop and install a clientele culture. Increasing the percentage and proactively selling to customer engagement by incorporating all platforms of clientelling. People Recruit new team members in that best meet our identified personal qualities following Kurt Geiger recruitment process. Lead and coach a team and manage both good and poor performance, identifying and developing top talent to support our Company Succession Plan Communicate KPI's and manage on an on going basis, through performance review and on going evaluation and feedback. Demonstrate effective leadership, motivating and developing the team to deliver against our key business goals. Model the Company competencies, value and beliefs in order to demonstrate the Kurt Geiger culture to customers, management and employees. Ensure the Company disciplinary and grievance procedures are followed as laid out in the Employee handbook in consultation with line management and the HR department. Oversee the management of the absence and sickness procedures in line with Company policy. Visual Merchandising Manage the VM process to ensure in a host store meets we standards of VM presentation, ensuring that guidelines outlined. To undertake any other reasonable duties as requested in order to ensure that the responsibilities of the role are met for the needs of the business. Stock and Administration Maintain the integrity of the store stock file through the effective liaison with the operational management team. Ensure compliance is achieved within all areas of stock management and branch and staff administration. Oversee stock management process to ensure stock take result falls within Company target of +/- 0.3% Take full ownership/accountability of stockrooms in accordance to agreed operational standards. Ownership / Accountability To take complete ownership by delivering business goals and stepping into leadership role in the absence of the line manager across the business outside your direct remit to ensure the business is run operationally round. KPIs Meet sales , profit and control costs in line with Company target. Manage both good and poor performance, review and develop direct reporting staff. Meet targets for staff costs, stock loss and key controls. • Control labour turnover and employee retention to agreed target. Maintain a high level of branch presentation and adhere to Model Store. NPS/ CRM results to exceeds Company's expectations. Qualifications Currently working at Senior Manager within a high turnover business Experience of managing large teams Prior history of P&L accountability and driving bottom line contribution Proven ability to drive performance through people Excellent at building internal and external relationships Background with a fashion forward footwear, accessory or fashion brand - luxury experience preferred Representative of our luxury/fashion forward brand in every way. Benefits Competitive basic salary Generous bonus structure Uniform allowances Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.
Feb 02, 2026
Full time
Kurt Geiger About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Responsibilities Sales Deliver budgeted sales, contribution, cost control and stock loss to Company agreed targets. Monitor brand performance and sales on a weekly basis and take action in order to improve results. Contribute towards the development of the KG "branded" portfolio in line with consumer demands and business opportunity. Deliver consistency of sales planning for any in store retail events. Use business KG reporting tools in order to drive sales and contribution including brand analysis, best sellers, branch contribution and team and individual productivity. Adopt a commercial, dynamic, positive and imaginative approach to achieving results. Deliver retail "projects" on time and to the required standard, identifying long term strategies and exploiting local and regional trading opportunities. Identify and exploit any commercial opportunity in conjunction with the host store. Schedule and plan staff to ensure maximum floor coverage to maximise all sales opportunities and effective back office management at all times in line with core hours, identifying at risk areas to Group General Manager. Service Drive excellence in service levels in order to deliver "Amazing Service". Review Test shops, create and implement service action plans with team that will ensure our minimum service level is achieved at all times within all departments. Understand the policies and procedures of the company and host store and ensure these are communicated effectively and adhered to by employees. Install a clientele culture increasing ? By being proactive in all platforms of clientelling and selling. Develop and install a clientele culture. Increasing the percentage and proactively selling to customer engagement by incorporating all platforms of clientelling. People Recruit new team members in that best meet our identified personal qualities following Kurt Geiger recruitment process. Lead and coach a team and manage both good and poor performance, identifying and developing top talent to support our Company Succession Plan Communicate KPI's and manage on an on going basis, through performance review and on going evaluation and feedback. Demonstrate effective leadership, motivating and developing the team to deliver against our key business goals. Model the Company competencies, value and beliefs in order to demonstrate the Kurt Geiger culture to customers, management and employees. Ensure the Company disciplinary and grievance procedures are followed as laid out in the Employee handbook in consultation with