Housing Administrator Part-Time

Are you an organised, customer-focused professional looking to make a real difference in people s lives?

We are seeking a dedicated Housing Administrator to join our team.

If you would like to make a difference and contribute to the community and surrounding areas, we would love to hear from you.

Key Responsibilities:

• Provide office administrative support for Housing Management functions.
• Managing incoming calls and handling all general tenant and new applicant enquiries.
• Note taking at relevant meetings if required e.g. lettings panel, hardship fund panel, meetings with other agencies and tenant meetings.
• Update tenant records with new information, documents, communications while ensuring GDPR compliance.
• Accurate data inputting onto the Housing Management System.
• Update external systems to advertise voids.
• Creating tenancy and housing enquiry packs.
• Assisting the Senior Housing Officer with all communications to tenants, e.g. rent review letters, quarterly statements et.al.
• Arranging collection or delivery of Landlord post to the Bardsley Court office.
• Managing inventory and ordering office supplies to ensure smooth office operation.
• Any other ad hoc administrative duties required.