Your new company We are seeking a 6-month Fixed Term Contract to join our fabulous client in the FMCG space. This role is initially 6 months but could result in something more long-term. Your new role In this Supply Chain Customer Service role, you will manage a team of 3 to support the seamless running of the B2B supply chain function, of which they manage c click apply for full job details
Jan 31, 2026
Contractor
Your new company We are seeking a 6-month Fixed Term Contract to join our fabulous client in the FMCG space. This role is initially 6 months but could result in something more long-term. Your new role In this Supply Chain Customer Service role, you will manage a team of 3 to support the seamless running of the B2B supply chain function, of which they manage c click apply for full job details
Post 2 Post Recruitment
Gloucester, Gloucestershire
We are recruiting for a commercially focused Business Development Manager to join a busy and growing operation supplying customers across the agricultural, construction, and commercial sectors. This position sits at the front end of the sales function and plays a key role in generating new business, supporting early stage customer accounts, and ensuring the wider sales team operates efficiently. You will be dealing with customers daily by phone, email, and in person, while also supporting sales administration and operational activity. It is a hands on role that combines outbound sales activity, customer account management, and internal support. Key responsibilities Sales and business development Proactively identifying and contacting new customers through outbound calls and visits Prospecting new business opportunities across the UK and Ireland Managing new customer accounts during the initial onboarding period before handing over to senior sales colleagues Supporting the sales team with quotes, order processing, and follow ups Converting cold calls and site visits into genuine sales opportunities Working closely with internal sales colleagues to ensure smooth lead handovers Meeting agreed activity levels, KPIs, and sales targets Researching products, customers, and markets to support sales conversations Handling customer queries, issues, and complaints professionally Supporting the continued growth of the UK and Ireland customer base Customer service and administration Acting as a professional first point of contact via phone, email, and in person. Maintaining accurate CRM records, call logs, and sales reports. Processing sales orders, invoices, and documentation accurately. Preparing quotes and sales paperwork for customers. Coordinating with couriers and freight partners to resolve delivery or logistics issues. Preparing internal documents, reports, and sales materials. General office and sales administration support as required Travel and events Regular travel throughout the UK and Ireland. Attendance at UK and European trade shows and industry events. Participation in internal meetings, training sessions, and development activities Experience and background Essential Experience in a customer facing sales or commercial support role Confidence with outbound calling and new business outreach Ability to manage multiple priorities in a fast paced environment Strong communication skills, written and verbal Good working knowledge of Microsoft Office including Excel, Word, and Outlook High attention to detail and strong organisational skills Advantageous Experience within agricultural, automotive, plant, or technical parts sectors Previous experience in business development or B2B sales Exposure to international customers or suppliers Understanding of European markets or supply chains Personal attributes Self motivated and comfortable working independently Organised and methodical with a structured approach to work Confident dealing with customers, suppliers, and internal teams Commercially aware with a problem solving mindset Professional and reliable when representing the business externally About the Company Our client is a long-established supplier of air conditioning regas units and service solutions to the agricultural and automotive sectors. They pride themselves on delivering high standards of customer service, backed by knowledgeable staff and a comprehensive product range.
