Role Overview
Northamber PLC is seeking an experienced Project Manager to lead and deliver cross-functional projects across the business. The role will focus on driving initiatives that support operational efficiency, IT systems improvement, vendor integration, and business transformation within an IT distribution environment.
The successful candidate will manage projects from initiation through delivery, working closely with internal stakeholders, technology vendors, logistics partners, and third-party suppliers to ensure projects are delivered on time, within scope, and on budget.
Key Responsibilities
Project Delivery
- Manage end-to-end delivery of projects including system implementations, process improvements, vendor onboarding, and operational initiatives
- Define project scope, objectives, timelines, and deliverables aligned to business goals
- Develop and maintain detailed project plans, schedules, and budgets
- Ensure effective governance, documentation, and reporting throughout the project lifecycle
Stakeholder & Vendor Management
- Act as the primary point of contact for project stakeholders across Sales, Finance, Operations, IT, and Logistics
- Coordinate with technology vendors, distributors, and third-party service providers
- Manage expectations, communicate progress, and escalate risks or issues appropriately
Systems & Process Improvement
- Lead projects involving ERP systems, CRM platforms, warehouse management systems (WMS), and supply chain tools
- Identify opportunities to streamline processes, improve data accuracy, and enhance customer and partner experience
- Support change management and adoption of new systems or ways of working
Risk, Quality & Compliance
- Identify, assess, and manage project risks and dependencies
- Ensure projects comply with internal controls, regulatory requirements, and industry best practices
- Track KPIs and ensure project outcomes deliver measurable business benefits
Continuous Improvement
- Contribute to the development of project management standards and best practices
- Support the creation and maintenance of PMO documentation where applicable
- Share lessons learned and drive continuous improvement across the business
Skills & Experience
Essential
- Proven experience as a Project Manager delivering business and/or IT projects
- Experience working in IT distribution, technology, wholesale, logistics, or supply chain environments
- Strong knowledge of project management methodologies (Waterfall, Agile, or hybrid)
- Excellent stakeholder management and communication skills
- Strong organisational skills with the ability to manage multiple priorities
- Experience managing third-party vendors and suppliers
Desirable
- Experience with ERP or CRM implementations (e.g. SAP, Microsoft Dynamics, NetSuite)
- PRINCE2, AgilePM, PMP, or equivalent certification
- Understanding of IT hardware, software, or cloud services distribution
- Experience working in a PLC or regulated environment
Personal Attributes
- Proactive and delivery-focused
- Strong problem-solving and decision-making skills
- Comfortable working in a fast-paced, commercially driven environment
- Collaborative, adaptable, and results-oriented