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customer service operational specialist
KHR Recruitment Specialists
Part-Time Administrator
KHR Recruitment Specialists West Kingsdown, Kent
Business Administrator (Part-Time, Progressing to Full-Time) Location: West Kingsdown, Sevenoaks Hours: Part-time (3 days per week, 9am-5pm), with the opportunity to become full-time Salary: From 25,000 per annum pro rata An excellent opportunity has arisen for a motivated and organised Business Administrator to join a successful and growing company based in West Kingsdown. This role is ideal for someone looking to develop and shape a long-term career in business administration within an ambitious organisation. Initially offered on a part-time basis, the role is expected to grow into a full-time position as the business continues to expand. Key Responsibilities - Providing general administration and accounting support - Answering and managing incoming telephone calls professionally - Accurate data input and maintenance of company databases - Maintaining and updating asset registers - Assisting with scheduling engineers' workloads - Liaising with customers and providing excellent customer service - Managing office supplies and stationery inventory - Raising invoices and producing customer statements - Credit control and debt collection - Assisting with the production of customer O&M manuals - Producing building zone plans - Supporting wider office and operational activities as required Skills, Experience & Attributes Required - Minimum of 4 GCSEs at grades A-C (or equivalent) - Previous experience in an administrative role - Strong keyboard skills with high levels of accuracy - Good working knowledge of Microsoft Word, Excel and Outlook Experience using databases and management systems - Experience with accurate data input and record keeping - Polished, professional and articulate with an excellent telephone manner - Strong customer service skills and attention to detail - Ability to work on own initiative with minimal supervision - Willingness to learn and take on new responsibilities This is a fantastic opportunity for an organised and proactive administrator looking to progress within a supportive and forward-thinking business. At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
Jan 28, 2026
Full time
Business Administrator (Part-Time, Progressing to Full-Time) Location: West Kingsdown, Sevenoaks Hours: Part-time (3 days per week, 9am-5pm), with the opportunity to become full-time Salary: From 25,000 per annum pro rata An excellent opportunity has arisen for a motivated and organised Business Administrator to join a successful and growing company based in West Kingsdown. This role is ideal for someone looking to develop and shape a long-term career in business administration within an ambitious organisation. Initially offered on a part-time basis, the role is expected to grow into a full-time position as the business continues to expand. Key Responsibilities - Providing general administration and accounting support - Answering and managing incoming telephone calls professionally - Accurate data input and maintenance of company databases - Maintaining and updating asset registers - Assisting with scheduling engineers' workloads - Liaising with customers and providing excellent customer service - Managing office supplies and stationery inventory - Raising invoices and producing customer statements - Credit control and debt collection - Assisting with the production of customer O&M manuals - Producing building zone plans - Supporting wider office and operational activities as required Skills, Experience & Attributes Required - Minimum of 4 GCSEs at grades A-C (or equivalent) - Previous experience in an administrative role - Strong keyboard skills with high levels of accuracy - Good working knowledge of Microsoft Word, Excel and Outlook Experience using databases and management systems - Experience with accurate data input and record keeping - Polished, professional and articulate with an excellent telephone manner - Strong customer service skills and attention to detail - Ability to work on own initiative with minimal supervision - Willingness to learn and take on new responsibilities This is a fantastic opportunity for an organised and proactive administrator looking to progress within a supportive and forward-thinking business. At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
Customer Service Operational Specialist
Canada Life Group (UK) Ltd (The) Bristol, Somerset
Group Protection Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903 click apply for full job details
Jan 28, 2026
Full time
Group Protection Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903 click apply for full job details
Parkside
HR Operations Manager
Parkside Datchet, Berkshire
14 month contract HR Operations Manager Working for an industry leader based in Berkshire Hybrid working Role Overview The HR Operations Manager leads, develops, and continuously evolves the HR Operations Delivery Team to ensure high-quality, efficient, and compliant HR services. The role is responsible for delivering customer-focused HR operations in line with legal, statutory, and service level requirements, while driving continuous improvement, automation, and operational excellence. Key Responsibilities Service Delivery & Operations Lead and manage end-to-end HR operational service delivery in line with SLAs and customer requirements Ensure all services comply with legal, regulatory, and compliance standards Act as escalation point for complex or unresolved HR operational issues Monitor, control, and continuously improve HR operational processes Ensure accurate and timely delivery of all administrative HR activities Leadership & Team Management Lead a cross-site HR Operations Delivery Team Allocate resources effectively to meet service demands Manage team capacity and capability to ensure sustainable service delivery Drive a strong customer-oriented and performance-focused culture Ensure clear communication of procedures, guidelines, and expectations Process Design & Continuous Improvement Design and own processes for assigned specialist HR topics, including quality gates and controls Drive lean administration, process optimization, and automation initiatives Implement Shared Services projects and ensure quality and compliance Continuously improve performance, processes, and stakeholder relationships in line with Hof HR standards Stakeholder Management & Communication Serve as a key representative of HR Operations internally and externally Maintain effective communication with employees, line managers, HR Business Partners, and other stakeholders Act as central point of contact for specialist HR service topics Performance Management & Reporting Define, track, and evaluate performance using KPIs and operational metrics Manage, complete, and publish regular HR Operations reporting Present service performance and improvement initiatives to relevant stakeholders Skills & Experience Several years experience in HR or a related field (HR Manager or Senior HR Advisor experience preferred) Strong HR operations and shared services experience Proven ability to lead and develop operational teams Strong process improvement and stakeholder management skills Payroll knowledge essential Experience delivering HR projects successfully CIPD Level 5
Jan 28, 2026
Contractor
14 month contract HR Operations Manager Working for an industry leader based in Berkshire Hybrid working Role Overview The HR Operations Manager leads, develops, and continuously evolves the HR Operations Delivery Team to ensure high-quality, efficient, and compliant HR services. The role is responsible for delivering customer-focused HR operations in line with legal, statutory, and service level requirements, while driving continuous improvement, automation, and operational excellence. Key Responsibilities Service Delivery & Operations Lead and manage end-to-end HR operational service delivery in line with SLAs and customer requirements Ensure all services comply with legal, regulatory, and compliance standards Act as escalation point for complex or unresolved HR operational issues Monitor, control, and continuously improve HR operational processes Ensure accurate and timely delivery of all administrative HR activities Leadership & Team Management Lead a cross-site HR Operations Delivery Team Allocate resources effectively to meet service demands Manage team capacity and capability to ensure sustainable service delivery Drive a strong customer-oriented and performance-focused culture Ensure clear communication of procedures, guidelines, and expectations Process Design & Continuous Improvement Design and own processes for assigned specialist HR topics, including quality gates and controls Drive lean administration, process optimization, and automation initiatives Implement Shared Services projects and ensure quality and compliance Continuously improve performance, processes, and stakeholder relationships in line with Hof HR standards Stakeholder Management & Communication Serve as a key representative of HR Operations internally and externally Maintain effective communication with employees, line managers, HR Business Partners, and other stakeholders Act as central point of contact for specialist HR service topics Performance Management & Reporting Define, track, and evaluate performance using KPIs and operational metrics Manage, complete, and publish regular HR Operations reporting Present service performance and improvement initiatives to relevant stakeholders Skills & Experience Several years experience in HR or a related field (HR Manager or Senior HR Advisor experience preferred) Strong HR operations and shared services experience Proven ability to lead and develop operational teams Strong process improvement and stakeholder management skills Payroll knowledge essential Experience delivering HR projects successfully CIPD Level 5
Head of AI Products
Tour Partner Group
We are looking for a passionate and dynamic Head of AI Products to join our team in London. In this role, you will lead the transformation of how TPG's commercial and operational teams work using AI and Digital Products and you will own the end-to-end redesign of core business processes. You will work as part of a collaborative, international team, creating emories that last a lifetime for our clients and their customers. Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime. We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly. Responsibilities What will I be doing? Owning and scaling the AI CoPilot, transforming sales quoting from a manual, multi system process into a fast, AI assisted experience that drives adoption, productivity, and revenueimpact Being accountable for measurable business outcomes including quote turnaround times, win rates, sales productivity, and user adoption across sales teams Leading end to end process transformation by reimagining existing ways of working, removing legacy system touchpoints, and embedding AI driven workflows that teams actively embrace Driving CRM adoption, defining portal strategy, and shifting customer and supplier interactions toward scalable self-service models Sponsoring Design Thinking workshops and shaping future state operating models in close collaboration with commercial, operational, and technology stakeholders Overseeing the modernisation of the Tourplan user experience and holding external partners accountable for delivering high quality, outcome driven digital experience Sponsor and actively participate in Design Thinking workshops with business stakeholders Approve future-state service blueprints and journey maps, ensuring they deliver business outcomes Challenge the business to abandon legacy ways of working, not just automate existing processes Define the "future state operating model" for sales, customer service, and supplier interactions Ensure technology investments translate into actual process change and adoption Own the AI CoPilot product vision and roadmap - accountable for ROI, not just delivery Define the end-to-end quote-to-win process transformation: from email inquiry to proposal sent Ensure sales reps never touch legacy Tourplan for quoting - design the process to make this possible Set and track business KPIs: quote turnaround, win rate, quotes per agent per day Manage the suppliers' relationships Work with UX Expert to define AI interaction patterns: when AI suggests, when humans decide, how to iterate Coordinate with Data Product Owner to ensure RAG knowledge bases deliver accurate, useful AI outputs Own the product strategy for modern front-end experience of Tourplan Define which Tourplan functions get modernised Ensure the new UI eliminates complexity, not just reskins it Drive adoption - the best UI fails if users don't embrace it Be accountable for CRM adoption reaching >80% across all business lines This is a change management challenge, not a technology project - own it accordingly Define enforcement mechanisms, training programmes, and workflow automation Work with UX Expert to identify and eliminate friction points that block adoption Ensure CRM becomes the genuine "single source of truth" for customer intelligence Define how customers and agents should interact with TPG digitally Product Owner for Customer Portal - enabling self-service that reduces operational burden Quantify the shift: measure reduction in calls, emails, and manual operational work Lead and develop the Digital Products team (UX Expert, UI Engineers, BA) Manage external development partners with clear accountability for outcomes Coordinate with Booking Products team to ensure APIs and data availability What skills do I need? Travel industry experience - you must understand tour operations, booking lifecycle, supplier relationships, and agent dynamics Process transformation experience - proven track record of changing how work gets done, not just delivering software Service design literacy - ability to read, critique, and approve service blueprints and journey maps; experience sponsoring Design Thinking initiatives Digital product leadership in B2B contexts - portals, booking systems, or complex operational workflows Strong commercial mindset - understands sales processes, conversion metrics, margin optimisation, and revenue impact Change management awareness - recognises that technology adoption requires behaviour change and knows how to drive it Experience managing external development partners with accountability for business outcomes, not just deliverables Exceptional stakeholder management - ability to align senior commercial leaders around a transformation vision CRM implementation or adoption programme experience Agile product management certification (CSPO, SAFe, or similar) is preferred Please, fill in the contact form. Don't forget to attach your CV. Name Email Phone Number Drag and drop files here or browse (Supported file formats: pdf,doc,docs,txt,rtf,epub. File size up to 5MB)
Jan 28, 2026
Full time
We are looking for a passionate and dynamic Head of AI Products to join our team in London. In this role, you will lead the transformation of how TPG's commercial and operational teams work using AI and Digital Products and you will own the end-to-end redesign of core business processes. You will work as part of a collaborative, international team, creating emories that last a lifetime for our clients and their customers. Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime. We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly. Responsibilities What will I be doing? Owning and scaling the AI CoPilot, transforming sales quoting from a manual, multi system process into a fast, AI assisted experience that drives adoption, productivity, and revenueimpact Being accountable for measurable business outcomes including quote turnaround times, win rates, sales productivity, and user adoption across sales teams Leading end to end process transformation by reimagining existing ways of working, removing legacy system touchpoints, and embedding AI driven workflows that teams actively embrace Driving CRM adoption, defining portal strategy, and shifting customer and supplier interactions toward scalable self-service models Sponsoring Design Thinking workshops and shaping future state operating models in close collaboration with commercial, operational, and technology stakeholders Overseeing the modernisation of the Tourplan user experience and holding external partners accountable for delivering high quality, outcome driven digital experience Sponsor and actively participate in Design Thinking workshops with business stakeholders Approve future-state service blueprints and journey maps, ensuring they deliver business outcomes Challenge the business to abandon legacy ways of working, not just automate existing processes Define the "future state operating model" for sales, customer service, and supplier interactions Ensure technology investments translate into actual process change and adoption Own the AI CoPilot product vision and roadmap - accountable for ROI, not just delivery Define the end-to-end quote-to-win process transformation: from email inquiry to proposal sent Ensure sales reps never touch legacy Tourplan for quoting - design the process to make this possible Set and track business KPIs: quote turnaround, win rate, quotes per agent per day Manage the suppliers' relationships Work with UX Expert to define AI interaction patterns: when AI suggests, when humans decide, how to iterate Coordinate with Data Product Owner to ensure RAG knowledge bases deliver accurate, useful AI outputs Own the product strategy for modern front-end experience of Tourplan Define which Tourplan functions get modernised Ensure the new UI eliminates complexity, not just reskins it Drive adoption - the best UI fails if users don't embrace it Be accountable for CRM adoption reaching >80% across all business lines This is a change management challenge, not a technology project - own it accordingly Define enforcement mechanisms, training programmes, and workflow automation Work with UX Expert to identify and eliminate friction points that block adoption Ensure CRM becomes the genuine "single source of truth" for customer intelligence Define how customers and agents should interact with TPG digitally Product Owner for Customer Portal - enabling self-service that reduces operational burden Quantify the shift: measure reduction in calls, emails, and manual operational work Lead and develop the Digital Products team (UX Expert, UI Engineers, BA) Manage external development partners with clear accountability for outcomes Coordinate with Booking Products team to ensure APIs and data availability What skills do I need? Travel industry experience - you must understand tour operations, booking lifecycle, supplier relationships, and agent dynamics Process transformation experience - proven track record of changing how work gets done, not just delivering software Service design literacy - ability to read, critique, and approve service blueprints and journey maps; experience sponsoring Design Thinking initiatives Digital product leadership in B2B contexts - portals, booking systems, or complex operational workflows Strong commercial mindset - understands sales processes, conversion metrics, margin optimisation, and revenue impact Change management awareness - recognises that technology adoption requires behaviour change and knows how to drive it Experience managing external development partners with accountability for business outcomes, not just deliverables Exceptional stakeholder management - ability to align senior commercial leaders around a transformation vision CRM implementation or adoption programme experience Agile product management certification (CSPO, SAFe, or similar) is preferred Please, fill in the contact form. Don't forget to attach your CV. Name Email Phone Number Drag and drop files here or browse (Supported file formats: pdf,doc,docs,txt,rtf,epub. File size up to 5MB)
