Resolution Officer

Resolution Officer
Temp on going contract till April 2026
Hybrid Working
35 hours per week
18.00per hour

Details on the role:

• Temporary assignment until 1st April 2026
• Hybrid working ( 1 day per week in the office)
• 35 hours per week Apply online only) or (Apply online only
• 18.00 per hour

Main Accountability's:
Manage complaints in line with agreed policies and procedures. Provide excellent customer service, keeping customers informed with high-quality verbal and written communication. Work collaboratively with other colleagues at all levels, to achieve the right outcome.

Required Experience:
Social Housing
Complaints
Planning/Scheduling
Customer Service