Job Description
Operations Coordinator
We are seeking an organised and reliable Operations Coordinator to support people processes, systems and day to day operations within an international environmental charity working to protect rainforests and support local communities.
Position: Operations Coordinator
Salary: £28,000 per annum
Location: Hybrid, Cornwall (3 days office based, 2 days home based)
Hours: Full time
Contract: Permanent
Closing Date: Monday 23rd February
About the Role
This role plays a key part in keeping the organisation running smoothly behind the scenes. Working closely with the Head of People and Operations, you will provide practical administrative and coordination support across HR, IT systems, tools and office management.
The role offers variety and the opportunity to grow over time, with scope to take on more responsibility as your experience develops.
Key responsibilities include:
- Supporting HR administration including onboarding and offboarding
- Maintaining HR systems and employee records
- Managing HR inbox queries and supporting recruitment administration
- Coordinating IT access, equipment and digital tools for staff
- Acting as internal administrator for systems such as Google Workspace and Slack
- Supporting office management, suppliers and subscriptions
- Acting as a first point of contact for operational queries
- Maintaining internal policies, guidance and documentation
- Supporting risk, compliance and incident recording
- Identifying opportunities to improve systems and ways of working
About You
You will be organised, dependable and enjoy helping others work effectively.
You will have:
- Experience in an administrative or coordination role
- Strong attention to detail and ability to manage multiple tasks
- Confidence using digital systems and learning new tools
- Clear communication skills and a collaborative approach
- Good judgement when handling queries and knowing when to escalate
- A strong commitment to equity, diversity, inclusion and safeguarding
- Fluency in written and spoken English
- A genuine interest in, and commitment to, the humanitarian and environmental principles of the charity
It would be great (but not essential) if you also have:
- Experience in operations, HR or office support
- Experience working in a charity or values led organisation
About the Organisation
This organisation works internationally to protect rainforests and support Indigenous and local communities. Their approach is rooted in partnership, trust and local leadership, helping communities build resilience against the drivers of environmental destruction.
They are committed to equality, diversity and inclusion and operate robust safeguarding practices across their work.
Benefits
- Flexible working with opportunities to work from home and from the office
- Employee Assistance Programme providing 24/7 wellbeing support
- Learning and development budget and access to training
- Generous annual leave and enhanced family leave policies
- Paid time off for volunteering and payroll giving scheme
- Supportive and inclusive working culture
Other roles you may have experience of could include: Operations Assistant, HR Administrator, Office Manager, People Coordinator, Business Support Officer, Operations Officer, Executive Assistant, Administrative Coordinator.
If this role sounds like a good match for your skills and values, we would love to hear from you!
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