Redfox Executive Selection Ltd
Continuity Manager
Redfox Executive Selection Ltd Broxbourne, Hertfordshire
Continuity Manager An exciting opportunity has arisen for a Continuity Manager to play a key role in supporting weekend operations within a fast-paced fresh produce environment. This role is critical in ensuring high service levels to customers and growers, maintaining stock integrity, and enabling efficient, cost-effective order fulfilment across multiple sites. Reporting into the Head of Operations, the Continuity Manager will act as a central point of coordination over weekends, bringing together planning, data analysis, logistics insight and clear communication to ensure smooth operational continuity into the following week. Key Responsibilities Partner with commercial and operational teams to understand product positions, risks and opportunities ahead of weekend trading Oversee daily orders to maintain optimal stock levels and fair customer service across all sites Allocate orders to maximise packhouse and transport efficiency while minimising cost Review and challenge grower forecasts and logistics plans to mitigate stock and residency risks Coordinate inbound logistics information for imported product where required Lead and contribute to weekend planning discussions, including scenario planning and risk mitigation Provide clear, confident communication across multiple channels with internal and external stakeholders Order & Performance Oversight Support order allocation decisions in the best interests of the business Remove blockers to ensure timely dispatch of orders Maintain forward-looking demand and order tracking tools Produce daily summaries covering stock positions, picks versus sales, and over/unders Make data-driven recommendations to Sales, Operations and Commercial teams on order management and allocation Oversee weekend additions of export and specialist orders, ensuring documentation is prepared accurately and on time Ensure adherence to agreed service level and quality splits Supply, Logistics & Efficiency Maintain understanding of packhouse approvals, capabilities and capacities Apply best-practice efficiency principles across seasons (e.g. pallet optimisation, load efficiencies, programming thresholds) Support the delivery of tangible cost savings across packing and transport Contribute to KPI tracking and continuous improvement of allocation and logistics efficiency Skills & Experience Strong analytical skills with confidence using Microsoft Excel Proficient in Microsoft Word and Outlook Highly organised, self-motivated and able to work independently Excellent communication skills with the confidence to manage demanding stakeholders Comfortable working to tight, time-critical deadlines Able to balance autonomy with collaborative teamwork This role would suit someone who thrives on responsibility, enjoys problem-solving in real time, and can bring clarity and structure to complex weekend operations. FTC 1 Year Must have a driving Licence Wednesday through Sunday with one day in the office (Hertfordshire) Salary circa 40K plus 6024IR
Jan 28, 2026
Contractor
Continuity Manager An exciting opportunity has arisen for a Continuity Manager to play a key role in supporting weekend operations within a fast-paced fresh produce environment. This role is critical in ensuring high service levels to customers and growers, maintaining stock integrity, and enabling efficient, cost-effective order fulfilment across multiple sites. Reporting into the Head of Operations, the Continuity Manager will act as a central point of coordination over weekends, bringing together planning, data analysis, logistics insight and clear communication to ensure smooth operational continuity into the following week. Key Responsibilities Partner with commercial and operational teams to understand product positions, risks and opportunities ahead of weekend trading Oversee daily orders to maintain optimal stock levels and fair customer service across all sites Allocate orders to maximise packhouse and transport efficiency while minimising cost Review and challenge grower forecasts and logistics plans to mitigate stock and residency risks Coordinate inbound logistics information for imported product where required Lead and contribute to weekend planning discussions, including scenario planning and risk mitigation Provide clear, confident communication across multiple channels with internal and external stakeholders Order & Performance Oversight Support order allocation decisions in the best interests of the business Remove blockers to ensure timely dispatch of orders Maintain forward-looking demand and order tracking tools Produce daily summaries covering stock positions, picks versus sales, and over/unders Make data-driven recommendations to Sales, Operations and Commercial teams on order management and allocation Oversee weekend additions of export and specialist orders, ensuring documentation is prepared accurately and on time Ensure adherence to agreed service level and quality splits Supply, Logistics & Efficiency Maintain understanding of packhouse approvals, capabilities and capacities Apply best-practice efficiency principles across seasons (e.g. pallet optimisation, load efficiencies, programming thresholds) Support the delivery of tangible cost savings across packing and transport Contribute to KPI tracking and continuous improvement of allocation and logistics efficiency Skills & Experience Strong analytical skills with confidence using Microsoft Excel Proficient in Microsoft Word and Outlook Highly organised, self-motivated and able to work independently Excellent communication skills with the confidence to manage demanding stakeholders Comfortable working to tight, time-critical deadlines Able to balance autonomy with collaborative teamwork This role would suit someone who thrives on responsibility, enjoys problem-solving in real time, and can bring clarity and structure to complex weekend operations. FTC 1 Year Must have a driving Licence Wednesday through Sunday with one day in the office (Hertfordshire) Salary circa 40K plus 6024IR
TransUnion
VP Operations Risk Management & Controls - International
TransUnion City, Leeds
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a VP Operations Risk Management & Controls - International to join our growing team. This is a senior strategic and operational leadership mandate within Global Operations, reporting directly to the SVP, International COO and partnering closely with leaders across all International regions. The VP, Operations Risk Management & Controls holds accountability for establishing, maturing, and assuring a best-in-class 1st Line Operations Control Framework spanning TransUnion's International Markets, including the UK & Europe, Brazil Canada, Latin America, Africa, India, Asia-Pacific and any emerging markets. As a trusted advisor to Global Operations and regional leadership teams, this role is responsible for maintaining the integrity, effectiveness, and resilience of operational risk management practices across multiple geographies, regulatory environments, and operational models. The VP provides enterprise visibility of operational risks, maps the end-to-end control ecosystem, ensures robust testing and monitoring, and drives continuous improvement across processes, data, and systems. This mandate integrates risk strategy, regulatory alignment, operational assurance, and data-driven insight to strengthen TransUnion's control posture, enable safe business growth, and protect customers, partners, and communities across International markets. The role champions a culture of proactive risk management, innovation in analytics, and disciplined governance across all regions. Day to Day You'll Be: Strategic Risk Leadership & Alignment Develop and deliver the International Operations Risk Management & Controls strategy across all International regions, aligning with global risk and operations standards. Mature and harmonise the 1st Line control environment across diverse geographies, ensuring consistency while accommodating regional regulatory nuances and market complexity. Serve as a strategic risk advisor to senior leaders across regions, using insights to identify emerging risks, operational vulnerabilities, and regulatory shifts. Maintain strong awareness of local, regional, and global risk drivers and evolving expectations. Operational Risk Management & 1st Line Assurance Govern the implementation of the 1st Line control framework across International Operations, including markets with varied scale, regulatory maturity, and operational footprints. Lead risk and control identification, process mapping, gap assessments, testing, monitoring, and continuous enhancement across all regional operations. Ensure adherence to internal standards, enterprise control frameworks, and local regulatory obligations across the International portfolio. Partner with global, regional, and local stakeholders to validate control effectiveness and ensure timely remediation. Data Analytics, Insights & Reporting Elevate control insights across International markets through business intelligence, automation, and AI-driven testing and validation. Develop comparative dashboards and analytics that highlight cross-regional trends, emerging risks, and best practice opportunities. Provide senior global and regional leadership with clear, actionable reporting on the state of the International control environment. Issue Management & Remediation Governance Govern remediation activities across geographically dispersed teams, ensuring consistent standards and sustainable solutions. Monitor, track, and challenge regional remediation plans while highlighting cross-regional themes and systemic root causes. Create visibility of issue trends across all International regions and embed a culture of early escalation and proactive prevention. Regulatory Alignment & External Assurance Readiness Ensure that International Operations are prepared for internal audit, regulatory examinations, and external assurance reviews, navigating differing regulatory frameworks across regions. Maintain documentation and evidence for all controls, accounting for variations in regional requirements. Promote regulatory discipline, transparency, and continuous learning across diverse countries and markets. People Leadership & Culture Lead and develop a high-performing International Operations Risk & Controls team that operates effectively across multiple geographies, cultures, and time zones. Foster a culture of accountability, curiosity, and continuous improvement across International Operations. Enhance risk capability and awareness globally through training, coaching, communication, and regional partnership. Promote TransUnion's mission, vision and values while enabling collaboration across international offices and teams. Essential Skills & Experience: Minimum 15 years of progressive experience in controls, operational risk, audit, quality assurance, or compliance, ideally across multi-region or multinational environments. Proven expertise operating in complex, regulated industries with diverse geographical footprints. Strong ability to interpret and align practices across different regulatory frameworks and operational models. Bachelor's degree required; advanced qualifications preferred. Demonstrated success driving consistent control uplift across multiple markets or business units. Exceptional communication skills with ability to influence senior stakeholders across countries and cultures. Strong organisational, leadership, and change management skills, particularly in geographically dispersed teams. Experience with analytics, automation, or digital tooling to modernise risk and control processes is highly desirable. Hybrid role requiring International travel and a minimum of two days per week in the Leeds office. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title VP, Risk Management
Jan 28, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a VP Operations Risk Management & Controls - International to join our growing team. This is a senior strategic and operational leadership mandate within Global Operations, reporting directly to the SVP, International COO and partnering closely with leaders across all International regions. The VP, Operations Risk Management & Controls holds accountability for establishing, maturing, and assuring a best-in-class 1st Line Operations Control Framework spanning TransUnion's International Markets, including the UK & Europe, Brazil Canada, Latin America, Africa, India, Asia-Pacific and any emerging markets. As a trusted advisor to Global Operations and regional leadership teams, this role is responsible for maintaining the integrity, effectiveness, and resilience of operational risk management practices across multiple geographies, regulatory environments, and operational models. The VP provides enterprise visibility of operational risks, maps the end-to-end control ecosystem, ensures robust testing and monitoring, and drives continuous improvement across processes, data, and systems. This mandate integrates risk strategy, regulatory alignment, operational assurance, and data-driven insight to strengthen TransUnion's control posture, enable safe business growth, and protect customers, partners, and communities across International markets. The role champions a culture of proactive risk management, innovation in analytics, and disciplined governance across all regions. Day to Day You'll Be: Strategic Risk Leadership & Alignment Develop and deliver the International Operations Risk Management & Controls strategy across all International regions, aligning with global risk and operations standards. Mature and harmonise the 1st Line control environment across diverse geographies, ensuring consistency while accommodating regional regulatory nuances and market complexity. Serve as a strategic risk advisor to senior leaders across regions, using insights to identify emerging risks, operational vulnerabilities, and regulatory shifts. Maintain strong awareness of local, regional, and global risk drivers and evolving expectations. Operational Risk Management & 1st Line Assurance Govern the implementation of the 1st Line control framework across International Operations, including markets with varied scale, regulatory maturity, and operational footprints. Lead risk and control identification, process mapping, gap assessments, testing, monitoring, and continuous enhancement across all regional operations. Ensure adherence to internal standards, enterprise control frameworks, and local regulatory obligations across the International portfolio. Partner with global, regional, and local stakeholders to validate control effectiveness and ensure timely remediation. Data Analytics, Insights & Reporting Elevate control insights across International markets through business intelligence, automation, and AI-driven testing and validation. Develop comparative dashboards and analytics that highlight cross-regional trends, emerging risks, and best practice opportunities. Provide senior global and regional leadership with clear, actionable reporting on the state of the International control environment. Issue Management & Remediation Governance Govern remediation activities across geographically dispersed teams, ensuring consistent standards and sustainable solutions. Monitor, track, and challenge regional remediation plans while highlighting cross-regional themes and systemic root causes. Create visibility of issue trends across all International regions and embed a culture of early escalation and proactive prevention. Regulatory Alignment & External Assurance Readiness Ensure that International Operations are prepared for internal audit, regulatory examinations, and external assurance reviews, navigating differing regulatory frameworks across regions. Maintain documentation and evidence for all controls, accounting for variations in regional requirements. Promote regulatory discipline, transparency, and continuous learning across diverse countries and markets. People Leadership & Culture Lead and develop a high-performing International Operations Risk & Controls team that operates effectively across multiple geographies, cultures, and time zones. Foster a culture of accountability, curiosity, and continuous improvement across International Operations. Enhance risk capability and awareness globally through training, coaching, communication, and regional partnership. Promote TransUnion's mission, vision and values while enabling collaboration across international offices and teams. Essential Skills & Experience: Minimum 15 years of progressive experience in controls, operational risk, audit, quality assurance, or compliance, ideally across multi-region or multinational environments. Proven expertise operating in complex, regulated industries with diverse geographical footprints. Strong ability to interpret and align practices across different regulatory frameworks and operational models. Bachelor's degree required; advanced qualifications preferred. Demonstrated success driving consistent control uplift across multiple markets or business units. Exceptional communication skills with ability to influence senior stakeholders across countries and cultures. Strong organisational, leadership, and change management skills, particularly in geographically dispersed teams. Experience with analytics, automation, or digital tooling to modernise risk and control processes is highly desirable. Hybrid role requiring International travel and a minimum of two days per week in the Leeds office. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title VP, Risk Management
Hays Business Support
Area Planner Temp to Perm
Hays Business Support Alphington, Devon
Your new company Working for a housing association in Exeter. Temp to perm opportunity. Pay is 13.42 per hour equal to 27,215. Hours of work - 39 per week 8.30 - 5pm Monday - Friday. Your new role Provide effective planning of regional operative's diaries working closely with the regional operational team to support the achievement of operational KPIs. Coordinate the efficient scheduling of maintenance repairs for operating needs and customer requirements within the area. Maintain the scheduling system and provide internal and external customers with timely and accurate information. Liaise with customer service colleagues in relation to appointments and updating of all systems when operatives report issues. Ensure that all written, electronic and telephone enquiries are answered and resolved effectively in accordance with agreed service standards and timescales. Work closely with the commercial team in relation to subcontractors purchase orders and variation orders to ensure continued value for money and commercial procedures are followed. Ensure compliance with GDPR regulations when processing customer data. What you'll need to succeed Essential: Experience of working in a customer focused environment. Experience of working within agreed performance targets. Excellent oral and written communications. Proven ability to work methodically, follow agreed procedures and accurately record data and information. Microsoft Office including Word and Excel. Ability to work in a fast paced environment and under pressure. Experience of working with databases. Evidence of competency in a relevant trade. Desirable: Experience of working with large volume data processing activities. Experience of scheduling work. Experience of working with subcontractors. Excellent organisation and time management skills. Experience of working with invoices / accounts What you'll get in return Hybrid working 3 on site - 2 from home Temp to perm opportunity Good rate of pay. Annual leave accrued Free parking when working on site Pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 27, 2026
