Reporting to the Practice Assistant/ Practice Manager my Client based BT20 require a Permanent Part-time Medical Receptionist/Administrator to join their team. The post-holder will be expected to provide an effective & efficient reception service to the Practice
Duties:
- General reception duties - greeting patients in person and on telephone Making, cancelling appointments
- Providing information regarding practice services
- Entries into patient's computer records as directed
- Liaising with pharmacist, nursing homes, where required to provide repeat prescriptions when authorised
- Coordinating patient appointments, hospital letters, prescription requests and information with the Treatment Room nurses and other staff members to ensure procedures are effective, and patient's and Doctor's requirements are met in an efficient and accurate manner
- Diary management
- Maintain a tidy reception desk and public areas
- Organising, filing and maintaining patient records
Essential Criteria:
- Candidates must hold 2 GCSE's (A-C) including English language & Maths or equivalent qualifications
- To be IT literate with a minimum of 12 months computer experience to include the knowledge of Microsoft Word.
- To demonstrate an ability to work as part of a team and on own initiative.
- To demonstrate the ability to multi task.
- To demonstrate an understanding, acceptance and adherence to the need for discretion and confidentiality.
- To have effective communication skills.
- To be friendly, approachable, co-operative and of a neat and tidy appearance.
- To be polite and courteous towards patients, colleagues and all visitors to the Practice and on the telephone.
- Experience of working in a pressurised environment and able to demonstrate the ability to prioritise your own work and multitask efficiently.
- The ability to work in a changing environment.
Desirable Criteria:
- Reception experience in a Hospital / Health centre / GP environment.
- Experience of operating a medical computer system or equivalent.
- Experience of working with the General Public (face to face)
Hours of work:
16 hours per week plus additional hours to cover holidays & sickness as required
Tuesday, Wednesday 2pm - 6pm & Friday 8.30am -5.30pm (1 hour lunch break)
£12.31 per hour rising after probationary period
(on-site parking)
All staff must comply with the No Smoking (including vaping) Policy
All staff must comply with the Practice Dress Code
This job description is intended to be an outline of the job as it is currently perceived and may be subject to review in light of the changing needs of the Practice. It is not intended to be rigid or inflexible, but should be regarded as providing guidelines within which the post holder will work. Other duties of a similar nature and appropriate to the post may be assigned from time to time.
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