TransUnion
City, Leeds
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a VP Operations Risk Management & Controls - International to join our growing team. This is a senior strategic and operational leadership mandate within Global Operations, reporting directly to the SVP, International COO and partnering closely with leaders across all International regions. The VP, Operations Risk Management & Controls holds accountability for establishing, maturing, and assuring a best-in-class 1st Line Operations Control Framework spanning TransUnion's International Markets, including the UK & Europe, Brazil Canada, Latin America, Africa, India, Asia-Pacific and any emerging markets. As a trusted advisor to Global Operations and regional leadership teams, this role is responsible for maintaining the integrity, effectiveness, and resilience of operational risk management practices across multiple geographies, regulatory environments, and operational models. The VP provides enterprise visibility of operational risks, maps the end-to-end control ecosystem, ensures robust testing and monitoring, and drives continuous improvement across processes, data, and systems. This mandate integrates risk strategy, regulatory alignment, operational assurance, and data-driven insight to strengthen TransUnion's control posture, enable safe business growth, and protect customers, partners, and communities across International markets. The role champions a culture of proactive risk management, innovation in analytics, and disciplined governance across all regions. Day to Day You'll Be: Strategic Risk Leadership & Alignment Develop and deliver the International Operations Risk Management & Controls strategy across all International regions, aligning with global risk and operations standards. Mature and harmonise the 1st Line control environment across diverse geographies, ensuring consistency while accommodating regional regulatory nuances and market complexity. Serve as a strategic risk advisor to senior leaders across regions, using insights to identify emerging risks, operational vulnerabilities, and regulatory shifts. Maintain strong awareness of local, regional, and global risk drivers and evolving expectations. Operational Risk Management & 1st Line Assurance Govern the implementation of the 1st Line control framework across International Operations, including markets with varied scale, regulatory maturity, and operational footprints. Lead risk and control identification, process mapping, gap assessments, testing, monitoring, and continuous enhancement across all regional operations. Ensure adherence to internal standards, enterprise control frameworks, and local regulatory obligations across the International portfolio. Partner with global, regional, and local stakeholders to validate control effectiveness and ensure timely remediation. Data Analytics, Insights & Reporting Elevate control insights across International markets through business intelligence, automation, and AI-driven testing and validation. Develop comparative dashboards and analytics that highlight cross-regional trends, emerging risks, and best practice opportunities. Provide senior global and regional leadership with clear, actionable reporting on the state of the International control environment. Issue Management & Remediation Governance Govern remediation activities across geographically dispersed teams, ensuring consistent standards and sustainable solutions. Monitor, track, and challenge regional remediation plans while highlighting cross-regional themes and systemic root causes. Create visibility of issue trends across all International regions and embed a culture of early escalation and proactive prevention. Regulatory Alignment & External Assurance Readiness Ensure that International Operations are prepared for internal audit, regulatory examinations, and external assurance reviews, navigating differing regulatory frameworks across regions. Maintain documentation and evidence for all controls, accounting for variations in regional requirements. Promote regulatory discipline, transparency, and continuous learning across diverse countries and markets. People Leadership & Culture Lead and develop a high-performing International Operations Risk & Controls team that operates effectively across multiple geographies, cultures, and time zones. Foster a culture of accountability, curiosity, and continuous improvement across International Operations. Enhance risk capability and awareness globally through training, coaching, communication, and regional partnership. Promote TransUnion's mission, vision and values while enabling collaboration across international offices and teams. Essential Skills & Experience: Minimum 15 years of progressive experience in controls, operational risk, audit, quality assurance, or compliance, ideally across multi-region or multinational environments. Proven expertise operating in complex, regulated industries with diverse geographical footprints. Strong ability to interpret and align practices across different regulatory frameworks and operational models. Bachelor's degree required; advanced qualifications preferred. Demonstrated success driving consistent control uplift across multiple markets or business units. Exceptional communication skills with ability to influence senior stakeholders across countries and cultures. Strong organisational, leadership, and change management skills, particularly in geographically dispersed teams. Experience with analytics, automation, or digital tooling to modernise risk and control processes is highly desirable. Hybrid role requiring International travel and a minimum of two days per week in the Leeds office. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title VP, Risk Management