Contractor
Your new company Working for a housing association in Exeter. Temp to perm opportunity. Pay is 13.42 per hour equal to 27,215. Hours of work - 39 per week 8.30 - 5pm Monday - Friday. Your new role Provide effective planning of regional operative's diaries working closely with the regional operational team to support the achievement of operational KPIs. Coordinate the efficient scheduling of maintenance repairs for operating needs and customer requirements within the area. Maintain the scheduling system and provide internal and external customers with timely and accurate information. Liaise with customer service colleagues in relation to appointments and updating of all systems when operatives report issues. Ensure that all written, electronic and telephone enquiries are answered and resolved effectively in accordance with agreed service standards and timescales. Work closely with the commercial team in relation to subcontractors purchase orders and variation orders to ensure continued value for money and commercial procedures are followed. Ensure compliance with GDPR regulations when processing customer data. What you'll need to succeed Essential: Experience of working in a customer focused environment. Experience of working within agreed performance targets. Excellent oral and written communications. Proven ability to work methodically, follow agreed procedures and accurately record data and information. Microsoft Office including Word and Excel. Ability to work in a fast paced environment and under pressure. Experience of working with databases. Evidence of competency in a relevant trade. Desirable: Experience of working with large volume data processing activities. Experience of scheduling work. Experience of working with subcontractors. Excellent organisation and time management skills. Experience of working with invoices / accounts What you'll get in return Hybrid working 3 on site - 2 from home Temp to perm opportunity Good rate of pay. Annual leave accrued Free parking when working on site Pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Response Personnel Ltd
Maintenance Coordinator
Response Personnel Ltd Luton, Bedfordshire
Maintenance & Repairs Admin Coordinator Salary: 28,000 per annum Permanent, Full time, onsite 37hrs a week Our client is a not-for-profit housing association located in Luton. We are looking for an Maintenance & Repairs Admin Coordinator to join a growing company. Purpose: Maintenance & Repairs Admin Coordinator We're seeking a highly organised and motivated Maintenance & Repairs Admin Coordinator to play a vital role within our Property Services team. This position provides key administrative and coordination support, helping ensure repairs and void works are managed efficiently and delivered to a high standard. As a central point of contact, you'll support the smooth running of maintenance services by managing enquiries, coordinating workloads, and helping prioritise tasks. You'll work closely with the Team Leader to assist with scheduling, reporting, and meeting operational performance targets, while ensuring all activities comply with health and safety legislation, including Awaab's Law. This is a fast-paced, office-based role suited to someone who enjoys variety, teamwork, and keeping things organised in a busy environment. Responsibilities: Maintenance & Repairs Admin Coordinator Serve as the first point of contact for maintenance, repairs, and void-related queries Coordinate day-to-day reactive repairs, planned works, and compliance activity Raise, track, and update work orders using internal systems Communicate effectively with customers, contractors, operatives, and inspectors Monitor progress, prioritise workloads, and maintain accurate records Support health, safety, and compliance requirements, including gas, electrical, fire safety, and Awaab's Law Deliver a high standard of customer service via phone, email, and digital platforms Assist the Team Leader with scheduling, reporting, and general administration Collect, review, and respond to customer feedback Suggest improvements to processes, efficiency, and service quality Skills / Experience: Maintenance & Repairs Admin Coordinator A strong commitment to customer service and clear communication The ability to juggle competing priorities and meet deadlines Confidence using IT systems and Microsoft Office applications An understanding of property maintenance or repairs processes Awareness of health and safety and compliance standards A proactive, solutions-focused attitude GCSEs (or equivalent) in English and Maths Previous experience in an administrative or coordination role within property or maintenance services Strong organisational and planning skills Excellent written and verbal communication abilities Ability to work independently and collaboratively in a fast-moving environment Desirable Experience Knowledge of housing or property maintenance regulations Experience contributing to service improvements Understanding of building maintenance activities and delivery timescales Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.
Jan 27, 2026
Full time
Maintenance & Repairs Admin Coordinator Salary: 28,000 per annum Permanent, Full time, onsite 37hrs a week Our client is a not-for-profit housing association located in Luton. We are looking for an Maintenance & Repairs Admin Coordinator to join a growing company. Purpose: Maintenance & Repairs Admin Coordinator We're seeking a highly organised and motivated Maintenance & Repairs Admin Coordinator to play a vital role within our Property Services team. This position provides key administrative and coordination support, helping ensure repairs and void works are managed efficiently and delivered to a high standard. As a central point of contact, you'll support the smooth running of maintenance services by managing enquiries, coordinating workloads, and helping prioritise tasks. You'll work closely with the Team Leader to assist with scheduling, reporting, and meeting operational performance targets, while ensuring all activities comply with health and safety legislation, including Awaab's Law. This is a fast-paced, office-based role suited to someone who enjoys variety, teamwork, and keeping things organised in a busy environment. Responsibilities: Maintenance & Repairs Admin Coordinator Serve as the first point of contact for maintenance, repairs, and void-related queries Coordinate day-to-day reactive repairs, planned works, and compliance activity Raise, track, and update work orders using internal systems Communicate effectively with customers, contractors, operatives, and inspectors Monitor progress, prioritise workloads, and maintain accurate records Support health, safety, and compliance requirements, including gas, electrical, fire safety, and Awaab's Law Deliver a high standard of customer service via phone, email, and digital platforms Assist the Team Leader with scheduling, reporting, and general administration Collect, review, and respond to customer feedback Suggest improvements to processes, efficiency, and service quality Skills / Experience: Maintenance & Repairs Admin Coordinator A strong commitment to customer service and clear communication The ability to juggle competing priorities and meet deadlines Confidence using IT systems and Microsoft Office applications An understanding of property maintenance or repairs processes Awareness of health and safety and compliance standards A proactive, solutions-focused attitude GCSEs (or equivalent) in English and Maths Previous experience in an administrative or coordination role within property or maintenance services Strong organisational and planning skills Excellent written and verbal communication abilities Ability to work independently and collaboratively in a fast-moving environment Desirable Experience Knowledge of housing or property maintenance regulations Experience contributing to service improvements Understanding of building maintenance activities and delivery timescales Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.
carrington west
Assistant Director - Housing
carrington west
We're recruiting an experienced Assistant Director - Housing to join an organisation at a senior leadership level, providing strategic direction and operational oversight across all housing services. This is a high-impact leadership role suited to a senior housing professional with a strong track record of driving service improvement, leading complex housing functions and working closely with elected members. You'll be accountable for performance, budget and outcomes across landlord services, homelessness, housing needs and HRA asset management, while shaping long-term housing strategy and transformation. The Role Act as a senior member of the organisation's Leadership Team, working closely with elected Members to help shape and deliver the Corporate Strategy and Medium-Term Financial Plan. Provide overall strategic and operational leadership for Housing Services, including landlord and tenant services, housing needs and homelessness, and HRA asset management, repairs and maintenance. Be accountable for all housing-related programmes and activity, ensuring delivery of agreed priorities within budget. Act as the organisation's strategic advisor on housing, supporting Members in the development and delivery of housing strategies and policies aligned to corporate ambitions. Lead and oversee housing improvement and transformation programmes, embedding best practice and new ways of working. Provide clear direction, guidance, coaching and professional leadership to service leads and operational managers across housing functions. Lead on housing inspection regulation activity, demonstrating strong governance, assurance and continuous improvement. Drive a performance-focused culture, ensuring services are high-performing, customer-focused and compliant with regulatory requirements. Develop and implement operating models that deliver value for money, sustainability and long-term service resilience. Work collaboratively across the organisation, with partners and communities, to deliver joined-up housing outcomes. Ensure effective financial management of housing budgets, including the HRA, and delivery of cost-effective services. Represent the organisation at senior internal and external forums, inspections and partnership meetings as required. Key Requirements Significant senior leadership experience within housing services, ideally at Head of Service or Assistant Director level. Proven experience leading complex housing functions, including homelessness, housing needs, landlord services and asset management. Strong experience of working with elected Members and operating effectively in a political environment. Demonstrable experience leading housing service improvement and transformation programmes. Experience of housing inspection and regulation, with a track record of embedding continuous improvement. Strong strategic thinking skills, with the ability to align housing strategy to wider corporate objectives. Proven ability to lead, motivate and develop senior managers and multidisciplinary teams. Strong financial acumen, with experience managing large budgets and delivering value for money. Excellent communication, influencing and stakeholder management skills. Ability to operate confidently at senior leadership level, balancing strategic leadership with operational grip. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Assistant Directors, Heads of Housing and Senior Housing Leaders looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jan 27, 2026
Contractor
We're recruiting an experienced Assistant Director - Housing to join an organisation at a senior leadership level, providing strategic direction and operational oversight across all housing services. This is a high-impact leadership role suited to a senior housing professional with a strong track record of driving service improvement, leading complex housing functions and working closely with elected members. You'll be accountable for performance, budget and outcomes across landlord services, homelessness, housing needs and HRA asset management, while shaping long-term housing strategy and transformation. The Role Act as a senior member of the organisation's Leadership Team, working closely with elected Members to help shape and deliver the Corporate Strategy and Medium-Term Financial Plan. Provide overall strategic and operational leadership for Housing Services, including landlord and tenant services, housing needs and homelessness, and HRA asset management, repairs and maintenance. Be accountable for all housing-related programmes and activity, ensuring delivery of agreed priorities within budget. Act as the organisation's strategic advisor on housing, supporting Members in the development and delivery of housing strategies and policies aligned to corporate ambitions. Lead and oversee housing improvement and transformation programmes, embedding best practice and new ways of working. Provide clear direction, guidance, coaching and professional leadership to service leads and operational managers across housing functions. Lead on housing inspection regulation activity, demonstrating strong governance, assurance and continuous improvement. Drive a performance-focused culture, ensuring services are high-performing, customer-focused and compliant with regulatory requirements. Develop and implement operating models that deliver value for money, sustainability and long-term service resilience. Work collaboratively across the organisation, with partners and communities, to deliver joined-up housing outcomes. Ensure effective financial management of housing budgets, including the HRA, and delivery of cost-effective services. Represent the organisation at senior internal and external forums, inspections and partnership meetings as required. Key Requirements Significant senior leadership experience within housing services, ideally at Head of Service or Assistant Director level. Proven experience leading complex housing functions, including homelessness, housing needs, landlord services and asset management. Strong experience of working with elected Members and operating effectively in a political environment. Demonstrable experience leading housing service improvement and transformation programmes. Experience of housing inspection and regulation, with a track record of embedding continuous improvement. Strong strategic thinking skills, with the ability to align housing strategy to wider corporate objectives. Proven ability to lead, motivate and develop senior managers and multidisciplinary teams. Strong financial acumen, with experience managing large budgets and delivering value for money. Excellent communication, influencing and stakeholder management skills. Ability to operate confidently at senior leadership level, balancing strategic leadership with operational grip. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Assistant Directors, Heads of Housing and Senior Housing Leaders looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Retail Operations Specialist
Visualsoft Ltd City, Manchester
Visualsoft is a leading Shopify agency, partnering with ambitious retailers to optimise both their online and in-store operations. As our retail offering grows, we're looking for a Retail Operations Specialist to help our clients unlock smarter ways of working, stronger customer experiences, and improved commercial performance. This is a hands-on, high-impact role for someone with genuine retail experience who understands what great looks like on the shop floor. You'll work closely with clients and internal teams to analyse in-store operations, improve workflows, and translate real-world retail insight into practical, revenue-driving solutions. If you enjoy getting under the skin of retail operations, influencing change, and seeing tangible results from your work, this role offers the opportunity to make a real difference. This role can be based in any of our UK offices in Stockton-on-Tees, Newcastle upon Tyne, or Manchester City Centre. We are also open to remote working within the UK, depending on experience and role requirements. All applicants must have the legal right to work in the UK without restriction. Overview Visualsoft is a leading Shopify agency partnering with retailers to optimise online and in-store operations. The Retail Operations Specialist will analyse in-store operations, improve workflows, and translate retail insight into practical, revenue-driving solutions. Key Duties & Responsibilities Client Retail Assessment: Assess client retail operations, including in-store workflows, team processes, and customer journeys, to identify opportunities to increase revenue and operational efficiency. Identify practical improvements that help clients maximise sales, customer retention, and overall performance. Translate operational insight into clear, actionable plans that drive measurable business outcomes. In-store Experience and Technology: Advise clients on the effective use of technology solutions, including Shopify POS and digital signage, to enhance sales and customer engagement. Recommend improvements to in-store operations, customer flow, and service delivery that directly impact revenue and satisfaction. Ensure operational solutions align with clients' overall business objectives and growth targets. Collaboration and Delivery Support: Work closely with the Retail Project Lead, POS Implementation Analysts, Training Lead, and Project Managers to ensure operational insight is reflected in project delivery. Support client workshops and discovery sessions, helping translate operational challenges into practical actions. Assist clients during POS and in-store technology deployments to ensure smooth adoption and operational success. Measurement and Continuous Improvement: Track the impact of operational changes on sales, conversion, and customer experience metrics. Share learnings internally to continuously improve Visualsoft's retail operations service offering. Qualifications Proven experience in retail operations, store management, or area/regional management. Strong understanding of in-store workflows, staffing, customer experience, and operational efficiency. Comfortable working with retail technology, including POS systems and digital signage. Excellent communication skills, capable of working with both clients and internal teams. Ability to translate operational knowledge into clear, practical recommendations that deliver business results. Desirable Experience supporting operational change or improvement projects in stores. Experience in omnichannel retail environments. Experience with Shopify POS or similar retail platforms. Benefits Competitive basic salary with great progression options Unlimited paid holidays Hybrid working Medicash Cash Plan - covering medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Dog-friendly workspaces in Stockton on Tees and Manchester A high-performance MacBook VS Perks: monthly treats (Amazon vouchers, PlayStation credits, ASOS, H&M, Just Eat, and more) Free breakfast, fruit, hot and cold drinks, and protein shakes Friday afternoon drinks to wind down the weekend Pension scheme Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce providers, we'd love to hear from you. A little formality by applying you implicitly consent to us processing your personal data for review for this vacancy only. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Equal Opportunity Employer Statement Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We welcome applications from all sections of the community.
