Unit4 ERP 3rd Line Support Analyst

Unit4 ERP (formally Agresso) 3rd Line Support Analyst

Permanent, full time, hybrid (1- day per week in the office)

Salary between £40- £50K depending on experience plus company benefits and bonus

The Opportunity

We are seeking a Unit4 ERP- 3rd Line Support Analyst to join our IT team.

You will work in both a technical & functional capacity to deliver new enhancements and functionality using Unit4 ERP. The role will involve 3rd line system support, internal consulting and stakeholder engagement. The successful candidate will assist the Business Systems Manager in gathering requirements, delivering functionality and products which meets the needs of the company

Key Responsibilities:

• Lead activites for system updates, enhancements and 3rd line support for Unit4 ERP including financials, procurement, pcb, hr, expenses (experience with 2 or more of the mentioned modules would be preferred)
• Monitor system performance to ensure stability and reliability
• Manage system development priorities in line with organisational needs
• Act as the main contact for external system and support providers

Experience and Qualifications:

• 2-3 years experience providing functional and 3rd line support for Unit4 ERP; 2 or more of financials, procurement, pcb, hr, expenses
• SQL experience
• Unit4 ERP workflow experience
• Unit4 ERP excelerator reporting experience
• Keen to get involved with more technical and integration activities

This is a development role and you might not have all the skills mentioned, but you are excitied by the opportunity to grow your experience which could include:

• Unit4 ERP cloud migration with Azure
• Unit4 ERP Public API/API/Webservices
• Reporting ARC/XtraReports
• IPaaS cloud integration with products such as Boomi or Workato
• AI projects

Amazing opportunity to work for a global company who are pushing the boundaries of what can be delivered with Unit4 ERP and future proofing enterpise system capabilities.