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a VP Operations Risk Management & Controls - International to join our growing team. This is a senior strategic and operational leadership mandate within Global Operations, reporting directly to the SVP, International COO and partnering closely with leaders across all International regions. The VP, Operations Risk Management & Controls holds accountability for establishing, maturing, and assuring a best-in-class 1st Line Operations Control Framework spanning TransUnion's International Markets, including the UK & Europe, Brazil Canada, Latin America, Africa, India, Asia-Pacific and any emerging markets. As a trusted advisor to Global Operations and regional leadership teams, this role is responsible for maintaining the integrity, effectiveness, and resilience of operational risk management practices across multiple geographies, regulatory environments, and operational models. The VP provides enterprise visibility of operational risks, maps the end-to-end control ecosystem, ensures robust testing and monitoring, and drives continuous improvement across processes, data, and systems. This mandate integrates risk strategy, regulatory alignment, operational assurance, and data-driven insight to strengthen TransUnion's control posture, enable safe business growth, and protect customers, partners, and communities across International markets. The role champions a culture of proactive risk management, innovation in analytics, and disciplined governance across all regions. Day to Day You'll Be: Strategic Risk Leadership & Alignment Develop and deliver the International Operations Risk Management & Controls strategy across all International regions, aligning with global risk and operations standards. Mature and harmonise the 1st Line control environment across diverse geographies, ensuring consistency while accommodating regional regulatory nuances and market complexity. Serve as a strategic risk advisor to senior leaders across regions, using insights to identify emerging risks, operational vulnerabilities, and regulatory shifts. Maintain strong awareness of local, regional, and global risk drivers and evolving expectations. Operational Risk Management & 1st Line Assurance Govern the implementation of the 1st Line control framework across International Operations, including markets with varied scale, regulatory maturity, and operational footprints. Lead risk and control identification, process mapping, gap assessments, testing, monitoring, and continuous enhancement across all regional operations. Ensure adherence to internal standards, enterprise control frameworks, and local regulatory obligations across the International portfolio. Partner with global, regional, and local stakeholders to validate control effectiveness and ensure timely remediation. Data Analytics, Insights & Reporting Elevate control insights across International markets through business intelligence, automation, and AI-driven testing and validation. Develop comparative dashboards and analytics that highlight cross-regional trends, emerging risks, and best practice opportunities. Provide senior global and regional leadership with clear, actionable reporting on the state of the International control environment. Issue Management & Remediation Governance Govern remediation activities across geographically dispersed teams, ensuring consistent standards and sustainable solutions. Monitor, track, and challenge regional remediation plans while highlighting cross-regional themes and systemic root causes. Create visibility of issue trends across all International regions and embed a culture of early escalation and proactive prevention. Regulatory Alignment & External Assurance Readiness Ensure that International Operations are prepared for internal audit, regulatory examinations, and external assurance reviews, navigating differing regulatory frameworks across regions. Maintain documentation and evidence for all controls, accounting for variations in regional requirements. Promote regulatory discipline, transparency, and continuous learning across diverse countries and markets. People Leadership & Culture Lead and develop a high-performing International Operations Risk & Controls team that operates effectively across multiple geographies, cultures, and time zones. Foster a culture of accountability, curiosity, and continuous improvement across International Operations. Enhance risk capability and awareness globally through training, coaching, communication, and regional partnership. Promote TransUnion's mission, vision and values while enabling collaboration across international offices and teams. Essential Skills & Experience: Minimum 15 years of progressive experience in controls, operational risk, audit, quality assurance, or compliance, ideally across multi-region or multinational environments. Proven expertise operating in complex, regulated industries with diverse geographical footprints. Strong ability to interpret and align practices across different regulatory frameworks and operational models. Bachelor's degree required; advanced qualifications preferred. Demonstrated success driving consistent control uplift across multiple markets or business units. Exceptional communication skills with ability to influence senior stakeholders across countries and cultures. Strong organisational, leadership, and change management skills, particularly in geographically dispersed teams. Experience with analytics, automation, or digital tooling to modernise risk and control processes is highly desirable. Hybrid role requiring International travel and a minimum of two days per week in the Leeds office. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title VP, Risk Management
Willmott Dixon Group
Weybridge, Surrey
Senior Business Development Manager As our new Senior Business Development Manager, you'll play a pivotal role in delivering growth across the South from your effective management of our accelerated procurement frameworks throughout the region and your own strategic leads in South London. Reporting to the Regional Head of New Business and supporting your Business Development colleagues, you'll focus on shaping customer relationships and managing frameworks that underpin our success across the whole of our trading area. You will also be responsible for business development activity and securing key customer opportunities in South London. Your work will directly influence how we position ourselves via frameworks and the open market to build long-term relationships with our customers. You'll engage closely with new and existing customers, understanding their needs and guiding them through early project stages to shape the right solutions. By