Jan 27, 2026
Full time
Visualsoft is a leading Shopify agency, partnering with ambitious retailers to optimise both their online and in-store operations. As our retail offering grows, we're looking for a Retail Operations Specialist to help our clients unlock smarter ways of working, stronger customer experiences, and improved commercial performance. This is a hands-on, high-impact role for someone with genuine retail experience who understands what great looks like on the shop floor. You'll work closely with clients and internal teams to analyse in-store operations, improve workflows, and translate real-world retail insight into practical, revenue-driving solutions. If you enjoy getting under the skin of retail operations, influencing change, and seeing tangible results from your work, this role offers the opportunity to make a real difference. This role can be based in any of our UK offices in Stockton-on-Tees, Newcastle upon Tyne, or Manchester City Centre. We are also open to remote working within the UK, depending on experience and role requirements. All applicants must have the legal right to work in the UK without restriction. Overview Visualsoft is a leading Shopify agency partnering with retailers to optimise online and in-store operations. The Retail Operations Specialist will analyse in-store operations, improve workflows, and translate retail insight into practical, revenue-driving solutions. Key Duties & Responsibilities Client Retail Assessment: Assess client retail operations, including in-store workflows, team processes, and customer journeys, to identify opportunities to increase revenue and operational efficiency. Identify practical improvements that help clients maximise sales, customer retention, and overall performance. Translate operational insight into clear, actionable plans that drive measurable business outcomes. In-store Experience and Technology: Advise clients on the effective use of technology solutions, including Shopify POS and digital signage, to enhance sales and customer engagement. Recommend improvements to in-store operations, customer flow, and service delivery that directly impact revenue and satisfaction. Ensure operational solutions align with clients' overall business objectives and growth targets. Collaboration and Delivery Support: Work closely with the Retail Project Lead, POS Implementation Analysts, Training Lead, and Project Managers to ensure operational insight is reflected in project delivery. Support client workshops and discovery sessions, helping translate operational challenges into practical actions. Assist clients during POS and in-store technology deployments to ensure smooth adoption and operational success. Measurement and Continuous Improvement: Track the impact of operational changes on sales, conversion, and customer experience metrics. Share learnings internally to continuously improve Visualsoft's retail operations service offering. Qualifications Proven experience in retail operations, store management, or area/regional management. Strong understanding of in-store workflows, staffing, customer experience, and operational efficiency. Comfortable working with retail technology, including POS systems and digital signage. Excellent communication skills, capable of working with both clients and internal teams. Ability to translate operational knowledge into clear, practical recommendations that deliver business results. Desirable Experience supporting operational change or improvement projects in stores. Experience in omnichannel retail environments. Experience with Shopify POS or similar retail platforms. Benefits Competitive basic salary with great progression options Unlimited paid holidays Hybrid working Medicash Cash Plan - covering medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Dog-friendly workspaces in Stockton on Tees and Manchester A high-performance MacBook VS Perks: monthly treats (Amazon vouchers, PlayStation credits, ASOS, H&M, Just Eat, and more) Free breakfast, fruit, hot and cold drinks, and protein shakes Friday afternoon drinks to wind down the weekend Pension scheme Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce providers, we'd love to hear from you. A little formality by applying you implicitly consent to us processing your personal data for review for this vacancy only. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Equal Opportunity Employer Statement Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We welcome applications from all sections of the community.
Retail Management Consulting Manager
WeAreTechWomen Hackney, London
Role Retail Strategy & Consulting Manager Location London Mobility Up to 100% - UK & Ireland based travel Career Level Manager The team Our Retail Strategy & Consulting team brings together deep industry knowledge and functional expertise to provide innovative, data-driven solutions for our retail clients. In order to win in the long-term, companies must not only understand the challenges of today, but also prepare for multiple potential tomorrows. Accenture Strategy helps companies think outside of existing models and see around corners, to build resilience, embrace change and shape new futures-applying the lens of 360 value to everything we do. Accenture Consulting helps our clients transform their own organisations, business functions and cross-industry ecosystems to navigate change and accelerate growth. Retail continues to be one of the prime industries for Accenture, with a strong global presence and a credible market leadership position. The Retail Strategy & Consulting is a diverse team of driven individuals, who share a common passion for reinventing the future of retail. From delivering new, innovative technologies, to reinventing supply chain and stores, and enabling organisational and operational excellence, we are committed to helping our clients transform to meet the challenges of today and the future. Our team prides themselves on being retail specialists with a relentless focus on knowing what is happening in the market, understanding the client context and delivering strategies that are both differentiated but also practical as we often get involved in implementing our solutions and recommendations. We thrive on shared success, diverse ways of thinking and the opportunities that drive our careers in new and exciting ways. As part of our team, you will learn, grow and advance in a culture that embraces your individuality. You will be challenged and rewarded, while surrounded by a team that is passionate about retail. In our team you will learn to: Solve our retail clients' most challenging problems Deliver outstanding work that exceeds client expectations Work with project teams of highly talented consultants from across Accenture Leverage cutting edge data analytics to support data-driven insights and decisions Embrace the extensive global retail ecosystem that Accenture can provide to our clients, delivering end-to-end solutions from strategy through to implementation and execution In this role you will: Work with leading retailers and brands across all retail categories including grocery, apparel, electronics, homewares and home improvement Deliver project work focused on retail with the opportunity to work across other consumer industries e.g. consumer goods and travel Take end-to-end responsibility for project delivery or a workstream; proactively contribute to overall project approach, delivery and project management Proactively manage clients, expectations, and team members Manage team members and their work; guiding, coaching, refining and iterating, taking accountability for output whilst still giving others responsibility for completing the work Build credibility as an expert with the client, based on effective discussions, creative solutions, and solid delivery Seek knowledge of key trends and drivers in the industry; including market, customers, suppliers and competitors to add to project delivery Play a leading role in business development, including proposals and thought leadership, working closely with the practice Managing Directors and Senior Managers Qualifications We are looking for experience in the following skills: Proven track record of delivering projects and driving business outcomes Experience working in one or more Retailers Ability to analyse and solve complex problems Ability to play a lead role in the origination of new work and the sales process Support commercial management of consulting engagements Ability to form strong client relationships particularly at the senior levels Ability to structure ideas and solutions, to communicate clearly and concisely Ability to develop new concepts and breakthrough thinking Excellent written, oral and presentation communication skills Build and manage high-performing teams and undertake People Lead (career counselling) responsibilities Set yourself apart: Proven experience in Strategy consulting, Consulting, and/or experience in a Strategy / Transformation team at a retailer Experience delivering projects to agreed scope, time scales and budgets; identifying solutions that deliver high ROI Experience executing strategically important projects in retail; bringing to life strategic objectives in day to day outcomes Functional experience should include one or more of the following: customer & digital; stores; supply chain; commercial, product development and merchandising; operating model Deep Functional expertise in how retailers can create value through technology, digital disruption, future trends and/or innovation Data fluency - data driven, analytical and logical thinking skills needed to help solve our client's biggest challenges Knowledge of Agile ways of working and techniques (i.e. Design Thinking) Ability to handle challenging and complex client situations and emerge with a positive resolution for both client and company What's in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app-based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! We strive to help our people create the right work-life balance that allows them to realise their full potential. Please speak to your recruiter about the working pattern that works best for you. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Jan 27, 2026
Full time
Role Retail Strategy & Consulting Manager Location London Mobility Up to 100% - UK & Ireland based travel Career Level Manager The team Our Retail Strategy & Consulting team brings together deep industry knowledge and functional expertise to provide innovative, data-driven solutions for our retail clients. In order to win in the long-term, companies must not only understand the challenges of today, but also prepare for multiple potential tomorrows. Accenture Strategy helps companies think outside of existing models and see around corners, to build resilience, embrace change and shape new futures-applying the lens of 360 value to everything we do. Accenture Consulting helps our clients transform their own organisations, business functions and cross-industry ecosystems to navigate change and accelerate growth. Retail continues to be one of the prime industries for Accenture, with a strong global presence and a credible market leadership position. The Retail Strategy & Consulting is a diverse team of driven individuals, who share a common passion for reinventing the future of retail. From delivering new, innovative technologies, to reinventing supply chain and stores, and enabling organisational and operational excellence, we are committed to helping our clients transform to meet the challenges of today and the future. Our team prides themselves on being retail specialists with a relentless focus on knowing what is happening in the market, understanding the client context and delivering strategies that are both differentiated but also practical as we often get involved in implementing our solutions and recommendations. We thrive on shared success, diverse ways of thinking and the opportunities that drive our careers in new and exciting ways. As part of our team, you will learn, grow and advance in a culture that embraces your individuality. You will be challenged and rewarded, while surrounded by a team that is passionate about retail. In our team you will learn to: Solve our retail clients' most challenging problems Deliver outstanding work that exceeds client expectations Work with project teams of highly talented consultants from across Accenture Leverage cutting edge data analytics to support data-driven insights and decisions Embrace the extensive global retail ecosystem that Accenture can provide to our clients, delivering end-to-end solutions from strategy through to implementation and execution In this role you will: Work with leading retailers and brands across all retail categories including grocery, apparel, electronics, homewares and home improvement Deliver project work focused on retail with the opportunity to work across other consumer industries e.g. consumer goods and travel Take end-to-end responsibility for project delivery or a workstream; proactively contribute to overall project approach, delivery and project management Proactively manage clients, expectations, and team members Manage team members and their work; guiding, coaching, refining and iterating, taking accountability for output whilst still giving others responsibility for completing the work Build credibility as an expert with the client, based on effective discussions, creative solutions, and solid delivery Seek knowledge of key trends and drivers in the industry; including market, customers, suppliers and competitors to add to project delivery Play a leading role in business development, including proposals and thought leadership, working closely with the practice Managing Directors and Senior Managers Qualifications We are looking for experience in the following skills: Proven track record of delivering projects and driving business outcomes Experience working in one or more Retailers Ability to analyse and solve complex problems Ability to play a lead role in the origination of new work and the sales process Support commercial management of consulting engagements Ability to form strong client relationships particularly at the senior levels Ability to structure ideas and solutions, to communicate clearly and concisely Ability to develop new concepts and breakthrough thinking Excellent written, oral and presentation communication skills Build and manage high-performing teams and undertake People Lead (career counselling) responsibilities Set yourself apart: Proven experience in Strategy consulting, Consulting, and/or experience in a Strategy / Transformation team at a retailer Experience delivering projects to agreed scope, time scales and budgets; identifying solutions that deliver high ROI Experience executing strategically important projects in retail; bringing to life strategic objectives in day to day outcomes Functional experience should include one or more of the following: customer & digital; stores; supply chain; commercial, product development and merchandising; operating model Deep Functional expertise in how retailers can create value through technology, digital disruption, future trends and/or innovation Data fluency - data driven, analytical and logical thinking skills needed to help solve our client's biggest challenges Knowledge of Agile ways of working and techniques (i.e. Design Thinking) Ability to handle challenging and complex client situations and emerge with a positive resolution for both client and company What's in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app-based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! We strive to help our people create the right work-life balance that allows them to realise their full potential. Please speak to your recruiter about the working pattern that works best for you. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Isr Recruitment Limited
Hr Advisor
Isr Recruitment Limited
HR Shared Services Advisor 6-month contract initially £23 per hour (PAYE) or £30 per hour (via Umbrella) x3 days in Stockley Park, Uxbridge, West London The Opportunity: We are seeking an experienced HR Shared Services Specialist to join a fast-paced, global HR Shared Services function based in Stockley Park, Uxbridge, you will join an established team responsible for the day-to-day management of employee absences and general HR-related inquiries. The role will also occasionally provide support to other teams and global regions where you will help to manage individual cases and engage internal stakeholders (Management, Legal, Employee Relations, Human Resources, Payroll, Finance, etc.) as and when required. We are looking for a candidate who is enthusiastic about their career in Human Resources, enjoys helping employees find answers to their HR related questions and is interested in continuing to build upon their knowledge across all HR functions. Candidates must be team and detail orientated, flexible with continuous process and system changes, possess a problem-solving mindset and who thrives in structured, process-driven environments, enjoys problem-solving and takes pride in delivering high-quality service while maintaining confidentiality and attention to detail at all times. Skills and Experience: Essential: Strong background in HR Shared Services or HR Operations Experience using case management tools (especially ServiceNow) and experience in using HR Systems especially Workday Experience managing employee absence and advising colleagues accordingly Knowledge of HR policies, employment legislation and HR operational processes Strong stakeholder management and excellent customer service skills Confident handling sensitive and confidential employee data Advanced Microsoft Office skills, particularly Excel (pivot tables, VLOOKUPs preferred) Desirable: HR qualification (CIPD or equivalent) Bilingual in a major European language (written and spoken) Experience supporting HR operations in a multinational or EMEA environment Role and Responsibilities: Responsible for analysing and answering HR-related queries and acts as liaison with contacts including local HR, COEs and other key stakeholders Verify and/or validate employee information related to absence and termination status and process applicable changes in an accurate and timely manner Proactively maintain and administer accurate and timely HR data in the global HR System (Workday); input, update and reconcile data as required to ensure information is current and accurate. Interprets and explains company policies, procedures, laws, standards and regulations and advises managers and employees on the interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits Maintains complete and accurate records of internal Leave of Absence (LOA) requests in accordance with specified legal requirements and documentation of best practices Provide support for a range of HR administrative processes supporting the employee lifecycle Contribute to the on-going development of the HR knowledge base to help employees quickly and easily find an answer to their questions via self-service Ability to prioritize workload to complete assigned deliverables within the allocated timeline Applications: Please contact Edward Laing here at ISR to learn more about working as a HR Advisor for Employee Absence and Exit Management for employees across the European region
