Estates Manager

The Client is a leading commercial real estate services organisation, delivering a comprehensive range of services to real estate occupiers, developers, and investors on a local, national, and international basis. These services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing, and research. Services are provided across the core property sectors of office, industrial, retail, and hotel, as well as a variety of specialist property types.

The Estates Manager role provides corporate property management support, service coordination, and professional advice across a diverse commercial property estate comprising offices, retail units, industrial units, and other specialist property interests. The role is focused on delivering an efficient, high-quality service while also providing strategic input to support the effective management and optimisation of the estate.

The Estates Manager will be responsible for developing and maintaining strong working relationships with key stakeholders, ensuring service delivery standards are met, and supporting opportunities that enhance value across the estate.

• Managing landlord enquiries and ensuring compliance with lease obligations

• Liaising regularly with tenants regarding property-related responsibilities

• Coordinating and resolving third-party and neighbouring party matters and disputes

• Managing and coordinating the sublet estate

• Planning, undertaking, and reporting on property inspections

• Ensuring property records and files are accurate and kept up to date

• Maintaining appropriate data oversight and reporting through the client property database

• Managing specialist service providers across the property portfolio

• Reviewing and quality-assuring reports and recommendations from specialist consultants

• Undertaking routine Lease Advisory and Agency activities

• Monitoring and updating client helpdesk systems

• Coordinating and attending quarterly tenant meetings

• Managing the performance of contractors and service providers

• Supporting the planning, development, and ongoing monitoring of premises

• Collating data and reporting on health, compliance, and environmental performance

• Investigating accidents, completing reports, and assisting with insurance claim coordination

• Processing invoices in accordance with agreed procedures

• Ensuring compliance with company policies and statutory requirements relating to health and safety, fire safety, and hygiene

• Working flexibly as part of a wider team

• Line management responsibility for an administrator

• Qualified to MRICS