Kitchen & Bathroom Design/Sales Consultant

Helping the nation feel house proud.

The role: If you're passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You'll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you'll guide them through the process with care.

You'll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You'll own the full customer experience from start to finish.

The role requires working 5 days per week, preferably including weekends. There is slight flexibility, with 2 evening shifts finishing at 20:00.

Kitchen and Bathroom Design Consultant

• Deliver our full Wickes customer journey: in-store, virtual, or at a customer's home, with consistent care for every client.
• Turn prospects into customers by finding the best solutions for space and budget; proactively generate leads within your showroom.
• Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
• Maintain showroom displays and uphold high standards.
• Stay organized and proactive, keeping customers updated and communicating progress clearly.
• Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.

• You're customer-focused: a great listener who builds trusted relationships.
• You're sales driven and results-minded: experienced in consultative selling and motivated to meet and exceed targets while acting in the customer's best interest.
• You're creative and practical: you can see possibilities in a space and make ideas work.
• You're calm and confident: handle challenges professionally and keep things moving forward.
• You're organised and proactive: you take ownership, manage details, and get things done.
• You're industry savvy: you stay up to date with trends and understand your local market.
• Some experience with design tools is desirable; working knowledge of tools like AutoCAD or Photoshop is an advantage. You will also need a valid UK driving licence and access to a vehicle to visit customers at home.

We'll give you the tools, training and support to do your best work.

• Competitive salary plus uncapped commission (including guaranteed commission during your training period)
• Comprehensive 7-week training programme on our products, design tools and customer journey
• Dedicated mentor support for your first 9 months
• Competitive colleague benefits
• Flexible working options
• Up to 35 days of annual leave including Bank Holidays
• Defined Contribution Pension Scheme up to 10% depending on length of service
• 20% colleague discount
• Save-as-you-earn and cashback health schemes
• Access to a discount platform for retailers, gyms and more

At Wickes, we believe everyone deserves a home they can feel proud of and we're helping our customers create spaces that work beautifully. We're a team of genuine, hardworking people and we care about making a difference. We're proud of our products and in helping customers turn design ideas into reality.

If you're passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you'll fit right in.

If you're ready to help customers design the spaces of their dreams and you're looking for a role where your passion and hard work are valued, we'd love to hear from you.

Apply today and help us make the nation feel house proud.

Vacancy Reference

Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form.