Jan 31, 2026
Full time
We are recruiting for a commercially focused Business Development Manager to join a busy and growing operation supplying customers across the agricultural, construction, and commercial sectors. This position sits at the front end of the sales function and plays a key role in generating new business, supporting early stage customer accounts, and ensuring the wider sales team operates efficiently. You will be dealing with customers daily by phone, email, and in person, while also supporting sales administration and operational activity. It is a hands on role that combines outbound sales activity, customer account management, and internal support. Key responsibilities Sales and business development Proactively identifying and contacting new customers through outbound calls and visits Prospecting new business opportunities across the UK and Ireland Managing new customer accounts during the initial onboarding period before handing over to senior sales colleagues Supporting the sales team with quotes, order processing, and follow ups Converting cold calls and site visits into genuine sales opportunities Working closely with internal sales colleagues to ensure smooth lead handovers Meeting agreed activity levels, KPIs, and sales targets Researching products, customers, and markets to support sales conversations Handling customer queries, issues, and complaints professionally Supporting the continued growth of the UK and Ireland customer base Customer service and administration Acting as a professional first point of contact via phone, email, and in person. Maintaining accurate CRM records, call logs, and sales reports. Processing sales orders, invoices, and documentation accurately. Preparing quotes and sales paperwork for customers. Coordinating with couriers and freight partners to resolve delivery or logistics issues. Preparing internal documents, reports, and sales materials. General office and sales administration support as required Travel and events Regular travel throughout the UK and Ireland. Attendance at UK and European trade shows and industry events. Participation in internal meetings, training sessions, and development activities Experience and background Essential Experience in a customer facing sales or commercial support role Confidence with outbound calling and new business outreach Ability to manage multiple priorities in a fast paced environment Strong communication skills, written and verbal Good working knowledge of Microsoft Office including Excel, Word, and Outlook High attention to detail and strong organisational skills Advantageous Experience within agricultural, automotive, plant, or technical parts sectors Previous experience in business development or B2B sales Exposure to international customers or suppliers Understanding of European markets or supply chains Personal attributes Self motivated and comfortable working independently Organised and methodical with a structured approach to work Confident dealing with customers, suppliers, and internal teams Commercially aware with a problem solving mindset Professional and reliable when representing the business externally About the Company Our client is a long-established supplier of air conditioning regas units and service solutions to the agricultural and automotive sectors. They pride themselves on delivering high standards of customer service, backed by knowledgeable staff and a comprehensive product range.
Job Title: Adobe Solution Architect - No Sponsorship Available - INSIDE IR35 Job Description We are seeking an experienced Adobe Solution Architect to lead the end-to-end design and delivery across Adobe Experience Platform (AEP), including Real-Time Customer Data Platform (RTCDP), Adobe Campaign v8 (migration from v7), Adobe Journey Optimizer (AJO), and Adobe Experience Manager Assets (AEM Assets). The role involves owning the solution architecture from discovery through to production, ensuring implementations are performant, secure, and scalable, aligning with enterprise standards to deliver measurable business outcomes. Responsibilities Own end-to-end solution architecture from discovery and non-functional requirements (NFRs) to high-level design (HLD), low-level design (LLD), reference patterns, and transition to build/run, ensuring successful delivery and adoption. Define integration and data flows across AEP/RTCDP, AJO, Campaign v8, AEM Assets, including identity resolution, consent, destinations, and downstream activation. Design AEP schemas (XDM), identities, datasets, sources/destinations, and RTCDP segmentation and governance. Establish real-time event ingestion, source connectors, and destination patterns. Define migration strategy for Adobe Campaign v7 to v8, including data model, workflows, deliveries, typologies, dependency mapping, and coexistence/cutover plans. Architect real-time, triggered, and scheduled journeys using AEP profiles, decisions, and offers. Design AEM Assets taxonomy, metadata strategy, and lifecycle workflows to support omnichannel content supply chain and activation. Embed data privacy, consent, and data residency controls, and define NFRs and observability metrics. Lead design reviews with Architecture Review Board and business/IT stakeholders; secure sign-offs and maintain design traceability. Provide architecture runway and coaching to engineering squads, supporting backlog refinement and release planning. Essential Skills - Please ensure your CV has these skills listed to be considered Hands-on architecture and delivery Experience across AEP/RTCDP, Adobe Campaign v8, and Adobe Journey Optimizer. Working knowledge of AEM Assets, metadata models, and workflow automation for omnichannel content. Strong data architecture skills with event streaming, APIs, SFTP/batch, and identity/consent models. Experience designing real-time activation, profile stitching, segment governance, and