Jan 27, 2026
Contractor
HR Shared Services Advisor 6-month contract initially £23 per hour (PAYE) or £30 per hour (via Umbrella) x3 days in Stockley Park, Uxbridge, West London The Opportunity: We are seeking an experienced HR Shared Services Specialist to join a fast-paced, global HR Shared Services function based in Stockley Park, Uxbridge, you will join an established team responsible for the day-to-day management of employee absences and general HR-related inquiries. The role will also occasionally provide support to other teams and global regions where you will help to manage individual cases and engage internal stakeholders (Management, Legal, Employee Relations, Human Resources, Payroll, Finance, etc.) as and when required. We are looking for a candidate who is enthusiastic about their career in Human Resources, enjoys helping employees find answers to their HR related questions and is interested in continuing to build upon their knowledge across all HR functions. Candidates must be team and detail orientated, flexible with continuous process and system changes, possess a problem-solving mindset and who thrives in structured, process-driven environments, enjoys problem-solving and takes pride in delivering high-quality service while maintaining confidentiality and attention to detail at all times. Skills and Experience: Essential: Strong background in HR Shared Services or HR Operations Experience using case management tools (especially ServiceNow) and experience in using HR Systems especially Workday Experience managing employee absence and advising colleagues accordingly Knowledge of HR policies, employment legislation and HR operational processes Strong stakeholder management and excellent customer service skills Confident handling sensitive and confidential employee data Advanced Microsoft Office skills, particularly Excel (pivot tables, VLOOKUPs preferred) Desirable: HR qualification (CIPD or equivalent) Bilingual in a major European language (written and spoken) Experience supporting HR operations in a multinational or EMEA environment Role and Responsibilities: Responsible for analysing and answering HR-related queries and acts as liaison with contacts including local HR, COEs and other key stakeholders Verify and/or validate employee information related to absence and termination status and process applicable changes in an accurate and timely manner Proactively maintain and administer accurate and timely HR data in the global HR System (Workday); input, update and reconcile data as required to ensure information is current and accurate. Interprets and explains company policies, procedures, laws, standards and regulations and advises managers and employees on the interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits Maintains complete and accurate records of internal Leave of Absence (LOA) requests in accordance with specified legal requirements and documentation of best practices Provide support for a range of HR administrative processes supporting the employee lifecycle Contribute to the on-going development of the HR knowledge base to help employees quickly and easily find an answer to their questions via self-service Ability to prioritize workload to complete assigned deliverables within the allocated timeline Applications: Please contact Edward Laing here at ISR to learn more about working as a HR Advisor for Employee Absence and Exit Management for employees across the European region
Bank of America
Global Financial Crimes Specialist â€" IT SPOC
Bank of America
Job Description: Job Title: Global Financial Crimes Specialist - IT SPOC Corporate Title: up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Role Description: This role is accountable for developing and maintaining technology solutions that strengthen compliance and operational risk management. The position focuses delivering exceptional technology support to the wider Global Financial Crimes (GFC) team. Working closely with Global Financial Crimes leadership, the role ensures systems and processes are optimised through technology, aligned with the Compliance and Operational Risk Management (CORM) Program, Enterprise Policies, and Fraud Risk Management Standards. Responsibilities: Activities this role performs include, but are not limited to: Provide onsite physical support for GFC to site all technology requirements as well as providing support for the global Non-US investigations team. Troubleshoot and resolve hardware and software issues for end-users. Install, configure, and maintain desktops, laptops, and peripheral devices. Support audio-visual equipment for meetings and events. Ensure network connectivity and assist with basic network troubleshooting. Coordinate with remote IT teams for escalated issues and system updates. Maintain inventory of technology equipment and manage asset tracking. Assist with onboarding and offboarding of employees, including device setup. Ensure compliance with security policies and procedures during all support activities. Provide timely and professional customer service to internal stakeholders. Required Skills: Proven experience in IT support or a similar technical role. Strong knowledge of hardware, software, and networking fundamentals. Familiarity with Bank operating systems and common enterprise applications. Ability to troubleshoot and resolve technical issues efficiently. Excellent communication and interpersonal skills for supporting end-users. Strong organisational skills and attention to detail. Ability to work independently and manage multiple priorities. Experience with audio-visual equipment setup and support is a plus. Knowledge of IT security best practices and compliance requirements. Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief , political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Jan 27, 2026
Full time
Job Description: Job Title: Global Financial Crimes Specialist - IT SPOC Corporate Title: up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Role Description: This role is accountable for developing and maintaining technology solutions that strengthen compliance and operational risk management. The position focuses delivering exceptional technology support to the wider Global Financial Crimes (GFC) team. Working closely with Global Financial Crimes leadership, the role ensures systems and processes are optimised through technology, aligned with the Compliance and Operational Risk Management (CORM) Program, Enterprise Policies, and Fraud Risk Management Standards. Responsibilities: Activities this role performs include, but are not limited to: Provide onsite physical support for GFC to site all technology requirements as well as providing support for the global Non-US investigations team. Troubleshoot and resolve hardware and software issues for end-users. Install, configure, and maintain desktops, laptops, and peripheral devices. Support audio-visual equipment for meetings and events. Ensure network connectivity and assist with basic network troubleshooting. Coordinate with remote IT teams for escalated issues and system updates. Maintain inventory of technology equipment and manage asset tracking. Assist with onboarding and offboarding of employees, including device setup. Ensure compliance with security policies and procedures during all support activities. Provide timely and professional customer service to internal stakeholders. Required Skills: Proven experience in IT support or a similar technical role. Strong knowledge of hardware, software, and networking fundamentals. Familiarity with Bank operating systems and common enterprise applications. Ability to troubleshoot and resolve technical issues efficiently. Excellent communication and interpersonal skills for supporting end-users. Strong organisational skills and attention to detail. Ability to work independently and manage multiple priorities. Experience with audio-visual equipment setup and support is a plus. Knowledge of IT security best practices and compliance requirements. Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief , political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
MRICS - Principle Asset Surveyor
Hays Property & Surveying Melton Mowbray, Leicestershire
Principal Asset SurveyorLocal Authority. Strategic Property Services Grade 13 Full-Time Are you an experienced property professional looking to influence the strategic direction and performance of a diverse public sector estate? We are seeking a highly capable Principal Asset Surveyor to play a key role in managing, optimising and developing a substantial property portfolio valued at more than £500 million.Proactive asset management is central to ensuring that the estate delivers strong commercial performance, supports organisational objectives and provides value for money. The portfolio includes a mix of commercial, industrial, rural and development assets held within an established investment programme across multiple asset classes.This role will focus on the optimisation, rationalisation and day to day management of assets to maximise income, minimise costs and ensure compliance with statutory requirements, including achieving best consideration under Section 123 of the Local Government Act 1972. About the RoleAs Principal Asset Surveyor, you will manage a varied asset management caseload, taking responsibility for financial analysis, lease management, operational performance and strategic advisory work across the estate. You will lead negotiations, commission external advisors and support the development of asset management policies and practices.Your expertise will help guide decisions on investment, development, retention and disposal, contributing to long term strategic plans and the effective management of all operational and commercial assets. Key ResponsibilitiesYou will: Develop asset management and investment strategies, identifying surplus or under performing assets and implementing value add or disposal initiatives. Conduct detailed financial and commercial appraisals for lettings, rent reviews, lease renewals, refurbishments and other asset related decisions. Lead commercial negotiations with tenants, developers, partners and stakeholders. Commission and oversee the work of external property and legal advisors, ensuring timely and high quality outcomes. Ensure all statutory, legal and compliance obligations relating to the estate are met, including securing consents and legal agreements before works commence. Provide valuation and strategic asset management advice on the retention, disposal, development or investment potential of assets. Promote best practice across asset management and contribute to the development of policies, procedures and professional standards. Uphold strong corporate governance for asset related decisions. Provide strategic advice and high quality reports for internal steering groups, senior stakeholders and external bodies. Contribute to annual investment programme reports, the Corporate Asset Management Plan and other strategic asset documentation. Maintain accurate information within asset management systems (AMS), CAD, GIS and related platforms. Ensure work complies with policies including health & safety, statutory compliance, sustainability and information governance. Demonstrate commitment to equality, diversity and inclusion at all times. Support, when required, by deputising for the Development & Commercial Estates Manager. About YouEssential Qualifications & Experience: Degree or equivalent in Real Estate or a related discipline. Full MRICS membership. Significant post qualification experience managing a broad range of leasehold and freehold assets. Strong experience in Landlord & Tenant matters, including valuation, negotiation and legal understanding. Proven experience analysing investment markets and interpreting financial/performance data. Experience advising on investment acquisitions and development appraisals. Significant experience commissioning and managing external agents and solicitors. Experience valuing a wide variety of property types. Knowledge of preparing and managing budgets or spending profiles. Good understanding of construction related matters. Skills and Competencies: Effective workload and time management. Strong financial and resource management skills. Ability to provide high-quality customer service to internal and external stakeholders. Excellent written and verbal communication, including presenting complex information clearly. Ability to manage performance, influence others and lead by example. Strong problem-solving skills with a continuous improvement mindset. Ability to adapt to change, manage conflict and maintain professional standards. Desirable: Experience within local government or a similar public sector organisation. What you'll get in return Salary £49-53000 Local Authority pension scheme Hybrid and flexible working (3 days WFH) Generous annual leave Free Parking Employee benefit scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jan 27, 2026
Full time
Principal Asset SurveyorLocal Authority. Strategic Property Services Grade 13 Full-Time Are you an experienced property professional looking to influence the strategic direction and performance of a diverse public sector estate? We are seeking a highly capable Principal Asset Surveyor to play a key role in managing, optimising and developing a substantial property portfolio valued at more than £500 million.Proactive asset management is central to ensuring that the estate delivers strong commercial performance, supports organisational objectives and provides value for money. The portfolio includes a mix of commercial, industrial, rural and development assets held within an established investment programme across multiple asset classes.This role will focus on the optimisation, rationalisation and day to day management of assets to maximise income, minimise costs and ensure compliance with statutory requirements, including achieving best consideration under Section 123 of the Local Government Act 1972. About the RoleAs Principal Asset Surveyor, you will manage a varied asset management caseload, taking responsibility for financial analysis, lease management, operational performance and strategic advisory work across the estate. You will lead negotiations, commission external advisors and support the development of asset management policies and practices.Your expertise will help guide decisions on investment, development, retention and disposal, contributing to long term strategic plans and the effective management of all operational and commercial assets. Key ResponsibilitiesYou will: Develop asset management and investment strategies, identifying surplus or under performing assets and implementing value add or disposal initiatives. Conduct detailed financial and commercial appraisals for lettings, rent reviews, lease renewals, refurbishments and other asset related decisions. Lead commercial negotiations with tenants, developers, partners and stakeholders. Commission and oversee the work of external property and legal advisors, ensuring timely and high quality outcomes. Ensure all statutory, legal and compliance obligations relating to the estate are met, including securing consents and legal agreements before works commence. Provide valuation and strategic asset management advice on the retention, disposal, development or investment potential of assets. Promote best practice across asset management and contribute to the development of policies, procedures and professional standards. Uphold strong corporate governance for asset related decisions. Provide strategic advice and high quality reports for internal steering groups, senior stakeholders and external bodies. Contribute to annual investment programme reports, the Corporate Asset Management Plan and other strategic asset documentation. Maintain accurate information within asset management systems (AMS), CAD, GIS and related platforms. Ensure work complies with policies including health & safety, statutory compliance, sustainability and information governance. Demonstrate commitment to equality, diversity and inclusion at all times. Support, when required, by deputising for the Development & Commercial Estates Manager. About YouEssential Qualifications & Experience: Degree or equivalent in Real Estate or a related discipline. Full MRICS membership. Significant post qualification experience managing a broad range of leasehold and freehold assets. Strong experience in Landlord & Tenant matters, including valuation, negotiation and legal understanding. Proven experience analysing investment markets and interpreting financial/performance data. Experience advising on investment acquisitions and development appraisals. Significant experience commissioning and managing external agents and solicitors. Experience valuing a wide variety of property types. Knowledge of preparing and managing budgets or spending profiles. Good understanding of construction related matters. Skills and Competencies: Effective workload and time management. Strong financial and resource management skills. Ability to provide high-quality customer service to internal and external stakeholders. Excellent written and verbal communication, including presenting complex information clearly. Ability to manage performance, influence others and lead by example. Strong problem-solving skills with a continuous improvement mindset. Ability to adapt to change, manage conflict and maintain professional standards. Desirable: Experience within local government or a similar public sector organisation. What you'll get in return Salary £49-53000 Local Authority pension scheme Hybrid and flexible working (3 days WFH) Generous annual leave Free Parking Employee benefit scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Marlowe Fire and Security Group
Contract Manager
Marlowe Fire and Security Group
