Service sales representative

Technical Sales Representative Spraybooth Services & Filtration

Harry Dalby Engineering is seeking a technically minded Sales Representative to support the growth of our spraybooth service and filtration business. This role is ideally suited to someone with an engineering background who enjoys applying technical understanding in a customer-facing, commercial role.

You will be responsible for the sale of spraybooth service packages and filtration solutions, working closely with customers to understand their equipment, operating environment, and technical requirements.

Key Responsibilities

• Engage with existing and new customers via telephone, email, and video calls, providing technically informed sales support

• Develop a technical understanding of customer spraybooth systems in order to recommend appropriate service and filter solutions

• Prepare technically accurate quotations, specifications, and service proposals

• Follow up quotations with customers, answering technical questions and progressing orders

• Work closely with the Service and Engineering teams to ensure solutions are technically appropriate and deliverable

• Process customer orders and issue instructions to the Service department

• Provide sales administration and technical support to the Service team

• Maintain accurate records within the CRM system

• Produce monthly sales reports and forecasts

• Undertake structured technical and product training to enable independent generation of quotations and proposals

• Respond to sales and technical enquiries by phone and email

Technical Focus of the Role

This position requires more than order taking. You will be expected to:

• Understand spraybooth construction, airflow, filtration, and service requirements

• Interpret technical information and drawings to support quotation and specification

• Communicate confidently with engineering, maintenance, and production personnel at customer sites

Qualifications & Experience

• Previous experience in technical sales, telesales, or internal sales within an engineered product or service environment

• HNC or higher in an engineering discipline (mechanical, electrical, HVAC, or similar) strongly preferred

• Strong technical aptitude, with the ability to understand engineered systems and services

• Ability to read and understand 2D CAD drawings

• Confident communicator with both technical and non-technical customers

• Well organised with a high level of administrative discipline

• Strong written communication and documentation skills

• Competent with Microsoft Office applications

• Full UK Driving Licence

Salary & Benefits

• £26,000 £28,000 starting salary

• Monthly commission of up to 50% of base salary

Career Development

This role offers significant technical and commercial development opportunities. With experience and performance, there is clear progression to:

• External Technical Sales role (company car provided) within 1 2 years

• Longer-term progression to Area Sales Manager