destination patterns. Proven end-to-end design and architecture ownership with successful go-lives at enterprise scale. Creation of HLD/LLD, sequence/data flow diagrams, and architecture decision records. Agile delivery Experience with multidisciplinary teams. Excellent communication skills, translating complex architecture into clear outcomes for both technical and non-technical audiences. Additional Skills & Qualifications Adobe certifications such as AEP Architect, RTCDP, Campaign, AJO, AEM Assets. Experience with Offer Decisioning/RTCDP B2B, Snowflake/Databricks, and paid media destination ecosystems. Prior work Experience in high scale B2C/B2B2C environments such as media, telco, retail, and financial services. Why Work Here? Join a dynamic and collaborative team focused on cutting-edge technologies and innovation. Enjoy opportunities for professional growth and development, as well as a supportive work environment that values work-life balance. Be part of a culture that encourages creativity and continuous learning. Work Environment You will work in a modern, technology-driven environment with access to the latest tools and platforms. The role involves collaboration with cross-functional teams across product, data, marketing operations, and engineering disciplines. Expect a flexible work schedule that supports a healthy work-life balance. Location 2 days a week on site at one of our client's UK hubs - With occasional travel across the UK (Travel costs to be covered) Location London, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Jan 30, 2026
Contractor
Job Title: Adobe Solution Architect - No Sponsorship Available - INSIDE IR35 Job Description We are seeking an experienced Adobe Solution Architect to lead the end-to-end design and delivery across Adobe Experience Platform (AEP), including Real-Time Customer Data Platform (RTCDP), Adobe Campaign v8 (migration from v7), Adobe Journey Optimizer (AJO), and Adobe Experience Manager Assets (AEM Assets). The role involves owning the solution architecture from discovery through to production, ensuring implementations are performant, secure, and scalable, aligning with enterprise standards to deliver measurable business outcomes. Responsibilities Own end-to-end solution architecture from discovery and non-functional requirements (NFRs) to high-level design (HLD), low-level design (LLD), reference patterns, and transition to build/run, ensuring successful delivery and adoption. Define integration and data flows across AEP/RTCDP, AJO, Campaign v8, AEM Assets, including identity resolution, consent, destinations, and downstream activation. Design AEP schemas (XDM), identities, datasets, sources/destinations, and RTCDP segmentation and governance. Establish real-time event ingestion, source connectors, and destination patterns. Define migration strategy for Adobe Campaign v7 to v8, including data model, workflows, deliveries, typologies, dependency mapping, and coexistence/cutover plans. Architect real-time, triggered, and scheduled journeys using AEP profiles, decisions, and offers. Design AEM Assets taxonomy, metadata strategy, and lifecycle workflows to support omnichannel content supply chain and activation. Embed data privacy, consent, and data residency controls, and define NFRs and observability metrics. Lead design reviews with Architecture Review Board and business/IT stakeholders; secure sign-offs and maintain design traceability. Provide architecture runway and coaching to engineering squads, supporting backlog refinement and release planning. Essential Skills - Please ensure your CV has these skills listed to be considered Hands-on architecture and delivery Experience across AEP/RTCDP, Adobe Campaign v8, and Adobe Journey Optimizer. Working knowledge of AEM Assets, metadata models, and workflow automation for omnichannel content. Strong data architecture skills with event streaming, APIs, SFTP/batch, and identity/consent models. Experience designing real-time activation, profile stitching, segment governance, and destination patterns. Proven end-to-end design and architecture ownership with successful go-lives at enterprise scale. Creation of HLD/LLD, sequence/data flow diagrams, and architecture decision records. Agile delivery Experience with multidisciplinary teams. Excellent communication skills, translating complex architecture into clear outcomes for both technical and non-technical audiences. Additional Skills & Qualifications Adobe certifications such as AEP Architect, RTCDP, Campaign, AJO, AEM Assets. Experience with Offer Decisioning/RTCDP B2B, Snowflake/Databricks, and paid media destination ecosystems. Prior work Experience in high scale B2C/B2B2C environments such as media, telco, retail, and financial services. Why Work Here? Join a dynamic and collaborative team focused on cutting-edge technologies and innovation. Enjoy opportunities for professional growth and development, as well as a supportive work environment that values work-life balance. Be part of a culture that encourages creativity and continuous learning. Work Environment You will work in a modern, technology-driven environment with access to the latest tools and platforms. The role involves collaboration with cross-functional teams across product, data, marketing operations, and engineering disciplines. Expect a flexible work schedule that supports a healthy work-life balance. Location 2 days a week on site at one of our client's UK hubs - With occasional travel across the UK (Travel costs to be covered) Location London, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Job Title: Sales Support Administrator (Agriculture) Location: Worcester (Free Parking) Salary: £26,190 + Excellent Benefits Hours: 09 00 (Monday Friday) The Opportunity Are you looking to continue your career in the Agricultural or Countryside sector? We are recruiting for a stable, industry-leading