Contract Manager - On Site London Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels and educational establishments. We are currently looking to appoint a new Contract Manager located at our Office based in London Fields. Alarm Communication's Contract Manager's As a Contract Manager, you are responsible for overseeing one of our Key Account Divisions, managing a portfolio of high-profile commercial properties across sectors such as General Commercial, Education, Healthcare, Hospitality, Heritage, and Leisure. You are highly organized, detail-oriented, and possess excellent communication skills, with a strong technical background in the Fire and Security industry, particularly in managing large and complex systems. You will manage and lead your team of Senior Engineers, Engineers, and Apprentices, providing guidance, support, and development opportunities. You will ensure the successful delivery of services to your key accounts, maintain high standards of technical excellence, and act as the main point of contact for clients, ensuring their expectations are consistently met and exceeded. You will also play a critical role in coordinating resources, planning work programs, and driving continuous improvement across your contracts, ensuring efficiency, compliance, and operational excellence at every level. Serve as the primary point of contact for your key clients, building strong, trusted relationships and ensuring client satisfaction. Lead account management activities, liaising with clients to develop a sustainable pipeline of works. Advise clients on future operational and capital expenditure, assist with budget planning, and produce technical upgrade strategies. Oversee sales and estimation activities, preparing accurate quotations for works onsite and developing detailed site knowledge to enable rapid, consistent, and precise pricing. Support the Service Manager in maintaining service excellence, reviewing new service contracts or renewals, and ensuring all service levels and KPIs are consistently met or exceeded. Ensure all remedial actions and corrective works are completed promptly and to a high standard for your clients. Manage the planning and delivery of minor and small-scale works across your sites, coordinating closely with your Senior Engineer and allocated Service Coordinator. Collaborate with Project or Division Managers to deliver larger-scale installation projects, acting as the client liaison to ensure all site-specific standards and expectations are achieved. Maintain financial oversight, completing monthly works reviews, and ensuring all invoicing, progress claims, and applications are submitted accurately and on schedule. Take full responsibility for SHEQ (Safety, Health, Environment, and Quality) within your team, approving risk assessments and method statements, and conducting technical audits on Engineers. Lead and manage your Engineering team, including apprentices, supporting ongoing professional development and completing staff appraisals every six months. Scale the team in line with business growth plans, fostering a culture of continuous improvement, internal progression, and a growth mindset within the Engineering and Management teams. Requirements Who We're Looking For Alarm Communications consistently aspire to create safe, secure and sustainable spaces, that have a positive influence on the lives of colleagues, clients and the communities we work in, therefore, in addition to having all the usual attributes of a great Alarm Communications' employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team . For this specific opportunity, we are looking for candidates who offer: Strong technical or engineering background, or demonstrable experience within the Fire and Security industry. Experience with large-scale, networked commercial applications, including IP networks and integrated graphical solutions. Ability to coordinate effectively with in-house teams and approved contractors to deliver a wide range of works across multiple disciplines to the highest standards. Excellent communication skills, highly organised, with a meticulous eye for detail and the ability to work effectively within a collaborative team environment. Commercially and financially astute, with strong numerical skills and the ability to make informed business decisions. The role involves a balanced mix of office-based work and on-site visits across London and the surrounding counties, with some flexibility for home working. Benefits How we Attract, Reward & Retain Our Employees At Alarm Communications we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Competitive salary package with a company car. Access to industry-leading training and professional development opportunities. Performance-based company bonus. Pension scheme and life assurance cover of 4x salary. Generous holiday allowance of 25 days plus bank holidays. Paid Candidate Referral Scheme - up to 1,000 per referral, unlimited referrals. Mental Health & Well-being Scheme Employee Recognition Scheme A Little More About Alarm Communications We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: Alarm Communications (url removed) Clymac (url removed) FAFS Fire & Security (url removed) Marlowe Kitchen Fire Suppression (url removed) Morgan Fire Protection (url removed) Marlowe Smoke Control (url removed) Marlowe Fire & Security (url removed) Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
Jan 27, 2026
Full time
Contract Manager - On Site London Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels and educational establishments. We are currently looking to appoint a new Contract Manager located at our Office based in London Fields. Alarm Communication's Contract Manager's As a Contract Manager, you are responsible for overseeing one of our Key Account Divisions, managing a portfolio of high-profile commercial properties across sectors such as General Commercial, Education, Healthcare, Hospitality, Heritage, and Leisure. You are highly organized, detail-oriented, and possess excellent communication skills, with a strong technical background in the Fire and Security industry, particularly in managing large and complex systems. You will manage and lead your team of Senior Engineers, Engineers, and Apprentices, providing guidance, support, and development opportunities. You will ensure the successful delivery of services to your key accounts, maintain high standards of technical excellence, and act as the main point of contact for clients, ensuring their expectations are consistently met and exceeded. You will also play a critical role in coordinating resources, planning work programs, and driving continuous improvement across your contracts, ensuring efficiency, compliance, and operational excellence at every level. Serve as the primary point of contact for your key clients, building strong, trusted relationships and ensuring client satisfaction. Lead account management activities, liaising with clients to develop a sustainable pipeline of works. Advise clients on future operational and capital expenditure, assist with budget planning, and produce technical upgrade strategies. Oversee sales and estimation activities, preparing accurate quotations for works onsite and developing detailed site knowledge to enable rapid, consistent, and precise pricing. Support the Service Manager in maintaining service excellence, reviewing new service contracts or renewals, and ensuring all service levels and KPIs are consistently met or exceeded. Ensure all remedial actions and corrective works are completed promptly and to a high standard for your clients. Manage the planning and delivery of minor and small-scale works across your sites, coordinating closely with your Senior Engineer and allocated Service Coordinator. Collaborate with Project or Division Managers to deliver larger-scale installation projects, acting as the client liaison to ensure all site-specific standards and expectations are achieved. Maintain financial oversight, completing monthly works reviews, and ensuring all invoicing, progress claims, and applications are submitted accurately and on schedule. Take full responsibility for SHEQ (Safety, Health, Environment, and Quality) within your team, approving risk assessments and method statements, and conducting technical audits on Engineers. Lead and manage your Engineering team, including apprentices, supporting ongoing professional development and completing staff appraisals every six months. Scale the team in line with business growth plans, fostering a culture of continuous improvement, internal progression, and a growth mindset within the Engineering and Management teams. Requirements Who We're Looking For Alarm Communications consistently aspire to create safe, secure and sustainable spaces, that have a positive influence on the lives of colleagues, clients and the communities we work in, therefore, in addition to having all the usual attributes of a great Alarm Communications' employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team . For this specific opportunity, we are looking for candidates who offer: Strong technical or engineering background, or demonstrable experience within the Fire and Security industry. Experience with large-scale, networked commercial applications, including IP networks and integrated graphical solutions. Ability to coordinate effectively with in-house teams and approved contractors to deliver a wide range of works across multiple disciplines to the highest standards. Excellent communication skills, highly organised, with a meticulous eye for detail and the ability to work effectively within a collaborative team environment. Commercially and financially astute, with strong numerical skills and the ability to make informed business decisions. The role involves a balanced mix of office-based work and on-site visits across London and the surrounding counties, with some flexibility for home working. Benefits How we Attract, Reward & Retain Our Employees At Alarm Communications we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Competitive salary package with a company car. Access to industry-leading training and professional development opportunities. Performance-based company bonus. Pension scheme and life assurance cover of 4x salary. Generous holiday allowance of 25 days plus bank holidays. Paid Candidate Referral Scheme - up to 1,000 per referral, unlimited referrals. Mental Health & Well-being Scheme Employee Recognition Scheme A Little More About Alarm Communications We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: Alarm Communications (url removed) Clymac (url removed) FAFS Fire & Security (url removed) Marlowe Kitchen Fire Suppression (url removed) Morgan Fire Protection (url removed) Marlowe Smoke Control (url removed) Marlowe Fire & Security (url removed) Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
IT Director
Dogs Trust Company Limited Hackney, London
IT Director Application Deadline: 1 February 2026 Department: IT Employment Type: Permanent - Full Time Location: London Compensation: Up to £125,000 per year + benefits Description Are you an experienced CIO / CDIO who loves dogs and is searching for a purposeful role, leading a brilliant team to deliver huge impact for dog welfare? We are recruiting for an IT Director (CIO/CDIO) to lead the next phase of our IT transformation to unlock the capability of the brilliant technology stack we've put in place - Salesforce, Informatica, Snowflake, etc, and to take responsibility for the smooth day to day running of all Dogs Trust technology. As we implement our new strategy, technology is a critical enabler for us to deliver our services to dogs and their humans. This role reports into our deputy CEO, so is not a member of the Executive Team, but will be the trusted advisor to the Executive Team and our Board of Trustees on all technology matters. They will be an instrumental part of the Director leadership team who are responsible for all functional departments across the organisation. What does this role do? As IT Director (CDIO/CIO), you'll: Develop, lead and continually refine Dogs Trust technology development strategy, ensuring it remains aligned to organisational goals and will continue to deliver digital priorities and ongoing transformation - leveraging technology to deliver greater impact. Lead, develop, manage and coach the IT senior team, and through them the wider directorate, fostering a culture of collaboration, continuous improvement and inclusion. Lead the establishment and maintenance of robust enterprise architecture principles and procedures to ensure coherence, scalability and sustainability of systems and data. Lead the design, development and continuous improvement of digital platforms, applications and services, ensuring seamless integration into back end technology and excellent user experience for staff, volunteers, supporters, customers and optimal outcomes for dogs and their owners. Oversee IT project and programme management, ensuring dependencies are managed and initiatives are delivered on time, within budget and to agreed quality standards. Lead and support all Heads of Department to effectively deliver all aspects of the strategy. Maintain oversight of each activity, maximising excellence and ensuring compliance with relevant legislation and best practice. This will include making best use of data to support decision making and ensuring maximum impact of activities. Ensure heads of department have the appropriate resources to deliver the development strategy, including key areas such as cyber security, and all risks are appropriately managed through policies, procedures and controls. Drive service excellence through clear SLAs, performance monitoring and continuous service improvement. Set, own and manage the technology budget, ensuring effective financial planning, cost control and value for money in infrastructure and consumables. This will include leading and managing key relationships with suppliers and strategic partners, maximising the value and effectiveness of contracts and the resilience of the relationships. Contribute to the development of a shared approach to activities across the DCEO division and play an active role in the wider organisation senior leadership team, contributing to organisational strategy, and cross functional planning and delivery. Ensure strong governance, documentation and reporting across all technology domains. Could this be you? To be successful in this busy role you'll have experience in a similar position, with demonstrable working knowledge of technology transformation and enhancing customer service, through a deep understanding of the organisations' operational needs. You'll be highly engaging, able to explain technical concepts to business users, able to motivate the IT team to deliver to a high standard and within budget. You'll have experience of the technology and platforms we have put in place and know how to get the best out of our investment, whilst staying true to our values. You'll be adept at managing people and stakeholders, who may have differing agendas, and you'll be strategic in how you approach problems and opportunities, setting direction and engaging your team and the organisation to deliver. You'll also have excellent communication skills, with strong supplier management credentials, to get the best out of our strategic partners. Please use the supporting statement section of the online application to outline your suitability for this position, including your motivation for applying and how your skills will enable the post to have a positive impact on dog welfare. Initial screening calls are scheduled to take place on 5th and 6th February 2026, followed by face to face interviews on 11th February. What does this team do? The IT Directorate plays the central role in delivering Dogs Trust's digital and technology strategy. With a team of around 50 permanent plus 20 fixed term contract staff, the directorate provides specialist support across IT operations, software development, innovation, data, security and architecture. It partners with colleagues across the charity to deliver effective, secure and user focused systems and services, enabling staff to work efficiently and supporting the organisation's long term goals. From managing infrastructure and platforms, to safeguarding data and driving digital transformation, the team ensures Dogs Trust remains resilient, future ready and responsive to evolving technological needs. Enterprise Architecture Department defines and governs Dogs Trust's technology strategy, ensuring solutions are scalable, secure, and aligned with business goals. It provides technical and business process leadership, drives innovation and oversees an enterprise wide architecture to enable digital transformation and operational efficiency. Cyber Security & Technology Services Department consists of Cyber Security & Infrastructure Engineers. The department works to protect systems, networks, and data from threats while maintaining the IT systems that support daily operations. They ensure business continuity and safeguarding against potential disruptions caused by security incidents or infrastructure failures. They also ensure Dogs Trust staff make best use of their end user computing services (inc. O365) through configuration, education and communication. Data Engineering Department develops and supports multiple, predominantly SaaS based data platforms across the charity, primarily utilising core platforms like Snowflake, Tableau, and Informatica. They collaborate closely with other functions to deliver continuous improvements and manage new transformation projects, ensuring that data systems align with and support the Dogs Trust Strategy. They build scalable, reliable data infrastructure and enable data driven decision making across the organisation. Technology Platforms & Software Engineering Department develops and supports multiple, predominantly SaaS based, platforms across Dogs Trust. The core platforms are Salesforce (plus various Salesforce native apps) and Marketing Cloud. The department is multi skilled and also develops and supports various other platforms, e.g. ERP (Finance and HR) and veterinary solutions. The IT Service Delivery Department delivers high quality services and support across the organisation. It oversees the tools and platforms that optimise customer experiences, particularly in the adoption of SaaS solutions, while ensuring compliance with policies and regulations. The department acts as a bridge between IT and other departments, driving transformational projects that enhance both technological and operational efficiency. It is committed to continuously improving practices to support the broader mission of Dogs Trust.
