Workforce Labour Resourcer

Role: Workforce Labour Resourcer

What you will do:

• Managing the end-to-end induction process for internal and external personnel
• Develop a strong understanding of our fleet & labour trades, and industry competencies
• Data entry on to internal data management system/App
• Handling confidential data in line with GDPR and other policies
• Manage Inbound and outbound calls to external site personnel
• Relationship building with external and internal personnel
• Assist with implementing effective workforce planning strategies to ensure the timely placement of Operatives based on project needs
• Managing customer expectations / Customer service communications via telephone and emails
• Working between the workforce Managers, external on-site personnel, project management teams and on-site management teams to ensure effective communication and smooth operation.
• Promote clear and consistent communication among all stakeholders (both internal and external), ensuring that information flows seamlessly and any issues are addressed promptly
• Identify and resolve operational challenges proactively
• Developing a significant increase in labour candidate database in line with KPIs

Success Enablers:

• Independent self-starter
• Strong decision-maker
• Able to work under pressure in a fast-paced environment
• Extremely high attention to detail with a passion for getting it right first time
• Results-driven team player working towards team targets
• Strong communicator across all mediums in high-volume