nurturing meaningful relationships and applying a strategic mindset, you'll help ensure we are known, trusted and well-placed to win repeat and new business opportunities across the South region. Working collaboratively with colleagues in Preconstruction, Operations, Commercial and our Frameworks Team, you'll ensure that opportunities align with regional priorities and that our frameworks are managed effectively. You'll also use your market insight to anticipate trends, support pipeline development and ensure our teams are equipped with the intelligence they need to succeed. NB. This role covers the Southeast & Southwest region of England. We are flexible on the base location of the successful candidate which could be either Weybridge or Dartford offices; but due to the nature of the role, travel across the region will be required. Key Responsibilities/Deliverables: Manage key frameworks across the region, ensuring compliance, effective reporting and delivery of agreed targets. Identify, create and secure work-winning opportunities with new and existing customers in South London. Build strong, trusted relationships with customers, consultants, framework providers and industry partners. Support early-stage engagement, shaping briefs and developing customer-focused solutions during feasibility and pre-positioning stages. Use Customer Account Management (CAMs) processes to maintain visibility of opportunities and strengthen the pipeline. Collaborate with internal teams to ensure bids and proposals align with customer requirements and regional strategy. Monitor market trends and provide insight to inform strategy, positioning and marketing content. Support and facilitate stakeholder events, presentations and workshops. Maintain accurate and timely management information across all accounts and frameworks. Essential Skills: Proven business development experience with a track record of creating and converting opportunities. Experience managing or delivering within frameworks. Excellent communication, presentation and influencing skills. Ability to build and nurture strong internal and external relationships. Confident engaging with customers at all stages of the project lifecycle. Strong organisational skills, with the ability to manage reporting and pipeline information effectively. Understanding of construction markets, customer drivers and emerging sector trends. Collaborative approach, able to work with diverse teams and stakeholders. Hold a valid and Full UK driving licence. Desirable Skills: Degree-level education or equivalent. Experience within the construction or built environment sectors. Ability to shape compelling narratives and communicate complex information simply. About Us: With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Senior Business Development Manager As our new Senior Business Development Manager, you'll play a pivotal role in delivering growth across the South from your effective management of our accelerated procurement frameworks throughout the region and your own strategic leads in South London. Reporting to the Regional Head of New Business and supporting your Business Development colleagues, you'll focus on shaping customer relationships and managing frameworks that underpin our success across the whole of our trading area. You will also be responsible for business development activity and securing key customer opportunities in South London. Your work will directly influence how we position ourselves via frameworks and the open market to build long-term relationships with our customers. You'll engage closely with new and existing customers, understanding their needs and guiding them through early project stages to shape the right solutions. By nurturing meaningful relationships and applying a strategic mindset, you'll help ensure we are known, trusted and well-placed to win repeat and new business opportunities across the South region. Working collaboratively with colleagues in Preconstruction, Operations, Commercial and our Frameworks Team, you'll ensure that opportunities align with regional priorities and that our frameworks are managed effectively. You'll also use your market insight to anticipate trends, support pipeline development and ensure our teams are equipped with the intelligence they need to succeed. NB. This role covers the Southeast & Southwest region of England. We are flexible on the base location of the successful candidate which could be either Weybridge or Dartford offices; but due to the nature of the role, travel across the region will be required. Key Responsibilities/Deliverables: Manage key frameworks across the region, ensuring compliance, effective reporting and delivery of agreed targets. Identify, create and secure work-winning opportunities with new and existing customers in South London. Build strong, trusted relationships with customers, consultants, framework providers and industry partners. Support early-stage engagement, shaping briefs and developing customer-focused solutions during feasibility and pre-positioning stages. Use Customer Account Management (CAMs) processes to maintain visibility of opportunities and strengthen the pipeline. Collaborate with internal teams to ensure bids and proposals align with customer requirements and regional strategy. Monitor market trends and provide insight to inform strategy, positioning and marketing content. Support and facilitate stakeholder events, presentations and workshops. Maintain accurate and timely management information across all accounts and frameworks. Essential Skills: Proven business development experience with a track record of creating and converting opportunities. Experience managing or delivering within frameworks. Excellent communication, presentation and influencing skills. Ability to build and nurture strong internal and external relationships. Confident engaging with customers at all stages of the project lifecycle. Strong organisational skills, with the ability to manage reporting and pipeline information effectively. Understanding of construction markets, customer drivers and emerging sector trends. Collaborative approach, able to work with diverse teams and stakeholders. Hold a valid and Full UK driving licence. Desirable Skills: Degree-level education or equivalent. Experience within the construction or built environment sectors. Ability to shape compelling narratives and communicate complex information simply. About Us: With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Vocative Consulting