Jan 27, 2026
Full time
IT Director Application Deadline: 1 February 2026 Department: IT Employment Type: Permanent - Full Time Location: London Compensation: Up to £125,000 per year + benefits Description Are you an experienced CIO / CDIO who loves dogs and is searching for a purposeful role, leading a brilliant team to deliver huge impact for dog welfare? We are recruiting for an IT Director (CIO/CDIO) to lead the next phase of our IT transformation to unlock the capability of the brilliant technology stack we've put in place - Salesforce, Informatica, Snowflake, etc, and to take responsibility for the smooth day to day running of all Dogs Trust technology. As we implement our new strategy, technology is a critical enabler for us to deliver our services to dogs and their humans. This role reports into our deputy CEO, so is not a member of the Executive Team, but will be the trusted advisor to the Executive Team and our Board of Trustees on all technology matters. They will be an instrumental part of the Director leadership team who are responsible for all functional departments across the organisation. What does this role do? As IT Director (CDIO/CIO), you'll: Develop, lead and continually refine Dogs Trust technology development strategy, ensuring it remains aligned to organisational goals and will continue to deliver digital priorities and ongoing transformation - leveraging technology to deliver greater impact. Lead, develop, manage and coach the IT senior team, and through them the wider directorate, fostering a culture of collaboration, continuous improvement and inclusion. Lead the establishment and maintenance of robust enterprise architecture principles and procedures to ensure coherence, scalability and sustainability of systems and data. Lead the design, development and continuous improvement of digital platforms, applications and services, ensuring seamless integration into back end technology and excellent user experience for staff, volunteers, supporters, customers and optimal outcomes for dogs and their owners. Oversee IT project and programme management, ensuring dependencies are managed and initiatives are delivered on time, within budget and to agreed quality standards. Lead and support all Heads of Department to effectively deliver all aspects of the strategy. Maintain oversight of each activity, maximising excellence and ensuring compliance with relevant legislation and best practice. This will include making best use of data to support decision making and ensuring maximum impact of activities. Ensure heads of department have the appropriate resources to deliver the development strategy, including key areas such as cyber security, and all risks are appropriately managed through policies, procedures and controls. Drive service excellence through clear SLAs, performance monitoring and continuous service improvement. Set, own and manage the technology budget, ensuring effective financial planning, cost control and value for money in infrastructure and consumables. This will include leading and managing key relationships with suppliers and strategic partners, maximising the value and effectiveness of contracts and the resilience of the relationships. Contribute to the development of a shared approach to activities across the DCEO division and play an active role in the wider organisation senior leadership team, contributing to organisational strategy, and cross functional planning and delivery. Ensure strong governance, documentation and reporting across all technology domains. Could this be you? To be successful in this busy role you'll have experience in a similar position, with demonstrable working knowledge of technology transformation and enhancing customer service, through a deep understanding of the organisations' operational needs. You'll be highly engaging, able to explain technical concepts to business users, able to motivate the IT team to deliver to a high standard and within budget. You'll have experience of the technology and platforms we have put in place and know how to get the best out of our investment, whilst staying true to our values. You'll be adept at managing people and stakeholders, who may have differing agendas, and you'll be strategic in how you approach problems and opportunities, setting direction and engaging your team and the organisation to deliver. You'll also have excellent communication skills, with strong supplier management credentials, to get the best out of our strategic partners. Please use the supporting statement section of the online application to outline your suitability for this position, including your motivation for applying and how your skills will enable the post to have a positive impact on dog welfare. Initial screening calls are scheduled to take place on 5th and 6th February 2026, followed by face to face interviews on 11th February. What does this team do? The IT Directorate plays the central role in delivering Dogs Trust's digital and technology strategy. With a team of around 50 permanent plus 20 fixed term contract staff, the directorate provides specialist support across IT operations, software development, innovation, data, security and architecture. It partners with colleagues across the charity to deliver effective, secure and user focused systems and services, enabling staff to work efficiently and supporting the organisation's long term goals. From managing infrastructure and platforms, to safeguarding data and driving digital transformation, the team ensures Dogs Trust remains resilient, future ready and responsive to evolving technological needs. Enterprise Architecture Department defines and governs Dogs Trust's technology strategy, ensuring solutions are scalable, secure, and aligned with business goals. It provides technical and business process leadership, drives innovation and oversees an enterprise wide architecture to enable digital transformation and operational efficiency. Cyber Security & Technology Services Department consists of Cyber Security & Infrastructure Engineers. The department works to protect systems, networks, and data from threats while maintaining the IT systems that support daily operations. They ensure business continuity and safeguarding against potential disruptions caused by security incidents or infrastructure failures. They also ensure Dogs Trust staff make best use of their end user computing services (inc. O365) through configuration, education and communication. Data Engineering Department develops and supports multiple, predominantly SaaS based data platforms across the charity, primarily utilising core platforms like Snowflake, Tableau, and Informatica. They collaborate closely with other functions to deliver continuous improvements and manage new transformation projects, ensuring that data systems align with and support the Dogs Trust Strategy. They build scalable, reliable data infrastructure and enable data driven decision making across the organisation. Technology Platforms & Software Engineering Department develops and supports multiple, predominantly SaaS based, platforms across Dogs Trust. The core platforms are Salesforce (plus various Salesforce native apps) and Marketing Cloud. The department is multi skilled and also develops and supports various other platforms, e.g. ERP (Finance and HR) and veterinary solutions. The IT Service Delivery Department delivers high quality services and support across the organisation. It oversees the tools and platforms that optimise customer experiences, particularly in the adoption of SaaS solutions, while ensuring compliance with policies and regulations. The department acts as a bridge between IT and other departments, driving transformational projects that enhance both technological and operational efficiency. It is committed to continuously improving practices to support the broader mission of Dogs Trust.
BAE Systems
Engineering Manager - Instrumentation
BAE Systems Ulverston, Cumbria
Job Title: Engineering Manager - Instrumentation Location: Barrow-in-Furness. This role will require full time on site working Salary: Competitive What you'll be doing You will be responsible for the overall workflow, financial health and operational performance of Instrumentation Development Services for the BAE Submarines enterprise and be part of the Specialist Engineering and Technical Group Be accountable for the management of business relationships with all business stakeholders, vendors and be responsible for the overall delivery of all Instrumentation Development Services to the wider business Manage the delivery of instrumentation projects to meet both customer and contractual obligations for cost, quality, timeliness and specification as well as resolution of engineering conflicts between disciplines, systems and capabilities Oversee the delivery of work/services packages, involving new products and/or complex upgrades whilst utilising new and existing technologies, requiring multiple interfaces with customers/suppliers Setting up the required policies and ensuring the delivery within area of responsibility, linking with other parts of the organisation, with primary responsibilities and an indirect input into the operating strategy You will be responsible for the management and delivery of an engineering programme(s) or project(s) consisting of a number of major engineering systems, disciplines, platforms, assemblies, equipment or software products Your skills and experiences Be degree qualified in a STEM field Hold a broad knowledge of Instrumentation system design, development, commissioning and project life cycles Experience gained with managing and leading large multi discipline teams Prior experience or knowledge of Radiation measurement systems Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Instrumentation Development Services Department team By joining us in the role , you will be part of a wider, multi disciplined team consisting of Project Management , Onsite Support, Software and Development and Measurement Solutions Development teams. This role leads the end to end delivery, commercial performance and strategic development of Instrumentation Development Services within the BAE Submarines enterprise, overseeing complex engineering programmes, stakeholder relationships and multi-disciplinary project execution. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 9th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jan 27, 2026
Full time
Job Title: Engineering Manager - Instrumentation Location: Barrow-in-Furness. This role will require full time on site working Salary: Competitive What you'll be doing You will be responsible for the overall workflow, financial health and operational performance of Instrumentation Development Services for the BAE Submarines enterprise and be part of the Specialist Engineering and Technical Group Be accountable for the management of business relationships with all business stakeholders, vendors and be responsible for the overall delivery of all Instrumentation Development Services to the wider business Manage the delivery of instrumentation projects to meet both customer and contractual obligations for cost, quality, timeliness and specification as well as resolution of engineering conflicts between disciplines, systems and capabilities Oversee the delivery of work/services packages, involving new products and/or complex upgrades whilst utilising new and existing technologies, requiring multiple interfaces with customers/suppliers Setting up the required policies and ensuring the delivery within area of responsibility, linking with other parts of the organisation, with primary responsibilities and an indirect input into the operating strategy You will be responsible for the management and delivery of an engineering programme(s) or project(s) consisting of a number of major engineering systems, disciplines, platforms, assemblies, equipment or software products Your skills and experiences Be degree qualified in a STEM field Hold a broad knowledge of Instrumentation system design, development, commissioning and project life cycles Experience gained with managing and leading large multi discipline teams Prior experience or knowledge of Radiation measurement systems Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Instrumentation Development Services Department team By joining us in the role , you will be part of a wider, multi disciplined team consisting of Project Management , Onsite Support, Software and Development and Measurement Solutions Development teams. This role leads the end to end delivery, commercial performance and strategic development of Instrumentation Development Services within the BAE Submarines enterprise, overseeing complex engineering programmes, stakeholder relationships and multi-disciplinary project execution. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 9th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Customer Solutions Specialist (Geotechnical Engineer)
Seequent Limited Reading, Oxfordshire
Customer Solutions Specialist (Geotechnical Engineer) At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand. Role The role of Customer Solution Specialist (CSS) is dedicated to providing technical support, subject matter expertise (SME), and product advice and solutions to our regional sales teams and customers. The role may have a domain specialism. The role sits within the regional Customer Solutions team. The ideal candidate will bring proven technical and solution design skills gained within a complex technological solution sale based technology market. They must be 'customer facing' - able to interface with prospects and customers with charisma and presence to quickly get to the heart of the client's existing software environment, identify and propose solutions that will improve their business processes and ultimately, success. Present complex technical solutions with gravitas. Be able to "join the dots" between technology and the business benefit; recommend optimal solution designs whilst managing the customer's expectations to establish and maintain technical credibility. The successful candidate will need to possess the skills to communicate effectively with people from many different cultures, as well as with users where English is not their primary language. This will include in-person and web delivered demonstrations and training of the full ecosystem of our products and services. The role will require the candidate to become proficient across multiple solutions in the Seequent suite, to be able to support across multiple segments in time, thus providing a true generalist technical sales /SME capability to the go to market (GTM) teams. Being hands on, task oriented and customer focused, this role is responsible for providing well rounded technical assistance backed up by great product knowledge, quick response times, analysis, problem solving and solution finding. Business acumen and the ability to support further growth in customer accounts is a core aspect of this role. Significant travel can be expected to ensure we retain a strong market orientation. This role is a key part of leveraging our fast expanding footprint in our growing region and an opportunity to be part of a great team, in a great company, with a great purpose. Our expectations of you Product Knowledge Become proficient as a generalist CSS across the Seequent product portfolio including Leapfrog, Central, OpenGround, GeoStudio, PLAXIS and other products or solutions as required; Learn from the customer how, what, where and why they are using our products or competitive products and the problems that they are attempting to solve, then feed that information back to the appropriate teams within the business; Develop and share their own technical expertise to provide advisory support to customers, colleagues and peers, enabling them to be successful in meeting their objectives. Professional Capabilities Demonstrated ability to question, listen and analyse to establish the current and desired picture; Provide solutions appropriate to the client's needs and to improve their business results; Be responsive to customer technical queries providing timely and professional support; Be authentic; become a business partner and trusted advisor to clients, peers and prospective customers; Be a team player, working as part of the regional team to identify and progress opportunities within new and existing customers; Market development - setting up demonstrations, webinars and supplying product information to prospective customers; Be a CRM champion by ensuring the accurate maintenance of the client database which provides Segment and Product Management with vital market information relating to future business pipeline. Marketing and Business Goals Actively monitor customer satisfaction levels and work to improve outcomes and customer perceptions; Assist, facilitate and support all product upgrades, new releases and new products. Skills, knowledge and competencies required to be great at this role Experience ideally in ground investigation, environmental geology, geotechnical engineering, civil or environmental engineering consultancy or related industry; Tertiary qualification in geotechnical engineering, geology, hydrogeology, earth sciences, or a closely related discipline; Operational experience in civil or environmental engineering infrastructure construction projects an advantage; Experience using, developing, or testing commercial software in fields of GIS, geospatial, 3D modelling, geoscience, numerical modelling or data management, an advantage; Experience in Finite Element Analysis (FEA), Finite Element Modelling (FEM), Numerical Modelling; Technical orientation and natural curiosity for how software works and a passion for being regarded as an expert user and technical guru; Relationship building abilities; Demonstrated ability to support sales with technical information and insight, advice, demonstrations, solution architecting, best practice, innovative ideas etc during pre sales phase to ensure we are crafting a winning solution for the opportunity that gains mindshare and credibility; Demonstrated ability to confidently provide pre sales technical and solution support to the sales teams, and lead and own the technical aspects of prospect and customer engagements; Keep sales teams and management updated proactively on progress of all solutions, pre sales, and post sales; Be able to demonstrate and train customers across the software solution set, with style, proficiency and knowledge in C level and technical audience customer meetings; Confident oral and written communication skills in English (other European Languages - Italian, German would be advantageous). Our Commitment to Equity, Diversity, and Inclusion At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all. Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don't tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team! Benefits of being a Seequenteer and why you'll love being on our team. We aspire to be pioneers of positive change in the way organisations work with the underground. We work collaboratively, stay curious, make change happen and have a global impact. We bring our authentic selves to work and are enthusiastic about what we do. Plus, you can expect great benefits; these benefits are unique to each location Seequent resides in. Please ask your Talent Acquisition Specialist. If this posting gets you excited about joining Seequent please apply now! For more information about everything Seequent, please visit How to apply If this sounds like the role for you, apply today with a covering letter and CV.
