Continuity Manager

Continuity Manager

An exciting opportunity has arisen for a Continuity Manager to play a key role in supporting weekend operations within a fast-paced fresh produce environment. This role is critical in ensuring high service levels to customers and growers, maintaining stock integrity, and enabling efficient, cost-effective order fulfilment across multiple sites.

Reporting into the Head of Operations, the Continuity Manager will act as a central point of coordination over weekends, bringing together planning, data analysis, logistics insight and clear communication to ensure smooth operational continuity into the following week.

Key Responsibilities

• Partner with commercial and operational teams to understand product positions, risks and opportunities ahead of weekend trading
• Oversee daily orders to maintain optimal stock levels and fair customer service across all sites
• Allocate orders to maximise packhouse and transport efficiency while minimising cost
• Review and challenge grower forecasts and logistics plans to mitigate stock and residency risks
• Coordinate inbound logistics information for imported product where required
• Lead and contribute to weekend planning discussions, including scenario planning and risk mitigation
• Provide clear, confident communication across multiple channels with internal and external stakeholders
• Order & Performance Oversight
• Support order allocation decisions in the best interests of the business
• Remove blockers to ensure timely dispatch of orders
• Maintain forward-looking demand and order tracking tools
• Produce daily summaries covering stock positions, picks versus sales, and over/unders
• Make data-driven recommendations to Sales, Operations and Commercial teams on order management and allocation
• Oversee weekend additions of export and specialist orders, ensuring documentation is prepared accurately and on time
• Ensure adherence to agreed service level and quality splits

Supply, Logistics & Efficiency

• Maintain understanding of packhouse approvals, capabilities and capacities
• Apply best-practice efficiency principles across seasons (e.g. pallet optimisation, load efficiencies, programming thresholds)
• Support the delivery of tangible cost savings across packing and transport
• Contribute to KPI tracking and continuous improvement of allocation and logistics efficiency

Skills & Experience

• Strong analytical skills with confidence using Microsoft Excel
• Proficient in Microsoft Word and Outlook
• Highly organised, self-motivated and able to work independently
• Excellent communication skills with the confidence to manage demanding stakeholders
• Comfortable working to tight, time-critical deadlines
• Able to balance autonomy with collaborative teamwork

This role would suit someone who thrives on responsibility, enjoys problem-solving in real time, and can bring clarity and structure to complex weekend operations.

• FTC 1 Year
• Must have a driving Licence
• Wednesday through Sunday with one day in the office (Hertfordshire)
• Salary circa 40K plus

6024IR