European Import Administrator

  • WR Logistics
  • Jan 30, 2026
Full time Logistics

Job Description

European Import Administrator Holiday: 25 days + 8 bank holidays Location: Stoke

The Role

A busy European road freight operation is expanding its import services for 2026 and is seeking an Imports Administrator to support day-to-day European import movements. This is a structured, process-driven role suited to someone with freight forwarding customer service experience and strong attention to detail.



Key Responsibilities

  • Arrange European collections and manage import bookings

  • Liaise with customers, European partners, customs, transport, and warehouse teams

  • Process import documentation, including T1 and T2 (essential)

  • Check commercial invoices and enter shipments, costs, and charges into the TMS

  • Prepare unloading lists and domestic delivery paperwork

  • Provide import quotations and support customer objectives

  • Handle queries and complaints professionally via phone and email

  • Maintain accurate records and support compliance with internal systems



Skills & Experience

  • Freight forwarding customer service or admin experience

  • Knowledge of European imports and customs procedures

  • T1 & T2 documentation experience essential

  • Logistics or European planning experience desirable

  • Strong communication and organisational skills



What's On Offer

  • Competitive salary

  • Pension, discount platform, cycle-to-work & car schemes

  • Full training, development tools, and wellbeing support

  • Recognition and reward initiatives

freight imports #European Import Administrator

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.