Sales Coordinator

Sales Co-ordinator Worcester Up to £32,000 & Real Career Progression

Kick-start your career with a fast-growing, high-energy team!

Are you passionate about delivering exceptional customer service, building strong relationships, and getting stuck into a role where every day brings something new?

If you're ambitious, driven, and ready to grow, this Sales Co-ordinator position with our client in Worcester could be the perfect launchpad for your career.

Our client operates in a fast-paced environment where problem-solving, customer focus, and technical curiosity are key. If that sounds like your kind of challenge keep reading.

Key Responsibilities of the Sales Co-ordinator:

You ll be the engine behind the sales and customer operations, supporting everything from order processing to product guidance. You ll develop deep technical knowledge of their product range, becoming a trusted expert for customers and internal teams.

Sales & Business Development

• Guide customers towards the right products and solutions
• Take accurate, professional sales orders
• Spot opportunities to upsell promotional items
• Help eliminate order errors and returns

Customer Service Excellence

• Be a friendly, professional point of contact via phone, email and in person
• Keep customers updated on delivery times and schedules
• Resolve complaints quickly and positively
• Build strong relationships that drive repeat business

Operational & Admin Support

• Keep customer records accurate and up to date
• Enter and process orders daily
• Handle documentation and internal admin
• Ensure on-time despatch of all orders
• Follow up with customers post-delivery to ensure satisfaction
• Support marketing activity and events, including exhibitions

Qualifications & Skills

• Ideally a degree in IT, STEM or another technical discipline (or strong technical aptitude)
• Comfortable learning and communicating technical product information
• Previous customer-facing experience (retail, hospitality, service etc.)
• Strong relationship-building skills
• Confident multitasker with solid organisational ability
• Good Excel/Word skills and strong numerical ability
• ERP/CRM experience is beneficial
• Export or logistics knowledge is a plus

Working Conditions

• Competitive salary, £26,000 - £32,000 DOE
• Based in Worcester (95% office-based)
• Occasional travel during training or busy periods
• A full driving licence is required

Ready to grow your career?

If you re excited by the idea of joining a dynamic environment where you can develop technical expertise, build strong customer relationships, and make a real impact, we d love to hear from you.

APPLY NOW for immediate consideration.