business in Worcester that values long-term staff retention. This is an entry-level Sales Support position, perfect for an organised Administrator who wants to move away from generic "call centre" work and into a role where you manage business-to-business (B2B) relationships, process complex orders, and support a busy sales team during harvest seasons. Key Responsibilities You will act as the bridge between the customer and the warehouse, ensuring the right products get to the right place on time. Order Management: accurately processing customer orders onto the internal system (high attention to detail is vital). Customer Service: handling telephone and email enquiries regarding stock availability, delivery times, and product specifications. Logistics Coordination: liaising with operations, production, and transport teams to resolve delivery challenges (e.g., delays or stock shortages). Sales Administration: Supporting Product Managers with quotes, brochures, and general administrative tasks. Seasonal Support: staying calm and productive during peak agricultural seasons when volume increases. Candidate Profile Sector Interest: A genuine interest in Agriculture, Farming, or the Rural Economy is a huge plus (helps with learning product terminology). Experience: Previous experience in Order Processing, Sales Administration, Logistics, or Customer Service is preferred. Tech Skills: Confident using Microsoft Excel (sorting data, basic formulas) and capable of learning new ERP/CRM systems quickly. Attributes: You are a team player who can communicate professionally with farmers, suppliers, and internal colleagues. Benefits Package Hybrid Working: Available after probation (seasonal variations apply). Pension: Up to 8% employer contribution (Enhanced scheme). Health & Security: Bupa Cash Plan, Death in Service, and Income Protection. Perks: Electric Car Scheme (salary sacrifice) with free on-site charging. Leave: 25 days + Bank Holidays (including Christmas closure). Interested? We re reviewing CVs now! Apply today or contact Arden Personnel for more information. Send your CV to (url removed) Call us on (phone number removed) Alcester or Redditch (phone number removed) Arden Personnel Connecting Talent with Opportunity Arden Personnel is a local independent recruitment agency with offices in Alcester, Warwickshire and Redditch, Worcestershire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley. We want your experience with using a recruitment agency to be good and will always endeavour to get back to all applicants. Follow us on Facebook, Instagram, and LinkedIn for all updates of live vacancies Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors: Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing, Supply Chain, Engineering and many others.
Jan 23, 2026
Full time
Job Title: Sales Support Administrator (Agriculture) Location: Worcester (Free Parking) Salary: £26,190 + Excellent Benefits Hours: 09 00 (Monday Friday) The Opportunity Are you looking to continue your career in the Agricultural or Countryside sector? We are recruiting for a stable, industry-leading business in Worcester that values long-term staff retention. This is an entry-level Sales Support position, perfect for an organised Administrator who wants to move away from generic "call centre" work and into a role where you manage business-to-business (B2B) relationships, process complex orders, and support a busy sales team during harvest seasons. Key Responsibilities You will act as the bridge between the customer and the warehouse, ensuring the right products get to the right place on time. Order Management: accurately processing customer orders onto the internal system (high attention to detail is vital). Customer Service: handling telephone and email enquiries regarding stock availability, delivery times, and product specifications. Logistics Coordination: liaising with operations, production, and transport teams to resolve delivery challenges (e.g., delays or stock shortages). Sales Administration: Supporting Product Managers with quotes, brochures, and general administrative tasks. Seasonal Support: staying calm and productive during peak agricultural seasons when volume increases. Candidate Profile Sector Interest: A genuine interest in Agriculture, Farming, or the Rural Economy is a huge plus (helps with learning product terminology). Experience: Previous experience in Order Processing, Sales Administration, Logistics, or Customer Service is preferred. Tech Skills: Confident using Microsoft Excel (sorting data, basic formulas) and capable of learning new ERP/CRM systems quickly. Attributes: You are a team player who can communicate professionally with farmers, suppliers, and internal colleagues. Benefits Package Hybrid Working: Available after probation (seasonal variations apply). Pension: Up to 8% employer contribution (Enhanced scheme). Health & Security: Bupa Cash Plan, Death in Service, and Income Protection. Perks: Electric Car Scheme (salary sacrifice) with free on-site charging. Leave: 25 days + Bank Holidays (including Christmas closure). Interested? We re reviewing CVs now! Apply today or contact Arden Personnel for more information. Send your CV to (url removed) Call us on (phone number removed) Alcester or Redditch (phone number removed) Arden Personnel Connecting Talent with Opportunity Arden Personnel is a local independent recruitment agency with offices in Alcester, Warwickshire and Redditch, Worcestershire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley. We want your experience with using a recruitment agency to be good and will always endeavour to get back to all applicants. Follow us on Facebook, Instagram, and LinkedIn for all updates of live vacancies Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors: Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing, Supply Chain, Engineering and many others.