line management and the HR department. Oversee the management of the absence and sickness procedures in line with Company policy. Visual Merchandising Manage the VM process to ensure in a host store meets we standards of VM presentation, ensuring that guidelines outlined. To undertake any other reasonable duties as requested in order to ensure that the responsibilities of the role are met for the needs of the business. Stock and Administration Maintain the integrity of the store stock file through the effective liaison with the operational management team. Ensure compliance is achieved within all areas of stock management and branch and staff administration. Oversee stock management process to ensure stock take result falls within Company target of +/- 0.3% Take full ownership/accountability of stockrooms in accordance to agreed operational standards. Ownership / Accountability To take complete ownership by delivering business goals and stepping into leadership role in the absence of the line manager across the business outside your direct remit to ensure the business is run operationally round. KPIs Meet sales , profit and control costs in line with Company target. Manage both good and poor performance, review and develop direct reporting staff. Meet targets for staff costs, stock loss and key controls. • Control labour turnover and employee retention to agreed target. Maintain a high level of branch presentation and adhere to Model Store. NPS/ CRM results to exceeds Company's expectations. Qualifications Currently working at Senior Manager within a high turnover business Experience of managing large teams Prior history of P&L accountability and driving bottom line contribution Proven ability to drive performance through people Excellent at building internal and external relationships Background with a fashion forward footwear, accessory or fashion brand - luxury experience preferred Representative of our luxury/fashion forward brand in every way. Benefits Competitive basic salary Generous bonus structure Uniform allowances Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.
TW19 7LZ, Staines-upon-Thames, Greater London, England, United Kingdom View on Map Job Type:Full Time Location:Hallmark Connections Ltd, Heathrow Depot, Bedfont Rd, Stanwell TW19 7LZ Salary:Competitive Salary Job Description Reporting to the Managing Director, the role of Head of Operations will be managing a team of drivers, as well as the Traffic Office / Allocations. You will have overall responsibility to lead and manage all bus operations, and through efficient management of the operation to grow profitability and provide a consistent quality of service to our customers. You will be accountable for the depot performance in respect of drivers and bus operational staff and managing the customer experience, dealing with any customer service issues that arise. Due to the nature and importance of this role, you will need to be a Team player and you will need to work closely with other members of your team to ensure that daily targets are met. You must lead, promote structure and discipline within the workplace, behave in a professional manner and lead by example. You must treat other employees and staff with dignity and respect as you would expect to be treated yourself. Responsibilities Identify, develop, and deliver incremental revenue opportunities, including optimisation of fleet utilisation, expansion of commercial contracts, ancillary service offerings, and strategic partnerships, to drive sustainable growth alongside core operational performance. Accountable for ensuring drivers and operational staff adhere to the Company Health and Safety Policies and regulations; Drive engagement with the depot team, including driving staff and customers; To manage the operations team in accordance with Rotala's policies, standard operating procedures and all relevant legislation; To deliver agreed plans and budgets, including established level of service and service quality; To ensure staff planning at the depot meets the operating requirements of the business; Ensure an effective working relationship with recognized trade union representatives and officials; To manage and plan collision reduction and staff/passenger injury reduction; To ensure the effective management of injury prevention; To manage and deliver agree key performance indicators; To ensure position working relationships are maintained between the company and local authorities; Liaise with external bodies to improve performance of lost miles and punctuality; To ensure all cash handling procedures are followed; To carry out driver appraisals and direct report appraisals and improve staff skills and identify any training needs; To conduct all HR related matters when it comes to managing staff; Ensure all drivers are inducted effectively; Ensure all staff welfare issues are dealt with effectively. Team Responsibility KPI's You will be held accountable to ensure that your direct reports meet the following KPIs: Ensure random Drug testing is conducted daily- minimum of 2 per week as standard. Ensure random Alcohol testing is conducted daily- minimum of 10 per week as standard. Ensure Driving Licence checks are conducted daily- minimum of 10 as standard. Ensure Gate Checks are conducted daily- minimum of 5 run-out per day and 5 run-back per day as standard. Ensure Service Monitoring (roadside and/or ticketer) is conducted daily- minimum of 10 per day as standard. Ensure Depot (departure time) Punctuality is conducted daily - minimum of 10 per day as standard. Team responsibility KPI's (Key Performance Indicators) are compulsory and