Learning and Development Manager

About Macklin Care Homes

At Macklin Care Homes, we care with heart. Our mission is to provide person-centred, compassionate care in warm, safe, and welcoming communities. Every member of our team is committed to upholding dignity, respect, and empathy for all residents, families, and colleagues.

The Role

Macklin Care Homes is seeking a compassionate and strategic Learning and Development Manager to join our Learning & Development division. The primary role of the Learning and Development Manager is to devise a learning and development strategy that will deliver training throughout our Care Home portfolio as well as the wider health & social care sector. The successful candidate will also design, develop, and lead a comprehensive competency framework that strengthens the skills, confidence, and values in our workforce development, supporting colleagues to deliver safe, high-quality, person-centred care every day.

Key Responsibilities

• Identify the organisation's learning and development needs through regular consultation with the Head of Clinical Operations, Regional Managers, Care Home Managers, and the HR department.
• Design learning and development programmes based on the needs of the organisation, inclusive of Company policy and procedures and in accordance with current legislation, RQIA standards and industry best practice.
• Deliver company inductions to all new starters, ensuring they are fully oriented and confident in their role and the organisation's values.
• Ensure statutory and regulatory training requirements are met.
• Promote a culture of continuous learning and professional growth.
• Support succession planning and talent pipelines, developing future leaders who embody Macklin Care Homes' values.
• Monitor and report on compliance training metrics, highlighting trends, risks, and opportunities for improvement.
• Measure and evaluate the effectiveness of training initiatives, ensuring outcomes positively impact resident care and team performance.
• Work closely and proactively with the marketing team to promote the company-wide Learning and Development Programmes.
• Assess and evaluate the return on investment of any learning and development programme delivered.
• Amend and revise training programmes as necessary, to adapt to changes occurring in the work environment and changes in healthcare legislation.
• Maintain up-to-date training records and put audit processes in place to report on areas of high risk/non-compliance.

The above list is not an exhaustive list of duties, as the role may change from time to time to meet the requirements and objectives of the business.

Qualifications

• Previous experience in developing and delivering blended learning solutions within the health and social care sector.
• NMC registered.
• Soft Skills: Strong problem-solving abilities, creativity in program design, adaptability, and a commitment to fostering an inclusive learning environment.
• Valid UK driving licence and access to a form of transport for business travel.

Company benefits

To reward the demanding work of our fantastic colleagues, we offer an excellent benefits package as follows:

• Collaborating with an award-winning team with family values.
• A wide variety of training is provided.
• Career development opportunities.
• Employee Assistance Programme.
• Discounted rates at Malone Hotel, Belfast.
• Health and well-being initiatives, including team-building initiatives.
• Free car parking.

Interviews may take place before the job advertisement closes, as and when suitable applications are received. If a suitable candidate is appointed, the role may close early; therefore, please do not hesitate to submit your application promptly.

In addition, we also reserve the right to enhance the criteria at the shortlisting stage.

An Access NI Check will be required for this post. If successful, please be aware that we do have a policy on the recruitment of ex-offenders. As per the Access NI Code of Practice, Macklin Care Homes also has a policy on the secure handling, use, storage, and retention of disclosure information. Copies of these documents, along with the Access NI Code of Practice, are available upon request by contacting the HR Department.

It is Macklin Care Homes' Policy that the existence of a criminal conviction will not necessarily lead to the withdrawal of a job offer, but the failure to disclose all criminal convictions fully and accurately will.

We are committed to building a diverse and inclusive team that reflects the communities we serve.

Macklin Care Homes is an Equal Opportunities Employer.

• Proven experience in a learning, talent, or organisational development role at a senior level, ideally within health and social care or a regulated environment.
• Exceptional communication, coaching, and stakeholder engagement skills.
• Passion for person-centred care and an ability to embed care values into workforce development.
• Ability to work strategically and operationally to support organisational growth.
• Strong understanding of workforce competency frameworks, leadership development, and professional training programmes.
• Project management and organisational skills, with the ability to manage multiple priorities
• Eligibility to live and work in the UK.

• Train the Trainer Level 3 qualification.

Macklin Care Homes have been caring for people for over 30 years. We have taken our experience over all those years to bring the very best of our knowledge and our expertise to you. We are not just another Care Home, we are family-first and treat everyone we come into contact with as one of our very own. From staff to residents, to relatives and suppliers - we are all one big caring community!

We have 6 Care Homes based throughout Northern Ireland:

• Arlington, Our Lady's and Parkmanor Oaks, Belfast

• Milesian Manor, Magherafelt

• Ratheane, Coleraine

• Leabank, Ballycastle

Our vision is to have a real, positive impact on the lives of people within our local community. We aim to be the trusted provider for care that families choose with confidence. Through our dedication, passion and commitment, we care with heart, creating an environment where people feel safe, loved and respected. Our vision is for Macklin Care Homes to be the preferred choice in the community-where people know they are in the best hands.

Can you make a real difference to the lives of others? We are always looking to recruit great people to work in care, and in return, we will bring out the best in you!

At Macklin Care Homes, you will work as part of an award-winning team who are valued for their contribution, with opportunities for career development, as well as a friendly and rewarding working environment.

Our residents are at the heart of our homes; we are inspired not only by their stories and experiences of years gone by but also by knowing we are making a real difference in their lives.

We are guided by a strong set of core values that shape everything we do. These values help us build a culture of respect, care and dedication, ensuring that our residents and their families are always at the centre of our efforts.

We are proud of our values and unique positive culture that we live by each and every day. If you are a compassionate person who cares with heart, we would love to hear from you!

As a family-run organisation, we live and breathe our core values of treating people really well, trust, dedication and continuous development.

Once you join us, you not only become a member of the team but a member of our family. Caring with heart is at the core of everything we do - with our residents and team members.

Retirement plan and/or pension, Employee development programs, Free parking, Referral bonus, Competitive salary, Long service recognition, Social Opportunities, Employee of the Month, Culture of recognition, Progression opportunities, Staff celebration events, Company employee App

Not disclosed