We are seeking a motivated and dynamic Customer Service & Aftersales Specialist to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services. Please find all the details below: Job title: Customer Service & Aftersales Specialist Salary: 28,000 - 30,000 Location: Near Ashford, office based Hours: Monday - Friday, 9am - 5pm Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays Key Responsibilities: - Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical support coordination. - Aftersales care: Conduct outbound calls to both existing and potential customers to promote our client's products and services. Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience. Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team. - Lead Generation & Sales Support: Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events). Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion. Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary. Support the sales team in tracking the progress of leads and customer conversions. - Collaboration & Reporting: Work closely with the marketing team to ensure that product promotions, offers, and campaigns are communicated effectively to customers. Provide feedback on customer trends, competitor activities, and market insights to help refine sales strategies. Generate reports on call metrics, sales performance, and lead conversion rates to assess success and identify areas for improvement. You'll be the ideal candidate for this role if you have the following: Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment. Experience processing customer orders Knolwledge of Supply Chain The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude. Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.). Strong organisational skills and attention to detail. Self-motivated, goal-oriented, and a team player. Next steps: If you are enthusiastic about delivering exceptional customer service, driving sales, and being part of a growing team, we want to hear from you! Apply now and embark on an exciting career journey with our client. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 22, 2026
Full time
We are seeking a motivated and dynamic Customer Service & Aftersales Specialist to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services. Please find all the details below: Job title: Customer Service & Aftersales Specialist Salary: 28,000 - 30,000 Location: Near Ashford, office based Hours: Monday - Friday, 9am - 5pm Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays Key Responsibilities: - Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical support coordination. - Aftersales care: Conduct outbound calls to both existing and potential customers to promote our client's products and services. Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience. Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team. - Lead Generation & Sales Support: Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events). Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion. Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary. Support the sales team in tracking the progress of leads and customer conversions. - Collaboration & Reporting: Work closely with the marketing team to ensure that product promotions, offers, and campaigns are communicated effectively to customers. Provide feedback on customer trends, competitor activities, and market insights to help refine sales strategies. Generate reports on call metrics, sales performance, and lead conversion rates to assess success and identify areas for improvement. You'll be the ideal candidate for this role if you have the following: Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment. Experience processing customer orders Knolwledge of Supply Chain The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude. Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.). Strong organisational skills and attention to detail. Self-motivated, goal-oriented, and a team player. Next steps: If you are enthusiastic about delivering exceptional customer service, driving sales, and being part of a growing team, we want to hear from you! Apply now and embark on an exciting career journey with our client. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sales Support & Customer Service Executive Reigate Hybrid (3 days office, 2 days home after training) Salary: 32,000 - 34,000 depending on experience A growing business is seeking an organised and customer-focused Sales Support & Customer Service Executive to join its commercial team at their beautiful, modern and friendly office in Reigate. This role supports Sales Managers and manages customer orders from quote through to delivery, ensuring accuracy, clear communication and a high level of customer satisfaction. Key responsibilities: Supporting Sales Managers with quotations, pricing and administration Processing and verifying customer orders in line with agreed terms Acting as first point of contact for order and account queries Monitoring open orders and resolving issues with Supply Chain and Finance Maintaining accurate records in CRM and ERP systems About you: 3+ years' experience in sales support, customer service or order processing Comfortable working in a fast-paced, B2B environment Strong attention to detail and communication skills ERP system experience (Dynamics F&O or similar desirable) Benefits: 25 days holiday plus bank holidays Enhanced pension scheme Hybrid working after training period Hours: 9:00-5:00 with 1 hour lunch (35 hours per week) Free on-site parking If this sounds like you, and you are proactive, customer focused with strong organisation and communication skills, we want to hear from you. Please apply today! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jan 15, 2026
