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As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process,please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

As Store Manager, you'll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. What you'll do: Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics. Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it. Own the change agenda landing transformation initiatives with clarity, urgency and pace. Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of. Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency. Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels. Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve. Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile. Who you are: A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results. Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact. A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you. Resilient and passionate about delivering in a transformational environment, where you can challenge the norm and be a part of delivering a business fit for future. Be strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations. A proven track record of performance management, able to lead teams to deliver results at pace. Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same. Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation. What's in it for you: Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.

As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process,please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way. Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven delivering results and achieving targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect to the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do. Key Responsibilities Be a role model - You'll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success. Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll managements, sales & KPIS. Deliver outstanding service to all customers, demonstrating role model behaviours for all the team. Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners. Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability. Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety and stock management focused. Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty and driving the brand locally within the community. Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall. Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand. Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression. Knowledge, Skills, and Abilities Required Experience in a management role, at your best in a fast-paced and client-focused retail environment Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs Flexible and adaptable, you are comfortable working in a fast-paced environment Flexible schedule and availability to work mornings, evenings, weekends and holidays Passion for our brands and brand lifestyles Ability to work under pressure and manage multiple tasks at once Proficient in POS systems Budget management experience, including payroll, expenses etc. Exceptional customer service and team management skills including a proven track record of developing others Interest in and awareness of market trends in the retail industry Ability to work under pressure and manage multiple tasks at once Working Conditions Retail environment US Candidates Only Performing duties consistent with the Company's AAP/EEO goals and policies High School diploma or equivalent The Extras Generous clothing allowance Excellent training & development opportunities Quarterly bonuses 60% off all Sweaty Betty merchandise 25 days holiday (pro-rated if working part-time) Refer a Friend bonus scheme Season Ticket Loan Access to Retail Trust - advice & support tool Dedicated budget to attend fitness classes (per store) Access to Sample sales Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation) Enhanced Family Leave policy Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.

We're growing our leadership community and building a talent pipeline for future Store Manager and Deputy Store Manager roles across the region. We're looking for ambitious, energised and commercially minded leaders who want to help raise the bar across our stores. This is your chance to step into a role where you set the pace, inspire your teams and play a key part in our transformation. Apply today to register your interest in upcoming opportunities. Our stores come in all shapes and sizes, from fast paced Simply Food locations to full line stores with Fashion, Home, Beauty and Food under one roof. In full line stores, a Deputy Store Manager will take full ownership of a department and work alongside the Store Manager, often deputising for them and shaping day to day operations. As a Store Manager, you'll lead the full store operation, setting the vision, driving commercial performance and creating a culture where teams thrive and customers love to shop. Joining our store leadership community means creating a place where customers love to shop and colleagues love to work. You'll bring clarity, confidence and commercial focus to every shift, driving high standards and exceptional experiences. What you will do Lead daily operations across your area or the full store, ensuring excellent service, strong availability and consistently high standards. Deliver the retail plan by driving commercial, operational, visual and people performance. Step up to run the full store when required, keeping energy high and teams aligned. Coach and develop Team Managers and colleagues so they feel confident, capable and ready to deliver. Use data and insight to make informed decisions that improve sales, service and efficiency. Who you are An experienced leader with a background in retail, operations or a customer focused environment. Organised, proactive and calm under pressure, able to balance detail with the bigger picture. Confident making fast decisions that improve customer experience and commercial outcomes. Skilled at coaching, feedback and performance management, with a passion for developing others. Adaptable, resilient and ready to step up when needed, bringing clarity and energy to every shift. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us. 20% colleague discount across all M&S products and many of our third party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days. Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family. A charity volunteer day to support a cause you're passionate about through a dedicated day away from work. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team so we can try and put steps in place to help you be at your best through this process. Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.

A leading fashion brand is seeking an experienced Assistant Store Manager in Portsmouth to support the Store Manager in coaching the team and driving sales. The ideal candidate has over 5 years of retail experience and possesses strong management and leadership skills. This role offers benefits including a competitive salary, commission scheme, and employee discounts. Join a community dedicated to excellence and equal opportunities.

Assistant Store Manager We're looking for a passionate Assistant Store Manager to join our The North Face team based in Brent Cross, London As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store.The North FaceIt's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. Let's talk about the role! We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation but empower our people to take responsibility at store level. We expect that our Assistant Store Managers help deliver a memorable retail experience by: What makes you the perfect Assistant Store Manager You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.You are not afraid to take the initiative where your Store Manager is absent. That's the sign of a great Assistant Store Manager!You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too! You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivityWe offer comprehensive benefits that encourage mental,physical,and financial well-being for all VF associates. When it comes to benefits, we're the total package.Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same.Only different.Along with this you will have: Career ownership, enabling you to build your knowledge and experience across different brandsVF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans, The North Face, and Timberland. Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders. VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations.VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations.If you need an accommodation or have any questions regarding this statement, please send your request to .

