Project Manager

Project Manager

Location: Hybrid (Home-based with travel to customer sites and London/Luton offices as required)

About the Role

Due to continued growth and increasing project demand, we are recruiting a Project Manager to join our established and highly collaborative Project Management team. This is a customer-facing role, focused primarily on delivering VMS implementations and change initiatives across the business. You will manage projects end-to-end, working closely with subject matter experts across training, communications, supply chain, and leadership teams. While the role operates independently day-to-day, you'll be part of a close-knit PM community that works together to ensure successful delivery and shared support.

What You'll Be Doing

• Leading customer-facing project implementations, primarily within MSP and VMS environments
• Managing project plans, RAID logs, risks, and governance documentation
• Chairing project meetings and issuing actions and follow-ups
• Coordinating multiple stakeholders and subject matter experts
• Partnering with training and communications teams on change management activity
• Escalating issues when project tolerances are exceeded (PRINCE2-style governance)
• Managing multiple projects concurrently (typically 2-3 at a time)

Requirements:

Essential:

• Experience working within a Managed Service Provider (MSP) environment
• Hands-on experience with Vendor Management Systems (VMS)
• Strong customer-facing project or implementation experience
• Confident stakeholder management and communication skills
• Ability to manage projects with autonomy and structure

Desirable:

• PRINCE2-style delivery experience
• Exposure to global or multi-region projects
• Experience transitioning from account management into project management
• Familiarity with Microsoft Project and/or (url removed)

Team & Culture

This is a long-standing, stable team with many colleagues having 10-20+ years' service. The culture is collaborative, supportive, and built on trust. People stay for the team environment and autonomy, not just the role itself.

What Can We Offer You?

• A competitive salary package
• 25 days annual leave plus public holidays, and your birthday off
• Company pension
• Blended working
• Benefits
• An environment where your learning and development is supported through a range of various learning tools and courses

Interested?

If you're interested in progressing your career in project management or exploring a move into this space, we'd love to hear from you.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.