Full time
Sales Support & Customer Service Executive Reigate Hybrid (3 days office, 2 days home after training) Salary: 32,000 - 34,000 depending on experience A growing business is seeking an organised and customer-focused Sales Support & Customer Service Executive to join its commercial team at their beautiful, modern and friendly office in Reigate. This role supports Sales Managers and manages customer orders from quote through to delivery, ensuring accuracy, clear communication and a high level of customer satisfaction. Key responsibilities: Supporting Sales Managers with quotations, pricing and administration Processing and verifying customer orders in line with agreed terms Acting as first point of contact for order and account queries Monitoring open orders and resolving issues with Supply Chain and Finance Maintaining accurate records in CRM and ERP systems About you: 3+ years' experience in sales support, customer service or order processing Comfortable working in a fast-paced, B2B environment Strong attention to detail and communication skills ERP system experience (Dynamics F&O or similar desirable) Benefits: 25 days holiday plus bank holidays Enhanced pension scheme Hybrid working after training period Hours: 9:00-5:00 with 1 hour lunch (35 hours per week) Free on-site parking If this sounds like you, and you are proactive, customer focused with strong organisation and communication skills, we want to hear from you. Please apply today! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Business Development Manager Coventry-based but covering the UK £30,000 - £35,000 per annum salary + Commission/Bonus Plan & £6,000 per year car allowance Permanent position Summary Due to continuing growth, an excellent opportunity has arisen for an experienced Business Development Manager to join a well-established and dynamic Facilities Management business based in Coventry. As a Business Development Manager, your responsibilities will include: Generating leads and sales opportunities through industry research, cold calling, and visiting prospective clients. Responding to customer queries by scheduling meetings, visiting sites, and quoting for preventative maintenance and immediate facilities management, as well as associated property maintenance/refurbishment requirements. Utilizing site visits to identify additional business/sales opportunities not initially recognized or mentioned by the client. Assisting in the preparation of tender documentation using well-informed and gathered information from the client and the wider FM/building services industry. Communicating closely with clients to establish their service requirements and advising them on the best course of action. Conducting regular client reviews to determine performance and establish new business development opportunities with them. Building strong client relationships founded on trust to enable genuine partnerships to evolve. Establishing effective internal and external stakeholder relationships to support continuous business delivery. Developing effective supply chain relationships to facilitate contract deliverables and secure the best rates to ensure value for money. Leading by example while supporting and developing direct reports. Identifying and implementing potential cost-saving opportunities and providing supplementary reporting. Collaborating with clients to ascertain any additional services that the company may offer to support the client. Experience requested (but not essential) includes: Experience in B2B sales/business development within the construction or FM industry. Ability to accurately quote for business in the construction/FM industry. Previous hands-on practical experience in a construction trade within facilities management/property maintenance, construction, or similar sector (e.g., plumbing, carpentry, kitchen/bathroom fitting, electrical, etc.). Experience in the preparation of tenders/quotations/estimates. Good technical understanding of work carried out by the organisation (facilities management, property refurbishment, building repairs, etc.). IT literacy, particularly proficiency with Microsoft Excel, Word, Outlook, PowerPoint, etc. Data management and utilization of database systems to record client activity. Managing B2B client relationships, stakeholder, and people management. Budget management and development and realization of cost-saving initiatives. Data management, analysis, and reporting. Ability to work effectively and efficiently according to processes and procedures. Initiative and ability to work unsupervised. Effective workload management. Benefits include: Commission payments based on new business secured £500 per month car allowance payment (£6k per year) Mileage and expenses paid Pension scheme Company events Professional development opportunities Friendly and supportive working environment and colleagues This role is ideally suited to individuals who possess hands-on practical building/construction industry experience and have may have owned / operated a small facilities management, construction or fit-out company or similar entity. If this describes you and you are interested in discussing the position further, please apply with an up-to-date CV.