shall be met on an operational day-to-day basis (Monday to Sunday), the operational day is defined as between the hours of 00:00:00 and 23:59:59. You must work together as a team to complete the KPI's. When all daily KPI's are completed, they are to be scanned together and sent to, "KPI Group", and by no later than 23:59:59 each day. Hand over Report (Team) You need ensure that the Supervisors record all matters arising from the Company's operating activities and forward such information via email to the next on-duty Supervisor and Management Team. This approach will automatically ensure that the next on-duty Supervisor is fully informed thus they are able to continue to monitor and act, as necessary. Verbal communication in respect of a handover report is unacceptable, it must be electronically recorded. Hours of Work You are required to work 45 hours per week (Monday to Friday) you may be required to work weekends and anti-social hours as well as statutory holidays. A flexible approach toward working hours is required to ensure effective cover throughout each day of operation. Health & Safety Employees are required to comply with all Statutory/Company Health & Safety Policies and Procedures. Preferred Skills Excellent knowledge and understanding of British Domestic Hours Rules and EU Drivers Hours (as defined within the) Transport Act 1968 and the Working Time Regulations 1998. A basic level of competence in the use of Microsoft Office Suite (Word, Excel, PowerPoint and Email). A basic level of Competence in the use of Trapeze and Ticketer systems. Qualifications and Education Requirements What We Offer A dynamic, supportive team environment. Company benefits including: free travel for you and immediate family, company pension. The chance to make a real difference in how our communities move. Apply Today! If you think you have what it takes to help drive our business forward, we would love to hear from you! Closing Date for Applications is 15th February 2026
Feb 02, 2026
Full time
TW19 7LZ, Staines-upon-Thames, Greater London, England, United Kingdom View on Map Job Type:Full Time Location:Hallmark Connections Ltd, Heathrow Depot, Bedfont Rd, Stanwell TW19 7LZ Salary:Competitive Salary Job Description Reporting to the Managing Director, the role of Head of Operations will be managing a team of drivers, as well as the Traffic Office / Allocations. You will have overall responsibility to lead and manage all bus operations, and through efficient management of the operation to grow profitability and provide a consistent quality of service to our customers. You will be accountable for the depot performance in respect of drivers and bus operational staff and managing the customer experience, dealing with any customer service issues that arise. Due to the nature and importance of this role, you will need to be a Team player and you will need to work closely with other members of your team to ensure that daily targets are met. You must lead, promote structure and discipline within the workplace, behave in a professional manner and lead by example. You must treat other employees and staff with dignity and respect as you would expect to be treated yourself. Responsibilities Identify, develop, and deliver incremental revenue opportunities, including optimisation of fleet utilisation, expansion of commercial contracts, ancillary service offerings, and strategic partnerships, to drive sustainable growth alongside core operational performance. Accountable for ensuring drivers and operational staff adhere to the Company Health and Safety Policies and regulations; Drive engagement with the depot team, including driving staff and customers; To manage the operations team in accordance with Rotala's policies, standard operating procedures and all relevant legislation; To deliver agreed plans and budgets, including established level of service and service quality; To ensure staff planning at the depot meets the operating requirements of the business; Ensure an effective working relationship with recognized trade union representatives and officials; To manage and plan collision reduction and staff/passenger injury reduction; To ensure the effective management of injury prevention; To manage and deliver agree key performance indicators; To ensure position working relationships are maintained between the company and local authorities; Liaise with external bodies to improve performance of lost miles and punctuality; To ensure all cash handling procedures are followed; To carry out driver appraisals and direct report appraisals and improve staff skills and identify any training needs; To conduct all HR related matters when it comes to managing staff; Ensure all drivers are inducted effectively; Ensure all staff welfare issues are dealt with effectively. Team Responsibility KPI's You will be held accountable to ensure that your direct reports meet the following KPIs: Ensure random Drug testing is conducted daily- minimum of 2 per week as standard. Ensure random Alcohol testing is conducted daily- minimum of 10 per week as standard. Ensure Driving Licence checks are conducted daily- minimum of 10 as standard. Ensure Gate Checks are conducted daily- minimum of 5 run-out per day and 5 run-back per day as standard. Ensure Service Monitoring (roadside and/or ticketer) is conducted daily- minimum of 10 per day as standard. Ensure Depot (departure time) Punctuality is conducted daily - minimum of 10 per day as standard. Team responsibility KPI's (Key Performance Indicators) are compulsory and shall be met on an operational day-to-day basis (Monday to Sunday), the operational day is defined