Jan 27, 2026
Full time
Customer Solutions Specialist (Geotechnical Engineer) At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand. Role The role of Customer Solution Specialist (CSS) is dedicated to providing technical support, subject matter expertise (SME), and product advice and solutions to our regional sales teams and customers. The role may have a domain specialism. The role sits within the regional Customer Solutions team. The ideal candidate will bring proven technical and solution design skills gained within a complex technological solution sale based technology market. They must be 'customer facing' - able to interface with prospects and customers with charisma and presence to quickly get to the heart of the client's existing software environment, identify and propose solutions that will improve their business processes and ultimately, success. Present complex technical solutions with gravitas. Be able to "join the dots" between technology and the business benefit; recommend optimal solution designs whilst managing the customer's expectations to establish and maintain technical credibility. The successful candidate will need to possess the skills to communicate effectively with people from many different cultures, as well as with users where English is not their primary language. This will include in-person and web delivered demonstrations and training of the full ecosystem of our products and services. The role will require the candidate to become proficient across multiple solutions in the Seequent suite, to be able to support across multiple segments in time, thus providing a true generalist technical sales /SME capability to the go to market (GTM) teams. Being hands on, task oriented and customer focused, this role is responsible for providing well rounded technical assistance backed up by great product knowledge, quick response times, analysis, problem solving and solution finding. Business acumen and the ability to support further growth in customer accounts is a core aspect of this role. Significant travel can be expected to ensure we retain a strong market orientation. This role is a key part of leveraging our fast expanding footprint in our growing region and an opportunity to be part of a great team, in a great company, with a great purpose. Our expectations of you Product Knowledge Become proficient as a generalist CSS across the Seequent product portfolio including Leapfrog, Central, OpenGround, GeoStudio, PLAXIS and other products or solutions as required; Learn from the customer how, what, where and why they are using our products or competitive products and the problems that they are attempting to solve, then feed that information back to the appropriate teams within the business; Develop and share their own technical expertise to provide advisory support to customers, colleagues and peers, enabling them to be successful in meeting their objectives. Professional Capabilities Demonstrated ability to question, listen and analyse to establish the current and desired picture; Provide solutions appropriate to the client's needs and to improve their business results; Be responsive to customer technical queries providing timely and professional support; Be authentic; become a business partner and trusted advisor to clients, peers and prospective customers; Be a team player, working as part of the regional team to identify and progress opportunities within new and existing customers; Market development - setting up demonstrations, webinars and supplying product information to prospective customers; Be a CRM champion by ensuring the accurate maintenance of the client database which provides Segment and Product Management with vital market information relating to future business pipeline. Marketing and Business Goals Actively monitor customer satisfaction levels and work to improve outcomes and customer perceptions; Assist, facilitate and support all product upgrades, new releases and new products. Skills, knowledge and competencies required to be great at this role Experience ideally in ground investigation, environmental geology, geotechnical engineering, civil or environmental engineering consultancy or related industry; Tertiary qualification in geotechnical engineering, geology, hydrogeology, earth sciences, or a closely related discipline; Operational experience in civil or environmental engineering infrastructure construction projects an advantage; Experience using, developing, or testing commercial software in fields of GIS, geospatial, 3D modelling, geoscience, numerical modelling or data management, an advantage; Experience in Finite Element Analysis (FEA), Finite Element Modelling (FEM), Numerical Modelling; Technical orientation and natural curiosity for how software works and a passion for being regarded as an expert user and technical guru; Relationship building abilities; Demonstrated ability to support sales with technical information and insight, advice, demonstrations, solution architecting, best practice, innovative ideas etc during pre sales phase to ensure we are crafting a winning solution for the opportunity that gains mindshare and credibility; Demonstrated ability to confidently provide pre sales technical and solution support to the sales teams, and lead and own the technical aspects of prospect and customer engagements; Keep sales teams and management updated proactively on progress of all solutions, pre sales, and post sales; Be able to demonstrate and train customers across the software solution set, with style, proficiency and knowledge in C level and technical audience customer meetings; Confident oral and written communication skills in English (other European Languages - Italian, German would be advantageous). Our Commitment to Equity, Diversity, and Inclusion At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all. Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don't tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team! Benefits of being a Seequenteer and why you'll love being on our team. We aspire to be pioneers of positive change in the way organisations work with the underground. We work collaboratively, stay curious, make change happen and have a global impact. We bring our authentic selves to work and are enthusiastic about what we do. Plus, you can expect great benefits; these benefits are unique to each location Seequent resides in. Please ask your Talent Acquisition Specialist. If this posting gets you excited about joining Seequent please apply now! For more information about everything Seequent, please visit How to apply If this sounds like the role for you, apply today with a covering letter and CV.
BAE Systems
Engineering Manager - Instrumentation
BAE Systems Kirkby-in-furness, Cumbria
Job Title: Engineering Manager - Instrumentation Location: Barrow-in-Furness. This role will require full time on site working Salary: Competitive What you'll be doing You will be responsible for the overall workflow, financial health and operational performance of Instrumentation Development Services for the BAE Submarines enterprise and be part of the Specialist Engineering and Technical Group Be accountable for the management of business relationships with all business stakeholders, vendors and be responsible for the overall delivery of all Instrumentation Development Services to the wider business Manage the delivery of instrumentation projects to meet both customer and contractual obligations for cost, quality, timeliness and specification as well as resolution of engineering conflicts between disciplines, systems and capabilities Oversee the delivery of work/services packages, involving new products and/or complex upgrades whilst utilising new and existing technologies, requiring multiple interfaces with customers/suppliers Setting up the required policies and ensuring the delivery within area of responsibility, linking with other parts of the organisation, with primary responsibilities and an indirect input into the operating strategy You will be responsible for the management and delivery of an engineering programme(s) or project(s) consisting of a number of major engineering systems, disciplines, platforms, assemblies, equipment or software products Your skills and experiences Be degree qualified in a STEM field Hold a broad knowledge of Instrumentation system design, development, commissioning and project life cycles Experience gained with managing and leading large multi discipline teams Prior experience or knowledge of Radiation measurement systems Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Instrumentation Development Services Department team By joining us in the role , you will be part of a wider, multi disciplined team consisting of Project Management , Onsite Support, Software and Development and Measurement Solutions Development teams. This role leads the end to end delivery, commercial performance and strategic development of Instrumentation Development Services within the BAE Submarines enterprise, overseeing complex engineering programmes, stakeholder relationships and multi-disciplinary project execution. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 9th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jan 27, 2026
Full time
Job Title: Engineering Manager - Instrumentation Location: Barrow-in-Furness. This role will require full time on site working Salary: Competitive What you'll be doing You will be responsible for the overall workflow, financial health and operational performance of Instrumentation Development Services for the BAE Submarines enterprise and be part of the Specialist Engineering and Technical Group Be accountable for the management of business relationships with all business stakeholders, vendors and be responsible for the overall delivery of all Instrumentation Development Services to the wider business Manage the delivery of instrumentation projects to meet both customer and contractual obligations for cost, quality, timeliness and specification as well as resolution of engineering conflicts between disciplines, systems and capabilities Oversee the delivery of work/services packages, involving new products and/or complex upgrades whilst utilising new and existing technologies, requiring multiple interfaces with customers/suppliers Setting up the required policies and ensuring the delivery within area of responsibility, linking with other parts of the organisation, with primary responsibilities and an indirect input into the operating strategy You will be responsible for the management and delivery of an engineering programme(s) or project(s) consisting of a number of major engineering systems, disciplines, platforms, assemblies, equipment or software products Your skills and experiences Be degree qualified in a STEM field Hold a broad knowledge of Instrumentation system design, development, commissioning and project life cycles Experience gained with managing and leading large multi discipline teams Prior experience or knowledge of Radiation measurement systems Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Instrumentation Development Services Department team By joining us in the role , you will be part of a wider, multi disciplined team consisting of Project Management , Onsite Support, Software and Development and Measurement Solutions Development teams. This role leads the end to end delivery, commercial performance and strategic development of Instrumentation Development Services within the BAE Submarines enterprise, overseeing complex engineering programmes, stakeholder relationships and multi-disciplinary project execution. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 9th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
The Entertainer
Assistant Manager
The Entertainer
Assistant Manager SALARY per annum Location: Birmingham, West Midlands, United Kingdom Join the UK s Fastest-Growing Toy Retailer! Are you ready to be part of an exciting journey with the UK s fastest-growing toy retailer? We're on a mission to become the best-loved toyshop, and we want you to join us as our Assistant Manager in Birmingham, West Midlands, United Kingdom on a full-time, permanent basis. In this role, you'll have the unique opportunity to support your Store Manager while also helping to manage the local Tesco concession. As our Assistant Manager , you will receive a competitive salary of £29,600 per annum, along with an impressive range of benefits. Toy retailing is demanding, hands-on, and fast-paced, but it is also fun every day brings new challenges. To thrive as our Assistant Manager , you must possess a competitive commercial mindset and that essential retail trader instinct, excelling in a volume-driven, highly seasonal trading environment. The Entertainer is a family-run business and the UK s largest independent toy retailer, with over 165 locations nationwide. In 2019, we proudly acquired the Early Learning Centre (ELC), further solidifying our commitment to providing exceptional play experiences. As an ambitious toy retailer, we are expanding our online and high street presence. Our concession spaces in Tesco, M&S, and Matalan enable us to showcase our toys while offering customers our specialist knowledge, toy expertise, and impressive customer service. Why Join Us as Our Assistant Manager? We genuinely care about our people, our customers, and the communities we serve. As our Assistant Manager , you'll experience a friendly, supportive culture where training and development are prioritised, empowering you to aim higher in your retail career. In return for your hard work and commitment as our Assistant Manager , you ll enjoy fantastic benefits such as: Flexible access to your pay via MyView PayNow Retail Trust benefits, including Virtual GP access Birthday leave and 30 days of holiday An annual bonus scheme Pension salary sacrifice Generous toy discounts Enhanced maternity and paternity pay High street and leisure discounts A cycle-to-work scheme Life cover Key Responsibilities of Our Assistant Manager: As our Assistant Manager , you will support the Store Manager with the following duties: Collaborating with your team to deliver exceptional customer service supported by in-depth product knowledge. Assisting your Store Manager in acting as a brand ambassador for our Tesco partners. Implementing and executing promotional changes while maintaining excellent merchandising standards on the shop floor. Developing and coaching your team to achieve fantastic sales results. Building external relationships to effectively market your store and drive sales growth. What We re Looking For in Our Assistant Manager: We seek a positive, people-focused individual who is genuinely excited about our brand and product ranges. You should be: Capable of managing and leading the store team in the absence of your Store Manager, especially during visits to the designated Tesco concession store. Tech-savvy and confident with new technology. Resilient and adaptable, with the ability to plan and execute operational activities under pressure. A strong leader with excellent people skills, capable of driving, developing, and motivating your team to become the best-loved toyshop. Ideally, you will currently be in a position such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment, seeking a new career challenge. If you're a competitive and commercial retailer eager to make a difference, we encourage you to apply today with your up-to-date CV to become our new Assistant Manager ! Join us and help shape the future of play!
Jan 27, 2026
Full time
Assistant Manager SALARY per annum Location: Birmingham, West Midlands, United Kingdom Join the UK s Fastest-Growing Toy Retailer! Are you ready to be part of an exciting journey with the UK s fastest-growing toy retailer? We're on a mission to become the best-loved toyshop, and we want you to join us as our Assistant Manager in Birmingham, West Midlands, United Kingdom on a full-time, permanent basis. In this role, you'll have the unique opportunity to support your Store Manager while also helping to manage the local Tesco concession. As our Assistant Manager , you will receive a competitive salary of £29,600 per annum, along with an impressive range of benefits. Toy retailing is demanding, hands-on, and fast-paced, but it is also fun every day brings new challenges. To thrive as our Assistant Manager , you must possess a competitive commercial mindset and that essential retail trader instinct, excelling in a volume-driven, highly seasonal trading environment. The Entertainer is a family-run business and the UK s largest independent toy retailer, with over 165 locations nationwide. In 2019, we proudly acquired the Early Learning Centre (ELC), further solidifying our commitment to providing exceptional play experiences. As an ambitious toy retailer, we are expanding our online and high street presence. Our concession spaces in Tesco, M&S, and Matalan enable us to showcase our toys while offering customers our specialist knowledge, toy expertise, and impressive customer service. Why Join Us as Our Assistant Manager? We genuinely care about our people, our customers, and the communities we serve. As our Assistant Manager , you'll experience a friendly, supportive culture where training and development are prioritised, empowering you to aim higher in your retail career. In return for your hard work and commitment as our Assistant Manager , you ll enjoy fantastic benefits such as: Flexible access to your pay via MyView PayNow Retail Trust benefits, including Virtual GP access Birthday leave and 30 days of holiday An annual bonus scheme Pension salary sacrifice Generous toy discounts Enhanced maternity and paternity pay High street and leisure discounts A cycle-to-work scheme Life cover Key Responsibilities of Our Assistant Manager: As our Assistant Manager , you will support the Store Manager with the following duties: Collaborating with your team to deliver exceptional customer service supported by in-depth product knowledge. Assisting your Store Manager in acting as a brand ambassador for our Tesco partners. Implementing and executing promotional changes while maintaining excellent merchandising standards on the shop floor. Developing and coaching your team to achieve fantastic sales results. Building external relationships to effectively market your store and drive sales growth. What We re Looking For in Our Assistant Manager: We seek a positive, people-focused individual who is genuinely excited about our brand and product ranges. You should be: Capable of managing and leading the store team in the absence of your Store Manager, especially during visits to the designated Tesco concession store. Tech-savvy and confident with new technology. Resilient and adaptable, with the ability to plan and execute operational activities under pressure. A strong leader with excellent people skills, capable of driving, developing, and motivating your team to become the best-loved toyshop. Ideally, you will currently be in a position such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment, seeking a new career challenge. If you're a competitive and commercial retailer eager to make a difference, we encourage you to apply today with your up-to-date CV to become our new Assistant Manager ! Join us and help shape the future of play!

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