Jan 10, 2026
Full time
Business Development Manager Coventry-based but covering the UK £30,000 - £35,000 per annum salary + Commission/Bonus Plan & £6,000 per year car allowance Permanent position Summary Due to continuing growth, an excellent opportunity has arisen for an experienced Business Development Manager to join a well-established and dynamic Facilities Management business based in Coventry. As a Business Development Manager, your responsibilities will include: Generating leads and sales opportunities through industry research, cold calling, and visiting prospective clients. Responding to customer queries by scheduling meetings, visiting sites, and quoting for preventative maintenance and immediate facilities management, as well as associated property maintenance/refurbishment requirements. Utilizing site visits to identify additional business/sales opportunities not initially recognized or mentioned by the client. Assisting in the preparation of tender documentation using well-informed and gathered information from the client and the wider FM/building services industry. Communicating closely with clients to establish their service requirements and advising them on the best course of action. Conducting regular client reviews to determine performance and establish new business development opportunities with them. Building strong client relationships founded on trust to enable genuine partnerships to evolve. Establishing effective internal and external stakeholder relationships to support continuous business delivery. Developing effective supply chain relationships to facilitate contract deliverables and secure the best rates to ensure value for money. Leading by example while supporting and developing direct reports. Identifying and implementing potential cost-saving opportunities and providing supplementary reporting. Collaborating with clients to ascertain any additional services that the company may offer to support the client. Experience requested (but not essential) includes: Experience in B2B sales/business development within the construction or FM industry. Ability to accurately quote for business in the construction/FM industry. Previous hands-on practical experience in a construction trade within facilities management/property maintenance, construction, or similar sector (e.g., plumbing, carpentry, kitchen/bathroom fitting, electrical, etc.). Experience in the preparation of tenders/quotations/estimates. Good technical understanding of work carried out by the organisation (facilities management, property refurbishment, building repairs, etc.). IT literacy, particularly proficiency with Microsoft Excel, Word, Outlook, PowerPoint, etc. Data management and utilization of database systems to record client activity. Managing B2B client relationships, stakeholder, and people management. Budget management and development and realization of cost-saving initiatives. Data management, analysis, and reporting. Ability to work effectively and efficiently according to processes and procedures. Initiative and ability to work unsupervised. Effective workload management. Benefits include: Commission payments based on new business secured £500 per month car allowance payment (£6k per year) Mileage and expenses paid Pension scheme Company events Professional development opportunities Friendly and supportive working environment and colleagues This role is ideally suited to individuals who possess hands-on practical building/construction industry experience and have may have owned / operated a small facilities management, construction or fit-out company or similar entity. If this describes you and you are interested in discussing the position further, please apply with an up-to-date CV.
We are seeking an experienced and commercially driven Business Development Manager to promote and grow a portfolio of services across the electronic components industry in Europe. This role is focused on generating new business, strengthening existing customer relationships, and driving profitable growth across multiple business streams. You will proactively identify and engage OEMs, CEMs, and subcontract manufacturers, positioning the business as a trusted long-term supply chain partner within the electronics sector. The role is remote based within Europe (candidates should ideally be living in Europe rather than the UK) and requires travel to the Brussels office once per month, alongside occasional customer visits. Key Responsibilities for the business development role based in Europe Identify and secure new business opportunities across the full range of services Proactively prospect and develop new customer relationships within the electronic components market Build, nurture, and expand relationships with OEMs, CEMs, and subcontract manufacturers Manage and maintain an accurate and up-to-date sales pipeline within the CRM system Engage directly with customers to understand their requirements and propose tailored commercial solutions Consistently achieve and exceed sales targets and gross profit (GP) objectives Essential Skills & Experience for the business development manager based in Europe Experience in business development or sales within the electronics or electronic components industry Electrical or electronic components broker background is highly desirable An existing book of contacts within OEM, CEM, or subcontractor markets Proven ability to make a fast commercial impact Strong understanding of B2B sales and marketing principles Comfortable using digital marketing tools and outbound sales techniques Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, MS Teams) Working knowledge of CRM systems Self-motivated, organised, and comfortable working remotely If you are keen or have any questions regarding this Business Development Position please send a cv over to (url removed) or call (phone number removed).