as between the hours of 00:00:00 and 23:59:59. You must work together as a team to complete the KPI's. When all daily KPI's are completed, they are to be scanned together and sent to, "KPI Group", and by no later than 23:59:59 each day. Hand over Report (Team) You need ensure that the Supervisors record all matters arising from the Company's operating activities and forward such information via email to the next on-duty Supervisor and Management Team. This approach will automatically ensure that the next on-duty Supervisor is fully informed thus they are able to continue to monitor and act, as necessary. Verbal communication in respect of a handover report is unacceptable, it must be electronically recorded. Hours of Work You are required to work 45 hours per week (Monday to Friday) you may be required to work weekends and anti-social hours as well as statutory holidays. A flexible approach toward working hours is required to ensure effective cover throughout each day of operation. Health & Safety Employees are required to comply with all Statutory/Company Health & Safety Policies and Procedures. Preferred Skills Excellent knowledge and understanding of British Domestic Hours Rules and EU Drivers Hours (as defined within the) Transport Act 1968 and the Working Time Regulations 1998. A basic level of competence in the use of Microsoft Office Suite (Word, Excel, PowerPoint and Email). A basic level of Competence in the use of Trapeze and Ticketer systems. Qualifications and Education Requirements What We Offer A dynamic, supportive team environment. Company benefits including: free travel for you and immediate family, company pension. The chance to make a real difference in how our communities move. Apply Today! If you think you have what it takes to help drive our business forward, we would love to hear from you! Closing Date for Applications is 15th February 2026
TME UK is the British subsidiary of Transfer Multisort Elektronik Sp. z o.o., one of Europe's leading distributors of electronic and electrotechnical components, automation systems, and workshop equipment. Headquartered in Łódź, Poland, TME serves customers in over 150 countries, shipping up to 5,000 packages daily. As part of our expansion in the UK, we are seeking a motivated and commercially minded Branch Operations Manager to strengthen our market presence and drive business growth. The tasks we want to entrust you with: Key Responsibilities Develop and implement strategies to increase market share and revenue. Manage relationships with key customers and partners. Identify and pursue new business opportunities. Coordinate with European sales and logistics teams. Analyse sales results and prepare reports for senior management. Represent TME UK at trade fairs, exhibitions, and customer events. Lead and mentor the local team to deliver operational excellence. What do we expect? Requirements At least three years' experience in B2B sales, distribution, or technical operations. Proven success in business development and customer relationship management. Excellent communication, leadership, and analytical skills. Proficiency in Microsoft Office and ERP systems (SAP preferred). Bachelor's degree in business, engineering, or a related field. Lead, coach, and manage outside and inside sales representatives. Monitor performance, set sales goals, and ensure the team meets targets. Support and participate in inside sales activities, including key account management. Develop and implement sales strategies to grow our customer base and market share. Build strong relationships with key clients and business partners. Analyze market trends and identify growth opportunities. Provide regular reporting and performance updates to senior management. Coordinate with other departments, including customer service. Train, mentor, and onboard new sales team members. Strong Excel skills and the ability to analyze sales data to identify trends, measure performance, and support decision-making are essential for this role. What do we expect? Proven experience in sales leadership or team management role (B2B environment preferred). Background in the electronics distribution or electronic components industry strongly preferred. Excellent communication, leadership, and interpersonal skills. Must be willing to travel for customer visits and trade shows as needed, expect some domestic and possibly international trips throughout the year. Strong organizational skills with the ability to balance strategic thinking and hands-on execution. Results-driven, with a proactive and solution-oriented mindset. Bachelor's degree in Business, Marketing, or a related field (preferred). The job title does not determine the gender of the person who can hold it. Transfer Multisort Elektronik Sp. z o.o. is a leading distributor of electronic components supporting customers globally. We are one of the fastest growing distributors in Europe serving broad selection of instock electronic, electromechanical, industrial automation components as well as workplace equipment. With more than 35 years of experience, we are constantly developing and entering new markets. Currently, we have 12 subsidiaries, 9 in Europe and 3 overseas. We employ over 1500 people, and send over 5000 parcels every day to over 150 countries around the world straight from our logistic centers from Poland. The tasks we want to entrust you with: market prospecting: identifying and contacting potential new customers, either individuals (B2C) or companies (B2B). promotion and sales: detailed presentation of the company's products or services, adapting the offer to the needs of the