Business Development Manager (Commercial Print & Design Solutions) £50,000 - £60,000 + Car Allowance + OTE + Bonus Flexible Hybrid & Field - Hertfordshire We're recruiting for an national multi-channel print & marketing services business and are seeking an experienced hands on Business Development Manager to support continued growth across both regulated and brand led sectors click apply for full job details

Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced Retail/ Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.

Job Title: Store Manager - London Bridge Location: London, LND, GB, SE1 9SP Full Time/Part Time: Full-Time Contract Type: Regular/Permanent The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience. More about the role Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store manager should also ensure the development of consumer loyalty to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable at management level. We're looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential for our Store Managers to be confident to use the data we provide you with to make sound commercial and business decisions to really drive your sales and your people. Our Store Manager have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. We're particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential, develop current members of the team to a high standard. What we look for Experience in beauty retail and people leadership Able to control and meet sales and performance targets with outstanding planning and organising skills Experience of using data provided to make sound commercial and business decisions Ability to work collaboratively within a feedback culture Team coaching and development Ability to demonstrate outstanding communication and operational skills Leadership skills to achieve personal and business success. Good IT Skills Flexibility to work across Sunday to Saturday is required.

About Phorest Would you like to create the future of a product used by thousands of businesses and millions of consumers? Phorest Salon Software powers over 11,000 hair and beauty salons in Ireland, UK, Germany, Australia, Finland, USA, Canada, UAE and Netherlands and the platform processes 7 million appointments a month for hair and beauty consumers. Phorest is the number 1 salon software brand for premium independent salons in those markets and our next goal is to become a platform upon which other companies can build applications for premium salons. Our system touches every point of the salon experience. We have the in-salon software desktop application, Phorest Go (the native staff application), online bookings website for salons, and custom native apps per salon. In a typical month, Phorest processes 3 million appointments and we send over 3 million SMS and 4 million emails. We process 200k online bookings per month and over 150 custom built white label native apps. The Opportunity We are looking for an Engineering Manager to lead our newly formed Communications Team within the Consumer Pillar. We are centralising our communications expertise into one powerhouse team to transition from a transactional messaging service to an intelligent, AI-driven platform. You will lead the effort to unify our existing tools while building the next generation of voice and chat automation For this role, you will be primarily responsible for building, hiring and coaching a high performing team of engineers. While you'll stay technically engaged and contribute to architectural decisions, your priority is ensuring the team is set up for success by removing blockers and fostering growth. You will partner closely with Product and Design to shape our long term strategy and collaborate across the organization to bridge domain gaps. This role is perfect for a leader who blends traditional engineering management-mentoring, delivery, and strategy-with a passion for AI/ML. You should be comfortable leading a team through the ambiguity of a new domain, focusing on technical excellence and driving tangible business value through intelligent, automated solutions. What You'll Do Team Leadership: Lead and scale a high performing engineering team, fostering a culture of ownership, quality, and continuous improvement through coaching and regular 1 to 1s. Strategic Delivery: Partner with Product and Design to shape the Communications roadmap, balancing the delivery of new AI driven features (like AI Frontdesk) with long term technical health. AI & Innovation: Lead the integration of intelligent solutions (AI/ML) and new channels like WhatsApp to create a unified, automated communications platform. Operational Excellence: Champion observability and reliability by setting SLOs and ensuring the team has the tooling to proactively manage complex distributed systems. Technical Stewardship: Remain hands on enough to conduct code reviews, guide system design, and remove technical blockers to ensure scalable, resilient architecture. Cross Functional Collaboration: Align with the Consumer Pillar leadership to ensure your team's goals drive business value and integrate seamlessly with the wider Phorest ecosystem. Brand Advocacy: Contribute to Phorest's engineering brand by sharing insights, blog posts, or speaking about the team's technical challenges and successes. Who You Are Leadership Experience: 3+ years in an engineering leadership role with a proven track record of managing and developing software engineers. Technical Expertise: 5+ years of professional experience in Java and object oriented design, with a background in building complex distributed systems. AI/ML Fluency: Practical experience or a strong understanding of implementing AI/ML solutions to solve customer facing problems. Strategic Mindset: Ability to translate high level product strategy into predictable, sustainable delivery cycles within an Agile environment. Communication Skills: Exceptional ability to collaborate with stakeholders and inspire a team in a fast paced, evolving environment. Education: Bachelor's Degree in Computer Science or a related technical field. Benefits Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service. As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection. We help you travel by providing a bike to work scheme as well as tax saver transport tickets. ️We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause. We care for your family and provide Enhanced Maternity and Paternity Benefits. We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning. Moving house? Phorest employees get 3 moving days. Want to learn more about Phorest? Check out nothingventured.rocks for our blog and Insights on building an evergreen company from the team here at Phorest. Phorest is an equal opportunity employer. For this position, flexi time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest! Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.