Head of Projects & Facilities

Head of Projects & Facilities

London, UK

️ 4 days working in our Bloomsbury office, flexibility to visit other sites around London and the UK as required

Reporting to Sophie Marsh, our COO

Runway East. Redefining Office Spaces

At Runway East, we're on a mission to eliminate boring offices. Since 2014, we've created unique, flexible office spaces in London, Bristol, Bath and Brighton for teams of 1-100, featuring everything from dogs on demand to our famous Friday drinks trolley. We offer great benefits, including private healthcare and team trips abroad, and we're a proud B Corp, committed to positive impact on the planet and people. With a strong brand and passionate customer base, we're ready to seize the opportunities presented by the evolving demand for flexible working.

Elevator Pitch: The Job

As Head of Projects & Facilities, you'll own the delivery of new site openings and the performance of core building services across the portfolio. You'll be the escalation point for critical issues, stepping in when things go wrong and driving problems through to resolution.

You'll work hands-on with landlords, contractors and internal teams to keep projects moving, manage risk, and raise building standards as we grow. This role will suit someone who takes responsibility, pushes through obstacles, and gets things done.

Who You Are:

• A competent, hands-on project manager with facilities and building experience.
• Experienced at delivering commercial site openings, comfortable owning complex projects with tight budgets.
• An exceptional problem solver who digs into complicated operational issues, challenges assumptions, and figures things out when the answer isn't obvious.
• Action oriented - you find a way to make things happen, while spinning multiple plates and ruthlessly prioritising to get results.
• Well connected in the industry, with the network and judgement to know who to call and how to get things moving.
• Comfortable acting as the senior escalation point for building and facilities issues, staying calm and decisive under pressure.
• Able to lead and develop a small team, setting clear priorities, raising standards and ensuring work gets done.

What you'll be doing?:

• Overseeing the design and build team and delivering new site openings.
• Project managing refurbishments and upgrades, to tight budgets and timeframes.
• Owning core building services across the portfolio, including HVAC, lifts and plumbing.
• Acting as the escalation owner for major facilities issues, leading fast and pragmatic resolution.
• Improving project delivery discipline by clarifying ownership, decisions and priorities.
• Managing and developing the internal facilities and projects team of 2-3 people
• Building strong relationships with landlords, contractors and suppliers
• Strengthening our network of trusted partners for core services and projects.
• Feeding learnings from live sites back into design and build decisions.

Our Benefits

We believe in taking care of our team members and offer a range of benefits to support your well-being and professional development. As a valued member of our team, you will enjoy:

Time off - 31 days including bank holidays, plus an extra day for every year you're at RWE. We also give you your birthday off (because no one should work on their birthday)

Wellbeing - private health and dental insurance, half price gym membership, access to Spill, mental health days and a Bike2Work scheme.

Contribute - assign two workdays per year to charitable work with Matchable

Learning & Development - £150 per year personal growth budget and regular lunch and learns

The usual suspects - paid sick days, compassionate leave, enhanced parental leave, long service leave and life insurance

RWE outings - we love organised (and not so organised) fun, culminating in an optional annual team trip (Barcelona, Alicante, Rhodes and Vilnius to name some past trips)

Our Commitment to Inclusivity

We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know-we're here to help.