Service Advisor

  • ACS Automotive Recruitment
  • Cambridge, Cambridgeshire
  • Jan 30, 2026
Full time Logistics

Job Description

Service Advisor Prestige Main Dealership

Cambridge
£31,000 basic + £9,600 bonus (OTE £40k - £41k)
Full-time Permanent Mon Fri 8:00am 6:00pm 1 in 3 Saturdays 8:30am 1:00pm

The Role

We re seeking an experienced and professional Service Advisor to join a prestige main dealership in Cambridge.

This is a fantastic opportunity to work with a premium automotive brand, delivering an outstanding service experience and supporting the workshop to achieve excellent results.

If you re passionate about cars, customer service, and career development in the motor trade we d love to hear from you.

Key Responsibilities

  • Provide a warm, professional welcome to all service and repair customers

  • Book vehicles into the workshop and manage job progress updates

  • Advise customers on technical issues and recommended repairs

  • Liaise between the workshop, service team, and customers

  • Cross-sell repair work, parts, and value-added products

  • Raise accurate invoices and handle vehicle handovers efficiently

  • Ensure every customer receives a prestige-level service experience

Your Background & Skills

  • Proven experience as a Service Advisor in a main dealership (prestige brand experience desirable)

  • Excellent communication and customer care skills

  • Strong technical awareness and understanding of vehicle servicing

  • Professional, well-presented, and highly organised

  • Ability to work in a fast-paced environment and meet targets

  • Full UK Driving Licence required

Benefits

  • £31,000 basic + £9,600 achievable bonus (OTE £40,600)

  • Work with a prestige automotive brand and modern dealership facilities

  • Ongoing manufacturer training and development

  • Supportive, high-performing service team

Apply now to join a leading prestige main dealership in Cambridge as a Service Advisor and take the next step in your automotive career with an employer who values your skill, experience, and ambition.