customers. customer portfolio management: establishing and maintaining solid relationships with existing customers, providing commercial and technical assistance. administrative activity: preparing commercial offers, presentations and daily reporting of sales activities and results. identifying customer needs: analyzing the requirements of potential customers in order to be able to offer them the best solutions. field presence: carrying out the offering/presentation activity at the customers' premises or in other designated locations, including travel. What do we expect? technical University Studies. knowledge in electronics or electricity or telecommunications. communication, negotiation and persuasion skills. english conversational level B. customer and results orientation. organizational and planning skills. driving license category B. positive and proactive attitude. previous sales experience is an advantage, but not mandatory.
Feb 02, 2026
Full time
TME UK is the British subsidiary of Transfer Multisort Elektronik Sp. z o.o., one of Europe's leading distributors of electronic and electrotechnical components, automation systems, and workshop equipment. Headquartered in Łódź, Poland, TME serves customers in over 150 countries, shipping up to 5,000 packages daily. As part of our expansion in the UK, we are seeking a motivated and commercially minded Branch Operations Manager to strengthen our market presence and drive business growth. The tasks we want to entrust you with: Key Responsibilities Develop and implement strategies to increase market share and revenue. Manage relationships with key customers and partners. Identify and pursue new business opportunities. Coordinate with European sales and logistics teams. Analyse sales results and prepare reports for senior management. Represent TME UK at trade fairs, exhibitions, and customer events. Lead and mentor the local team to deliver operational excellence. What do we expect? Requirements At least three years' experience in B2B sales, distribution, or technical operations. Proven success in business development and customer relationship management. Excellent communication, leadership, and analytical skills. Proficiency in Microsoft Office and ERP systems (SAP preferred). Bachelor's degree in business, engineering, or a related field. Lead, coach, and manage outside and inside sales representatives. Monitor performance, set sales goals, and ensure the team meets targets. Support and participate in inside sales activities, including key account management. Develop and implement sales strategies to grow our customer base and market share. Build strong relationships with key clients and business partners. Analyze market trends and identify growth opportunities. Provide regular reporting and performance updates to senior management. Coordinate with other departments, including customer service. Train, mentor, and onboard new sales team members. Strong Excel skills and the ability to analyze sales data to identify trends, measure performance, and support decision-making are essential for this role. What do we expect? Proven experience in sales leadership or team management role (B2B environment preferred). Background in the electronics distribution or electronic components industry strongly preferred. Excellent communication, leadership, and interpersonal skills. Must be willing to travel for customer visits and trade shows as needed, expect some domestic and possibly international trips throughout the year. Strong organizational skills with the ability to balance strategic thinking and hands-on execution. Results-driven, with a proactive and solution-oriented mindset. Bachelor's degree in Business, Marketing, or a related field (preferred). The job title does not determine the gender of the person who can hold it. Transfer Multisort Elektronik Sp. z o.o. is a leading distributor of electronic components supporting customers globally. We are one of the fastest growing distributors in Europe serving broad selection of instock electronic, electromechanical, industrial automation components as well as workplace equipment. With more than 35 years of experience, we are constantly developing and entering new markets. Currently, we have 12 subsidiaries, 9 in Europe and 3 overseas. We employ over 1500 people, and send over 5000 parcels every day to over 150 countries around the world straight from our logistic centers from Poland. The tasks we want to entrust you with: market prospecting: identifying and contacting potential new customers, either individuals (B2C) or companies (B2B). promotion and sales: detailed presentation of the company's products or services, adapting the offer to the needs of the customers. customer portfolio management: establishing and maintaining solid relationships with existing customers, providing commercial and technical assistance. administrative activity: preparing commercial offers, presentations and daily reporting of sales activities and results. identifying customer needs: analyzing the requirements of potential customers in order to be able to offer them the best solutions. field presence: carrying out the offering/presentation activity at the customers' premises or in other designated locations, including travel. What do we expect? technical University Studies. knowledge in electronics or electricity or telecommunications. communication, negotiation and persuasion skills. english conversational level B. customer and results orientation. organizational and planning skills. driving license category B. positive and proactive attitude. previous sales experience is an advantage, but not mandatory.
