Compliance Coordinator

Part-Time Compliance Co-Ordinator, 16 per hour, Burgess Hill, 8 hours per week (ideally over 2 days), Permanent part time, 23 days + bank holidays pro rata, Pension, Parking

The Role
We are seeking a highly organised and experienced Compliance Co-Ordinator to take ownership of our ISO management systems and ensure the business remains audit-ready throughout the year. Working within a progressive, people-focused organisation operating in a busy contact centre environment, this role offers genuine autonomy and the flexibility to fit your hours around school hours if needed. Reporting into senior management, you will work independently while collaborating across teams to embed best practice and maintain high standards of compliance.

Key responsibilities include:

• Maintaining ISO management systems such as ISO 9001
• Ensuring ongoing compliance with ISO standards and internal policies
• Preparing the business for internal and external audits and conducting internal audits
• Co-ordinating and leading external audits end-to-end
• Identifying gaps, risks, and opportunities for continual improvement
• Updating documentation, procedures, and compliance registers
• Providing senior management with updates on compliance and best practice
• Supporting teams to embed ISO standards across day-to-day operations
• Ensuring Health and Safety requirements are met and maintained
• Ensuring the organisation remains compliant with GDPR and data protection legislation

Requirements
The successful Compliance Co-Ordinator will have proven experience maintaining ISO standards within a live operational environment and confidence leading organisations through external audits. Strong organisation, attention to detail, and the ability to work autonomously are highly desirable. You will also be a confident communicator, comfortable working across departments, and able to balance practical compliance with commercial awareness. This role could suit someone who has worked as a Compliance Administrator, ISO Co-Ordinator, or Quality Assurance Officer.

Company Information
You will be joining a progressive and people-focused organisation operating within a busy contact centre environment. With nearly 20 years' experience, the business partners with a wide range of clients and places strong emphasis on innovation, conversational quality, and continuous improvement. Their culture is built on autonomy, trust, and professional development, with AI-driven insight playing a key part in their strategy. The team is based centrally in Burgess Hill, just a short walk from the mainline station, and the company prides itself on valuing and supporting its staff.

Package

• 16 per hour
• 8 hours per week, flexible
• 23 days holiday + bank holidays pro rata
• Pension
• Parking
• Hybrid working considered
• School-hours-friendly flexibility
• A trusted and autonomous role with real responsibility
• Supportive, professional working environment

Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.