Reading, Oxfordshire
Customer Engagemement Manager Location: UK (Hybrid / Flexible) Salary: Up to £90,000 base + bonus Industry: SaaS Business Applications We re looking for an experienced Engagement Manager to lead customer relationships and delivery across a portfolio of mid-market clients. This is a highly visible, customer-facing role where you ll own engagements end-to-end - from onboarding and implementation through adoption, value realisation, and long-term success. You ll act as a trusted advisor to customers, working closely with internal delivery, product, and commercial teams to ensure customers achieve measurable business outcomes from a modern SaaS platform. What You ll Be Doing Customer Engagement & Delivery Lead customer engagements from kickoff to go-live and beyond. Own delivery plans, timelines, risks, and stakeholder communication. Coordinate cross-functional teams to deliver projects on time and within scope. Customer Success & Value Realisation Partner with customers to define success metrics, KPIs, and ROI. Drive adoption through structured success plans, workshops, and business reviews. Ensure customers are continuously aligned with best practices as their needs evolve. Relationship Management Serve as the primary point of contact for assigned customer accounts. Build trusted relationships with senior stakeholders and executive sponsors. Act as the voice of the customer internally, influencing priorities and improvements. Risk & Issue Management Proactively identify risks to delivery or adoption. Manage escalations calmly and effectively to maintain customer confidence. Growth & Collaboration Work closely with sales and account teams to identify expansion opportunities rooted in customer success. Contribute to the evolution of delivery frameworks, methodologies, and playbooks. What We re Looking For Experience 5+ years in customer-facing roles such as Engagement Management, Customer Success, Professional Services, or Consulting. Strong background in SaaS, CRM, or enterprise software environments. Proven experience managing complex, multi-stakeholder engagements. Skills & Attributes Excellent communication and stakeholder management skills. Confident leading workshops, meetings, and executive discussions. Highly organised, commercially aware, and outcomes-driven. Comfortable balancing multiple engagements in a fast-moving environment. Nice to Have Experience delivering CRM or digital transformation projects. Familiarity with cloud-based platforms and data-driven success metrics. What Success Looks Like Customers achieving agreed outcomes on time and to plan. Strong adoption and utilisation across deployed solutions. High customer satisfaction and long-term retention. Trusted-advisor relationships with key stakeholders. Why Join? Work with a modern SaaS platform used by mid-market organisations. High-impact role with real ownership and autonomy. Collaborative, customer-centric culture. Flexible working and a strong focus on outcomes over bureaucracy.
Customer Engagemement Manager Location: UK (Hybrid / Flexible) Salary: Up to £90,000 base + bonus Industry: SaaS Business Applications We re looking for an experienced Engagement Manager to lead customer relationships and delivery across a portfolio of mid-market clients. This is a highly visible, customer-facing role where you ll own engagements end-to-end - from onboarding and implementation through adoption, value realisation, and long-term success. You ll act as a trusted advisor to customers, working closely with internal delivery, product, and commercial teams to ensure customers achieve measurable business outcomes from a modern SaaS platform. What You ll Be Doing Customer Engagement & Delivery Lead customer engagements from kickoff to go-live and beyond. Own delivery plans, timelines, risks, and stakeholder communication. Coordinate cross-functional teams to deliver projects on time and within scope. Customer Success & Value Realisation Partner with customers to define success metrics, KPIs, and ROI. Drive adoption through structured success plans, workshops, and business reviews. Ensure customers are continuously aligned with best practices as their needs evolve. Relationship Management Serve as the primary point of contact for assigned customer accounts. Build trusted relationships with senior stakeholders and executive sponsors. Act as the voice of the customer internally, influencing priorities and improvements. Risk & Issue Management Proactively identify risks to delivery or adoption. Manage escalations calmly and effectively to maintain customer confidence. Growth & Collaboration Work closely with sales and account teams to identify expansion opportunities rooted in customer success. Contribute to the evolution of delivery frameworks, methodologies, and playbooks. What We re Looking For Experience 5+ years in customer-facing roles such as Engagement Management, Customer Success, Professional Services, or Consulting. Strong background in SaaS, CRM, or enterprise software environments. Proven experience managing complex, multi-stakeholder engagements. Skills & Attributes Excellent communication and stakeholder management skills. Confident leading workshops, meetings, and executive discussions. Highly organised, commercially aware, and outcomes-driven. Comfortable balancing multiple engagements in a fast-moving environment. Nice to Have Experience delivering CRM or digital transformation projects. Familiarity with cloud-based platforms and data-driven success metrics. What Success Looks Like Customers achieving agreed outcomes on time and to plan. Strong adoption and utilisation across deployed solutions. High customer satisfaction and long-term retention. Trusted-advisor relationships with key stakeholders. Why Join? Work with a modern SaaS platform used by mid-market organisations. High-impact role with real ownership and autonomy. Collaborative, customer-centric culture. Flexible working and a strong focus on outcomes over bureaucracy.