Jan 10, 2026
Full time
We are seeking an experienced and commercially driven Business Development Manager to promote and grow a portfolio of services across the electronic components industry in Europe. This role is focused on generating new business, strengthening existing customer relationships, and driving profitable growth across multiple business streams. You will proactively identify and engage OEMs, CEMs, and subcontract manufacturers, positioning the business as a trusted long-term supply chain partner within the electronics sector. The role is remote based within Europe (candidates should ideally be living in Europe rather than the UK) and requires travel to the Brussels office once per month, alongside occasional customer visits. Key Responsibilities for the business development role based in Europe Identify and secure new business opportunities across the full range of services Proactively prospect and develop new customer relationships within the electronic components market Build, nurture, and expand relationships with OEMs, CEMs, and subcontract manufacturers Manage and maintain an accurate and up-to-date sales pipeline within the CRM system Engage directly with customers to understand their requirements and propose tailored commercial solutions Consistently achieve and exceed sales targets and gross profit (GP) objectives Essential Skills & Experience for the business development manager based in Europe Experience in business development or sales within the electronics or electronic components industry Electrical or electronic components broker background is highly desirable An existing book of contacts within OEM, CEM, or subcontractor markets Proven ability to make a fast commercial impact Strong understanding of B2B sales and marketing principles Comfortable using digital marketing tools and outbound sales techniques Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, MS Teams) Working knowledge of CRM systems Self-motivated, organised, and comfortable working remotely If you are keen or have any questions regarding this Business Development Position please send a cv over to (url removed) or call (phone number removed).
Business Development Manager - Food Ingredients Location: Slough, Berkshire Salary: 55,000 - 65,000 + Excellent Benefits Contract: Full-time, Permanent A leading European manufacturer of specialist sugar products for the food and beverage industry is seeking an experienced Business Development Manager . Operating from a modern production facility in Slough, the company supplies high-quality ingredients to major FMCG brands across the UK and Europe, ensuring consistency, reliability, and innovation. The Role This is a strategic position focused on driving growth through new business acquisition, managing key accounts, and building long-term partnerships with leading food manufacturers and brand owners. Key Responsibilities Identify and secure new business opportunities across the UK and European markets. Manage and develop existing accounts, ensuring exceptional service and customer retention. Create tailored proposals, pricing strategies, and product recommendations to meet client needs. Collaborate with internal teams (production, logistics, quality, finance) to deliver seamless solutions. Conduct market analysis, monitor competitor activity, and identify emerging trends. Represent the company at industry exhibitions, trade shows, and client meetings. Maintain accurate CRM records, sales forecasts, and performance reports. What We're Looking For Minimum 5 years' experience in B2B sales within food ingredients or FMCG . Strong commercial acumen with excellent negotiation and contract management skills. Outstanding communication, presentation, and relationship-building abilities. Self-motivated, target-driven, and able to work independently. Proficient in CRM systems and Microsoft Excel. Full UK driving licence and willingness to travel within the UK and occasionally Europe. Desirable: Experience managing multinational or multi-site accounts. Knowledge of food manufacturing processes and ingredient supply chains.
Jan 09, 2026
Full time
Business Development Manager - Food Ingredients Location: Slough, Berkshire Salary: 55,000 - 65,000 + Excellent Benefits Contract: Full-time, Permanent A leading European manufacturer of specialist sugar products for the food and beverage industry is seeking an experienced Business Development Manager . Operating from a modern production facility in Slough, the company supplies high-quality ingredients to major FMCG brands across the UK and Europe, ensuring consistency, reliability, and innovation. The Role This is a strategic position focused on driving growth through new business acquisition, managing key accounts, and building long-term partnerships with leading food manufacturers and brand owners. Key Responsibilities Identify and secure new business opportunities across the UK and European markets. Manage and develop existing accounts, ensuring exceptional service and customer retention. Create tailored proposals, pricing strategies, and product recommendations to meet client needs. Collaborate with internal teams (production, logistics, quality, finance) to deliver seamless solutions. Conduct market analysis, monitor competitor activity, and identify emerging trends. Represent the company at industry exhibitions, trade shows, and client meetings. Maintain accurate CRM records, sales forecasts, and performance reports. What We're Looking For Minimum 5 years' experience in B2B sales within food ingredients or FMCG . Strong commercial acumen with excellent negotiation and contract management skills. Outstanding communication, presentation, and relationship-building abilities. Self-motivated, target-driven, and able to work independently. Proficient in CRM systems and Microsoft Excel. Full UK driving licence and willingness to travel within the UK and occasionally Europe. Desirable: Experience managing multinational or multi-site accounts. Knowledge of food manufacturing processes and ingredient supply chains.
