Business Development Manager

We are recruiting for a commercially focused Business Development Manager to join a busy and growing operation supplying customers across the agricultural, construction, and commercial sectors.

This position sits at the front end of the sales function and plays a key role in generating new business, supporting early stage customer accounts, and ensuring the wider sales team operates efficiently. You will be dealing with customers daily by phone, email, and in person, while also supporting sales administration and operational activity.

It is a hands on role that combines outbound sales activity, customer account management, and internal support.

Key responsibilities

Sales and business development

• Proactively identifying and contacting new customers through outbound calls and visits
• Prospecting new business opportunities across the UK and Ireland
• Managing new customer accounts during the initial onboarding period before handing over to senior sales colleagues
• Supporting the sales team with quotes, order processing, and follow ups
• Converting cold calls and site visits into genuine sales opportunities
• Working closely with internal sales colleagues to ensure smooth lead handovers
• Meeting agreed activity levels, KPIs, and sales targets
• Researching products, customers, and markets to support sales conversations
• Handling customer queries, issues, and complaints professionally
• Supporting the continued growth of the UK and Ireland customer base

Customer service and administration

Acting as a professional first point of contact via phone, email, and in person. Maintaining accurate CRM records, call logs, and sales reports. Processing sales orders, invoices, and documentation accurately. Preparing quotes and sales paperwork for customers. Coordinating with couriers and freight partners to resolve delivery or logistics issues. Preparing internal documents, reports, and sales materials. General office and sales administration support as required

Travel and events

Regular travel throughout the UK and Ireland. Attendance at UK and European trade shows and industry events. Participation in internal meetings, training sessions, and development activities

Experience and background

Essential

• Experience in a customer facing sales or commercial support role
• Confidence with outbound calling and new business outreach
• Ability to manage multiple priorities in a fast paced environment
• Strong communication skills, written and verbal
• Good working knowledge of Microsoft Office including Excel, Word, and Outlook
• High attention to detail and strong organisational skills

Advantageous

• Experience within agricultural, automotive, plant, or technical parts sectors
• Previous experience in business development or B2B sales
• Exposure to international customers or suppliers
• Understanding of European markets or supply chains

Personal attributes

• Self motivated and comfortable working independently
• Organised and methodical with a structured approach to work
• Confident dealing with customers, suppliers, and internal teams
• Commercially aware with a problem solving mindset
• Professional and reliable when representing the business externally

About the Company

Our client is a long-established supplier of air conditioning regas units and service solutions to the agricultural and automotive sectors. They pride themselves on delivering high standards of customer service, backed by knowledgeable staff and a comprehensive product range.