Hours: Full Time - 40 hours - Monday to Friday Creating and maintaining great places to live and work delivered by excellent people who care Purpose of Role We are currently seeking an experienced Site Manager to oversee refurbishment and new-build projects across the MOD Estate within Oxfordshire. This role offers the opportunity to work on secure, technically interesting, and high-impact projects within a collaborative and professional environment. Job Description As a Site Manager, you will be responsible for the safe and efficient delivery of construction and refurbishment works within a live Defence environment. You will lead site operations, manage subcontractors, and ensure all works are completed to VINCI Facilities' high standards of quality, safety, and compliance. Responsibilities Manage day-to-day site operations, ensuring safe working practices at all times. Lead, coordinate, and supervise subcontractors and construction teams. Oversee refurbishment and new-build works to ensure delivery within programme, budget, and specification. Maintain strong working relationships with MOD representatives, project managers, and internal stakeholders. Ensure full compliance with Defence security protocols and site access requirements. Carry out site inspections, quality checks, and progress reporting. Identify and mitigate risks, resolving issues promptly and effectively. Promote a proactive health & safety culture across all site activities. Essential Qualifications/Skills Proven experience as a Site Manager on refurbishment and/or new-build projects. Background in Defence, secure environments, or similar highly regulated sectors (desirable). Strong knowledge of CDM regulations and site health & safety management. Excellent leadership, organisation, and communication skills. Ability to manage multiple subcontractors and maintain project momentum. SC Security Clearance or the ability to obtain it. Relevant construction qualifications (e.g., SMSTS, CSCS, First Aid). In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more. We are VINCI Facilities - experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders - and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential. Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other's differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process please contact us directly. VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.
Feb 02, 2026
Full time
Hours: Full Time - 40 hours - Monday to Friday Creating and maintaining great places to live and work delivered by excellent people who care Purpose of Role We are currently seeking an experienced Site Manager to oversee refurbishment and new-build projects across the MOD Estate within Oxfordshire. This role offers the opportunity to work on secure, technically interesting, and high-impact projects within a collaborative and professional environment. Job Description As a Site Manager, you will be responsible for the safe and efficient delivery of construction and refurbishment works within a live Defence environment. You will lead site operations, manage subcontractors, and ensure all works are completed to VINCI Facilities' high standards of quality, safety, and compliance. Responsibilities Manage day-to-day site operations, ensuring safe working practices at all times. Lead, coordinate, and supervise subcontractors and construction teams. Oversee refurbishment and new-build works to ensure delivery within programme, budget, and specification. Maintain strong working relationships with MOD representatives, project managers, and internal stakeholders. Ensure full compliance with Defence security protocols and site access requirements. Carry out site inspections, quality checks, and progress reporting. Identify and mitigate risks, resolving issues promptly and effectively. Promote a proactive health & safety culture across all site activities. Essential Qualifications/Skills Proven experience as a Site Manager on refurbishment and/or new-build projects. Background in Defence, secure environments, or similar highly regulated sectors (desirable). Strong knowledge of CDM regulations and site health & safety management. Excellent leadership, organisation, and communication skills. Ability to manage multiple subcontractors and maintain project momentum. SC Security Clearance or the ability to obtain it. Relevant construction qualifications (e.g., SMSTS, CSCS, First Aid). In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more. We are VINCI Facilities - experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders - and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential. Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other's differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process please contact us directly. VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.
